They ruined my transmission a few years back and blamed it on me. Took over 3+ weeks to get my car…read moreback. I eventually had to go to a junk yard and buy my own transmission for 1/15th of the price of their rebuild quote for them to install. They cut my exhaust pipes where the flange from the Catalytic converter meets the H-Pipe. Not sure why they didn't just unbolt it? In fact, didn't even bolt them back together with new bolts when they cut them off. Instead, they put on exhaust sealer/glue. When I got my car back, I told them that I had a big exhaust leak and their response was, "the car was like that when you gave it to us". My driver side exhaust has been leaking for years due to them cutting the flanges.. I had to grind down the flange just to level it out and it's still not perfect. Every week that I called them, they said never even started it. "it will be done next week, call us next week" - "oh yeah he just looked at it, call us tomorrow" - "give us one more day". How hard is it to swap transmissions? They replaced the oil pan on my transmission and charged me for it without my consent because "It had a dimple in it". I even had to take the car back to get the shifting lever re-adjusted because the car had trouble going into reverse. I never even got my old transmission back either. They wanted to charge me a "core" charge for my own transmission when they were supposed to swap it out with another one I had in the trunk. My car drove perfectly fine without 4th gear and overdrive turned off. Once they did whatever they did, I got my car back and it was slipping gears, only to lose all forward gears on the highway. They charged me to install the replacement transmission I bought at the junk yard. I haven't had a problem with that transmission after all these years. This happened years ago but I remember everything. I love how my review isn't recommended. Do yourself a favor and avoid this place.

They ordered the wrong parts for my car ,my transmission has been in there shop for a week …read more "You can't rush fixing you transmission " I need my car !! Thanx

Pages Automotive just replaced my 2017 Ford Edge 2.0L eigne because of a cracked block…read more Pages Automotive diagnosed a defect in the Ford EcoBoost engine that Ford dealers will not tell you about. Ford refuses to do a recall on these defective EcoBoost engines. The team at Pages was very informative and showed a great deal of technical knowledge. Replaced engine quickly with no problems. My 2017 Ford Edge with the 2.0L EcoBoost engine experience a cracked engine block, leading to coolant leaks, overheating, and engine misfires. This issue is tied to a known defect in the engine's design, where the block's sealing surface warps due to high heat from the turbocharger, allowing coolant to leak into the cylinder. The Ford dealers are not going to tell you this, and I put my faith in Pages as they diagnosed and replace the engine quickly and perfectly. Back on the road! If you have a Ford EcoBoost engine that is failing, call Pages Automotive.

I needed a left ball joint repaired quickly, and Pages Auto Repair came through! They got me in the…read moresame day (which is rare!), had amazing customer service, were friendly, and very affordable. I'll definitely be going back--highly recommend!

After replacing the center carrier bearing in my 98 Nissan Pathfinder, the vehicle would vibrate…read moreexcessively when exceeding 20 miles per hour. A friend recommended I call ABM Transmission in Chicopee and I am so glad I did! I had the good fortune of speaking with Mark, a fellow Marine, and he suggested I stop by in an hour. Upon arrival, Mark, personally inspected the driveshaft and then immediately took the vehicle out for a road test. Consequently, I was informed of what my options were. I greatly appreciate the expert "Can Do!" assistance provided by ABM Transmission. Many thanks to Mark and his highly motivating team of Coco and Angel for their outstanding professionalism, courtesy and prompt support. ABM is Highly Recommended! Paul USMC (Ret)

Brought my truck to abm transmission several times , they not only do transmission repair but…read morediesel repair and general auto repair. Marc and his son Erik and Nick are old school mechanics with the twist of latest computer technology. I can't say enough about their service and prices and straight forward approach to what ever repair u may have. Truly one of the last of the old school garages.

We brought our vehicle to People's Auto for a couple issues before taking a long road trip, one of…read morewhich was a spongy brake pedal. The mechanics bled the brake system, and it felt somewhat better, so we assumed the issue was fixed and went on our way. This vehicle was new to us at the time, so we weren't sure what the brakes should normally feel like. During the trip we noticed pulsating when braking, so when we got home we brought it to another local shop closer to our home to change the pads and rotors. We were then informed that the rotors needed to be changed as expected, and also that our caloper bolts were loose and that some washers were missing, to the point where brake fluid was squirting out all over 1 of the wheels. This definitely should have been caught by People's Auto when they were diagnosing the issue of the spongy brake pedal. Since they did not fix the issue the money we paid them was a waste, and we had to pay another shop to fix the same issue. Due to their location it was not convenient for us to return to People's Auto to try to have them resolve the issue, but even if we did the wait time for our initial appointment was 2 weeks.

I was at wits and wallets end when I came accross People's Auto…read more The 1999 Jetta I bought in college has had some problems over the years. The worst of it was when I first got the car. At one point it would randomly turn off, and not turn back on for a couple of minutes. Sometimes it just wouldn't start. The engine started to become shakey and hesitant. I tried a variety of shops; some would get it running for a little while, but the problems would return. They all charged a lot, and did very little. After the VW dealer wanted hundreds just for the parts to replace my oil tray (not including oil, oil change, labor or 'glue') I started really digging in to find speciality VW shops. Arriving at People's auto, I was skeptic to say the least. The garage is in the woods (fairly inconvenient) and may lack 'curb appeal'. My hesitation flew out the window when I started to describe some of my problems. "Oh, I know exactly waht that is" was the response (as opposed to the blank stares I had been growing used to in mechanics) turns out, it was just an adjustment to my 02 sensor, and new spark plugs. He replaced the oil tray, gave me a tune up and a once over, all for less than buying the tray at the VW dealership. I picked up the car the next day, and it was running better than the day I bought it. I went to people's auto for the better part of a year every time my car had a slight problem, or needed an oil change (after going there, my car had very few problems... excpet the ones that were clearly my fault). They guys are funny, friendly, fair and most importantly they know what they're doing. While I'm happy at Luis Lein's in somerville... I still day dream about dropping off my car at People's Auto, knowing it would get a once over to prevent future problems. I thought about knocking off a star for the location. I almost got killed by a speeding truck the last time I was there... but honestly, if this place operated at their prices any closer to hartford, I never would have been able to get an appointment.

