. Terrible time management. The office asked me to come 30 minutes earlier than my original…read moreappointment, and I agreed. After arriving on time, I still had to wait over 40 minutes before being seen. The delay disrupted my schedule for the rest of the day.

I was online and asked for information about financing. Ever since I have gotten nothing but text…read moreafter text and call after call and voicemails asking me about making an appointment! I told them over and over that id go online and make an appointment when i could when it got my schedule and when i got my dental insurance started back up. They even sent me the link to do it. But then they continued to text me and call, I'm so irritated, i told them several times to stop they reply with ok they will, and then they text me again and again asking me to make an appointment. It's not automated either because i told them what i was doing and they say something different and then apologize or tell me "got it". Ugh i don't like harassing people and it's so unprofessional for a business to behave like this.

Long time patient. Always confident going there and they are very professional and keep track of…read moreany items they need to watch to be proactive.

I highly recommend this dental practice! Ten stars! The front desk is super amazing, kind, helpful…read moreevery single time! The dentist is excellent! Had my first dental implant- I was quite afraid- but he made the whole process very comforting- it went very well! Dental hygienists are very good and explain things very well. Love this practice!

Terrible business. They charged my credit line $1,800, just for a pulled tooth. All that after i…read moreconfirmed would only be charged for the tooth being pulled but they instead wrote up a whole dental plan and charged my credit line without doing the work. Beware of the scammer finance dude.

Tried to talk me into pulling out all my teeth and get implants. I only had one bad tooth…read more Most dentist want to take care of teeth we have. I had them price implants just to see $ and with my 2 insurance coverages 4,000.00 was their bottom dollar. Check around. Much cheaper at other places.

Dr Han has been our dentist since finishing school and beginning his practice in the Tri-Cities. He…read morehas proven over many years that he is patient, careful, knowledgeable and technically skilled. We put our complete trust in Dr. Han and are thankful that he continues to be patient at every appointment. Dental anxiety requires a dentist with wisdom. His staff is very helpful in all ways. They make sure we don't let anything get in the way of dental health. And for that we are thankful. Our years of personal experience with Dr. Han have proven him as a highly talented dentist.

My dentist referred me to Dr. Marsh. First off, his office is incredible- large waiting room with…read moreflat screen televisions, very clean, and private consultation rooms. There is plenty of parking in front. His staff is extremely accommodating, they were all very friendly. I waited a mere 5 minutes for my appointment. As for my procedure/consultation, Dr. Marsh is very professional and I couldn't imagine that I could've had a better experience. He is personable, and is the type of doctor that is easy to talk to but is clearly an excellent surgeon. He gave me overview of my procedure in terms that made sense to me before my operation. The operation went smoothly and I am very happy with my experience both with Dr. Marsh and at Columbia Basin Oral Surgeons. I highly, HIGHLY recommend Dr. Marsh to anyone seeking treatment from an oral and maxillofacial surgeon!!!

My wife and I have been coming to Dr Ng's office since 2002 (17 years as of this review). I've…read morebeen coming since before that. He has always been fair with charges, telling us up front if there's a co-pay or out of pocket cost. He is gentle and uses accommodations to help make any dental work done more pleasant. For example, I have sensitive gums, so they have a note in their computer to use warm water (instead of cold) so it doesn't hurt my gums with the cold water blast. I'd recommend their office for anyone looking for a kind, friendly dental staff. Thank you!

Dr. Ng and his office staff are very welcoming and knowledgable. They go the extra mile to take…read morecare of my family and answer all of our questions and dental concern. I appreciate Dr. Ng's calm manner and thorough explainations. He is always willing to answer any of my questions. The office RDH, Dana is very nice and takes great care of our whole family. She even has patience for our two year old boy! Also, the office has a new feature - they will text or email your appointment reminders, if you prefer! Very nice!

Everyone is nice! Dentist was great! Very happy with everything I experienced with them. Also they…read moretake my insurance most places will not take. Thank you!

Dr. Davenport is a breath of fresh air. He and his team have so much empathy and amazing bedside…read moremanners! From start to finish, even booking an emergency appointment, I was met with compassion care and concern. The receptionist moved my appointment up by a week when learning how much pain I was in, Dr Davenport himself was polite, professional, gentle and fast. He cares so much about his patients and their experience/s. Because of this they've earned a customer for life.