I recently purchased a pickup and had a great experience. Charles, my salesperson, made the entire process quick and easy, which I really appreciated. I also want to recognize Grayson for going above and beyond with communication throughout the whole process. Thank you both for providing excellent service and making this such a smooth and positive experience! read more

BUYER BEWARE----Absolute worst experience with a car dealership. They "lost" the truck I had put money down on. After waiting a couple weeks they still could not find the truck. It was "lost at the shipping yard". Then the night before my flight, to finalize the purchase and take delivery, they switched trucks with one that was available. There were some package changes but I was not told I was losing heated seats. Heated seats are critical for my ailing back, and the only reason I upgraded to the Bighorn package. They were aware of this. I called Dave Smith Motors the same day after realizing the problem. They offered to pay to have after market seat warmers added, I accepted their offer. Then they bounced me around from manager to manager and then ghosted me. I have never received a refund or the work performed and no one will respond to calls, messages, or texts. RUN AWAY.... they are DISHONEST. read more

Another Incredible Experience at Dave Smith Motors I just wanted to take a moment to thank Murphy and Ridge for taking such great care of us during our family's third car purchase from Dave Smith Motors. We've been buying from them since 2015, and each time reminds me why we keep coming back. Car shopping can be one of the most stressful things a family does, but working with Murphy has always made it feel easy. He's honest, straightforward, and genuinely caring. Ridge was great at walking us through the warranty and GAP options--no pressure, just a real conversation that helped us make the best choices for our needs. Even the little things made a big impact: when we walked in, the lady at the front desk gave our daughter a coloring book. Later, after we had been there for a couple of hours, someone noticed she was getting fussy and brought her a bag of chips. That kind of attention to detail and kindness goes a long way. I truly can't say enough about this experience. There's no question why Murphy and Ridge are part of the dream team. Huge thanks to the leadership at Dave Smith Motors for creating this type of culture. You've earned our loyalty--again. - Cris Engel read more

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Terrible customer service at both locations. I will be honest, I am beyond frustrated right now with my experience at both locations and frankly not sure I will go back. I literally would have put a deposit down and/or walked out with the truck (THF141427). On Sunday we drove a hour to your CDA location to look at trucks, your website doesn't say what is where, no big deal. We got there and a brand new sales guy, met us and looked up and said all the 2017-2019 Chevy and GMC diesel trucks were in Kellogg, he did say you shuttle them but they are closed on Sunday. So when trying to connect with Kellogg the next day to look and various trucks, the website must connect me back to CDA. That is how Mike connected with me and I politely explained I wanted to go to Kellogg, he was beyond rude to me and told me that the Kellogg location only sells new trucks. He was so rude and aggressive towards me that I literally had to hang up on me. He was extremely offended I wanted to drive to the Kellogg location. You know it's bad when the Sales Manager calls you unprompted to apologize later in the evening because he overheard the conversation. I got connected to Kellogg location and made an appointment to come look at that truck and any others, I drove two hours to get there and found out that in fact a bunch of the trucks were actually in CDA, WTF, but the one I really wanted to look at was there, so okay. When I was 5 minutes out from my appointment I got a call from a different sales person, saying that I had been passed on to him because the previous guy got busy, whatever that was fine. I got there the young kid had the keys, great. We looked at the truck, looked for others, turns out most are in CDA, again whatever, we test drove the truck, I like it and wanted to chat about what we could work out. It has a cracked window needs buffed and new tires. Sat down with the kid and I kid you not (pun not intended), had no idea what to do, tried to chat next steps, clueless, can we chat with you manager to discuss, crickets, turns out everyone leaves at 6, they are open until 7, he said no one was there. Had no idea what to do, I said well I like the truck, and going to be out of town all week, he said okay and was quiet. I literally had to ask him if I could put a deposit down so it wouldn't be sold. He couldn't even help me. I literally was trying to give him my money. Nope, he was more interested in going home. I am beyond myself and Dave Smith just lost a customer. One rating, the worst experience I have ever had. Literally I wanted to buy the truck and it was the most awkward experience ever, literally didn't know what to do. read more

