After 26 years as a patient, I was shocked by how this office handled my situation…read more Dr. Hoover has always been kind, but the front office and billing were aggressive, inconsistent, and extremely difficult to deal with. I was told a procedure would be covered and that it would be verified in advance. It was not, due to insurance frequency limits. I was later told I owed around $360, which was very disturbing because I would have paid it immediately if that had been accurate. After reviewing my insurance records in detail, I found the actual disputed amount was only $90 -- a major difference that was never clearly explained. In trying to resolve this, I was told a courtesy adjustment was applied, but it was applied to a different tooth than the one in question (#10 vs #11). There also appeared to be a resubmission of the same work under a different code, which contributed to the insurance denial and confusion over what was actually owed. When I attempted to clarify this, including speaking with the doctor's wife, the interaction became confrontational. When I pointed out that the courtesy had been applied to the wrong tooth and that the claim had already been paid under another entry, I was challenged in an aggressive tone and asked how I knew that. My response was simply that these are my insurance records and my teeth, and I had reviewed the documentation carefully. I was also given conflicting information about a required $50 deposit, which added to the confusion and lack of trust in how the billing was being handled. After raising these concerns, I was dismissed from the practice. After 26 years, I was treated like a problem instead of a patient.

Best dentist I've ever had. Super nice office and staff is PATIENT and helpful! I am not an easy…read moredental patient as I have a terrible gag reflex, along with TMJ and an overactive saliva gland that makes visits soooo "fun". Dr. Hoover, and staff, were so nice and understanding - taking it easy and asking if I was ok every step of the way. HIGHLY recommend for something NO ONE WANTS to do.....so it's the best experience of the worst experience, haha

Avoid like the plague. Billing department is incompetent and does not keep in touch with patients…read moreon invoicing or insurance billing. In my case, I have dual coverages, too. Rude assholes! Do yourself a favor and seek dental care elsewhere because their business office isn't worth the headache based on lack of communication, accurate billing and information that you WON'T receive!

If I could select zero I would. I went for a cleaning on Dec 2021 and I have insurance. i went to…read moremy appointment and no X-rays were done and the cleaning was not a regular cleaning I am use to getting twice a year. I was told I had a cavity and need to make an appt to get that fixed. No X-ray was taken and it was non shown to me so I said no. They never submitted my bill for the cleaning because I never got a EOB from my insurance. I called the insurance to ask. I went to the office asking why have they not submitted my bill. They said they would make sure it was done. It is Feb and still not done. I have communicated with them three times and after that I left it alone. In June 2022 I am getting a bill for 137 dollars. I have never paid for a cleaning as they are covered under my insurance. I left them another message stating you can write this off because it was your error in not billing on time. Don't ever go here for any services. I could never get a straight answer or a resolution.

The reviews were certainly encouraging as I was looking for new dentist. Called and was looking for…read morean appointment for tooth pain I was having. I didn't have my insurance card handy, which was evidently the end. I wasn't asked about anything other than my specific insurance details. After dead silence, i was told to call back "when I figure it out." This is not a reflection of the level of care I received; I received none. And while the reviews were good, they were many years old, and the introduction i received indicated they aren't really interested in new clients. I understand the need to furnish insurance info, etc. but it is also a huge turn-off to me when that is the primary concern.

This is one of the best dentist I have been to! The staff is incredibly friendly and they deeply…read morecare about their patients. They always have friendly smiles and ask about your day. They explain everything in great detail! They also have very reasonable pricing!

I came in as a new customer a year ago, they have been nothing but great! Always comfortable, kind,…read moreand make the scheduling process simple.

Very clean and easy to work with, great experience. This office got me in last minute as an…read moreemergency and did so well, I will now drive the 20 minutes from home to go here. They cleaned up and fixed what another dentist did wrong. Good care and they care about your comfort!

Thoughtful, informed, good communication with me. I felt informed before I left what expenses…read morewere involved.

Not pleased with my experience! I have been receiving bills over a year after the date of service…read more I have called the billing inquiry team every time I receive a bill because my insurance was never billed. Each call we go over my insurance info and each time they claim there is something new that was incorrect even though I had the correct info on my insurance card on the day of services. They say they are working on filing the claim correctly but my insurance company has not heard from them. I have reached out to the customer service team and would love resolution to this mess.

I'm very happy I found Dentistry for Health. This office was recommended by a friend and what a…read moregreat recommendation. My wife switched over and was very happy with the care received and I made the switch also. As soon as you walk in you can tell this is not a typical dentist office. Its very modern, upbeat and they offer truly holistic care and I'm very thankful for Dr Khan and her passion. I look forward to continuing my dental care here.

Fabulous service, updated technology. Dental hygienist is really thorough. Dr Robin Kahn is…read morebrilliant! Had a great first experience!

I am a new patient, first time visiting. Greeted by Brittany she was so nice and welcoming. When…read moretaken back by the hygienist, (forgot her name) all staff treated me with care and their kindness was impeccable. Was offered other treatments with no pressure like feeling to receive them. Pleased with finding this new dental care provider!

The people that work here are so nice. The front desk people are always kind, and know me by name…read morewhen I walk in which makes the experience more personable. The doctor is also very nice and caring. I had an experience with one hygienist that was very rough on my teeth but Jenny, the hygienist I see now is AMAZING. She is very gentle and sooo nice!

Healthy Smiles Family Dentistry is a fresh and sophisticated dental practice with an amazing staff…read moreand great location. Tucked away on 106th and Fort, Dr Wilkinson and crew offer the whole gamut of dental services (cleanings, checkups, fillings, crowns and bridges, root canals, etc). I'm also pretty sure that they offer sedation dentistry if you're anxiety gets the best of you. I, personally, had a wisdom tooth that had gotten to a point where it was constantly throbbing. So much so that I called and scheduled an emergency visit. Dr Wilkinson's team got me in (within 24 hours) and scheduled the extraction for shortly after that. The procedure was seamless and the pain was minimal. He has an amazing assistant named, Maria, who is a God send. She knew I was nervous and kept the small talk going until I calmed down. I highly recommend this office! Amazing crew, Amazing service!

On the Advertising of this company it says they Sedate PTs but, they are no longer taking PTs…read moreaccording to whos answering phones

Worst place for Orthodontist treatment. I would not recommend this place at all. Their scheduling…read moreis horrible. Im locked in this plan/contract otherwise trust me I would go somewhere else.