As someone without dental insurance, visiting the dentist can often be a source of stress and…read morefinancial worry. However, finding West Richland Family Dental has been a huge relief. Your office membership discount plan has made necessary dental treatments genuinely affordable for me, removing a massive barrier to my health care. Recently, I had to undergo a few root canals under the care of Dr. Josiah Clements. While root canals are rarely anyone's favorite procedure, Dr. Clements and the entire dental staff made the experience as comfortable and pain-free as possible. Their professionalism, patience, and gentle approach put me completely at ease. I am so grateful for the high-quality treatment I've received and for a practice that looks out for uninsured patients through fair and accessible pricing. Thank you for taking such great care of my smile.

I had a small cavity in a crowned tooth. The first appt I had, there were x-rays taken. I had just…read morehad my teeth cleaned and had multiple x-ray s. Apparently the extra x-rays were for my insurance. I really like Dr. Maxfield and the staff. I thought it took longer with my tiny cavity than when I'd had a root canal. They did have to go through my crown and take it off, order a new one. Today I was early and had to wait 35 minutes which is very unusual. We have been loyal clients for many years. I do recommend their practice if asked.

If you live in the Tri-cities, have ever dealt with dental anxiety OR if you appreciate a high…read morelevel of service OR just need a new dentist who accepts most insurance, this is the practice for you. I have TMJ, and after a few fillings last visit, I was experiencing some jaw pain. They offered to have me return for some oral massage and holy cow! What an improvement within the day.

I went to Hansen Family Dental to whiten my teeth with their Zoom machine. It works wonders. I…read morehated how yellow my teeth were looking, and after zoom they look so much better. It a painless procedure with amazing results. Also, the staff at HFD is the absolute BEST!

Excellent job by Dr Brandon in extracting a very difficult upper back molar that did not want to…read morecome out. His technique, professionalism, and concern for my well-being was so impressive. Thanks for a job well done and for taking care of a difficult issue with minimal pain.

After putting off the dentist for over three years due to extreme fear, I finally worked up the…read morecourage to go -- and I am so incredibly glad I did. From the moment I walked in, the dentist and his assistant made me feel comfortable, safe, and completely at ease. I'm facing a big journey ahead, including having all of my teeth extracted, and while I know it won't be easy, I feel confident knowing I'm in such compassionate and capable hands. They listened without judgment, explained everything clearly, and truly cared about how I was feeling. It honestly felt like a judgment-free zone, which meant more to me than I can express. Despite having X-rays, a full exam, and a cleaning done, I was in and out within an hour. The professionalism, efficiency, and kindness of the entire staff were outstanding. I already feel relief knowing that the end result will be a healthier, happier me. If you're anxious about dental care or have been putting it off, I can't recommend this office enough. They made a situation I feared for years feel manageable and hopeful. I also got a free toothbrush! Thank you so much Laura and Dr.Sam!

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

Always great, only issue is how long it can take to make an appointment. Sometimes they get me in…read moreright away, sometimes it's 5-6 months out at the minimum. Otherwise, a great place.

I just started going here but I couldn't be happier with my choice!! The staff is so knowledgeable…read moreand friendly, the dentist didn't make me feel rushed, he carefully took his time and looked at all of my teeth which made me feel great! The dental assistant who took my X-rays also did such a great job and she seemed to like working there. The front desk was also very pleasant!! They seem to be a me to get you in within a few days which I also appreciated. If you need a new dentist, 100% check out midtown dental

All of Midtown Dental staff are amazing they make checking in and out really easy the wait is very…read morefast I am not waiting long at all for them to call me back. They make my appointment entertaining by asking questions and making conversation!

my experience with Dr. Puri and the staff has been great. Dr. Puri always greeted me with a hand…read moreshake and kind words, very professional. my procedure involved bone grafting and an implant with no complications. I would have no reservations about using Dr. Puri and his staff in the future. Jack H. West Richland ,Wa

I had the laser surgery 6 weeks ago. For those of you wondering hmmm should I have this done??? I…read moresay Yes!!! it's amazing how much better my gums are looking!! not to mention how clean they are now. The laser cleans under your gums and rids all that bacteria! I'm super glad I had this done!! great job to Dr. Perri and his awesome uplifting staff!!! great job guys!!!

Dr. David Vance is amazing. My husband has been seeing him since 2012 and if we could give more…read morethan 5 stars, we would. If you are looking for a doctor that truly cares, look no further. Highly recommend him.

My son recently was a patient of Dr. Chavla's. He exited the office in extraordinary pain which…read morelasted two or more days, due to the man-handling he experienced there. May have been necessary, who knows, but there was no warning, no commiserating, no understanding offered. His condition required a return visit, for which we waited 70 minutes before seeing the Doctor. Definitely not recommending this guy!!

Had a cavity filled and Dr hit a nerve. I complained for weeks and nothing was done. I told them my…read morebite was off. The filling was grainy and I could not bite down on left side. Finally switched to a new dental office and by the time they saw me, I needed a root canal because of the filling done by West Pasco Family Dental. Yet, they still continue to send me bills. And I have yet to hear back from Dr. Nielsen who did a poor job on my filling. They will make an appointment for you, then not notify you that they cannot see you on that date because they so not have a hygienist scheduled. so they try to push your appointment months out regardless of how much pain you're in.

As you can see for yourself, the reviews for West Pasco Family Dental progressively have gotten…read moreworse. I highly recommend NOT attending this office. They did a filling (which ended up cracking shortly after). In doing that it did not fit well and pushed the tooth in front of it so tight that I couldn't floss. Over time I had to keep going in to get it adjusted so I could floss. Although this is fixing the work I've already paid for, they'd charge my insurance at times. Once it was loose enough to floss, that resulted in my implant next to it having issues, so now I have to pay $1600 for something THEY DID! I even paid some out of pocket expenses and when I checked my bill, they were charging insurance stating that I had a filling but of course insurance wouldn't pay it because that's an implant and no tooth is there. I should not be charged, nor should my insurance, for work I've paid for already and they need to fix. When I asked they'd say, well there isn't an expense to you. Um yes there is! I still pay for that insurance and because they did that I didn't have enough left in the year to cover a new implant crown I have to pay for....again....because they screwed it up! The front office and dentist both told me I should receive a refund for $175. Ofe then tells me that refund went to other charges on my account. Yeah the dishonest filling you charged me for! Their communication is horrible, professionalism is lacking, and ALWAYS check your statements with this place. I have yet to receive my refund and don't anticipate it will happen. I'm highly debating taking this to court for the simple purpose that it's wrong and they need to know they can't do this to people. The dentist and hygienist turnover rate is high here. Moving to corporate was not a good choice for this place. Do not go to West Pasco Family Dental!