If I could give this place negative stars, I would. In my experience, The Pointe Malibu is not a…read morerecovery center--it is a predatory operation hiding behind a facade of luxury and false promises. If you are considering this place for yourself or, worse, a loved one, please, for their safety and well-being: do not send them here. A Luxury Illusion That Disappears on Arrival In my experience, the photos are pure marketing fiction. What's advertised as a serene, high-end recovery center felt more like a low-grade mental institution the moment I arrived. The disconnect between what they sell you and what you get is staggering--and intentional. Health Hazards and Mold Cover-Ups During my stay, there was a serious mold issue that, in my experience, made multiple clients ill. Instead of hiring professionals to remediate it, they literally painted over the mold, sealing in toxins and making it worse. That's not a mistake--that's, in my opinion, a conscious decision to put profit over human safety. Basic Safety Ignored In my room, there wasn't even a smoke detector. This is Malibu--a region devastated by wildfires--and they house vulnerable clients without basic fire safety. In my experience, that level of negligence is horrifying. Unqualified Staff and Power Trips In my experience, the majority of their "therapists" are not fully licensed but associates. The resident assistants were, in my opinion, unqualified and disturbingly eager to exert control over clients rather than provide actual care. This is not a therapeutic environment; it's a toxic one. Gaslighting as Policy Raise a concern, and, in my experience, you are immediately gaslit and dismissed. The ultimate red flag? When I asked to speak with the owners because management was incapable, I was told communication is only allowed "through counsel." What kind of "healing center" refuses to let owners speak to clients except via lawyers? In my opinion, that says everything. Food Unfit for Clients The food was so bad that, in my experience, most clients resorted to DoorDash just to eat. For a facility charging astronomical fees, this was beyond neglect--it was insulting. Predatory Admissions and Broken Promises In my experience, the admissions director Bridget will say absolutely anything to get your money. The moment you arrive and they have it, the promises evaporate, and you see the truth: this place values profit over people and preys on families in crisis. A Plea to Families If you are reading this while considering this facility for someone you love, please listen: In my experience, The Pointe Malibu does not heal--it harms. It does not support--it exploits. There are real recovery centers that value human life over their balance sheet. This is not one of them. Final Verdict: In my experience, The Pointe Malibu is a predatory fraud that endangers the very people it claims to help. For the sake of your own life or the life of someone you care about, run--not walk--away from this place.

I am writing this as the partner of someone who attended The Pointe Malibu, and I can honestly say…read morethat, in my experience, it was the worst decision we have ever made. When he left for treatment, I was hopeful. I believed their polished promises and glossy marketing. I thought I was sending the person I love to a place that would help him heal. What I got back was someone far sicker, both physically and emotionally, than when he left. In my experience, this facility is a danger to anyone who steps inside. My partner came home with ongoing health problems that he never had before. The severe mold issue inside the houses made him ill, along with several other clients, and instead of fixing the problem, they painted over it. That wasn't just negligence; it was, in my opinion, a reckless disregard for human safety. Months later, he is still suffering from the effects of that exposure, fighting to recover his health because of their shortcuts and indifference. What breaks me most is that this place didn't just damage his body; it damaged his spirit. He left more broken than he went in. In my experience, the environment at The Pointe Malibu is toxic, characterized by unqualified staff, gaslighting when clients speak up, and a culture that prioritizes control and profit over genuine care. When my partner asked to speak to the owners because management was failing to address critical concerns, he was told that all communication had to go "through counsel." That, to me, is the clearest sign of what this place really is, a business built on fear and legal shields, not a sanctuary for recovery. The neglect runs deep. Even the basics weren't met; his room didn't even have a smoke detector, in Malibu of all places, where wildfires are a real and constant threat. The food was so bad that most clients resorted to DoorDash to eat something tolerable. Everything about his experience screamed cost-cutting and exploitation at the expense of people in their most vulnerable state. In my experience, The Pointe Malibu did not heal my partner; it harmed him. It left lasting physical and emotional scars that we are still dealing with every day. If you are reading this and considering this facility for someone you love, please, I am begging you, don't make the same mistake we did. Find a center that values human life and real recovery. This place, in my opinion, is a predatory operation masquerading as care, and sending someone you love there could destroy more than you realize.

