EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

Absolutely recommend K & F all the way!! Good people offering great service at a fair price!!read more

Service was excellent! Staff were excellent! My car looked brand new after detailing. The price…read morefor service was affordable and reasonable.

2nd review, four years later, this time a 97 Ford Ranger that I thought would need a new engine…read more Randy replaced the radiator, thermostat and water pump, did a thorough flush and had it ready the next day. Nothing like a mechanic you can trust. Thanks again, Randy.

New to area and just popped in to have some things checked out! Definitely friendly and helpful!…read more Honest too!!! That was surprising

Fair price, quick and quality service. Replaced a thermostat in my 2011 Ford Expedition, good…read moreexperience all around

They really helped me out when I was in a jam with my car. They were very knowledgeable and…read moretechnically proficient and went the extra mile to fix my car.

I was referred by my son Wesley to Jeff at Womble because he is an honest stand up business and…read moredoes quality work. I spoke with Jeff over the phone about my car problem and he provided expert guidance and took time to help me with all my questions. Very friendly and honest! I really appreciate Jeff taking time out of his busy schedule to assist me! Go see Womble for all your car needs! They are TOP NOTCH!

My college-aged daughter who was in NC for school brought her CRV in because the Check Engine Light…read moreand a couple other indicator lights were on. She called to tell me that Womble ran a diagnosis and recommended an oil change and replacement of three parts related to the solenoid. They said this is a common problem with CRVs. My research suggested that issues with these parts could lead to engine knocking, reduced acceleration, reduced fuel efficiency, rough idling, etc. She was experiencing none of that, and that was conveyed to Womble. My research also suggested that solenoid issues are rare in CRVs, and solenoids can often last the life of the vehicle. I called my mechanic in Pittsburgh, and he said if the oil was low or contaminated, it could trigger the indicator lights, and he would start there before throwing three new parts at the problem. We had Womble do the oil change, but they also charged us over $150 for a diagnosis fee. It's been almost three weeks now, and my daughter has since driven the car 14 hours round-trip with no engine issues, and the indicator lights have not returned. I called Womble to request a refund on the diagnosis fee, which I believed to be unnecessary and excessive since a simple oil change fixed the problem. The owner told me he had documented that my daughter said the engine was making noise, even though I have a documented text exchange with her from that day where she specifically said there was no noise and that, other than the warning lights, the car seemed normal. Then the mechanic who worked on the car told me they "inferred a solenoid noise" based on what they were seeing (How in the world can one infer a noise?? It's either there or it isn't). When I asked for a refund on the diagnosis fee, I was told that they pay tens of thousands of dollars on diagnostic equipment, so they can't work for free, and that slavery was outlawed in the '60s (an ignorant, ill-informed comment that I found highly offensive). The mechanic said I was not remembering our original conversation correctly, but he remembers our white CRV clearly (the car is actually silver). I had my daughter choose this business because they generally had positive reviews online, but I feel she and I were taken advantage of. It is my opinion, and the opinion of my personal mechanic, that they could have determined in just a few minutes that the oil needed to be changed and recommended that we start there rather than incurring additional diagnostic fees.

Quality work, got me in and in out in an hour. Great service, very nice people. Amazing value as…read morewell for all the work. Gave me an amazing deal for new tires as well. Would 100% recommend to others!

The owner was awesome and the work was excellent! Would highly recommend for tires if you are…read morelooking for good work at a great price!

Classic Imports has been servicing my German vehicle for the past 9 or 10 years. They are very…read moreknowledgeable and competent, and provide excellent service for my vehicle. The staff are capable, professional and courteous. If an issue is identified, they take the time to explain it to me and describe the steps necessary to address it. I would recommend Classic Imports to any owner of a German or other fine imported vehicle.

I was very pleased with the level of service and attention that was given to my car. I have no…read moreproblem recommending the company and each of the guys that took their time to explain and guide me as they checked my car out.

We had an immediate need for a front fender repair on a trip from Raleigh to the mountains. ​ …read more When we arrived at this place they took us in and fixed the problem​. They were very kind and considerate . We were very pleased . Their secretary was the best .

Larry surpassed my expectations with his courtesy and professionalism. Awesome job by his painter…read moreon my $90,000 Audi. Please consider his shop for your needs. You will not be disappointed. I am 1 happy and very satisfied customer. He really went above and beyond to get me a quick turnaround. Hats off to L & O BODY SHOP. *****