My first time visiting and it's actually a lot bigger inside than I thought! Was recommended by a…read morefriend so I decide to check it out. Was very cool and nice inside. A lot of amazing cards! I think the only problem with my visit was that I had bought some packs of eb03. I had asked the gentleman helping me how much for everything and he just ignored me unfortunately and just asked me to scan the barcode for payment.. I'm not sure if his mood was sour from the phone call he had before helping me or not but I realized this is a common occurrence I keep experiencing with tcg vendors/sellers...

Tons of cards, tons of fun!…read more Employees engage with customers while also giving space for browsing and side conversations! Sales accepted! Call first to make sure the right person is on hand! Negotiated with a customer in the shop for either store credit or cash at a slightly lower rate. Lots of loose cards at 50 cents, or curated cards for much higher. Fun use of a Sunday afternoon

Among all the amazing small businesses in Sacramento, 1-Up Retro is probably the one nearest and…read moredearest to me and my son's heart. I grew up in the golden era of gaming, the 80s, 90s, and early 2000s when weekends meant blowing into dusty cartridges, late-night multiplayer battles, and flipping through Game Informer magazines dreaming about the next big release. Those games weren't just entertainment, they were core memories of my childhood. Now, seeing my son discover and fall in love with those same games and magazines has been something really special. Ever since we moved to Sacramento a few years ago, every visit to 1-Up has felt like stepping into a real-life time machine. The moment you walk in, you're surrounded by nostalgia, memories, and pure joy. Whether it's seeing shelves packed with retro classics or spotting consoles you haven't touched in 20+ years, it instantly takes you back. The owner and staff are all incredibly cool, welcoming, and genuinely passionate about gaming history. I'm always blown away by the little-known facts and stories they know about these old-school titles. You can tell this isn't just a business to them, it's something they truly love. Special shoutout to Travis for the amazing customer service and for hooking my son up with a PS2 Slim in fantastic working condition. Seriously, where else can you walk in today and find a retro console like that, fully functional, along with a huge selection of games ready to relive those memories? I would love nothing more than to see businesses like 1-Up continue to succeed and thrive in the face of online competition. Places like this keep the memories, community, and fun alive for old gamers and new generations alike. Sacramento is lucky to have them. Game over? Not here at 1-Up, the memories just keep hitting "Continue."

This is a friendly large vintage game store. The garage door entrance is a nice touch to the…read moreoverall feel of a store visit. I found so many items I wanted to buy. They carry video games from a plethora of consoles. They also have collectibles, box/collector sets, videos, etc. Long story short, I left with a pile of goodies. I thought the store was spacious to walk around with other people around. The displays were great. I liked how they converted an old grocery store veggie stand into a display on the right side. The only bummer is the tape and stickers used on the merchandise. I bought some mint in box items and the sticker price tag was so hard to peel off. It left a very bad sticky residue. I was able to clean it off most of the items. But, I worried that the paper boxes would be damaged if I used a solution. The staff was super friendly and answered all of our questions. I enjoyed the little lounge area in the front right while waiting for friends to checkout.

Always have all necessities for lower prices than GameStop will definitely be back besides its…read moreclose and fairly priced

The good: Great selection of games and systems…read more The bad: No prices on games, they look them up on price charting when you inquire about the price, which means it could change daily. An absolute deal breaker for collectors. Whatever you pay for something, mark it up and put a price on it. Too bad too, this place could be awesome.

Nice small shop! Has Union arena, pokemon, One piece and some hololive!…read more The value is present with there being a good amount of selection for sleeves and protectors. The service was nice, the two clerks were knowledgeable and fast with answering my questions. Prices are fairly normal, local shop has to be able to afford rent as well and still make something off the cost of things.

I came to this small shop many time and I am finally ready to give my results about this small…read moreshop. It's a wonderful shop, It's a little pricey for the market prices. They usually don't have enough cash in the register to exchange for 100 or more over. When buying off their counters I see a single card, I like, I ask about it and how much it'll be. When I try to talk them down a little. They say that the price is where it's supposed to be at and they cannot go down. When I search it up for that specific card price online and looking at there price. It was overpriced. Please do work on having more cash in the register and please work on the prices because it's overprice.

