Going to Rise was the best decision of my life. Allison was a godsend to me at a dark point in my…read morelife and was able to get me into Rise's treatment program with short notice. The team there is unparalleled. I wish I could name everyone that were members of my treatment team at Rise, but a few shoutouts to Nam for driving my sad sack self to Rise, baking amazing bread, and being an amazing support from Day 1, Shari & Zach from nursing for the care, fun, pep talks, and compassion, Dr Mark for his wisdom and pragmatic approach that I really resonated with, and numerous others (the chefs are next-level good, Tessa, Luke, Saber, Destiny, Cesar, Cat, Michael, Terry, Adrian, etc). Outside of the fantastic staff, I'll add that the house is gorgeous, the groups are varied and enriching, there's a good balance between free time & groups, the rooms are comfortable and spacious, and they do a great job of ensuring that you have access to outside appointments - for example, I was able to go to Passover services while at Rise without having to go through a lot of hoops/bureaucracy. The amenities are fun and obviously appreciated, but the heart of this place is really why I would recommend it to a loved one or friend in a heartbeat. Thank you so much, Rise team!!!

The on-site clinical and medical staff at Rise Malibu are exceptional and deserve real credit…read more Leadership is another story. The most destructive element I encountered was an employee named Allison -- tellingly absent from the "About Us" page. Her conduct caused one of the most traumatic incidents I've experienced in over a decade. Not the logistics -- her: volatile, disrespectful, and completely out of line. I'm 36+ hours out and still suffering the psychological fallout. When I raised it, ownership said the matter was "handled." You cannot ethically investigate a serious safety and boundary violation in 24 hours. That's not accountability -- it's a brush-off. Because leadership chose damage control over patient safety, I'm formally escalating to the California State Board and The Joint Commission. No other patient should go through this.

I refer anyone I can to summit malibu, the property is absolutely beautiful…read more So Relaxing and the staff are the sweetest most helpful people you'll meet. Keeping clients involved in everyday activities boosting self esteem and lifestyle confidence summit Malibu has got to be the most amazing treatment facility in southern california

Left my poor Emily in cardiac arrest unattended and unconscious in her room alone for 30 mins & now…read moreshe's permanently brain dead can only move her eyes. Beyond unprofessional & unforgivable the BARE MINIMUM be the company/business/family/owners whatever this organization would like to call themselves responsibility to do everything they can to bring her back & cover every medical bill, expense, proper care, & suffering she endured & contribute to her recovery entirely. Many people are distraught & hurt about her experience & condition it's heartbreaking.

Excellent, excellent care in a peaceful setting. You can smell the ocean from your room. Staff were…read morepresent, attentive, and truly caring. There's a book I recommend for insight: Alcoholism and Addiction Cure. The book was written by the founders and lays the foundations of the program. You're treated like an adult--free to use your phone, stay in touch, and even order food if the meals don't suit you (though they're surprisingly decent). I left early due to insurance costs, but I regret doing so. This place is worth the investment in yourself.

Passages was started by a father son team that have no official medical treatment. Their…read moreadvertising materials indicate that that they are there to help and with no stigmatization. The intake was handled by a very well meaning information, but despite comments that they could accommodate people with a wide range of concerns, it has become clear with our conversations with them that income and liability are their only concerns. Delay after delay was given to us as a need to "consult with the team" with no details about what might be the concerns or what we could do to assuage those concerns. I would highly recommend talking to a trained therapist or mental health professional before considering this facility as a legitimate way to get help. Based on our experience this feels like a place that will only take on clients that are high net worth and zero risk.

This facility is a joke. My husband went into treatment for alcohol addiction. He came out of the…read moretreatment with a fistful of medication's and began drinking the very next day. As a spouse, I received no support from the facility. They treated me like I was the one with the problem. They also allowed him to keep his electronics, which were a part of his problem. This facility help put the nail in the coffin of my 33 year old marriage. Do not waste your money.

$60K and a great deal of attention to facilitating payment. No awareness of 21st century…read moremedications or treatments. Scratched their heads at the idea of Ketamine, MDMA or any of the current mood disorder treating methodologies. Medications from the 20th century, phenobarbital, risperidone, Klonopin, ineffective therapeutic treatment modalities but encouraged my wife to stay despite lack of fit with their program. No weekend staff. I believe they were financially incentivized at $2K a day. 30 days later, she was in worse shape than when she arrived. When asked for alternative facilities or treatments, they literally said, they didn't have any...

No one better in the fields of addiction medicine and aesthetics. Dr. Benya and her team are…read moreethical, cutting edge innovative and professional and completely trustworthy.

Dr Benya is a truly gifted and caring physician. As a retiree who's raised a family, I've dealt…read morewith lots of doctors in my time. I can confidently say Dr. Benya is the very best of the very best. In the years I've been her patient, Dr. Benya has always provided top-notch medical care. Her level of knowledge and experience has proved invaluable for my well being. However, it's the rare quality of her true "healers heart" that sets her apart and makes her such a gift. I have, and would recommend her to all with the utmost confidence.

