Terry is Terrrrry-fic! He got me and my fiancé great deals on our rings which we picked out…read moreourselves. He is knowledgeable, friendly, kind, and just excellent to transact with. Months later he serviced our rings (cleaning) and they both came out sparkling like they just got made that day. Would 100% recommend this place, and Terry!

There is a reason why this business gets an all star ratings and is in the top tier…read more This store came highly recommended by a client of mine. I randomly walked in off the street and they accepted me on a busy Saturday afternoon with open arms. The helped me with my grandmother's rings I inherited after she passed away. I chose not to sell them but instead have them sized to fit me. They took their time explaining my options and helping me with the best fit. They made me feel at ease and didn't rush me through the process. I brought all of her old paperwork from Meyer's jewelers from 37 years ago and the owner Terry was familiar with the people who sold my grandmother her rings back in the 80s. It was like something out of the time vault and the connection was made. The best part of all, they're super pet friendly and my big Belgian Malinois was invited inside where he was loved on by the owners and staff. I highly recommend Olde Towne Jewelers.

I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

The ladies who work here are so kind, sweet and genuine. They never try to sell you anything you…read moredon't want and work tirelessly to find something you love. I wanted to find a band to compliment my engagement ring, and mind you, I'm very picky, I know what I want. We spent a few sessions looking for what I wanted, they sent some stuff over from another store and also brainstormed with their other employees. At the end, they weren't able to find something I wanted, which was fine, but I appreciated all their research in it. Terry and her team are amazing. I ended up resizing my ring here. It was very affordable and they were able to do it in a few hours.

I brought in my Seiko watch band to be adjusted. Service was quick and accommodating. Walk-ins are…read morewelcomed.

Romona was an absolute sweetheart, totally helpful from the moment we walked in. She helped my…read moresister and I pick out a necklace, and earrings for our mother's birthday that were, beautiful, exactly what we asked for (silver with a natural diamond inlay), and well within our price range. I would give 7 stars if I could. Will definitely continue to do business with this place, years to come! :)

I was shopping for a simple pair of pearl earrings and went to Macy's which is right near this…read moreplace. I didn't have much of a choice at Macy's and the sales people, though nice, didn't know a darn thing about pearls. At Gemstone, I was given a detailed education about the two types of pearls and the sales person took her time to explain everything. I wound up getting a beautiful pair of earrings and they worked with me on the price. Plus they offer service on tightening the backs which will, with time, get loose and need adjustment. A very professional business.

Great local jeweler in Healdsburg. Had my wedding ring resized and it was done in an hour. Kelly…read moreand Greg are very nice people that know what they are doing.

OMG.... I just had Greg do a custom Piece for me after I inherited some pieces from my Mother. He…read moremade the most beautiful custom piece from 3 other pieces I had and it is absolutely breathtaking. I have had sooo many compliments on this piece. I just can't say enough about the quality of work this Man is capable of doing. I will say that if you are in a hurry and want something Rushed and done cheaply; then Greg is probably not the guy to help you. He does QUALITY work at a very reasonable price! So if you need repair work or custom pieces, This is the place to have them done.... Just don't expect them overnight. quality takes time. Greg and his beautiful wife Kelli are just wonderful souls to do business with!

A friend recommended this shop, so I popped in and did not want to leave! Beautiful, beautiful,…read moreunique, gorgeous jewelry from many different designers and I ended up chatting with Beth for quite some time. Truly special!!

Best jewelry shop I have visited in California! It was hard for me to find a place which has nice…read morepeople and delicate jewelry :)

Ed has been my jeweler for over 30 years. He has helped with my engagement, wedding, and…read moreanniversary rings. He has helped with resizing them post-pregnancy, too. Ed has a strong sense of integrity, and he has priced things fairly. I have recommended Ed to colleagues as well.

I was referred to Ed by a coworker about fifteen years ago and I am so happy with all of my buying…read moreexperiences over the years. I am an insurance broker so I also refer my clients to Ed for new purchases or even replacement for claims. Not only is this the smartest way to buy top quality jewelry the experience is positive, never pushy and Ed really takes the time to make sure that you are happy with your choice. He is an expert. It was fun to personally choose the diamonds that were going into my wife's ring and he educated me during the process. Ed is the most trustworthy and honest man I know. I highly recommend Ed and the amazing variety of custom quality jewelry he has to offer, the possibilities are endless.

I had my wedding ring designed over 3 visits with Dan Trudeau following recommendations from…read morefriends and family and I still cannot believe how smooth everything went! I was not sure what I was getting myself into or what I even wanted, but knew it would be non traditional and unique. He spent time looking at my inspiration pics and "pulled me out of the ether," regarding what was and was not feasible. Was able to use a diamond from each of my grandmothers' wedding rings. He was transparent about the cost throughout, provided education on different jewels with thoughtfulness around important specifics I would not know to ask about; ease of cleaning, shades of gold, size of my hand, finger webbing, how settings and light will impact my choices, factors that influence longevity and maintenance. He was mindful to not insert his opinion outside of the structural capacity of my ideas, despite my requests. He searched and found different stones for me to see in person, much faster than I imagined was possible. At The final appt before the ring was built, he created wax version of the ring. I was initially concerned due to size/bulkiness, though he walked me through the details of how it would look differently upon completion which put me at ease. The ring was created with subtle details that he learned through our appointments about me; he specifically balanced diamonds on the band to support straight alignment in relation to my specific finger webbing (with only measuring my ring size and eyeballing my hand), "you can go rock climbing in this thing." Overall, this was a special experience I shared with my mother and finance in my home town. I will return for cleanings and highly recommend this place. My mother also had multiple items resized and repaired with prompt and beautiful results. The entire staff was kind and personable. They engaged intermittently along the way with their past personal and professional experience with different stones, designs, jewelers... After our first visit, I was just not sure if I was on the right track in part due to my severe indecisiveness, but all visits after that confirmed this was the right place to be and I am in love with the result. My fiancé was also pleased and appreciated the level of involvement that was asked of him, lol.

I recently sold several gold items here, including a 14k hunter case pocket watch…read more During the evaluation, the items were taken out of view and I was not shown individual weights or a clear breakdown of how the value was determined. The watch, which had multiple gold components including an inner cover, was discussed but ultimately folded into the overall estimate without being separately accounted for. The explanation given for its lower value focused on a "broken crystal," which does not materially affect the scrap value of a gold case, where weight and karat are the primary factors. I was paid approximately $400 for the watch. Without seeing weights or a transparent calculation, I've since found it difficult to reconcile that figure with what a multi-component 14k gold case would reasonably represent. I would strongly recommend that anyone selling gold ask to see weights and a clear breakdown before agreeing to a final price.