Dave Smith Motors - Auto Repair Near Me - Kellogg, Idaho

Bought a new Jeep Gladiator in 2021 from them. It was right before the inventory shortage due to the pandemic. I live in Montana and the local dealers here were "just starting" to feel the shortage (nobody knew yet just how bad it would get). Not finding what I wanted locally I reached across the border to Dave Smith. They had a Mojave trim in stock at a price that shamed my local dealers (even if they could actually get it). I bought it sight unseen (other than pics on the web). Drove over and picked it up same day. Entire transaction was smooth start to finish. (BTW - ended up selling that truck a year later for $1500 MORE than I paid Dave Smith for it. Those were wild times back then) read more

Read the whole thing, they're way OVERCHARGING FOR simple fixes! $230+ Hourly rate I was quoted for 4 hours of work, I ended up fixing it myself and it took me less than 45 minutes. And I'm no mechanic. Made an appt to have an alarm fixed that stated the vehicle wasn't in park. Get 3 emails confirming my appt, and scheduled loaner vehicle. Scheduled it in Kellogg, because I wanted to look at a few vehicles to possibly replace mine. Show up, and the Front Desk Lady (very helpful and nice, the only good part of this review) informs me I have no appt in their system and they are out of loaners. Show her the emails, and thankfully she checks and gets my truck looked at rather quickly. Then I'm informed that it's a "Defective Park Position Switch", and it would be 4+ HOURS of labor. I get a quote at $950! I had already found the part online and it was less than $30! So a $230 HOURLY LABOR RATE?!? I declined them fixing it. I went home and it TOOK ME LESS THAN 45 MIN I had the steering column apart, the park position switch fixed, took it for a test drive and a few parking tests, the steering column put back together, and my tools put away! ME! Someone whose mechanical/vehicle knowledge doesn't extend past oil changes, tire changes, and replacing the windshield fluid! I CHANGED IT IN 1/4 OF THE TIME it would take DAVE SMITHS CERTIFIED MECHANICS?! I call Bull! You guys are robbing people! All I had to do was watch a YouTube video and needed a screwdriver, and socket. I 100% won't be buying a new vehicle here now. Any service I need I'll go to a local Post Falls/CDA mechanic instead of you wasting my time for me driving all the way over there, telling me I don't have an appointment when I clearly have proof, not having a loaner that I reserved and then trying to absolutely bamboozle me. read more

Dave Smith Motors - Auto Repair Near Me - Kellogg, Idaho

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I was completely up side down in the car I had, Chandler, James, and Al were amazing. They got me out of it without getting "hosed". Gave me a great deal on an extended warranty too. Then we came back and bought a new Corvette. Chandler goes above and way beyond what he does to make sure you're comfortable and feel good about your decision. I will travel from western Washington to buy a car here! read more

Dave Smith Motors - My husband and his new Corvette! - Auto Repair Near Me - Kellogg, Idaho

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I placed a $500 vehicle hold deposit while considering a new GMC Sierra 2500 HD. At the time the deposit was taken, it was verbally represented as refundable or transferable if we chose not to proceed. We ultimately did not purchase due to the dealership's refusal to work with our bank and pressure to use their preferred lender. When I requested the refund, it was not processed, no timeline was provided, and communication stopped despite multiple follow-ups. At no point was I provided written disclosure that the deposit was non-refundable. Because the funds were not returned, I had to initiate a credit card chargeback to resolve the matter. This experience reflected a lack of transparency and professionalism that I would not expect from a dealership of this size or reputation. read more

Great easy deals. Just a long drive from Brier WA. I have bought 2 trucks from Dave Smith

Warning! These guys Do Not Care About The Customer! Sold me a broken truck. The sales Manager "Jay" is a liar. Started with the key fobs not working. They said they fixed them. Quit working as soon as I got home which is 300 miles from Kellog, ID. During the test drive, I noticed the steering seemed to wander a little bit. The salesman assured me it was just because it had large tires. It got worse on the way home and I had it checked out. Ball joints, and u- joints completely worn out on the truck. Also on the way home, I called the salesman because I noticed a clunk in the transmission and asked him if it had been serviced. He said he would check it out and then ghosted me. A short time later, my wife was driving it on the freeway and it broke down, stranding her. Turns out the transmission was shot. Excessive wear and particulates in the fluid caused the valve body to plug and it would no longer shift properly. New Transmission is $12,000! I called Dave Smith and talked to Jay. He gave me the runaround and would not do a thing. Told me to call back and then would not take my calls any longer. This place is a scam and only cares about high volume sales. Stay far away from Dave Smith Motors! They will say anything to make a sale and do not stand behind it! read more