They kicked my son out of the program. They also refuse to speak to us after the fact…read more My son is a sweet and sensitive person and they made him feel like it was all his fault. Please do not send your kids here.

I am saddened by the poor treatment my family and I have received at Paradigm Treatment Malibu. The…read moreintake folks are very eager to admit your child. They will make you feel heard and supported. They will spend hours on the phone listening to your whole story and they will seem very compassionate. They will call you multiple times to try to get your business. But in my opinion- they don't actually care about anything or anyone except money. The second your child is admitted- suddenly there's no communication. Suddenly the only way to get ahold of any real person is to call admissions. They always answer the phone. But the nurses at the actual facilities where they keep the children- hardly answer the phone AT ALL and they did not give my child the medication she needed. My child was attacked by another child and then they called me the next day- and told me that my child is too mentally ill to be at their facility. Zero accountability. Totally unprofessional. Totally unethical. To me it feels fully motivated by CAPITOL. In my opinion this place is an absolute disgrace.

I am very pleased with Dr.Thomas. She is very attentive & I never feel rushed. She has helped me…read morewith several physical issues never getting impatient. I find her compassionate and a great person to talk to about any issue. Her nurse is the best. The front office girl Sheri gets back to you if you leave a message and tries hard to work you in the schedule if you need to see the doctor. I highly recommend this doctor's office.

Dr. Thomas was highly recommended to my son by his therapist to help control his anxiety and OCD…read more She prescribed Prozac on top of the Cymbalta that he was already taking. She didn't start my son on the starting dose of Prozac and he got very sick from it. There is a major drug interaction between Cymbalta and Prozac. Our primary doctor and pharmacist were shocked when they heard that she prescribed these two medication together and recommended against taking them together. Since Dr. Thomas came highly recommended, my son did as he was told. Today he saw a psychiatrist and she was shocked that he was on these two medications and immediately told him that there are life threatening side effects. He is stopping the Prozac immediately. If you care about your life, don't go to this doctor. She is a strange one on top of all of this. She seems very medicated herself.

First NONE of the photos on here are of Oceanside Malibu except for the last one; the dark dingy…read morelooking one. How this place is still in business is beyond me. This place is nothing more than a trap house staffed by individuals that look like they're still in their active meth addiction. Either that or they don't offer their staff dental health benefits because half of them are missing teeth, and look like they just arrived from the nearest homeless shelter. It's dingy, the common areas are carpeted, it's dark, and filthy. Their idea of a 'luxury' private room with king size bed was adjoining two queen size beds together. And they couldn't even do that properly as there was nothing keeping them attached. Therefore you can fall right down the middle. Pathetic. One staff member not only used expletives like a pirate but also managed to call me a Masshole (cause I'm from Massachusetts), only to then give me tips on how to tell good meth from bad meth! Having driven 6 hours to this dump I thought it best to spend the night since it was already dark outside. But first thing in the morning bright and early I was out of there. Though they didn't make it easy. They begged me to please stay even offering to walk my dogs (I brought with me) on my behalf and even take them to the dog park multiple times a day. There I was thinking to myself, 'I don't trust you with MY well-being much less my dogs well-being'! And so I left and hightailed it back to my home. I didn't think a place like this could exist in Malibu, but what this taught me is that even in Malibu one has to do their due diligence in researching a facility. I have since then heard from other individuals that this is a 'body broker' type of place. If you don't know what a 'body broker' is, Google it. Essentially it's when they pay (in one form or another) for someone to get high/use so they can bring them in and charge their health insurance. Alternatively it can also manifest as specifically seeking those in active addiction (regardless of their wanting to get sober or not) and paying/convincing them (one way or another) to come in; and as you may have already guessed: charge their health insurance. It is because of places like Oceanside Malibu that the recovery industry needs to be much more stringently regulated. A place like this dump should not be legally allowed to exist.

This place is a complete scam! Please look into places that will actually help you some of the…read morestaff can be very friendly but they are not certified or their newly recovered themselves And Bill your insurance for things that never happened and theses groups that were being ran by people who are not not license they will say whatever it takes to get you in to facility when it comes down to it it's all just a scam and Dave is full of does insurance scams... I got no help here I thought this place was a good choice after my friend had recommended this place but when it came down to it I knew it was the worst decision and should've trusted my got feeling gone to a better detox/treatment just do your homework before coming here or any treatment facility they will say tell you what you wanna here to get here!........ And to the dude Floyd please don't make me laugh yes this is the right place and Dave is a creep !! And I did get better and the help i needed so please don't try to Charm your self and make this place look good And your staff hits on women when they are most vulnerable

