John (Subi) Auto was recommended by my local mechanic for (Subi) head gasket work. (It's VERY…read moredifficult to find a mechanic wanting to do this work on these cars & more difficult to hear a reasonable estimate to expect if I find anyone) To start I was very impressed with phone service. Pleasant & patient every time someone answered or returned my call. Though I ended up not getting the work done as he looked ever & communicated other concerns on the car it was as pleasant an experience possible beginning to end starting with a very reasonable quote on the work & patience as I priced the cost specific (body) work they don't do, They have great reviews to start with so I'm confident I would be pleased with the work. I would & will consider them for similar work in the future should I need it despite the extra distance. They do offer a wool wax procedure to protect underneath cars to protect from rust corrosion. Seems a well worth investment considering cost of replacing parts.

We needed a headlamp replaced on a 2005 Honda Accord that was especially difficult to get to…read more Another place gave an estimate of 1-3 hours for the job, at $90/hour, and leaving the car there. For a headlight!!! John had it fixed in 15 minutes while we waited, for a fraction of the other estimate. And he fixed a burned-out backup light as we were leaving at no charge. Finding a good mechanic you can trust? Priceless.

My 2018 Honda accord was damaged in an accident. Oliver Autobody fixed the damage with efficiency…read moreand expertise. The staff very friendly and professional and kept me informed with all details and progress. I highly recommend to anyone looking for autobody work to give them a call ! Special thanks to Steve your awesome! Janice

Quality repairs performed as specified by USAA . Car returned in better condition then when dropped…read moreoff ahead of schedule and gleaming. Thank you

I managed to drive over an embankment today, leaving my car semi-suspended in the air, caught in a…read moretree stump. AAA looked at situation and told me they wouldn't even try to help, as it was unlikely they could move the car without severely damaging it. A friend suggested I call Red's. I cannot recommend Red's Towing highly enough. They came promptly. They acted professionally and skillfully. They were kind and helpful. Not a single one told me by word or gesture that I was an idiot. They made sure my car was driveable and then went merrily on their way. (My car was not only driveable, it was totally undamaged!) I hope to never need them professionally again, but if I do, they will be my first choice. Special shoutout to Ben (on the phone) and Chris F, David M, Garrett W & Yomir L. You guys were amazing!!!

One is supposed to call ahead so that an employee can be dispatched from the West Springfield…read moreoffice to this unmanned lot on Main Street in Holyoke with an estimated arrival time of thirty minutes. My partner and I (her ride here) waited in my car and two cold and disgruntled men waited shivering outside, in twenty degree weather, while we occasionally tried to get assurance from the office that someone was indeed coming, but it was more than an hour after our initial call before someone arrived. The rigmarole of faxing paperwork back and forth to the main office commenced at this point, and at this writing, 1:20 in, we're still waiting to retrieve the car and be on our way. The office dispatcher or whoever answered the phone, however understandably weary of receiving angry callers, was neither polite nor helpful, and certainly unapologetic for having promised a wildly inaccurate wait time. She put me on hold mid-sentence without warning at one point, and before hanging up on me, snarled, 'it's not even your car!' If Red's is going to brag on their hold message of sixty years of family service, they ought to be able to deliver some in the present. Their ability to handle moose removal means nothing to struggling middle class working folk who merely want to pay their bloated fee to recover their car and return to work.

I was staying at the Fairfield Inn across the street and noticed that the pressure in my right rear…read moretire was low. I stopped at State Line just before getting on the interstate to head back to NJ. I asked if they had an air pump on-site that I could use. The gentleman at State Line (he was a gentleman) got a portable air pump, filled the tire with air, checked the pressure on all the other tires to make sure that all had the same pressure, and advised me to bring the car in for tire service at home if the tire lost pressure. He would not accept any payment from me for his work. I could not pay him in cash, so I offer this review in lieu of payment. A very rewarding experience.

Every time I bring my car in, they are courteous, timely, and competitively priced. They never try…read moreto oversell, and will tell you if a repair can wait. This is your place for quality repairs and good prices. Love it, so glad I found it!

If you are attending the Brimfield flea market DO NOT park behind the Country Bank and next to…read moreCumberland farms. I was towed from there when there was NO SIGN in several of the spaces. A sign was hammered in right in front of my face AFTER I retrieved my vehicle and paid $250. An absolute scam!!!! You should be ashamed.

Bob to the rescue - I'll spare the details but we had a complicated towing situation and Bob showed…read moreup on the scene quickly and his expertise allowed us to be on our way as soon as possible. Would definitely call him again but hope I never have to :-) Thanks, Bob!

All I can say about all Faze is that they are outstanding. I've been having problems with my front…read moreend for sometime and I decided to take it to All Faze for the first time. The car is running almost like when it was new really really do appreciate Yo and her crew. very satisfied with their work.

Exceptional service , staff very friendly My car is running…read moreg very good and I also recommended my family and friends Local Mom and Pop business that knows how to treat people with respect

They were just fabulous. Got me in quickly, price was lower than estimate and I got the best water…read morebottle I travel the world with!

My front bumper got dented after a small collision, and 1812 was able to see me in about a week…read more The repair itself--replacing the front bumper--took only 2 days, and they made the process so easy for me, from scheduling a repair to arranging a car rental to communicating updates. But even before the repair, Chris kindly made a couple adjustments to make sure my car was safe to drive between then and the repair appointment. The service was also wonderful. Peggy and her family are so kind. I'd definitely come back here to service my car.

Just picked up my car from Mengels - what amazing service! After a stressful day of damage to my…read morecar, I was pointed towards Mengels to get some work done. Not only did John stay late on a Friday to accept my car, he also took the extra time to explain to me just what my car (and my pocket) might be in for. He was honest, clear, and knowledgeable. While my car was in for service, the Mengel team was in touch with me about time and price quotes both through email and on the phone. Just a few days later, my car was returned to me, all fixed up, and incredibly clean. I am so pleased with this level of service and look forward to sending business their way!

These guys did me a huge favor late notice on a Saturday before I had to hit the road. Very…read morefriendly and accommodating. Waiting room was nice a clean too.