The sign on the door states they close at 12am, the receptionist confirmed over the phone they…read moreclose at 12am, but when I walked into an empty waiting room at 11:18pm with a child with high fever, I was told that the provider by the name of Goldsmith had ordered for all patients to be turned down as she wanted to be done at 11:30pm and we should go to an emergency room instead. This is unfair practice and management should know about this as I'm assuming this is the reason why they had to close down for a while before reopening this year. This is not the way to build a successful business.

Fast friendly and professional. Although ultimately we were off to the hospital we had a great…read moreexperience here.

Highly recommend. The NP, Diane, was extremely knowledgable, thorough and compassionate. I felt I…read morewas in excellent hands. The young lady at the front desk and the in-take nurse were also top-notch. (BTW: I am a retired medical writer.) I left off one star for two reasons: 1) Both restrooms were out of toilet seat covers and neither the tp dispenser nor hand towel dispenser worked. a loose roll of tp, and a pile of loose paper towels were provided. Unsanitary. 2) They need to post a sign in the waiting room prohibiting phone conversations. During my hour-long wait, an inconsiderate woman made 3 separate personal calls. She was loud. Someone should have intervened for the sake of those of us waiting; some already in enough pain.

Unprofessional, negligent, and completely unreliable. I came here in Fall 2025 following a motor…read morevehicle accident to drop off my insurance info and schedule physical therapy for serious neck and shoulder injuries. They promised to follow up with me and never did. When I called back to check on the status of my care, the receptionist was incredibly rude, hostile, gaslit me, and hung up on me mid-sentence. Because of their administrative incompetence and complete lack of care, I was left without treatment. Avoid this location if you expect basic human respect or actual medical support.

Horrible Customer service No one Knows how to Answer The Phone , They need better organizationread more

Attn: Vince Papaccio - Vice President & COO…read more Reliance is a group that owns many walk in clinics. This is my issue which I cannot get anyone to respond to: Almost 4 years ago went to a walk in near my house, about a month ago I get a bill claiming I owe them money which is the first notification I have ever received. In short the letter said - pay half now we are good to go, otherwise your account will be sent to collections. Why am I only hearing about this now and why did it take almost 4 years to notify me when I reside at the same address for 20+ years. Have called and left 3 messages to a voicemail that does not announce the persons name or company as well as sent 3 email requests the past 2 weeks. I would very much like to speak with someone - next call is to corporate asking for Mr. Papaccio.

WARNING DO NOT LET DT. Kralick touch you. He performed my back surgery and left me crippled . He…read moreREFUSED to see me post op when I was experiencing WORSE symptoms . I had an appointment WOULD NOT SEE ME. He is impossible to get ahold of . The office staff is a uncoordinated mess! After having a PA TELL ME NOT TO GO BACK TO WORK BCBOF COVID. They put the incorrect date on my disability paperwork. I wWAS NOT PAID FOR SEVEN MONTHS. My discharge visit lasted 10 minutes when I showed him my previously functioning foot was not unable to use. He said" I have no idea I am a surgeon!!" I asked if I should see neurologist and he said" good luck getting an appointment!!!" My PT had to write my work restrictions bc he had not seen me and said no restrictions when I could not even walk!!! I hope to commence litigation but need to find another doctor to say he messed up!!!! Please do not put yourself at risk!

My primary pysician (whom I adore) used to be a member of the Shore Physicians Group. So whenever I…read moreneeded an urgent care I would just go to the urgent care next to her office / connected to her practice. I came down with something a few days ago-don't know if its COVID, a sinus infection or whatever but I feel absolutely awful and am self quarantining. Yesterday I called Shore Urgent Care to see if they were COVID testing. The message said they were testing till 8pm. EXCELLENT. I go over there. I walk in and in a very raspy voice (thats how I sound with whatever this is) that I was there for a COVID test. There were only two people in the waiting room. The woman behind the desk asked if I registered on line. I replied that I hadn't. That I had called and there was no mention of registering on line. She said "yes there is." UH. No there was wasn't I replied (now keep in mind my voice is barely above a whisper.) I did adopt a nasty tone because she was so snotty about it. I was gonna tell her to call the number for the office and listen forherself. Before I had the chance this guy pops up from an alcove area behind the desk. He said something (I honestly dont recall what it was). I said again it doesn't tell you to register on line. The guy was getting hostile. Guess he thought I would be intimidated. NOT even a little Scrabby Do. BUT being the bigger person I went out to my car and did try to register on line. To no avail. So I called. The woman (not either of the women from the front desk) said they were through for the afternoon. I ended up at Galloway Urgent Care and while it was a ridiculously long wait the personnel could not have been nicer. Thank you Galloway Urgent Care. Your review is next.

I can't not even one star I had a gynecologist appointment on January 3 at 2:45. I waited a week…read morefor this appointment and I took a half a day at work to get to when I receptionist told me to sign in. Then I sat out. The guy medical assistant said that Dr. Bergen left I stated I appointment at 2:45 and he tells me I understand. I'm very sorry but the doctor has here. I'm very I'm boiling so he says let me check with the other doctor to see if she can squeeze you in so I said please he came back stated that she had no openings and there's nothing they can do I stated why didn't I get a phone call or a text stating that the doctor will not be of me leaving work early and here and he tells me he's sorry again sorry he's not gonna . This is unprofessional towards the patient and inconvenience. He asked me that I wanna make an appointment. I said no absolutely not. I'm going to Atlantic care they treat you so much better there. I will never go back to this doctor again unprofessional office.

It's sad that you can be on hold for an hour and above nothing less. I've been on hold so far for…read more1hr and 17 min and still counting. The doctors are amazing the wait time and phone wait time are extremely horrible. ​

I made an appointment for a drive up covid test, the paper work given to me said the results would…read morebe back in 2-4 days it has now been 11 days with no result, they noted that I was seen by a nurse practitioner in my chart but I spoke to no one but a pharmacy tech. If you try to contact them to find out what is happening it directs you to start a new minute clinic visit. This is ridiculous. The bin that you place your test in was overflowing. Other Cvs pharmacies say they could process 50 tests a day. Cvs should not allow more than 50 appointments a day if that is the case.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I have been here several times. I always make a reservation on line ahead of time. The staff is…read moreextremely friendly and helpful and the wait is never long.

Staff are okay. Wait here is unbelievable.read more