I had a very uncomfortable and disappointing experience at this store today…read more I saw two Xbox games priced the same -- one with a clean case but no disc inside, and another with a disc but a damaged case. Since there was no sign indicating that discs are kept behind the counter, l reasonably assumed the disc was missing and placed it into the better case. Instead of calmly explaining their policy, the employee immediately responded in an aggressive and disrespectful way, telling me to "put that shit back." Only afterward did he explain that the discs are kept at the counter - something that should have been clearly communicated to customers in the first place. A simple explanation would have avoided the entire situation. Being spoken to like that was unnecessary, unprofessional, and made me feel extremely uncomfortable. What made this even more upsetting was reading another customer's review describing how staff openly discussed taking advantage of a child who unknowingly brought in a rare Galaxy 3DS XL and traded it for a regular 3DS -- which is far less valuable. Instead of informing the child of what he had, they reportedly took advantage of the situation and even bragged about it afterward.Seeing behavior like that toward a kid is honestly disturbing and unethical. After experiencing the rude treatment myself, it's hard to believe this was an isolated incident. On top of all of this, many of the games and consoles here are significantly overpriced compared to other stores. This is especially concerning for beginners or casual gamers who may not yet know typical market values. Between the aggressive customer service, lack of clear communication, unethical behavior, and high prices, this is not a store I would return to or recommend. （l've attached a screenshot of that review for reference.）

This is a well stocked gaming store that buys, sells, & trades everything anime + gaming related…read moreitems. Today is the 2nd time I have been here & the employees who helped me are very professional, helpful, and courteous. If you were selling anything here they are meticulous however they do pay more than other places. Example: I sold some fighting PS2 games here and was paid about $5 each game where as places like The Cave would have paid $1. This place is a gamer's paradise plus holy Grail for the hard to find game(s) *see picture of a PS2 game in my review. I definitely would recommend all gamers or just anybody shopping or selling to try this place first before going anywhere else especially places like GameStop.

If you're in the market for PS3 modifications (or really, any of the various services they offer),…read morethis is the place to go! I ordered one of their pre-made, fully upgraded Frankenstein PS3s and they had it built and ready to ship even earlier than estimated! They are also very knowledgeable, helpful, and fast to get back to you if you have any questions. Don't do what I did initially and waste time and money with a lesser known eBay seller for PS3 mods. Go with this tried-and-trusted business and get it right the first time!

The staff was friendly and knowledgeable! Nintendo won't repair my joy cons due to a custom shell…read moreand I wasn't confident in attempting to fix it myself. They handled the repair with no issues. Definitely worth the drive.

I love this place. Lots of games and consoles available! I've purchased from here multiple times…read moreand everything worked great every time but 1 of the games that I purchased ended up not working when I tried to play it so I called Dave and he stood on business and refunded my money without question or problems. He didn't have another copy of the game that I bought so I ended up purchasing other items at his store. I try to make it every weekend if I'm available and looking forward to the next visit.

Spent two hours here looking through this garage sale like video game atore when I finally found…read moresomething I wanted he looked up the price on price-chart and wanted to charge me the full price for something I had to work for to find in that mess. Never will come here again when you can just buy it eBay for the same price and save yourself the feeling of being screwed when you do find something you want.

Wow this is the coolest place ever . I just moved here and I saw the sign. I didn't know what to…read moreexpect... but wow ! This place is so fun and has everything you can think of ! They had such a huge selection of action figures toys and memorabilia and comics and statues . It will take you hours to go through the isles. I have to make this like a 3 day thing to check out everything . They even sell clothes ! I love this place so much . Great job on this fun store . Go check it out if you like collectibles and action figures and toys from the past all the way up until today ! Plus the prices are actually more than affordable.. not like other comic book shop/places where the prices make you want to laugh out loud .

I loveeee going to the Cave for sonny angels and this last time I went the workers were SO so…read morenice;) They let my friends and I shake each sonny angel box and were super patient (iykyk). They are not overpriced at all and have a GREAT selection of smiskis, mofusand, and so much more. They are also very active with posting restocks so if you're a collector of knick knacks then I would highly recommend this place. Can't wait to come back!

I think it just depends whos working on what day. I went in the other day, spoke to a nice girl who…read morewas very informative. They have a great collection of vintage cards all the way to modern pokemon cards. They also have a gameroom for people to play and also magic the gathering booster packs. Almost feels like a homage to the 90's and present. The decor is really nice, very sleek. Very enjoyable time. Im unsure about pricing, but anything vintage pokemon will be expensive and then of course they sell graded cards that can reach upwards $1,000. Like I say, it just depends who you talk to on what day. There were some days were the associates seemed like they didn't know what they were doing and other days you'll get associates who know alot about Pokemon etc. Would reccomend visiting and spending your money!

