I visited Dave's Hot Chicken in Hamden just under a month ago for my first experience with the…read morechain, and based on all the positive reviews and hype I'd seen online, I was genuinely looking forward to trying it. Unfortunately, it ended up being one of the worst restaurant experiences I've had. I ordered a chicken sandwich and an order of loaded fries topped with chicken bites around 5:30 p.m. At the time, there were only two orders ahead of mine, so I expected a fairly quick wait. As the minutes turned into an hour, I started to get concerned. Around 6:30 p.m., I asked about my order and was told they were still working on it. Meanwhile, I watched multiple customers who had ordered after me receive their food and leave. By around 7:15 p.m., the employee who had originally taken my order noticed I was still waiting and asked if I had received my food. When I told her I hadn't, it took another 10 minutes before my order was finally brought out. By then, I was already late for another commitment and had to take most of my meal to go. The long wait might have been forgivable if the food had been worth it, but it wasn't. Everything was cold. The chicken sandwich was not only cold but also undercooked. The loaded fries were disappointing as well--the fries themselves were barely edible, the cheese sauce was cold, and the chicken on top was cold too. After waiting nearly an hour and a half, receiving food in that condition was incredibly frustrating. The following morning, I left a review, and management responded. I appreciated that they acknowledged my feedback, but the response was little more than a brief apology stating they strive for excellence and thanking me for bringing the issue to their attention. Given the severity of the experience an excessive wait, cold food, and undercooked chickenI expected more than a generic two-sentence reply. A refund, an offer to remake the meal, or even a gift card to give the restaurant another chance would have shown they genuinely cared about making things right. I understand that restaurants have bad days. Looking back, I probably should have been more assertive and spoken with a manager before leaving, but I was already late and didn't have the time. My hope is that this was an isolated experience and not representative of every Dave's Hot Chicken location. Unfortunately, based on this visit and the lack of meaningful follow-up, I have no desire to return. When a customer waits nearly 90 minutes and is served cold, undercooked food, the appropriate response is to make it right not simply apologize and move on.

7/10 Tried Dave's…read moreHot Chicken for the first time today at their new location in Hamden, CT, and I've got to say -- the place definitely makes a great first impression. When you walk in, it's bright, colorful, and lively -- the kind of atmosphere that'll really appeal to younger crowds. There's plenty of seating, and I was greeted right away. Everything looked clean and well-kept, and my food came out in a decent amount of time. I ordered two slider sandwiches (one for me, one for my wife) and the 10-piece bites for our three-year-old. Our daughter liked the bites but didn't finish them -- which is pretty standard toddler behavior! Now, my wife and I both agreed: the chicken was juicy and flavorful, but we personally wished it had a bit more crisp to it. The kale slaw on the sandwich was a nice surprise -- first time I've had kale slaw, and it worked well with the pickles and Dave's sauce. One of the employees suggested adding honey, and while it added a sweet kick, I think the sandwich was solid enough without it. Overall, I'd give the experience a 7 out of 10. The food was fresh, the flavor was there, and the service was great. I'd definitely return to try something else on the menu. Plus, with Popeye's being the only other chicken spot nearby, it's nice to have another option in Hamden.

I've been wanting to try HHC for quite a while because I have a friend who raves about it. I…read morefinally placed an order online to give it a shot and I'm so glad I did! I ordered THE sandwich combo with mild spice, mac & cheese, and of course banana pudding for desert. My sandwich was so juicy, tender, and crunchy! It was perfectly topped with just the right amount of coleslaw, pickles and rob sauce. I got the mac & cheese without spice just to try it, and honestly wasn't impressed. While very creamy, the cheese left a funny after taste I didn't like. Now the banana pudding on the other hand, that was amazing! It reminded me of southern style banana pudding with hints of cinnamon. My husband picked up the order for me. It was ready quickly and the servers were very friendly from what he said. It's definitely a take out place, as there is very little seating. I will gladly order from here again because I'm already thinking about that chicken sandwich again!

I just love the North Haven staff. Best of all locations i've been to so far. They make my day…read more The chicken is always cooked perfectly and the fries are so tasty, served hot and crispy

I've said this before, but Cheeks Chicken and Waffles has done more for the development of my…read morelivelihood than any other establishment has done. The only reason I come back to Connecticut is not to see my friends, but only to taste those glorious chicken tenders and delicious waffles. Mo, as always, was an absolute stud and made sure it felt like we were the most important customers in the world. I am soon moving and am even offering to open up a new location in Oklahoma if it would be desired. I love it that much. Thank you Cheeks for everything!

I had a really good lunch here recently. I've heard about this place for awhile and finally checked…read moreit out. I came i and was immediately pleasantly greeted with a smile. I ordered the wings and waffles and she mentioned it would be a bit as everything is made to order. I grabbed a table and the order came out in about 10 minutes. Not a long wait and totally worth it! The wings were hot...temperature hot. Very fresh! I let them cool for a bit and dug in. Excellent crisp and tender meat. I hit the waffle next and it was really good! Nice compliment to the chicken. There was a steady stream of customers who came in for lunch. At one point, the manager/owner (not sure here!) came out and chatted with everyone and acknowledged his repeat customers. He checked in on everyone, myself included and asked how the food was. Definately worth checking out! The inside is really cool; a nice vintage vibe.

