GREAT DOCTOR & NURSE!…read more I've been going to Dr. Bookus of Soundview Medical for many years now. He's a straight shooter and very good at keeping his patients in check. His nurse, Rosa is a doll and a pleasure to be around as well as Alex, who is new to the team but equally good. If you want an honest and very thorough clinician, Dr. Bookus is your guy! I know he will figure out what is wrong and give me solutions to solve them. He's not a "hand holder" by any means but I like that method so it works for me perfectly. He expects his patients to be accountable and I like that too! A great doctor and know your in great hands with him! On one specific occasion when my Mom was in for heart surgery, I ran out of RX's and needed a refill. He refused to call it in without seeing me. That was inconvenient because I was in the hospital with Mom all day and night and couldn't really make the time but he insisted. It was a good thing because my blood pressure was so bad, I could have had a heart attack or worst...a stroke. He got me on meds immediately and if he hadn't insisted on bring me in...he would have not caught it so I get why doctors do that. But... that policy can bit a patient in the backside too and on this other occasion where I moved,I think he made a bad call. Here's why... I recently moved from CT to FL and I was due for my annual which is the time I get all my scripts for refills. I thought I had done my annual but actually it was a sick visit...my bad. When I got to FL the pharmacy said no more refills so I asked if Dr. Bookus could please extend, once we realized I didn't do the annual like previously thought. He did allow for 1 month's worth while I reestablished with another doctor. One month wasn't enough time to get a 1st time visit with a new doctor down here. I had to wait 1 1/2 months for an appoint and called everywhere. I called back and explained it to the nurses but he wasn't willing to go beyond the 1 month extension. Long story short, I went without my meds for a time which to me is unacceptable under any circumstance...even if the error was mine initially. I was on daily meds that should not have been missed and was really surprised that was his solution for me and he wasn't willing to make an exception. I didn't agree with that solution so I gave 4 instead of 5 stars. It was my fault that I didn't remember but the move was very quick and stressful and these things can happen. I just wish he would have taken our years of history into consideration and know it wasn't intentional. I think he should have allowed for two months of RX's to give me the time to set up a new patient visit. It takes 3 months to get into see Dr. Bookus as a new patient so I'm not sure why he thought I could do it in less down here. That one incident aside, he is a fantastic doctor and I miss him and his staff a lot!

So hard to talk to anyone at this office. I feel more like a number and a bank then I do a patient.read more

I agree with the other 5 star reviewer. The first doctor who really figured out what was going on.read more

Michael is AMAZING. I had a busy weekend planned with family that wouldn't have been so great if I…read morecouldn't hear as my ears were very blocked! Michael was extremely busy but still saw me at very short notice when I told him of my situation. He explained the micro suction procedure to me, it took a matter of minutes and didn't hurt at all. I can't recommend Michael enough, he's brilliant, I will now enjoy my weekend now :)

I am completely shocked and disappointed with their unprofessionalism. I have had strong symptoms…read moreof COVID-19 and right now I'm on day 7 of shown symptoms. When it started I had extreme fatigue, which led to heavy post-nasal drip down the throat, no runny nose, no sneezing, just thick postnasal that would make me cough a bit. On day 2 I felt a fullness in neck and throat which evolved into a full and forceful dry cough along with a fever which I took ibuprofen for. Day 3 the cough just worsened and I started to feel shortness of breath, chest tightness, and pain and getting winded going up and downstairs. Day 4 I went to Soundview. I was wheezing, short of breath, coughing, and unable to take a deep breath. Dr diagnosed me as URI even though I had symptoms of lower respiratory difficulties. Dr told me because I didn't have a fever I would not get a test for COVID-19. And told me if I didn't directly contact someone who traveled recently I likely would not have the virus. Meanwhile, the news has reported "community spread" in our area. Yes, I suppose there are limited tests but the Dr was not honest about that fact and simply told me to take cough med, pain med, and inhaler and sent me on my way. No recommendation to avoid social gatherings etc. I did so anyway, I canceled all plans and tried to keep a distance from other parents at school drop-offs and pick-ups throughout the week. I have had other concerns about this practice before this, but this clearly has me looking for a completely different practice. I'm giving two stars because the Dr was very nice and personable. The night after the appointment was the worst night of all. I was sitting on the couch, coughing fit, after coughing fit, and just had the feeling like I could not get any air. That my windpipes in my lungs were completely constricted and not opening, I was seriously needing air. I had taken inhaler but yet was at this level of breathing trouble only a couple of hours later. I went up to the shower and turned on the steam with the hope of it relieving the issue and opening up the airways, which it did for a bit. When I was ready to go to sleep laying down in the bed I still was struggling for air. Any position made me cough like crazy. Any relief I got was sitting up and leaning forward or completely standing up straight. this is no way to fall asleep. I wrestled with the symptoms for a good TWO HOURS until finally, things subsided enough to drift off. But I was woken up many times overnight with the breathing struggle. I have had bronchitis before and this seemed to be on another level. The next day, more coughing fits and a nap interrupted with them yet again. Coughing fits caused intense headaches over the day. I went to sleep day 5 with the same symptoms. Day 6 coughing fits over and over, the same breathing issues. Day 7, symptoms are easing just a little bit but I'm still experiencing shortness of breath and coughing and not being able to breathe in deep. Still winded walking up and down flights and around the house. I still feel like someone should test me properly. I am convinced I have this virus in my body. And I have no clue if I definitely have this virus and if I should avoid going to work this weekend. The two mildest of the symptoms: My voice is different, the whole throat lining is irritated from all the coughing and slightly sore, but it's not a seriously sore throat and doesn't hurt to talk or eat or move. I also only have had a slight fever since the second day and mostly no fever- but the issue is definitely in the lungs - lower area of lungs.

