LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!

I needed to find a trustworthy auto shop in Moscow for my son, who's away at college and drives…read morehome to Seattle from time to time. I reached out to The Hive Auto Repair, and from the very first conversation with Sivan, I felt completely at ease. They were able to get my son in quickly, which was a huge relief because he'll be on the road soon. During the oil change, Sivan and his team noticed a couple of things that needed attention and took care of them right away. I really appreciated how clear and honest they were throughout the process. As a mom, knowing there's a reliable place my son can go to if anything ever comes up means everything. I hope we don't have to go back anytime soon, but if we do, I'm glad to know The Hive is there. Great service, fast turnaround, and genuinely good people.

We have had Point S in Moscow do our oil changes for the past several years. Point S prices have…read morealways been reasonable and lower than competitors. We have always received friendly professional service and highly recommend Point S in Moscow.

Bruneel Point S Moscow evaluated my 2011 Subaru Outback for a noisy (embarrassing) exhaust issue…read morethat I couldn't find myself. Within 15 minutes of dropping the car off, they resolved the issue and charged nothing. Thank you Bruneel Point S for being an awesome business in our Moscow community!

My daughter took her car in to get two tires replaced to come home from college for thanksgiving…read more Almost had her buying two expensive tires without telling her that there were options of other tires. Luckily the person doing the tire change informed her that there were more affordable options. Not the front desk people. Saw a 19 year old female and looked to take advantage. Thank you to the person who informed her about other options.

I have spent thousands of dollars at Les Schwab in Moscow over the years. Tires, wheels and front…read moreend work, all for a 2500 Ram pick-up, so none of this work was cheap. I call for an appointment for a tire rotation and re-balance. They tell me I don't need a reservation and just come in around 8AM and leave it all day. He says they always leave open spots for walk-ins. I guess walk-ins are for people buying something other than the free services they are so proud to tell you about when they are trying to sell you something. I go in about 8:05am for the rotation and they asked me if I have an appointment, no I don't. Can't do it and tell me it would be next Thursday at 3pm. I say forget it, I will go to Lewiston instead. My girlfriend has also bought all her tires from Moscow Les Schwab. She wanted her winter tires siped. When we went to pick it up and I looked at the tires, they were not siped properly. The salesman looks at them and says they're fine, I called BS and proved to him they were wrong. they re-siped them. She changes out her winter tires, all ok until I find a lug nut rolling around in the back of her car with a broken stud in it. Look at the wheels and yep, there is a wheel with a missing lug nut. No notes or inf about it at all. They want it for 3 hours for a 15 minute job! Never again will I go back to Moscow. It's not the same since Les passed away!

I needed new tires urgently after one of mine popped unexpectedly. Freedom Mobile Tires got me in…read moreright away and replaced my tires quickly. Their prices were very reasonable, and my car drives so much smoother now. Best of all, I didn't have to spend 3-4 hours waiting--they had me back on the road in no time. I 100% recommend Freedom Mobile Tires!

From the owner: Freedom Tires is a fully mobile tire shop where we sell and install wheels and tires in your…read moredriveway, your work, or wherever you play. Skip the lobby and call Freedom Tires where we can help you select the tires you need and schedule an appointment to come to your door step to mount and balance them with our state of the art mobile tire equipment.

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

I've been going to Meineke in Moscow, ID for several years and have always been very happy with…read moretheir service--until today. After receiving an oil change and alignment, I got an email with my inspection results. In the field where my name should have been, the following message appeared: "NIKI DO NOT SERVICE AND I MEAN IT!!!!!!!!!!!!!!!!!!! R******" I have no idea what I could have possibly done to prompt such a message. Whether it was meant as an internal note or a joke, it is beyond unprofessional and extremely insulting to see this attached to my customer information. This experience makes me question what kind of internal dialog they have about their customers, and unfortunately, it has completely changed my opinion of this business. Before today, I would have given them 5 Stars but now I won't be returning.

I get it, it's mid July 2022 and everyone is having trouble hiring at lower end positions, but the…read moreturn around time is unacceptable. I recently got a vehicle running after 6 years and took it to Meineke to check the brakes for safety. That was mid last week and I called today to learn it will be end of this week before it's looked at. That's 8 working days for a simple brake safety check. That will take an hour or less, even if the system needs brakes bled. Hmmm. Ok, to see if this is specific to Meineke or unavoidable right now, I called Schwab to schedule the same thing. They gave me a time appt in 1 day. They also double checked my records, gave me a rough estimate and discussed probable problems getting a vehicle back on the road. They put me in touch with a brake specialist, not the person at the front desk. They made sure they will be ready with inventory in stock. I changed the appt to Les Schwab. I do understand current workloads but waiting longer than 7 days for a TEST is a signal they don't really want to earn my steady business. Maybe they have too much business. This was my first experience with Meineke, closest to my house, and I get lots of advertisement from them. They are off my list.

I called ahead and set up an appt. Carl and Everett set me up with snow tires, mounted and…read morebalanced. Great team, reasonable rates. Couldn't be happier.

Back in Sept. 2017 my in-laws had a large oil leak on a drive belt shaft on a 1990's Volvo wagon…read more They tried to get this fixed in a couple places in Moscow. No one would do much because the car was a Volvo. This mechanic Tuga and his staff took the car and said they would check it out. He fixed the leak really fast, and moved to other problems. He fixed those problems as well. He used new parts. Although the car was not needed for weeks, they fixed within 10 days and still waited for us to pick it up. The bill was around 350.00. A great deal and a very good place to use for a auto-repair. The Volvo went back to Boise and they are using it each day, it has nearly 180,000 miles. Thanks.

Honestly the best Jiffy I have been to in the entire state of Idaho. Very friendly and fast…read moreservice. Would highly recommend coming to this exact location.

4/17/25 I had a 10/10 experience here, the employees were so wonderful, accommodating and treated…read moreme so nicely. I'm not from the area and I came to them with a weird sound coming from my front passenger tire, they examined everything and had me on my way within the hour. It turned out to be a rock jammed in my break pad, they took off my tire and fixed everything for super cheap! They were friendly, amazing customer service and they seem to truly care about people who come to them, 10/10 would recommend this place to anyone who needs help in the area!