Wow! This is a gamers paradise! They have every game you can think of! Hugest Nintendo 64 and…read moreGameCube collection. They all have systems and controllers available for purchase. They have high end prices and lower end too. A little bit of everything for everyone. Friendly staff and open to helping! Will definitely be back to build my Nintendo collection

Review for single cards…read more The pro: This is probably the most organized spot in the city. They have their database of exactly what the have in exactly what condition and you can use it to get a list together of what you want. Then they go grab the cards for you. Very simple. The con: Prices are a little wonky. The cheap cards that would be 50 cents at most places in their big box of random cards can be as low as 10 cents here. The good cards however are very inflated in cost. Some things here are 3-4x what they are online (shipping included). Essentially this is one of the premier spots to go for getting your deck built out with basic cards. I would not shop here for your premium cards though.

Always a good time in the shop, events are fun and easy to join. A cute girl works there.read more

Among all the amazing small businesses in Sacramento, 1-Up Retro is probably the one nearest and…read moredearest to me and my son's heart. I grew up in the golden era of gaming, the 80s, 90s, and early 2000s when weekends meant blowing into dusty cartridges, late-night multiplayer battles, and flipping through Game Informer magazines dreaming about the next big release. Those games weren't just entertainment, they were core memories of my childhood. Now, seeing my son discover and fall in love with those same games and magazines has been something really special. Ever since we moved to Sacramento a few years ago, every visit to 1-Up has felt like stepping into a real-life time machine. The moment you walk in, you're surrounded by nostalgia, memories, and pure joy. Whether it's seeing shelves packed with retro classics or spotting consoles you haven't touched in 20+ years, it instantly takes you back. The owner and staff are all incredibly cool, welcoming, and genuinely passionate about gaming history. I'm always blown away by the little-known facts and stories they know about these old-school titles. You can tell this isn't just a business to them, it's something they truly love. Special shoutout to Travis for the amazing customer service and for hooking my son up with a PS2 Slim in fantastic working condition. Seriously, where else can you walk in today and find a retro console like that, fully functional, along with a huge selection of games ready to relive those memories? I would love nothing more than to see businesses like 1-Up continue to succeed and thrive in the face of online competition. Places like this keep the memories, community, and fun alive for old gamers and new generations alike. Sacramento is lucky to have them. Game over? Not here at 1-Up, the memories just keep hitting "Continue."

This is a friendly large vintage game store. The garage door entrance is a nice touch to the…read moreoverall feel of a store visit. I found so many items I wanted to buy. They carry video games from a plethora of consoles. They also have collectibles, box/collector sets, videos, etc. Long story short, I left with a pile of goodies. I thought the store was spacious to walk around with other people around. The displays were great. I liked how they converted an old grocery store veggie stand into a display on the right side. The only bummer is the tape and stickers used on the merchandise. I bought some mint in box items and the sticker price tag was so hard to peel off. It left a very bad sticky residue. I was able to clean it off most of the items. But, I worried that the paper boxes would be damaged if I used a solution. The staff was super friendly and answered all of our questions. I enjoyed the little lounge area in the front right while waiting for friends to checkout.

Amazing card shop huge selection of cards,bulk and fair prices.staff is helpful and knowledgeable,…read moreso happy I've found this place.

Great store, prices and ESPECIALLY Staff. Still new to mtg but they made us feel welcome and showed…read moreus the ropes. Every PreRelease event has been great.

Probably the only GameStop I've ever been to that has employees that are ALWAYS sooo busy with TONS…read moreof customers BUT will ALWAYS help and give great advice! I wish corporate would make this store a model for the others!!! After 30 years of gaming and card collecting, I'm proud to offer my business here, every single employee goes above and beyond, highly recommend them even though I feel bad doing it as they already have tons of customers! The Store owner should be proud!

I've had very mixed experiences with this GameStop over the years. But so far the few times I…read morevisited this year was much better. They didn't push pro membership. Didn't try to sell me nonsense. They were friendly. Had casual conversation. And was helpful. I bought a new game via GameStop online. It didn't come new. It was opened. Brought it in same day. The employee explained to me the situation. And gave me full refund.

The good: Great selection of games and systems…read more The bad: No prices on games, they look them up on price charting when you inquire about the price, which means it could change daily. An absolute deal breaker for collectors. Whatever you pay for something, mark it up and put a price on it. Too bad too, this place could be awesome.

Yo! This shop rocks. I took my kiddos last weekend to get some Switch games. This store is crazy…read morepacked with games in every format. New and used. Plus gaming systems, accessories, collectibles and more. And the owner was super helpful. I think he said they've been in business for 26 years and 20 at this location. That says everything you need to know. Reputable, knowledgeable, trustworthy...this shop is the epitome of game stores in Sac.