Woman "O" is rude and insulting on the phone appointment line. Management needs to review…read moreemployees currently treating patients poorly. This woman actually criticizes and verbally attacks callers. Also, front desk is a hot mess as usual. Poker faced woman at check out window is the last rude experience patients have as they leave. Shish-boom. Management, please do something, anything. These employees are toying with patient well-being.

We were very lucky to find Dr. Sung. She treated my elderly father last year when he was at…read moreNorwalk Hospital, and he really responded to her (he doesn't to many medical professionals anymore). I asked for her when he was hospitalized this year, and thankfully someone told me she was now in private practice. She has been a godsend. She is helping my dad have a peaceful death, and teaching us how to accept it and help him transition. She prescribed medication that eased his suffering, and coordinated his hospice team. One of the most thoughtful and compassionate doctors I have ever met, and I am thankful we have her to help us through this period.

From the owner: Dr. Sung attributes much of her knowledge on doctoring from her early career as a community…read morephysician in Boston with Massachusetts General Hospital.  There, she was inspired by the devotion and compassion of her colleagues and the richness and diversity of her patients.  She moved back to Connecticut to begin a family and worked as a Hospitalist in 2002.  Greatly interested in the humanism of medicine, Dr. Sung became board certified in Hospice and Palliative Medicine in 2012 and became the Clin

Dr Charles Miner has been my primary care physician for a number of years. I thoroughly recommend…read morehim and the staff here. Excellent patient relationship from the time you arrive. Charlie is very professional, thoughtful and has an excellent network of specialists to refer you to all in the Stamford hospital system.

Other than the doctor - bit later on that, the service is extremely bad. When I need something…read moreurgent, they say the doctor will call back. No call backs ever. Negligence in many fonts. They changed their answering service to an outsourced firm in probably another state which is way more horrible and have no clue of the facility, doctors and operation. But the worst came when the doctor moved away to another location, and they arranged me with another provider 3 months from my requested appointment date. Two days prior, got a phone call that the new provider won't be taking new patients. Fine, left 40 Cross st, and went to the original provider who now works in another location miles away. Even worse experience because of timing/medical record-keeping issues. Now I need my medical records as I want to switch doctors. They have what's on file but the knowledge about my issues with the doctor is completely lost. If you can, avoid this place at all costs. Overall I'd give my primary doctor a four star (after seeing him for several years) - he's fine except when there's more than one problem I see him for, he's overwhelmed or annoyed. I'm ok to visit him twice for two different problems - the issue is timing, appointments etc. suck. I'd rather pay him twice in the same visit. Unfortunately, my primary doctor is not accessible to me anymore.

My wife and I have been patients of Dr. Den for years. We actually live farther north now, but…read morestill head to Norwalk to see him for whatever needs looking over. He's fair, funny and I believe genuinely concerned about our well-being. What more do you need..? Comments about mean staff or that they have too many patients, etc. are sour grapes as far as I'm concerned. It's a medical facility folks - pop in and pop out. If you're records are that big of a concern - swing by and pick them up...or ask someone to do it for you...You should be judging your care by how you feel - not if you feel like someone is being mean to you...also, it's a two way street - you get what you give and no I don't work for them...just calling it like I see it.