On September 27th, 2025, I drove 4 hours to Dave Smith and purchased a 2022 Ram 2500 for what I thought was $47000. When I got home and began looking over the paperwork, I was very surprised to find that the finance amount was $6000 higher than I expected. Evidently without mentioning it Doug Yearout aka Ridge (Finance Manager) had added an additional $5000 for a warranty and an additional $1000 for Gap insurance. I never buy warranties on anything. Had he asked if I wanted it, I would have absolutely turned it down. He didn't ask if I agreed to an additional $6000 but he did tell me all about his son taking some sweet young lady to homecoming. I have made multiple attempts to contact Doug Yearout aka Ridge the Finance manager, Joe Skore the Finance director and the salesman Josh Laney aka Lloyd. NOT ONE OF THEM has returned my calls, texts or emails. The pickup is great, but I would have bought it elsewhere had I know this was the service I was going to receive. If you are thinking of buying from Dave Smith proceed with caution!! Verify all your paperwork before you leave the dealership even if its late at night and you have a 4-hour drive home. read more

Had an amazing experience buying my RAM3500 and highly recommend. My brother also bought and flew up from Ft Worth to pick up a jeep. I spoke to them on the phone often before buying .... They were very helpful but, be prepared and know what you want read more

We had a great experience no pressure to buy both Loyd and Josh answered all our questions, pleasant and great to work with. Want to thank Loyd and Josh for the great experience. read more

Made a deal over the phone on a new 2026 GMC Canyon. Drove 7.5 hours to pick it up on 1/5/2026. When I went to sign paperwork, finance manager Raymond Routh had a $4,500 warranty added on top of what I was supposed to pay for the truck. When I told him "no" on the warranty, he said that this is an added option they do that would not come out of my pocket and that it doesn't go on your loan. He gave me no option to check a box saying no. At the end of everything, this $4,500 was added on top of my loan. When I went back in to tell him I wasn't going to pay for this, he told me that the finance company requires it and that I can cancel it after my first payment. I had no option but to be stuck with the added warranty that he told me I would not have to pay for. When I got home, I called the finance company ( Santander ) and they informed me that they do not require any added warranty for my loan, so basically Raymond Routh lied to me. Then when I tried emailing and calling Raymond Routh, he never answered or returned my calls. My salesman DJ, finally got the AUL warranty cancelled on 1/14/2026 and told me it would take up to 6 weeks and my $4500.00 would be refunded towards the lender. Now it has been 6 weeks and still haven't seen my refund. Once again, I left several emails / calls to Raymond Routh and get "0" responses. I will follow up when I get my refund for the AUL warranty but would strongly urge not to buy from this dealership. The salesman, DJ, was good to deal with but the Finance manager Raymond Routh is a crook. read more

Dave Smith Motors - Auto Repair Near Me - Kellogg, Idaho

Bought a new 2025 RAM 3500, 6.7 diesel. It broke down the same day I picked it up. I had to get it towed to a dealership in Portland. Dave Smith only gave me the "This is not the experience we wanted you to have" line. I had to get an Uber to the airport to rent a car on my own nickel. Was informed that the truck was fixed. Went back to the airport to drop off the rental and Uber back to the dealer. Truck made it another 63 miles before it broke down again. Now at a different dealer. They worked on it, took it for a test drive and it broke down on the tech. Dave Smith's GM has refused to deal with this, so I had to declare this vehicle as a lemon under Idaho law. It's been a month and a half now, thankfully I have another vehicle to drive, but the truck has never made it to my house. I bought a truck from Dave Smith before when it was a family owned company. Now it's part of Sonic Automotive corporation. They have lost me as a customer. Never again. read more

