First let me start by saying I'm only giving it two stars because when you take the whole process…read moreinto account I could give five stars to my doctor Nicole Leo she is the best. But when you have to deal with the the office help, and have to go through the central office to begin with and then say I'll send a message first they are rude don't care they even have the nerve to hang up on you. So in overall that's why the two stars.

I DO NOT recommend this office, if something is wrong with you and you want to advocate for…read moreyourself. This is not the place. I wouldn't recommend seeing Dr. S. Bulcha. When we first met I believed she was a caring, patient and intelligent physician, however, after months in her care, I realized I was just another insurance payment and that my actual health & mysterious medical condition was just as confusing to me as it was to her. She provided no insight, just a bunch of referrals, that also led to a bunch of dead ends, it's time for me to find a real, qualified and understanding primary care physician that listens and treats their patients accordingly. Her assistant Emma I must say was very attentive and helpful. Since, I've been to Friendly Urgent Care in Northfield for urgent care needs and they are amazing! Same town, right around the corner! Save your time and skip this office if you truly feel there's something going on with your health. WebMD provided me with a more accurate diagnosis than Dr. Bulcha did in months to a year.

Dr never talks down to me and listens to what I have to say. Real people. From the young lady…read moretaking your blood to the nurse getting your vitals, all so pleasant. It's appreciated and you can tell people like to work for a successful business structure.

This office is absolutely IMPOSSIBLE to get ahold of. Their hours state they are open until 4:30pm…read moreeveryday but they don't answer the phone AT ALL! It doesn't matter if you call at 3:30, 4, or 4:30 they refuse to answer the phone! For a doctors office you would think one of their main priorities would be to answer the phone for patients, yet they never answer when you call. If I could give this place 0 or negative stars I would! 10/10 DO NOT RECOMMEND THIS OFFICE FOR ANYTHING

I started out with a good experience with Dr. Bauknight, but have ended my care here on a bad note…read more Dr. Bauknight was my third doctor I saw regarding wrist pain. She sent me for proper testing and gave me a diagnosis I felt comfortable was accurate. However, after a few months of going here I was left with improved pain, but told they could not do anything further for me for the remaining pain, which was fine. I have been looking into alternative approaches to resolve my remaining pain and reached out to the doctor to get a follow up MRI. The thing I am looking into is not covered by insurance, so I wanted to confirm the condition of my wrist before spending money. I received push back from the doctor regarding the second MRI and ultimately was ghosted.

Marla Rodriguez Ventura is an outstanding physical therapist. From day one, she took the time to…read morethoroughly explain each exercise and treatment. Her massages are incredibly effective, and her encouragement kept me motivated throughout my recovery. She's always punctual, kind, and radiates professionalism. I can't recommend her enough!

Highly recommend. The NP, Diane, was extremely knowledgable, thorough and compassionate. I felt I…read morewas in excellent hands. The young lady at the front desk and the in-take nurse were also top-notch. (BTW: I am a retired medical writer.) I left off one star for two reasons: 1) Both restrooms were out of toilet seat covers and neither the tp dispenser nor hand towel dispenser worked. a loose roll of tp, and a pile of loose paper towels were provided. Unsanitary. 2) They need to post a sign in the waiting room prohibiting phone conversations. During my hour-long wait, an inconsiderate woman made 3 separate personal calls. She was loud. Someone should have intervened for the sake of those of us waiting; some already in enough pain.

Unprofessional, negligent, and completely unreliable. I came here in Fall 2025 following a motor…read morevehicle accident to drop off my insurance info and schedule physical therapy for serious neck and shoulder injuries. They promised to follow up with me and never did. When I called back to check on the status of my care, the receptionist was incredibly rude, hostile, gaslit me, and hung up on me mid-sentence. Because of their administrative incompetence and complete lack of care, I was left without treatment. Avoid this location if you expect basic human respect or actual medical support.

Office was clean. Staff was so nice. Doctor was knowledgeable, caring, and efficient.read more