We have used Robert Rayl a couple of times in the past to repair our refrigerator. He completed the…read morework, but was extremely unreliable about returning phone calls, and showing up to the appointment. When our dishwasher recently needed repairing, we were hesitant to call Robert Rayl because we were unhappy with his service last time. We didn't know any other repairmen, so we called him and it took Robert two weeks to return our phone calls and come to the house to diagnose the problem. Then, he said he would order the part that was needed, and he would call when it was ready. Two more weeks went by, and still no phone call. He wouldn't respond to our messages. We finally got through to him, and learned that he didn't order the part! It will be another two weeks! We are now looking for a new repairman.

From the owner: Service & Repair that's Fair on All Brands…read more Here at Robert Rayl Refrigeration & Appliance Repair, we take pride in providing the best services and satisfying our customer needs. We show up on time, we never leave a mess. We specialize in appliance repair, heating & furnace sales and service, refrigerator repair & service, appliance service and much more. We look forward to your business and serving you. Contact us today.

I have had two interactions with Randy's heating and I have been very impressed…read more At one property, my furnace stopped working and Randy offered to come over at 8 pm to get it fixed. I told him we'd be fine until the next day. His crew came out to fix my furnace the next day and they were professional and courteous. Not only did they fix the furnace issue, but they also pointed out that my hot water heater wasn't properly vented and they fixed it right up. They were relatively quick and they knew what they were doing. The price on that job was very reasonable, compared to other local heating and air contractors. The second interaction was great. Random himself came over. He showed me exactly what the problem was and he even showed me how to fix it in the future. It took about five minutes and he wouldn't accept even a tip. He is a good business man and a genuinely nice guy. This is small town business at its best. Highly recommend Randy's.

Randy and his office staff make promises then completely forget they committed to any of it! Also…read morethey don't pay their own bills. Terrible company

5 stars all around - first time customer, the fridge went out while I was on vacation. Scheduled…read moreonline and was surprised they had next day availability Austin arrived on time, quickly diagnosed the issue, what was covered under warranty and presented me with options. He was friendly and professional, didn't try to upsell anything. I opted to fix, but Austin didn't have the correct size of compressor. He made a call to a co- worker, Isaac, who had the correct and offered to drop it off. Thank you Isaac! Once we had the part, Austin installed and patiently waited sitting on the kitchen floor for it to be filled with coolant (I think that's what it was). Anyhoo, great experience and would not hesitate to use them again.

I love this vendor! I have had so many bad experiences with appliance vendors, that I am so happy…read moreI've found a good one! They are prompt, professional and they do great work!

Spoke to Blake and he dispatched Chris who came out to the house and asked a few questions about…read morethe problem we were having with our fridge. He knew exactly what the problem was and went to work. In less than 45 minutes he had it fixed. No parts just labor. Kudos to Chris for his skills and knowledge sharing. A pleasant experience with Appliance EMT from start to finish. We will recommend them to others. Bob P.

I called and spoke to Blake explained my problem with my gas range. He gave me some suggestions to…read moretry. His suggestions worked and I did not need him to come and do a service. I really appreciated his honesty and helping me on the phone. He could've come over charged me a service fee. I definitely will call if I have any other issues.

Jerry quickly diagnosed the issues with my washing machine which I decided to replace rather than…read morerepair. Very professional and polite. Diagnosis charge very reasonable.

Jerry was exceptional. We had an issue with our stove and needed a repair quickly as we had guests…read morecoming to stay at our house. Jerry diagnosed and clearly explained the issue, was transparent with pricing, and quickly ordered the parts. As soon as the part arrived, he had us scheduled ASAP to do the repair. Not only did he fix the stove, he cleaned the sides and the flooring behind the stove (very much appreciated). If you have an appliance repair need, we highly recommend giving Jerry a call!!

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

I can't recommend Shane highly enough…read more I called him at 7:30 a.m. on a Friday, and by 12:30 p.m. he was already working on my refrigerator--even after driving down from a job in Park City to my home in the valley. He was incredibly thorough, inspecting every part of the fridge and taking the time to explain exactly what he was doing. He showed me what needed to be fixed, why it needed attention, and answered all of my questions. He even went above and beyond by cleaning the back of the refrigerator at no extra charge. Shane is friendly, professional, and clearly knows appliances inside and out. On top of that, his pricing was shockingly reasonable. I was genuinely impressed with the entire experience. It's rare to find someone who provides this level of service, honesty, and expertise. Thank you, Shane! I won't hesitate to call you again, and I'll be recommending you to anyone who needs appliance repair.

Shane is very professional, knows exactly what the problem is and gets right to work on it. I…read moreappreciated his showing me the problem and how he fixed it. He charged about half what I've paid to other companies, and also fixed another issue at the house for no charge! I was so impressed that I shared his name and my experience on my neighbor chat, a neighbor hired him and had the same positive experience. It is so rare to find someone this committed to doing a great job and giving value for the money! I'm calling him every time! Wish he repaired other things. I'd never hire anyone else! 10 stars!!

We have called Dave on several different occasions. He is very quick to respond, and even faster…read moreto get out to do our service. His prices are very affordable, he won't overcharge you for silly stuff and goes out of his way to make sure things are working well. I wouldn't call anyone else. He has gained my trust 100%

I have used Dave's a couple times through my home warranty company. He is hands down the best! I…read morefiled my claim and within a couple hours Dave called and set up the appointment. He arrived right on time and found the problem within minutes. I would highly recommend him to anyone needing any appliance repair!