We purchased a new 2024 Chevrolet 2500 HD from Dave Smith in January. The salesman Leonard was great to work with and the process was hassle free. We put a deposit down in late October and they stuck to everything we agreed on, no bait and switch, no wrong color, upsell attempts, etc. They added what I asked for and it was perfect. After a simple hour and a half we were on the road home to Western Washington. I highly recommend Dave Smith Motors. John read more

Dave Smith Motors - Wheels and tires, rhino liner, and mud flaps installed. Chevrolet 2500HD WT 6.6L gasser. - Auto Repair Near Me - Kellogg, Idaho

We had the BEST experience at Dave Smith Motors Service. We were on a family road trip when our GMC Yukon got a malfunction warning. Sarah, at the front desk, was so amazing at getting our car checked out within minutes of arrival and was kind enough to offer to drive us to breakfast while we waited!! The team was able to look at our car and fix the issue within just a couple hours while our large family relaxed comfortably in their welcoming lobby. We were blown away by their efficiency, kindness, and AWESOME customer service. They truly saved the day and our trip!! Highly recommend! read more

Great experience trading our truck and purchasing a new GMC Denali with the help of "KC" Kinder at Dave Smith Motors. KC was thorough and helped us every step of the way! The perfect example of outstanding customer service . Steve who did the paperwork was exceptional too. It is worth the 4 hour drive to Kellogg, ID to receive the best deal and treatment. I also love how this business supports a local animal rescue. Great people and a great experience...Thank you! read more

On vacation from Colorado, pulling a trailer and needed a new truck fast. LLoyd was the man to make it happen. Thorough, super friendly and made the deal that day. read more

Customer service is horrible. I was told I inquired in too many vehicles and it cost them too much money every time I inquired.

If I could give 0 stars I would. We needed a truck for business operations after having an issue with a current vehicle needing to be pulled from our fleet. I drove several hours to purchase a truck from Dave Smiths, only to find out when I went to our county treasurer to title the vehicle, that it was a salvaged title! I tried for a week to work with them on finding a resolution and never could reach one. I had to repeatedly call them and try to get updates on possible alternatives as they did not proactively contact me with updates, they were not willing to lower the price of a comparable truck $4K to make this right, and they did nothing to help assure that I would not be responsible for the loan with the bank after notifying them I was not willing to keep a vehicle that could not be titled. I have no idea what they will do with this vehicle once it's back in their possession! Be careful if you purchase ANYTHING from them. read more

I took my 2024 Chevy Truck into the dealer for a check engine lite came back on( it was an fuel injection code indicating a misfire re on number 6 cylinder . They checked it out and said the fuel was injector was not working so I agreed to have them return replaced. That didn't fix the problem. The service weighted asked to keep the truck for further diagnosis, I agreed but that's when things got weird I had to call the service weightier four times and left three messages and it was three days later that I got a call back and only to find out they still did not know and it had been there for two weeks! They said they wanted to pull a cylinder head off to check the camshaft and they would get to it during the next week. Well the next Friday I found out they still did no work on my truck so I said I needed to know why they didn't get to it the replied they were really just that week and the service wrapped cuter had to leave work to attend to his wife. So I waited again for him the service writer to contact me??? A week went by and I finally got a call from the service writer and he claimed my truck needed a new engine!!!! I bought that truck from Dave Smith's brand new and had them service it every time it needed it and now with only 115.000 it Rand like. Top all the way up till the check engine light light came back n and now I need an engine??? I don't believe it I think they just took advantage of me cause that the easiest way for them to make money!!! I am not going back to Dave Smith's again!!!! Michael Randall read more

I purchased a 2023 Hyundai from Dave Smith. They promised me the cracked windshield would be replaced. After much misunderstanding and unreturned phone calls, Nick the salesman has agreed to fix my issue. read more

Great customer service out of the service. Kyle and I believe Josh did a great job finding information for me.

