We had to have a transmission replacement. We were very satisfied with their work! They are very…read moreeasy to work with and very honest/straightforward. It was a Chevy product and they were able to program after installation. I would recommend them to anyone!

I recently took my Duramax Silverado in because the ( service engine soon) light kept coming on…read moreintermittently. Arland checked it out and diagnosed the cause, a injector pressure regulator that wasn't quite up to speed and was triggering the sensors. He made sure he could get the part and had me come in to install it and got it out that afternoon! I've had them do various jobs in the past ( brakes, injector work,and transmission check). I've always been satisfied with their knowledge and the quality of the work and would highly recommend them!

I have been using Shader's for a couple years. They do a wonderful job. I called them when my…read moreengine warning came on, explaining we are camping next week. Arlin got me in at 9am the next morning! He diagnosed the problem found the issue, corrected it and got me on my way within 30 minutes. I will always trust them and take ford diesel truck to them!!

Courteous, clean, efficient well run operation. Got me in and out, good with their communication…read moreand seem trustworthy.

Spoke with Chad about a truck I was looking to buy that they had serviced, and he was extremely…read morehelpful! That and they did a bunch of work on the truck so I feel great about buying it. Extremely helpful when I didn't even spend any money on their shop, thanks Chad!!

I gave them the vehicle to diagnose brake function, check all belts, and to charge up the A/C. The…read moreoffice woman told me there was a "shakiness" that indicated replacing the center support bearing and the axle shaft seal also needed replaced. I OK'd that. Everything was done except charging the A/C. She gave me a long explanation that told me nothing. She likely forgot as nothing about the A/C is on the invoice. So, it will require another appointment. Also, the mileage is not listed on the invoice. They claim their work is reported to Car Fax and they should need the mileage. There is also no indication how long the repairs took, just a total bill. And there was a fee which I would have to pay if using a debit card. The management would be better served with new front counter help that is better with scheduling.

This is the 3rd time We Love Transmissions saved my you know what! I thought my transmission was…read morebroken, and it turned out to be just a half shaft front axle. They had it fixed in a few days. Great communication, great service, and a great price! Most importantly the honesty! It's nice to have a very skilled mechanic around I can trust! What great people!

Friend of mine purchased a used car, recent model. She paid cash. Upon inspection by her trusted…read moremechanic, an oil leak was discovered. They said they would fix it. Put her off for several days, (to close out the 30 days return window) and now refuse to fix it, or return her cash payment. So she is stuck with this faulty vehicle. People need to be aware of the practices this dealership engaged in, protect yourself!

Very good service. I needed new tires, a previous quote was close to $600. The very nice service…read moreguy found me better tires for a much lower price. With the current "buy three get one for $1" promo & lower priced tires, I saved about $200! He came and let me know they were finishing up. Then notified me they were done & washing it up. He was polite, friendly, kind and had a subtle sense of humor. I could tell he liked helping people. He even ran across the parking lot to retrieve my car from where they'd parked it and drove it to the building so I didn't have to walk so far. The little things also make a difference and make a person feel special.

2014 Pilot Transmission started shifting hard towards the end of our cross Washington trip to…read morePullman on a late Friday evening. Found online that McClure Honda had Saturday Service Hours so headed to Lewiston in the morning to see if we could get some help. Only one tech on duty and they weren't sure they could fit us in, but they got under the hood and found the transmission fluid was low & brown. They didn't want us driving another 400 miles without a triple flush, so they took the car. Five hours later the work was done! Great communication throughout. And they even washed the bugs off our grill (well, they washed the whole car!) Drove back across the state at the end of the weekend and all is good. HUGE thanks to Service Advisor Josh and the entire McClure Service Crew who knew we'd be way worse off without timely repair and fit us in. Highly recommend the positive service team at McClure Honda!

They lost my business by trying to charge me $450 to replace radiator hoses that were in perfectly…read morefine condition. Right after they completed a CV boot replacement, my car started leaking coolant -- which it never has. I thought they might have bumped a hose during the CV boot repair and took it back in only for them to tell me that they couldn't figure out where the leak was coming from. They even tried to suggest that it was an oil leak -- I think the difference between oil and coolant is pretty damn obvious and I had brought in photos of the coolant leak which clearly showed a blue-green liquid. I took my car to an independent mechanic who thoroughly examined it and said that it just needed a new hose clamp and that all the hoses were in excellent condition and did not need replacing - cost was 1/4 of what McClure wanted to charge me. I now question any of the repairs McClure did and if they even replaced the CV boot. They've lost my trust and have lost my business forever.

Five GOLD stars for Valley Car Sales! This locally owned business makes buying a car a pleasant…read moreexperience! Why go anywhere else?! Do yourself a favor and go see the Hobson family

I understand the 'AS IS' contract I signed. I also understood VALLEY AUTO SALES slogan...100%…read moreSATISFACTION GUARANTEED I did not expect to leak out almost a quart of tranny fluid on the way home and discover through my mechanic MIKES TRANSMISSION in Ephrata Wa. that a huge leak had been concealed with a poor weld patch, that VALLEY AUTO SALES was well aware of the problem, (details being saved for court) and had I not been diligent, the repair would have been much more expensive, more than I paid for the vehicle. The torque converter was ruined, the leak was substantial even when vehicle was not running. Thus the reason the van was not parked in lot but in the shop when I arrived. (a huge fluid stain was present under the van the next morning). Mike urged me to pursue this matter. I offered to settle with VAS for a portion of the repair. They wouldn't even call Mike, as he wished, they just said AS IS. I am sure a judge will find Mike's testimony as compelling as I did. So a word to the wise...lip service is really good here, BTW-they were partially honest, the a/c pump was out!!! And true to a vehicle with high mileage, there are many repairs. I accept that part of AS IS, but not a blatant attempt to conceal a major repair!!! Not opinion, fact from a professional in business for 30 years!!!

Good work fair price punctual. Took care of an air bag install in a short timeframe What more could…read moreyou ask for? Recommend

Needed some running boards on my pickup. They were very helpful and great service. They ordered…read morethem on Weds. and had them by Friday. Made appointment to install them on Tuesday. They look great. Saved me $700.00 from what the dealership wanted for similar ones. Great local business!