I stayed at Avalon for over a month because I genuinely wanted to rebuild my life and believed I…read morewould leave with a much stronger foundation for my recovery and understanding of my own mental health. While the facility itself is beautiful and the accommodations are luxurious, luxury should not be confused with effective treatment. Reaching out for help was one of the hardest things I've ever done. Instead of leaving feeling empowered and equipped with the knowledge and practical tools I needed, I left frustrated and disappointed with the mental health care system. I don't feel I received the solid educational foundation or long-term coping strategies I was hoping for. They forced their views on to me. I felt trapped. I did not have a wonderful experience and if I ever have to do the rehab circuit again I will definitely be using places that are covered by my insurance. While there were staff members who genuinely cared and tried to help, my overall experience did not meet the expectations I had for such a highly regarded place. I sincerely hope Avalon continues to improve by listening to former clients and placing greater emphasis on respect, boundaries, practical life skills, individualized education, and preparing people for the realities they'll face after discharge. Beautiful surroundings alone cannot replace the knowledge, compassion, and lasting support that people in recovery truly need. I don't think most people understand how hard it is to ask for help. I only write this review so the next person can understand that Avalon is not for everyone. I brought most of my belongings with me only to have 98% of them taken from me upon arrival. Do your research before you spend tons of money on any program that doesn't improve your actual life and give you your own voice back. I'm still sober today but that's because of my connection with God. Hope you get connected to the right team. Thank You

Avalon Malibu helped me rehabilitate and get back on track as far as my mental health journey goes…read more Avalon has developed a system that works pretty well for their clients. Care can be personalized. Many of the groups are foundational to success. I had a two month stay. I was challenged by surf lessons and I persisted in the instruction. There is plenty of Therapy and meetings. The outings and beach walks were perhaps my favorite activities. Very few people actually want to be in a treatment center but as far as they go, Avalon does pretty well for itself. Housekeeping and cuisine are well attended.

If you don't want to read this dissertation of a review, I overall do recommend Seasons Beach…read moreCottage. I stayed there from May 30, 2024 to June 27, 2024. Admissions process, stay, food, therapy modalities, staff, and facilitators are all A+. I took a star off for the experience I had with the MD and discharge related issues. Admissions: Kathryn was awesome! House staff members: The house manager, site managers, client advocates, and chefs were all genuinely kind, helpful, and went out of their way to make me feel comfortable. I am a highly anxious person, even more so in new environments. I felt safe and reassured throughout my entire stay. Danielle is an absolute ray of sunshine and gave the best hugs and pep talks when I needed them the most. I could list all of the other staff members I loved, but it'd literally be everyone. Oh, what the heck. Noreen, Nancy, Bryan, Cary, Pepper, Avery, Ray, Veronica, Iyanna, Doris, Rashi- you guys rock! Primary therapy: While at Seasons, you see your therapist three times a week. I was matched with Dr. Q and feel like I got so lucky! She is positive, brilliant, and really helped me reframe my perspectives on things. I'm really happy I got the opportunity to work with her. Craniosacral therapy: Lisa is wonderful. She is so present and engaged throughout the whole session. After the first cranio session I had with her, I felt so relaxed, dizzy, and lightheaded that Lisa had to help me up to my room! Hypnotherapy: My first two sessions were with Barbara and I instantly liked her. Unfortunately, she got sick and my subsequent sessions were with a different hypnotherapist. The replacement practitioner was very nice, but I didn't feel like our sessions were helpful. The morning of my last day, I was scheduled with Barbara via Zoom. That was our first in depth hypnosis session and I'm not exaggerating when I say it was life changing. Barbara has an amazing gift. Brainspotting: I saw Teri who was great. The first session I got nothing, the second session was better than the first, but the third session incurred a breakthrough! It was difficult, but cathartic and eye opening. Spiritual therapy: I saw Audrey and Christine. They are both spiritual therapists, but their approach is VERY different. I really liked them both. Audrey helped me pull my head out of the sand and call things like they are. It was especially helpful with a past relationship and healing my inner child. Christine has this quiet and gentle presence while still being effective and engaging. She helped me reflect on things and I felt like I was able to be vulnerable with her. Somatic therapy: Lynda helped me rediscover the mind-body connection and I realized how in tune I am with my body if I listen to it. Lynda taught me to turn toward difficult emotions without judgement. I found these sessions to be enlightening and Lynda was such a pleasure to work with. Massage therapy: Arlene is the best! She gave me four of the best massages I've ever had. You can tell she takes pride in her work and works hard to ensure you feel relaxed. Acupuncture/Gua Sha: Rachel is excellent at what she does and she is such a kind person! Group therapy: Group therapy was often run by one of the psychologists and they were all great. My favorite group was art therapy! Ako ran the groups and he is insanely talented. He broke down the paintings step by step and would help you if he saw you struggling. Equine therapy: Very memorable and meaningful experience. Chloe is awesome! Case management: I liked my CM and our meetings were like more therapy. I was told I'd still have three months of case management with her post-discharge and encouraged me to call/text whenever I needed her. Psychiatry: Dr. Lozano was nice and helpful. MD: In short, he refused to give me meds my doctor back home prescribed my first week there, which made me feel like he about my intense and chronic pain. Eventually, he acquiesced, but it was quite frustrating. Discharge/post-discharge: CM set me up with an IOP before I left, but it closed the day after I started. She did not help me find another one. New program could not obtain records from Seasons, delaying me starting by a week. CM stopped replying to me two weeks ago and no one from Seasons has checked on me. It's hurtful.