I bought two cars here. Paid fair price for a really nice Cadillac. Wasn't exactly what I wanted however and probably got the young man demoted as I didn't know until deal was done and I got home and couldn't find the HUD. Still was very satisfied but long process. Next bought a Rubicon paid for it and had to wait for delivery. That was a ridiculous ordeal but they made it right. It has been a learning process with them but I don't think anyone can beat them on price and overall inventory. They even do aftermarket 4x4 right on site! read more

Dave Smith Motors - Little red rocket ATS4 - Auto Repair Near Me - Kellogg, Idaho

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Again, just purchased a new 2018 Dodge Charger GT AWD and love everything about it. Trying to help my son get a 2019 Dodge Challenger SRT-8, if Cash (sales) can make this work. He needs to remember that I have purchased 27 New Chrysler , including the new Ram & in the past 10 years, help sell a Jeep & Hellcat (over $100k) and am Not done. Just purchased my 29th FCA vehicle in just over a decade, this one a 2019 Dodge Hellcat SRT A8 and in love with this vehicle. DSM got me a great price and their treatment of this customer is high above expectations. All Negotiations were done over the internet and phone. This one I did my own financing and just walked in an was out in less than one hour. The car was ready to be picked up and everything was in order. It was snowing outside and we live out of state and need to get home. After getting home, seen a small problem, called DSM and it was taken care of without delay. 100% happy! I CAN NOT SEE WHY ANYONE WOULD SHOP ANYPLACE ELSEWHERE! Working one more deal with Richard (Cash) and this salesmen will leave no stone unturned. I honestly can't see why anyone would shop elsewhere. Will post after our purchase. read more

do not recommend and honestly would not trust these guys. planned to do a trade in today 3/18/25 and they claimed i had given them info that is not true which falsely increased their trade in price. felt like they were trying to pull a fast one on me claiming i lied to them even thought they had the vin number and could look it up. seemed like they thought i would settle on the trade in price since i had driven multiple hours to kellogg. pretty disappointing. read more

Sad. We had a verbal deal a week and a half ago. I made a deposit and an appointment. I drove five hours to pick up the new vehicle stayed the night, and they called me an hour before my appointment to tell me neither of the rebates in the deal would work. They said the price was going up, and my money was insignificant. Not a pleasant dealing through the entire affair. Look at how many one star reviews they have and be very cautious!!!! read more

Do not buy anything at Dave Smith. Bought a new 2500hd Sierra Denali ultimate less than a year ago. Probably the worst customer service experience that I've ever dealt with. Bought the road vantage coverage and tried to file a claim to get a small tear in the leather door panel fixed and they absolutely wouldn't return my emails or my calls. Even the salesperson I bought the truck off of will not return any messages or calls.Had to take it to a local dealer which was great. Beware of buying anything from this dealer read more

In August, 2024 we attempted to buy a vehicle from Dave Smith Motors. Each inquiry resulted in a delayed response of multiple business days. Far too many to excuse it as the salesman on vacation. I spoke to the salesman in plain terms and in such a clear fashion that it eliminated the possibility of a misunderstanding. The salesman agreed in writing the final price included all fees and taxes. The final number was absolutely understood by the salesman. The time came to sign the paperwork and then the salesman raised the price. I brought up the change in price and referenced the date and time the salesman agreed on the final price. I did not hear from the salesman again. We were in no hurry to purchase a vehicle, so 6 months later we slowly began to search again. I chose to give Dave Smith a second chance. I reached out to a salesman and he located a vehicle. I offered an out the door price, which would be easily understood by any person employed by a car dealership. During the phone call, I referenced the out the door price multiple times. It was clear there was an agreement over the final price, I left a deposit, and the dealership ran my credit. The finance manager called me and asked for thousands of dollars more. A pattern has developed at Dave Smith. The final amount is agreed upon and then the dealership does not honor a verbal or written agreement. The sales manager contacted to me and felt like the best way to get me to reconsider purchasing a car was to explain he listened to a recording and claimed the salesman stated the price does not include tax. The sales manager conveniently did not weigh in on the written agreement from last August. The salesman mentioned all fees were covered and did not disagree with my out the door price. The was no correction of my price at any time. The sales manager supported the sloppy and obvious deception of the salesman. It was a mistake to give Dave Smith another chance. It was a colossal waste of time and they conduct business the same way as other dealerships. My expectation of car salesman interactions really is bottom of the barrel. But, Dave Smith employees really outdid themselves this time by failing to understand the most basic terminology. The deception is low level, and it is supported by the sales manager. I would not recommend doing business with this dealership. read more