If I could give this place negative stars, I would. In my experience, The Pointe Malibu is not a…read morerecovery center--it is a predatory operation hiding behind a facade of luxury and false promises. If you are considering this place for yourself or, worse, a loved one, please, for their safety and well-being: do not send them here. A Luxury Illusion That Disappears on Arrival In my experience, the photos are pure marketing fiction. What's advertised as a serene, high-end recovery center felt more like a low-grade mental institution the moment I arrived. The disconnect between what they sell you and what you get is staggering--and intentional. Health Hazards and Mold Cover-Ups During my stay, there was a serious mold issue that, in my experience, made multiple clients ill. Instead of hiring professionals to remediate it, they literally painted over the mold, sealing in toxins and making it worse. That's not a mistake--that's, in my opinion, a conscious decision to put profit over human safety. Basic Safety Ignored In my room, there wasn't even a smoke detector. This is Malibu--a region devastated by wildfires--and they house vulnerable clients without basic fire safety. In my experience, that level of negligence is horrifying. Unqualified Staff and Power Trips In my experience, the majority of their "therapists" are not fully licensed but associates. The resident assistants were, in my opinion, unqualified and disturbingly eager to exert control over clients rather than provide actual care. This is not a therapeutic environment; it's a toxic one. Gaslighting as Policy Raise a concern, and, in my experience, you are immediately gaslit and dismissed. The ultimate red flag? When I asked to speak with the owners because management was incapable, I was told communication is only allowed "through counsel." What kind of "healing center" refuses to let owners speak to clients except via lawyers? In my opinion, that says everything. Food Unfit for Clients The food was so bad that, in my experience, most clients resorted to DoorDash just to eat. For a facility charging astronomical fees, this was beyond neglect--it was insulting. Predatory Admissions and Broken Promises In my experience, the admissions director Bridget will say absolutely anything to get your money. The moment you arrive and they have it, the promises evaporate, and you see the truth: this place values profit over people and preys on families in crisis. A Plea to Families If you are reading this while considering this facility for someone you love, please listen: In my experience, The Pointe Malibu does not heal--it harms. It does not support--it exploits. There are real recovery centers that value human life over their balance sheet. This is not one of them. Final Verdict: In my experience, The Pointe Malibu is a predatory fraud that endangers the very people it claims to help. For the sake of your own life or the life of someone you care about, run--not walk--away from this place.

I am writing this as the partner of someone who attended The Pointe Malibu, and I can honestly say…read morethat, in my experience, it was the worst decision we have ever made. When he left for treatment, I was hopeful. I believed their polished promises and glossy marketing. I thought I was sending the person I love to a place that would help him heal. What I got back was someone far sicker, both physically and emotionally, than when he left. In my experience, this facility is a danger to anyone who steps inside. My partner came home with ongoing health problems that he never had before. The severe mold issue inside the houses made him ill, along with several other clients, and instead of fixing the problem, they painted over it. That wasn't just negligence; it was, in my opinion, a reckless disregard for human safety. Months later, he is still suffering from the effects of that exposure, fighting to recover his health because of their shortcuts and indifference. What breaks me most is that this place didn't just damage his body; it damaged his spirit. He left more broken than he went in. In my experience, the environment at The Pointe Malibu is toxic, characterized by unqualified staff, gaslighting when clients speak up, and a culture that prioritizes control and profit over genuine care. When my partner asked to speak to the owners because management was failing to address critical concerns, he was told that all communication had to go "through counsel." That, to me, is the clearest sign of what this place really is, a business built on fear and legal shields, not a sanctuary for recovery. The neglect runs deep. Even the basics weren't met; his room didn't even have a smoke detector, in Malibu of all places, where wildfires are a real and constant threat. The food was so bad that most clients resorted to DoorDash to eat something tolerable. Everything about his experience screamed cost-cutting and exploitation at the expense of people in their most vulnerable state. In my experience, The Pointe Malibu did not heal my partner; it harmed him. It left lasting physical and emotional scars that we are still dealing with every day. If you are reading this and considering this facility for someone you love, please, I am begging you, don't make the same mistake we did. Find a center that values human life and real recovery. This place, in my opinion, is a predatory operation masquerading as care, and sending someone you love there could destroy more than you realize.

The workers who speak Spanish kept talking in Spanish with each other while I was with them and it…read morewas uncomfortable because I always thought they were talking about me!!! Some of the meetings they set up for me were so dumb and useless for me! Had nothing to do with why I was there. The food was catered to fit vegan, or vegetarians and some of us were either so we wouldn't eat the food! The staff would lay on the couch with blankets on them as if they were home and watch movies and, during this time they wouldn't address my issues I was having!! The men that worked there were abusive, creepy and unprofessional!! The only people I could trust was Marsha, Dr tregar, and edan! I left early because it became very uncomfortable! The managers would ignore issues I brought to their attention. They put staff first and always defended them because they were all friends! I would never recommend this place!!

Christina designed teas for pain, bedtime and stomach upset for me…read more She was cautious in asking if there were ingredients i shouldn't have, and reviewing my symptoms to achieve my goals. I requested 3 teas, Pain, Bedtime, and Digestive. Christina did this out of her healing nature and care. With the tea for pain I noticed reduced arthritic swelling in my hands. The digestive brew...o my, I can't express how much I love it. The taste of licorice is sooo good. I always want a second cup even though my tummy settles! Bedtime, very soothing and relaxing. In fact, when my ADD wants to take charge, I brew a cup and it helps me breathe, comfort myself and lower the energy. If you haven't tried her teas see what they are about. There is a Happiness tea, but thats for you to discover!​