Christina designed teas for pain, bedtime and stomach upset for me…read more She was cautious in asking if there were ingredients i shouldn't have, and reviewing my symptoms to achieve my goals. I requested 3 teas, Pain, Bedtime, and Digestive. Christina did this out of her healing nature and care. With the tea for pain I noticed reduced arthritic swelling in my hands. The digestive brew...o my, I can't express how much I love it. The taste of licorice is sooo good. I always want a second cup even though my tummy settles! Bedtime, very soothing and relaxing. In fact, when my ADD wants to take charge, I brew a cup and it helps me breathe, comfort myself and lower the energy. If you haven't tried her teas see what they are about. There is a Happiness tea, but thats for you to discover!​

Graceland Ranch Structured Sober Living has been more than a place to stay--it has been a place to…read moregrow. It has taught me tolerance, acceptance, letting go, and getting out of self. For years, my story seemed to end in disaster, but Graceland has given me the opportunity to rewrite the ending. Here, I am learning that recovery is about more than sobriety; it is about building a better life. I am grateful for the chance to change my ending from disaster to success.

This place changed my life and saved many of my friends lives, I was always taken care of when I…read morehad any needs while living there and always had someone on call, now I'm happy to give back and work with these beautiful people and I'm so grateful

He's really great and caring. I definitely would recommend him as he has a lot of empathy and…read moreknowledge. He knows what he is doing and is very responsive. There is a reason he has 5 stars!!!

Dr. Martinez has helped me in the area of opiate addiction for over one year. He is caring,…read moreinvolved, and takes the well-being of his patients very seriously. Through the years I have been to many doctors for this area of treatment, and could not recommend a better doctor than Dr. Martinez.

I can't begin to sing Alisha's praises enough! My hypnotherapy session with her has been so helpful…read morein every way! I sought her out for a few different things. Anxiety, sleep issues, and fear of sea sickness since I am going on a cruise. Some years back, she helped me with the sea sickness, and it completely got rid of it. It was unbelievable! She starts off with an extensive questionnaire for you to fill out to get a good gauge on the issues you are wanting to work on. And then during your scheduled appointment, she spends a lengthy amount of time discussing your issues, your goals, and all kinds of other interesting and helpful things. When she records your session it is sent to you via text so you can listen to it at your leisure. I've only had the session recording for two nights and I listened to the session both nights as I was getting ready for bed. I fell asleep so peacefully and both nights slept incredibly well which is very rare for me these days! I would recommend Alisha for any issues you're struggling with! She absolutely amazing!