Larry's Auto sales and repairs are top notch I never seen a more loyal and dedicated shop owner as…read moreLarry Guillemette, his service manager Ryan is a perfect match for the quality of mechanics that Larry Auto sales of Vernon Connecticut employees I highly would recommend them and I give them 100% satisfaction service customer service repair service all the way around

Do yourself a favor, go to Larry's for all your car needs. We've been doing business with Larry for…read moreseveral years. He does such a great job and you will never have to worry about getting ripped off. We are so happy, with all the work he has done on our cars, we bought one of his used cars.

Traded a car here in the fall. Dave was very transparent and we got a good deal for our trade in…read more Had the car serviced and the workers are all very friendly. Great staff on both ends!

No communication about what needs to be repaired or how long or cost made an appointment June…read more19th by phone for July 8th drop off for the 9th service code b125 and also when I dropped off my car I wasn't aware of the steering wheel shaking problem until I drove it on i84 west because my granddaughter drives it 98% of the time to work school etc-called today around noon and still no answers about what needs to be done-cost or time frame-was told a lot of cars here!!!-sounds like over booking and poor customer care and service hopefully things will get resolved quickly and properly-still waiting for a call and it's almost 3pm July 9th 2024

I have been going to Small Town Auto for years. Their staff are always pleasant, they do good,…read morehonest work and their prices are reasonable. Thanks guys! E. Sweeney

Small Town Auto helped me out today with my heat shield. The mechanics were very knowledgeable as…read morewas Michelle on the desk. Nowadays, as a woman going in for service, its easy to feel vulnerable but everyone at Small Town was great. I highly recommend them.

Very unfortunate experience at E & G Auto. This story begins…read morewith Brake fluid leaking from my car and my 2012 Subaru Outback. I check the calipers and there is no fluid leaking so I must assume that its either coming the Master Cylinder or the lines underneath the heat shield. I am skilled enough to do most break work myself, but have no lift, therefore making breaklines near impossible for me to complete. I bring it in Friday 7/7. Come monday (7/10) I get a phone call from Brian telling me that one of my bleeder screws on my calipers is leaking and wont stop, they tried another screw but it is still leaking and therefore he caliper needs to be replaced and that I would be unable to take the car off the lot due to the loss of the use of the breaks. I ask Brian if the snapped the screw and she said no, I then ask him if they stripped the threads on the bleed screw from overtightining and Brian says no, everything is fine it just leaks. This is when I let him know that the caliper is only 9 MONTHS OLD, and that his garage has been thre only garage who serviced those breaks and that I had no leaks until last month. I let him know my feelings that I believe they have damaged the screw during the bleeding process and that I want to see the parts when I come to pick up the car. He tells me that I dont understand what I am talking about and that it is just a defective part. I tell them to fix it so I can leave the garage which almost doubles the initial cost of service. Brian also let me know that the car was first priority and that I would be able to pick it up mid day. He then calls me later and lets me know that the simple job has not been done. I let him know I will have to pick it up 7/12. So coming back from my trip I show up on 7/12 to pick up my car. Before I pay for anything I let Brian know that I want to inspect the old Caliper. We walk back in the garage and the bleeder screw is screwed into the caliper all the way, I unscrew it and inspect it and as I suspected the threads are completely destroyed and some of the metal from the threads are sitting on the receiving end of the seat which is causeing the problem as the area needs to remain clean and flush in order to create the seal. I explained to Brian, that its not the threads that create the Seal of a bleeder screw but the seat, and that the stripped threads have destroyed the seat, rendering the caliper useless. Brian was Shocked, he began to studder and mumble that this and said that E/G didnt do it and was not responsible. They allow me to inspect the car and I ask the technician what happened. He let me know that he cut back the brake lines and fixed the leak from the rear line opposite side of the affected caliper. He then said while bleeding the system he shut the bleeder screw it was still was leaking. The he said "I tried to tighten the screw some more but it wouldnt work" I knew this was the problem and that act of overtightening cause the damage as those screws are not designed to be cranked. This part is entered into the repair report. The proper procedure would be to remove the screw, inspect the seat, and attempt to clean any corrosion or debris that has gotten in the way of the seat to create the seal. NEVER OVERTIGHTEN. I then return to the office with Brian and say that we have a dispute. My claim is that they have damaged the caliper and that I do not want to pay for that portion. He Disagrees and says he "Stands by his technician." and would be unwilling to make things right with me. I asked him to seperate the jobs so I can have seperate transactions, Brian gave me the hardest time about this, heather the receptionist was trying to to walk him through it and he shushed her. Brian went in the back and I asked about the owner Eric and Heather said he doesnt deal with customers. This whole interaction was all recorded if Eric wants to review. Since i see him responding to these posts. It is sad that there was no resolution whatsover. All that needed to happen was for them to own the mistake and comp me for the caliper and labor of the caliper, E/G would have still made some money from my brake line job and I would have been a customer for life.

Always great service and fair prices here! My car always comes back to me clean with no dirty…read morefingerprints!