Bought a truck from this dealership, signed all their paperwork only for them to ship me a vehicle that required a full front end rebuild. Horrible experience all the way through. Avoid at all costs. Manager hung up on me when reaching out. Very disappointed in the customer service that I have received. read more

Dave Smith Motors - Welded track bar, just the beginning of finding the issues in my truck - Auto Repair Near Me - Kellogg, Idaho

I had been in talks with two other dealerships closer to home(SoCal) when they started to pull the typical dealership scams. This was a huge turn off that caused me to look further from home. I came across Dave Smith online and they had advertised prices "too low to show". I reached out and was greeted by Joseph D. I made an offer and they countered and we settled on a price that was thousands cheaper than any other dealer I had contacted. From that point i figured it would be the typical "well there's all these dealership add ons that are already on the truck and you HAVE to buy." This was not the case. I was reached out to by JC in the aftermarkets and accessories department and told "here are the optional add ons and if you dont want any of them just let us know." I was so surprised by this that I actually looked and found 3 things that I did want. JC assured me that they would be installed before I showed up. Now was the time for the finance and contract. This was the smoothest most no nonsense transaction I have ever had. Raymond R prepared the contract and everything was as transparent as could be. No sneaky fees or anything. After docusigning the entire thing, it was time to fly out and get the truck. I was sure that there would be a hiccup in the process but no. Dave Smith has this down. Les the Shuttle driver was at the pickup before I even landed. Pulling up to the dealer, out walks Joseph. We meet and he walks me over to the truck. It was everything as described, aftermarket accessories and all. He helped me pair my phone and set up the OnStar system and then offered to do a complete walk through of the truck and its features but we knew we needed to get on the road so we shook hands and took off. 15 mins at the dealership max and we hit the road. I could not be more pleased and impressed with the entire Dave Smith team. On a side note. While at the dealer, Joseph showed us the accessory department and allowed us to pick out free hats. One year ago I bought my wife a denali ultimate at a local dealer and the out the door was 120k. We asked for two keychains they had in a display case that said "denali" and they told us we had to make another transaction to pay 25$ for two keychains. They just don't get how easy a small act of appreciation for your purchase can bring a customer back. We will be buying again from Dave Smith. read more

Great customer service! Helped me through every step in purchasing my new truck. Dave smith auto employees are very friendly, helped me decide on which vehicle is best suited for my work/commute. read more

We had purchased vehicles before from Dave Smith in Kellogg and CDA before they were bought out by Sonic Motors in Charlotte,NC. This seems to be the difference. Bought a 2024 new Grand Cherokee Overland and very little fuel in the tank as we drove from Kellogg to CDA, barely made it and then they checked off all the items and forged our name that when we took delivery all was well. We had the vehicle for less than three weeks when it was towed out of our garage, wouldn't start. They admitted that it had that problem and had a new battery put in a few weeks before. Charged battery back up but couldn't tell us why it happened. Less than 800 miles on the Jeep. They said we could have our money back and a few days later said NO. Since we had licensed it the car was "used". They lied, wouldn't talk to us. Finally had a buyout that resulted in a loss of thousands for us. WOULD NOT DO BUSINESS WITH THEM AGAIN! read more

Awesome to work with CJ Cooper(sales)and Ray Routh (finance) Ordered a new GMC 3500. When other dealers could not perform they did! Came from Washington and am completely satisfied. Thank you Dave Smith! Best Regards, Steve Fowler Sekiu, Wa read more

I referred a friend to Dave Smith because I was told I would get a small finders fee, well my friend did buy from them BUT they refuse to send me finders fee ? They tell us because he used a different sales person? Really REALLY come on? I bought a Chevrolet and he bought a Ford so yeah different sale staff. I will think again before I refer someone, I thought they ere a stand up auto dealer. What was I thinking. read more

