I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

I brought in my Seiko watch band to be adjusted. Service was quick and accommodating. Walk-ins are…read morewelcomed.

The ladies who work here are so kind, sweet and genuine. They never try to sell you anything you…read moredon't want and work tirelessly to find something you love. I wanted to find a band to compliment my engagement ring, and mind you, I'm very picky, I know what I want. We spent a few sessions looking for what I wanted, they sent some stuff over from another store and also brainstormed with their other employees. At the end, they weren't able to find something I wanted, which was fine, but I appreciated all their research in it. Terry and her team are amazing. I ended up resizing my ring here. It was very affordable and they were able to do it in a few hours.

Absolutely love this vintage jeweler in Windsor. We made a couple of purchases. So happy with them!…read moreTruly beautiful craftsmanship. I picked up a gorgeous opal that fit perfectly and I knew it was meant for me, and a really nice silver chain for my son. Brenden and the entire crew are incredibly helpful and knowledgeable. They are friendly, professional, and actually take the time to give you their full attention. You can tell they care about what they do. They also specialize in custom rings and use precision technology, which is really impressive if you are looking for something one of a kind. Honestly, it was hard to leave because there was so much beautiful jewelry to look at. Highly recommend stopping in if you appreciate vintage pieces and great service.

Brendan was extremely helpful and knowledgeable. He went above and beyond helping me.read more

This place is the BEST. They have designed my favorite pieces of jewelry and the customer service…read moreyou receive every time you are in there is beyond fantastic. I live in Glen Ellen now, and took my wedding bands to a local Sonoma shop to get welded to my engagement ring and I was thoroughly disappointed with the whole process. Their customer service was terrible from the moment we dropped the ring off to the product of the ring. I was so disappointed I realized I should've never gone to another jewelry shop. The ring was bent and didn't even look like one piece. I ended up taking it to Hollingsworth to see what they thought/could do about it and they said they would fix it for me. When they called to tell me it was ready they told me they had to take the old welds off and completely redo it. The ring looks AMAZING. Like it was never bent and it looks like it is all one piece. They didn't even charge me more for the time and effort they put into redoing it. I cannot believe the difference in the quality. They are truly the best. I will post a before and after of the job they did. I am so happy I will never go anywhere else!! Even if that means driving out of town for my jewelry. I HIGHLY recommend this place!!!

I needed my antique Mexican silver earring repaired and they were super friendly and helpful and…read moredid a get job, not inexpensive but quality craftsmanship

10/10 service! Would highly recommend! Kevin was able to resize my wedding band & it came out…read moreperfect. Great customer service & flawless work.

Kevin was great to work with, he took care of me and my grillz were ready in only 2 weeks. If u…read morewanna upgrade your smile go to KL

Needed a wrist watch battery replacement. Rain did it lickety split!…read moreShe's the absolute BEST!

Spectacular customer service , walked in and was cared for immediately for wrist watch problemread more

The customer service is exceptional here. I went with a family member with a speech impediment and…read morethey were so polite and understanding, it was heartwarming. They helped her size a ring, and did an excellent job! I highly recommend Lauren O Jewels for sizing or repairs for rings. Also, they have a stunning collection of jewelry. SO shiny!!!

I have been here many times. Nice variety. The colored stones very pretty. The Halo Diamond ring is…read morethe ring I would like to own.

Came for a watch battery replacement...left with my watch broken. Owner responded by angrily…read moredefending he didn't do it and refused to repair the damage he'd done. Truly horrible experience, please avoid this businesss!

Not really recommended. Two stars…read more Stopped in for watch battery due to the sign in front window offering that service. Owner, an Asian man, was not so friendly but he said he was tired of his business. I left to to do an errand & returned 5 minutes later: he was rummaging for a battery. Left for another errand & returned 10 minutes later. He was still at it, despite me being the only customer. A youth stood next to him with a concerned look on his face. I wasn't even sure he actually put in a new battery but paid the $17 fee and left. His inventory of sales items was only a couple dozen items. He said something to me just before I left & when I asked him to repeat it as I don't have good hearing, he waved me away without repeating as if I wasn't worth his time. Last time I'm going there.