Needed a leaking water line repaired. Joe came on time and promptly repaired the line. I'll always…read morecall Roto-Rooter in the future!

Pittsburgh, PA area buyers beware of Roto-Rooter of Murrysville, PA. Just because a corporation has…read morean A+ rating with BBB, doesn't mean that you should do business with them without first reading the complaints on the BBB web site. (https://www.bbb.org/us/oh/cincinnati/profile/plumber/roto-rooter-0292-1922/complaints) BBB tells me there are things that organizations can do to up their BBB ratings... I wish I had known that and read some of the 540 complaints on the BBB web site. Roto-Rooter is charging me $3100.00 for incomplete work. After two no-shows with no notice, they started work on 3/19/21. They jackhammered a deep hole in my basement, removed the sewer trap, and fashioned a temporary connection between two cut pieces of sewer pipe. Original estimate was a 2-day job for $4839.00. After another no show with no notice, I gave up on them on 3/24 and asked for a bill for work completed. Then they added $1140.00 onto the bill from a quote dated 12 days after the first quote, saying it was part of the original job, for additional work that was never even attempted. And for that, they want $3100.00? THIS IS SHAMEFUL. 4/7/21 Update: A Customer Satisfaction Manager from RR HQ read my online complaint under Google Reviews. After filing a formal complaint with the Murrysville General Manager, and a reminder follow up, this Customer Satisfaction Manager was able to get Murrysville RR to assign a manager to review my complaint. This manager was able to cut my bill in half by dropping their profit on the job and billing me for only the labor cost of the work that had actually been done. He sincerely apologized, stating that this should never have dragged on so long, and that this is not the way they do business. He also promised to follow up with the job supervisor regarding multiple customer service failures that resulted in significant delays. This was an expensive lesson for me--one that I will never forget. I am awaiting the corrected bill so that I can pay it and move on.

Very knowledgeable and super nice. Fair price came quickly. Did a great job would highly recommend…read moreJustin to anyone.

Justin is knowledgeable, polite, professional, and passionate about his craft. He has assisted me…read morewith several quotes, maintenance, and always makes himself available to answer my questions and educate me on my homes Heating systems and Cooling options. He is reasonably priced for the mastery he brings. I value his expertise and his opinion. He is saved in my contacts and is my go to person for all things HVAC in my home.

STAY AWAY FROM THIS COMPANY!! They tell you one thing and report another to the home warranty…read morecompany! They appear to be honest and reputable BUT this is not the case. Joni, does not even permit the customer to speak when voicing conerns and they don't adhere to service times.my call was 12-4pm they showed up at 6:30pm. Didn't handle claim correctly closed out.the claim as complete when they were filling out the paperwork. Liars and extremely unprofessional! I filed a warranty claim due to an active leak and they came to my home( late) saw the leak and reported that it's not present. I wouldnt pay money to send someone out for something that doesn't exist!!!! The good news I don't have these people doing work in my home the bad news I have to find a professional to do the job. Here's a tip: Be honest, communicate to your customers when you're running late( they shouldnt have to chase you for information), better business practices will get you further ( don't tell the customer one thing and the warranty company another!) !!!!Tip to customers with warranty claims: If this company shows up as the person contacting you for services , call the warranty company and immediately request them to be on Your banned list. Save yourself the headache, lies,and wasted time.

I highly recommend Dave Campbell Plumbing. They are our plumbing heroes!…read more I had a great shock when my quarterly water bill was over $3,350.00!! It turns out I had a running toilet tank that went unnoticed. I spoke with Daves, and we received the help we needed very quickly. Our plumbing professional diagnosed the issue, and fixed it perfectly. We are now good to go. Their Customer Service is excellent. Communication via phone and text was very convenient, and I will definitely call them again when the need arises.

The response time from when I contacted them was minimal. They showed up promptly and replace my…read morehot water tank in about 70 minutes. They cleaned up they were and courteous I would highly recommend them.