The selection in this location is probably if not the best then definitely top 2 of all their…read morelocations i definitely value the service and how product knowledgeable the employees are even tho every day everything is in a new place literally lol but its a fun packed full of goodies.

I loveeee going to the Cave for sonny angels and this last time I went the workers were SO so…read morenice;) They let my friends and I shake each sonny angel box and were super patient (iykyk). They are not overpriced at all and have a GREAT selection of smiskis, mofusand, and so much more. They are also very active with posting restocks so if you're a collector of knick knacks then I would highly recommend this place. Can't wait to come back!

they fix my ps5 and it working perfect now suggest anybody to shop with them the best in the sac .read more

What a gem! We've been playing some old console games and noticed our wireless wavebirds started…read moredrifting on some games and had sticky buttons. Considering these controllers are over 20 years old it was expected. We did some research and decided to bring our controllers here to get some attention. We were given a quote and dropped off the controllers to be looked at. While we were there we had so much fun looking at all the retro games, consoles, accessories and cards that they have at the shop. Everyone was really nice, helpful and welcoming and we were really impressed with the whole experience. They ended up calling us a couple days later to let us know the diagnosis for our controllers and what they'd be doing to fix them up. The final cost was below the quote and we're so happy to be able to play some classic games with our well loved controllers again.

This place is very clean and well organized. The prices are as advertised and the selection is…read morepretty good. They may be a bit out of the way, but definitely worth a visit if you're in the Sacramento area.

I had a very uncomfortable and disappointing experience at this store today…read more I saw two Xbox games priced the same -- one with a clean case but no disc inside, and another with a disc but a damaged case. Since there was no sign indicating that discs are kept behind the counter, l reasonably assumed the disc was missing and placed it into the better case. Instead of calmly explaining their policy, the employee immediately responded in an aggressive and disrespectful way, telling me to "put that shit back." Only afterward did he explain that the discs are kept at the counter - something that should have been clearly communicated to customers in the first place. A simple explanation would have avoided the entire situation. Being spoken to like that was unnecessary, unprofessional, and made me feel extremely uncomfortable. What made this even more upsetting was reading another customer's review describing how staff openly discussed taking advantage of a child who unknowingly brought in a rare Galaxy 3DS XL and traded it for a regular 3DS -- which is far less valuable. Instead of informing the child of what he had, they reportedly took advantage of the situation and even bragged about it afterward.Seeing behavior like that toward a kid is honestly disturbing and unethical. After experiencing the rude treatment myself, it's hard to believe this was an isolated incident. On top of all of this, many of the games and consoles here are significantly overpriced compared to other stores. This is especially concerning for beginners or casual gamers who may not yet know typical market values. Between the aggressive customer service, lack of clear communication, unethical behavior, and high prices, this is not a store I would return to or recommend. （l've attached a screenshot of that review for reference.）

I came by here during my move into a new house with my boyfriend- who was very determined to find a…read morespecific controller for his PlayStation. This location is located to my old house so on my way back to the new place I stopped here to find the controller. They did not have it, but the staff was full of knowledge and even recommended other places for me to check to potentially find the controller I was looking for. I would recommend this place to anyone looking for gaming needs in the Carmichael area.

Nothing particularly negative toward them but they've been broken into a couple of times Since I've…read moremade my order and this has caused the shipping of my items to be considerably slowed down I have sent an email to the owner and the customer care team and it seems that I am being ignored now that I'm asking for a refund I would like a refund for my order but nobody has yet to reply to me on either social media such as Instagram I can see that somebody is online through their messaging but every time I send a message I am ignored I have left a couple of messages on some of their post about them looking into their email so that they may be able to see my email but it seems to be now that I'm asking for a refund they are completely ignoring me they have a 30-day refund policy and it's only been 14 days since my purchase so I'm hoping that this all gets resolved and I get a full refund since I have already ordered the products from other websites and have already received them and no longer need products or doubles of what I've already own