I needed to change my appointment, but she still decided to charge me even though I had a real…read morereason to change. She may be a great therapist, but I did not appreciate her attitude. I really cannot rate her

I checked in at Sol in December of 2017. I had some issues and needed help, I will leave it at…read morethat. I remember when I first arrived. Of course I was nervous and a little bit scared to be "checking into treatment" for a month. But after being greeted by Danielle, and the RA's, and going on a tour and being shown around the place, (which is absolutely gorgeous! the photos don't even do it justice!!), I started to feel way more comfortable. Sol doesn't take insurance so I did have to pay cash when I was checking in, but after I left, they gave me a bill that I can submit to my insurance company, and I think my insurance is going to reimburse me for a lot of what I paid. Since I had no idea what to expect, they told me all about what my days would be like: my daily schedule, breakfast, lunch, dinner times, and all that kind of important stuff. While I was checking in and walking around, I met everybody- the Program Director, my therapist, the cook, the cleaning girls, even the gardener, and everybody was so polite and considerate. Since they had several rooms available, I was even given my own choice of which room I wanted! It was a hard choice, every room is beautiful. I settled on the "Sea Room." Every day was new, with a basically endless list of different things to do. One minute I was working with the yoga instructor, or the art therapist, the next I was going to a group meeting, or having a massage. You certainly don't get bored there! I loved having Netflix in my bedroom, that was a treat! I didn't get to spend much time laying around during the daytime, but it was nice to be able to relax and catch up on my shows at night. There were so many things going on, from sound bowls, to art therapy, yoga, Andre the trainer is awesome! He is a very experienced trainer but also like a life coach (I miss you, Andre!). We got to go on some field trips to the beach, and to a ranch for equine therapy (I LOVED this!! Talley and her horses are SO special), and on an incredible hike. They even took a couple of us off campus to go get our nails done, which was also a treat. The doctors overseeing my care were top notch, and made me feel comfortable and safe. Not to mention all the massages, and the acupuncture, and chiropractor Edward, and more vitamin drips than I can remember, whew! I regret that I was't able to use the Cryotherapy Chamber because of my heart condition- it looked so futuristic and everybody seemed to love going in that thing! THE FOOD WAS AMAZING! I was introduced to an entirely new style of eating, and I can proudly say that I stayed on the "plant-based" program the whole time I was there, although I think that if I had asked for it, they would have made me anything I wanted... All the therapists were wonderful, but especially thank you, Dr. Ericka and Dr. Justin, I'm sad I didn't get a chance to say goodbye- you guys really changed my life! And Odette, my therapist- you are such a beautiful soul, but with a heart of a lion. I have so many special memories from Sol, from bonding over football with the RA's who spent late nights with me, checking on me (at all hours, thanks guys!), to the workouts- my kids came to visit me while I was there and told me how much healthier I look, and I can honestly say that now, after having left Sol, I still feel (and look!) like a new person. I was given the chance to try so many cool things and even more importantly, was surrounded by so many cool, caring, and special people who made my days seem to go by almost too quickly. Thank you, everybody at Sol, for saving my life!

From the owner: Nestled on stunning Malibu cliffs overlooking the Pacific Ocean, Sol is a serene nature retreat…read morethat provides our residents a safe, private home away from home for experiencing the best practices from both modern, cutting-edge western medicine as well as holistic healing modalities. Here at Sol we create and weave an individually tailored program to treat the whole person. We are a State of California-licensed treatment center purposefully designed for a capacity of only 6 guests, all in private suites, to sustain an intimate setting and keep distractions to a minimum during this process of transformation. We provide the setting and tools to regain balance, reconnect with the inner self, and recoup the vital life force that is our birthright. We have put together an international world class team of experts from western and eastern medicine. Our team has over 100 years of combined experience treating drug and alcohol dependency. Some of the practices and treatments provided at Sol in