Awesome service and timeliness. Could not had a more pleasurable experience. We will use again if needed.

I originally posted the following review about a month ago. After I posted it, I was contacted by the company begging me to remove my review and they would work with me to solve my problem. Against my better judgement, as well as Yelp itself telling me I should not remove the review, I went ahead and removed it. Well, no solution to my problem was ever presented and the issue(s) listed below still remain. No matter what happens from this point forward, I will not remove this review again! Below is my original review. I've thought long and hard about writing this review. This winter I had my main drain clog about 2 days before the big snowfall, during that vicious cold snap we had. Once the snow was finished and my crawl space was able to be accessed, I called Kaleb as I'm also a veteran. He came and tried to snake it, to no avail. He also commented that my crawl space was the cleanest he has seen. After not getting the main line opened with a snake, he said the only option is to "hydrojet" my line and that would free up any clog I had. He also said that he would knock off the $100 I paid for the snake from the $550 charge for the hydrojet. Well, the hydrojet didn't work and, in fact, made matters worse as all that water (and everything that was in my pipes) went all over my crawl space, which now has a terrible odor. He made no attempt to clean up the mess he made and it cost me a total of $550 to not have the problem solved and my house smell like shit! I'm sorry, but I expected more from one veteran to another. I guess now that the weather is getting nice, I'll have to pressure wash my crawl space myself. Not an easy task, being a couple months shy of 74 and not in the best of health! In short, I hate to say this about a fellow vet, but I do not recommend this company! read more

Kaleb was great. I had a bad leak in one of my rental properties and I needed the work done quickly. He responded quickly to my Yelp request, provided an estimate based on photos, stuck to his price (which was very fair), and got the work done same day. He also made sure to check the rest of my fixtures and ensure that there weren't any additional leaks. I'll be continuing to use his services and would highly recommend! read more

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Recently tore out some carpet in our basement and found a hidden drain under it. We wanted someone to come check it out and see if it was still active before choosing a new type of flooring. Kaleb was extremely quick to respond, and was out in the next day or 2 to take a look (was not urgent). Came out a 2nd time to put a drain cover on for us the next week. Offered advice that helped us easily make a decision on what type of flooring to use - we have a slope in the basement for the drain, so we decided just to keep it more natural and stain our concrete. I would 100% use Kaleb again. Great value overall! read more

Kaleb's Kustom Plumbing - New drain cover in the basement. - Plumbing Near Me - Pittsburgh , Pennsylvania

Our kitchen sink broke on a Sunday and I reached out looking for plumbers, but not expecting much response because it was Sunday. Kaleb reached out immediately and offered an appointment for the next day. He arrived early and was very professional and quickly fixed the problem. Additionally, he even listened to our questions about a non-related plumbing project we are considering and took the time to offer thoughtful advice. Wonderful experience! read more

I used this service several times and find the owner and his high prices difficult to work with as well as his plumber Joel needs course in attitude adjustment, customer service. Joel told my handyman information on a dryer shut off valve and did not communicate to me that I already had one. I scheduled the work and Joel destroyed my drop down ceiling panel to show me the valve. Then they want me to pay a $50 service fee for work I did not need or receive. Also, I requested Joel to wear shoe booties several times and his response was, I wear tennis shoes for inside work! Duh, what about rain and debris?? He is obnoxious and needs anger management counseling. read more

Kaleb's Kustom Plumbing - Drop ceiling destroyed by Joel plumber, and I never drink at 9am as I am asleep?? You never came to my house in morning! - Plumbing Near Me - Pittsburgh , Pennsylvania

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Prompt, professional service. Kaleb arrived when you said he would, quickly diagnosed the problem, and has is up and running in an hour.

I would highly recommend Kaleb's Kustom Plumbing for all of your plumbing needs. Kaleb was quick to respond and able to complete the job in a timely manner. He was easy to schedule with and very professional while work was completed. Prices were reasonable and completed efficiently. Thank you again! read more

We recently had Kaleb install a washtub in our basement as well as run an outside water hose. Great communication and price!

Completed repair of leaking radiator fitting and valve. Done quickly and cost effectively. Thanks

Had Kaleb out to replace 2 toilets. He did an amazing job at a very reasonable price! Showed up when he said he would. I would definitely have him back and I highly recommend Kaleb Kustom Plumbing for your plumbing needs read more

They were easy to schedule, came on time and solved our issue to perfection. Plus, their price was very reasonable.

Kaleb and Manny did an outstanding job on our plumbing needs! They were prompt, courteous and highly skilled. They charged a reasonable price and cleaned up after themselves. Not to mention, he is a Veteran owned business who understands the meaning of the word integrity! read more

Literally tore off my old kitchen faucet, didn't know how to install a new one and left me without a kitchen sink to use until I could call someone else. Totally unprofessional and thoroughly ridiculous. DO NOT USE! read more

Had an apt. at 1pm Thursday 8/29/24, they changed it to 3-4pm but they didn't show up, didn't call or contact me & that's the last I heard from them. To say the least they are extremely unreliable. read more

Even though I ended up going with another plumbing company, I greatly appreciated the prompt response from Kaleb's Kustom Plumbing when I requested estimates for plumbing repairs. read more