I found this place while randomly looking on DoorDash. They had a happy hour special, so I decided…read moreto check them out. If you enjoy the flavors of Indian food as well as one of those quick service, hot chicken restaurants you probably would enjoy Hot Murga. The chicken sandwich comes in five spice levels from no heat to super hot. I got the standard hot, and it has some kick, but it wasn't overpowering. Then again I enjoy spicy food. I also ordered their spiced mac & cheese. Again, not spicy at all, but flavorful. Also a good portion as I have leftovers for later. I had my food delivered, but this establishment is close to the Yale campus and street parking can be a bit tricky on Howe St. and around Broadway. I've been inside of the space once when it was a different restaurant some years ago, it's not a large space, but I'm pretty sure comfortable if you decided to dine in. If you ever find yourselves at a crossroad between wanting Chick-fil-A and Indian food, this would be a great alternative.

Ordered takeout chicken tenders on toast with spicy Mac n cheese. It was crispy and good. Wet big…read moreorder for only 2 chicken tenders. Walked over there and my food was ready as soon as I got there so it was quick. Really hot; to touch not spice, which is how I like my food so I was pleased

Wowser! From a guy who has had Hot chicken in Nashville this place is a very close second! It's a…read moremust try and the banana pudding was the best I have ever had!!

The picture of the Tendie Trio has fries on the menu, but it doesn't come with fries! I feel…read moremisled. Don't include fries in the picture if they're not included. The tenders were pretty good though.

James was awesome! Great service! Fast and efficient! Delicious food! Overall great vibes!read more

Don't waste your $$$!! Go to Haven Hot Chicken up the road!!!…read more Placed an order on-line at 8:00am... for 11:30 25 min late And the best part is, when I complained, the staff looked at me like I did something!!! Won't be using them again!!

While dropping my laptop off for repairs, I noticed this Raising Cane's on the right hand side of…read morethe street, It was absolutely unexpected since Raising Cane's usually is more out of the state because I remember having it in Pennsylvania. After dropping off my laptop, I got in my car and drove towards the Raising Cane's in Milford. Upon arriving towards the business the street to even enter into Raising Cane's is a hassle. It's a very busy intersection if you end up missing the turn on the main road. Upon entering this business, I was greeted by a young lady at the register and she was already very friendly, I gave my order and I went to go fill up my cup that I got with my "The Box" Combo. After that I sat down and waited for my food, It was a couple minutes but one of the workers was sweeping around the store so I sparked a conversation with them saying that I used to work fast food so I completely understand that they are just trying to keep the place nice and clean as the worker told me prior that she whipped everything down which I enjoyed. After that I was called up but my food wasn't there, so I just waited at the counter and the young lady that was on the register apologized to me about the inconvenience and I basically nodded and understood and let her know it's alright. As im waiting for my food to be given to me, I notice how the kitchen moves, the communication is a little lack luster which is unfortunate because I remember going to a Raising Cane's in Pennsylvania and the communication was on fire in that place. I feel like im giving them the benefit of the doubt since they just opened up recently in Milford. I was given my food and I went to sit down. Fries were cooked very well and crunchy for crinkle cut, which I enjoyed, a little salty but it was good when I dipped it in the signature Cane's sauce (Listen, hands down, best sauce out there). The texas toast was delicious as always and the chicken was decently cooked, one of which was a little hard to chew, but I had 3 good pieces which I couldn't complain about. Overall, I give this place a go around again and I will be returning when I come back to receive my laptop. Whoever actually had time to read this whole review, please please give this place a try, I know they just opened but just remember Connecticut never had a Raising Cane's so enjoy it while its there, the good reviews will potentially make Raising Cane's build more places around Connecticut, so try them out! -AJ

Made the decision lap to try. Ordered uber eats for a big box of tenders. Would say that it is…read morethe juiciest, most tender and crunchy tenders I recall ever having. Not even oily. Like a great Popeye's place but just tenders only. Iz'm not a 12 year old who wants chicken tenders all the time and willing to wait 30min for fast food in line. And least the quality held up over the hype from other major chains that open up. Not a frequent customer to any major chain, I prefer trying local places. But I would buy from them again when all I want is some tenders!

Good price, good food, and good portions. Portions are big a good price. I had 2 chicken wraps for…read moreless than $8. I could've gotten more and it'd still be a very good price. The staff is nice and friendly. The space is limited tho.

I've been here a few times now. Staff is generally very good although I have had an issue one time…read morewhich was quickly rectified by the management. The service is good, mostly a take out place. Chicken sandwiches are very good, tasty and tender. I don't like it spicy so I can't speak to that. The prices are quite high here in my opinion but if you don't mind paying it's a good sandwich. Parking is not an issue.

One of a few McDonald's left with a play area. It's generally clean but that depends on the time of…read moreday. This location is in walking distance to a high school so if you visit after school let out it may have quite a few teens. This location has dual lanes and ample parking. Food comes hot and quick. I usually remove items from my burgers and have to wait in drive thru parking spot but the food usually comes fast. Staff is generally nice.

This place is beautiful! They did a great job with the remodel. All new stuff. Play place /…read moreplayplace is beautiful! Love the food super fresh. Let's go!