Dave Smith Motors - Auto Repair Near Me - Kellogg, Idaho

We bought a 2024 GMC 3500HD AT4 in early October, and already have a few thousand miles of towing a camper with it. The truck has been impressive and features have made the truck a much greater value than expected. Normally when I buiy a truck I spend thousands right away to install safety and convenience upgrades that were already factory options on this truck and better integrated into the infotainment system. Our purchase came after almost a year of working with Salesman Everett Dinnell, and I made the decision to buy a private party/ used Ram 3500 that turned into a money pit. By the time I made repairs and upgrades, I spent the price of a new truck without the reliability. Everett was a great partner in getting us into the right truck that was perfect for us. He is practical and straightforward, did not use any pushy sales tactics, and he was always responsive when I needed input. Honestly I cannot think of a better Salesman, and I highly recommend him. Second, I appreciated Business Manager Ridge Yearout, who offered a VSC warranty package to cover our repairs - including electronics - well after our warranty. We did not opt in at time of purchase, but it looks like a good value so we will undoubtedly purchase it soon. Finally, being from Kalispell, MT, I looked at a lot of dealerships searching for trucks closer to home. Amongst my military friends, I had four recommendations to buy from Dave Smith, and they have all been happy with their purchases, and one friend has bought three trucks and is still happy. I strongly recommend Dave Smith Motors, Salesman Everett Dinnell, and Business Manager Ridge Yearout. I would also consider timing a vacation with a trip to Kellogg. The area is an outdoor paradise, especially in the fall and winter. read more

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Dave Smith Motors fails to honor the warranty. Regrettably, after purchasing a car with a warranty, the engine malfunctioned a mere eight months later. To my utmost surprise, the service department held onto my car for an astonishing two months without even initiating a claim with the warranty company. And to compound matters, they persisted in asserting that the necessary repairs would not be covered by the warranty, without even bothering to file the claim. In my quest for assistance, I reached out to the General Manager regarding the warranty and the service department. Unfortunately, he dismissively brushed off the matter, stating that it was not his concern since the warranty was provided by a third-party company. Hey Paul Nadler, I can't believe you think the warranty sold by Dave Smith Motor is not your problem. Seriously? Take a minute and think about the moral responsibility here. It's about time you step up and offer your clients a warranty that actually does what it's supposed to do. read more

I bought a truck from them in August of 2017. I decided at purchase time that I would wait at least a year before writing a review. (The endorphins run high when you buy a new car.) I year in, I can say that my buying experience was a positive one. I wish I could remember the name of the guy who was my salesman. He gave me a few business cards, but I gave them all away. I did retain the business card in my paperwork of Oz Osbourne, so I can mention his name. I was vacationing in Milwaukee when the process started. I was getting an oil change and browsed some trucks. The salesperson knew I was vacationing from Spokane and knew she had to close me that day. The price I was offered was well below what I had expected. It was tempting to make the deal and trade in my Escape, but I wanted a day to think about it. (Don't make 40k purchases while on vacation. The endorphins are high.) Living in Spokane, I had heard from everyone that you can get the best deal in Kellogg. I found the ideal truck for me on their website and hit the button. I hate becoming a "hot lead," but was ready for the immediate phone call. Surprisingly, it took a couple of hours for someone to call me. Finally, the dude called me. I wanted the Ram 2500. The mileage is not on the window sticker, so I had questions. Me: What kind of gas mileage does this get? Him: What are you pulling or hauling? Me: Nothing for now. But I might want to buy a trailer or boat? Him: How big of a boat or trailer? Me: Maybe a 20 foot trailer? Maybe an aluminum fishing boat? Him: Let's start from the beginning. This is way more truck than you need. I ended up with a 1500 and it was a great decision. read more

Contacted Dave Smith today to see if their prices are No Haggle/Out the Door pricing. It became clear very quickly they don't because they kept trying to throw sales questions at me and avoided the question. I asked them to stop texting me and they continued to send texts after being asked to stop. I finally had to report them for Spam texts. Before you reach out to them, keep in mind the price on the vehicle is not what you'll pay and they do not respect the laws about not texting you after you've asked them to stop. read more