Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

Dependable and trustworthy local mechanic who comes to you! I've had multiple issues where I…read morecouldn't drive my car and he's saved the day!

Mike is a very honest mechanic. Hardworking and I'm keeping him as my mechanic now. Mike caught the…read moreright problem with wheel bearings. I could have easily gone off the road had I let my old mechanic work on my car. He explains what hes doing. My car had a rusted bolt and it looked like someone glued it on. He never gave up. Worked until he could loosen it. If your looking for a new mechanic, honest, hardworking Mikes Mechanics Roadside Service is the go to Guy. He is a mobile mechanic. I know once you have had him, you will continue to go to him. Thanks Mike for all you did. Mary Healey

My water pump died during a recent trip to Western MA and Veryl's got me back on the road very…read morequickly at a fair price. Their garage and property are well maintained and professional and should be a model for other repair shops. I would not hesitate to bring my vehicle back to Veryl's for service!

I have been a customer for over 40 years. Every service, from inspections to oil changes , brake…read moreservices, and more have been done with nothing but professionalism and honesty. I have no problem recommending them for any service.

Poor experience for vehicle inspections. I took two vehicles there to be inspected and they failed…read moreboth. I took the vehicles to different inspection stations and they passed without any issues. I'd avoid this place unless you want to pay for unnecessary repairs.

Diamond Automotive - A Rare Gem in Auto Repair!…read more If you're not already a customer, you're missing out! The team at Diamond Automotive is honest, friendly, and incredibly fair with their pricing--something you don't find often in this industry. They treat you right, and trust me, it all comes full circle. Great service, great people, and great value. So drop in and say hello to David, Johnathan, and the whole crew. And don't forget to tell them Cooper sent you... woof woof!

The mechanic told he was busy last week but he would me the following in Wednesday. He never did…read more Wednesday evening I left him a respectful message. I called the next day, during business hours, and he did not answer the phone. He must have screened my call. Never called back. He could have told me during the first call that he did not want to work on my 1999 Honda CRV. Why would someone act like that. I have always been very polite and to this guy.

We had an issue with our 2011 Subaru forester from overheating, a burning oil smell after driving…read moreit, constant refilling of the oil, then the car started to over heat. Turns out that Jeff from ARI Automotive was available to look at it. The engine was diagnosed with the head gaskets needing to be replaced. I was very happy with Jeffs' approach as how to fix it. Very knowledgeable master mechanic. He took on the project and now our car has basically a rebuilt engine and we are very happy with the work provided by ARI automotive. I heard from my car guy friends and they also would have him work on their vehicles! From trust and mind set he's the man for the job. Thank you so much for working on our car. Marc Bisson

I've taken my vehicles to Ron's for years as it used to be owned by my brothers in laws. Ron and…read moreLinda were great business owners for years and are wonderful people. Mike was his mechanic then and he and his wife Jen bought the place place from Ron and continue to do great work in a highly professional manner. Friendly people and great service. Example: I needed something fixed on my car and was quoted a reasonable price from Jen. I dropped my car off for the day to have it repaired. She called me the next afternoon to not only tell me the car was fixed but that they were able to find the part for less than they originally thought so they dropped the price of the repair over 80 bucks. This is the kind of honest and amazing service you just don't see any more. Thank you Mike and Jen at Ron's Precision Auto.

From the owner: Family Owned Small Business since 1987. Over 40 years…read morecombined experience in repairing & diagnosing domestic vehicles. MA State Inspection Station We are grateful for the opportunity to serve you.

Service State inspection for my Indian motorcycle. Great…read moreservice very thorough. Typical inspection price. Does repair also if needed and it a local run longtime in the business company.

Friendly, quick, service, and no surprises. And most importantly, fixed my truck right the first…read moretime.

Excellent local repair shop! I have had both of my cars serviced at Sonny's several times. From…read morebrakes to oil changes to exhaust work, they always have done a great job. They take the time to explain what they are going to do and ask you before doing anything extra that might need to be done. Very friendly and thorough.

Used Groupon fir oil change and tire rotation. They didn't try to add anything to it. Didn't have…read moreto wait too long. They were friendly and helpful

These guys are awful. Not only are they sneaky, they do terrible work and when you call them on it…read morethey get belligerent. I was having a remote car starter installed via a Groupon. Besides price going up, they tried to tell me it was working when it wasn't. I had them remove the hardware and notified Groupon. Do yourself a favor and stay away from this place.