Absolutely outstanding service from Mr. Waterheater! Shaun…read moreshowed up right on time--literally the very next day--and was clean, professional, and clearly knew exactly what he was doing. He has his master's license, and it really showed in the quality of his work. My old 20-year-old water heater had sprung a leak, and they not only removed it quickly but installed a brand-new unit and even accommodated my request to move the water heater from the first floor down to the basement. He ran all new plumbing, everything looks clean and beautifully done, and the entire process was smooth and efficient. On top of all that, the pricing was very affordable. Highly recommend Mr. Waterheater to anyone who wants professional, reliable, and top-quality work!

The guys came on a short notice, went above and beyond, delivered a new water heater, installed it,…read moreremoved the old one. They were friendly, professional, and fair priced. They did not torch me with lots of questions like some others did. They just came and did the job. I would definitely call them again and would recommend them to others. Thank you!

Substandard materials and workmanship. Do not recommend. This is the same water heater that…read morereceived the five star review from the realtor who put the hot water heater in for the new buyer.

Awesome service and timeliness. Could not had a more pleasurable experience. We will use again if…read moreneeded.

I originally posted the following review about a month ago. After I posted it, I was contacted by…read morethe company begging me to remove my review and they would work with me to solve my problem. Against my better judgement, as well as Yelp itself telling me I should not remove the review, I went ahead and removed it. Well, no solution to my problem was ever presented and the issue(s) listed below still remain. No matter what happens from this point forward, I will not remove this review again! Below is my original review. I've thought long and hard about writing this review. This winter I had my main drain clog about 2 days before the big snowfall, during that vicious cold snap we had. Once the snow was finished and my crawl space was able to be accessed, I called Kaleb as I'm also a veteran. He came and tried to snake it, to no avail. He also commented that my crawl space was the cleanest he has seen. After not getting the main line opened with a snake, he said the only option is to "hydrojet" my line and that would free up any clog I had. He also said that he would knock off the $100 I paid for the snake from the $550 charge for the hydrojet. Well, the hydrojet didn't work and, in fact, made matters worse as all that water (and everything that was in my pipes) went all over my crawl space, which now has a terrible odor. He made no attempt to clean up the mess he made and it cost me a total of $550 to not have the problem solved and my house smell like shit! I'm sorry, but I expected more from one veteran to another. I guess now that the weather is getting nice, I'll have to pressure wash my crawl space myself. Not an easy task, being a couple months shy of 74 and not in the best of health! In short, I hate to say this about a fellow vet, but I do not recommend this company!

I bought a washing machine and found out at 2:30 in the afternoon the day before that the shut off…read morevalves were rusted open. To get the new machine installed we had to uninstall the last one. Next day machine was coming between 7 am and 7 pm. They showed up at 9 am to help. We have used them many times at my mothers and mother in law's house which are both from the early 1900's. Any problem they have run across (and there were many), they were able to handle easily. I've used this company since the owner was doing calls. They even saved us over 7,000 dollars by running the second sewage line through the basement rather than under the house. They are professional, friendly, and always clean up after themselves. When they say they are going to show, they always make it in the window given. I've even had them remove an old gas line from a chandelier so we could put up a new one (he had to find the ancient parts to use), which he did so promptly and finished the same day.

Arrived when promised. Located issue. Fixed. Very satisfied. Have had them before. Always good…read moreexperience. Highly recommended

Jake showed up right in the window they said he would. He was very friendly and completed the work…read morequickly as well as correctly! I am very happy I chose them for this. He was also really chill about the cat, I tried to trap him in the office with me, but he escaped and apparently chilled down in the kitchen with him. Any Plumbing needs in the future I will for sure be back here!

I can not recommend these guys enough and I've been telling everyone who will listen about them…read moresince they were here. We got ripped off and ghosted by another plumber, so I called Shelton Plumbing. They came out same day and had my problem fixed in less than an hour and literally saved me thousands of dollars. To top it all off, they were extremely conscious of COVID protocols and made sure I was comfortable with everything they were doing, even down to placing their clipboard on my table. I've been beaming all week and I'm just SO elated to have found a great, trustworthy company to call when we need them. Thanks again guys!!!