Dr. Brunetti is absolutely fantastic. He explains everything in no uncertain terms. He is very…read morethorough, precise, and professional. I've been to a lot of dental/medical offices in my decades on this Earth. His staff from reception to assistants in the back are helpful and welcoming. A+ all around.

I was nervous that day. Getting a wisdom tooth pulled is a no fun. Dr. Brunetti was great. Very…read morekind. Took out my icky upper molar in a flash. It was over before I could blink an eye. His staff was really helpful too. I forgot my insurance card and they were able to look it up.

Since the end of the pandemic, I have been going to Northbrook Dental Care for hygiene…read moreappointments. My daughter and husband have been going there for many years before I did. Dr. Jay Rodgers is the owner, and he has a team of nice and skillful hygienists and technicians. I have been happy with my hygienist Hallie, who's very kind, skillful, and accommodating. She has excellent memories of what I like and don't like, making each appointment pleasant and successful. I have been waiting for some dental work to be done by Dr. Rodgers before I write a review. Now is the time! I used to think that Dr. Rodgers was a person of no-nonsense. Every time he would quickly check my teeth, recommended what needs to be done, and then hurried into another patient's room. However, I found out from the recent experience that he is actually very kind and compassionate, and is also very respectful of my choices. The dental work was pretty "complicated", which involved removal of an old crown that was done by another dental practice years ago, but it was not done right back then, and he detected decay developed inside. He would then install two new crowns, one to the adjacent tooth that was prepared by another practice a long time ago. There was an old filling to be replaced as well. I called Dr. Rodgers' office with questions, one of his receptionists, Dianka, is always very nice and helpful, she had Dr. Rodgers call me back after his appointments. He called me back and spent 15 minutes patiently answering all my questions and explaining everything that needed to be done. I was impressed. The dental work involved 3 appointments, with the second appointment being the main one and was the longest, like 2 to 3 hours long, with breaks. Dr. Rodger's assistant, Erika, was very kind and professional too. Dr, Rodger was(is) very skillful, professional, and kind, and actually checked on me several times to make sure that I was doing fine and comfortable. His chair-side manners were just excellent. Although dental work is no fun to be sure, I didn't feel any pain or discomfort. I could even eat an hour later! The most important thing is, the crowns look so good and natural that even my husband and daughter could not tell which ones were crowns. They both guessed the canine. No, that was wrong. I am so happy with the results! I will not hesitate to see Dr. Rodgers and his team for future dental work. Next time, I will not be losing any sleep before the appointments, as I know that I am in good hands!

I have been going to Northbrook Dental Care for hygiene appointments for many years now…read more Fortunately, that's the only service that I needed there. The place is clean and comfortable. I always felt at ease at this practice. Dr. Rodgers is the only dentist there and he is the owner. He has a great team of hygienists, who are all very friendly and professional. My hygienist is always very prompt, thorough, and makes sure that I leave the clinic with a shiny smile. Whenever Dr. Rodgers checked on my teeth, he has been very professional and informative. I felt fortunate every time he (and my previous dentists) marveled at me still having all 32 teeth without any cavities. About a year ago, I accidentally bit very hard on a bone and one of my lower front teeth became loose, which I could wiggle it with my fingers. I thought the tooth would come off and I went to see Dr. Rodgers on an emergency basis. Surprisingly, he told me not to worry about it after checking on the tooth. He is right - a year later, my tooth still sits tightly in its socket and is now back to normal. I like the overall experience at Northbrook Dental Care, and highly recommend it.

So this was my first pandemic appointment and I was dreading it because I haven't been my…read morehealthiest self (in terms of eating right, etc. It's all been about avoiding covid). I don't even know why I was worried. My dental hygienist (whose name I wish I remembered!) was awesome and friendly. We talked about Animal Crossing (my pandemic coping mechanism). Dr. M saw me and was as bright and cheery as ever. I was even treated to a pretty funny dad joke: "your teeth are good, we don't need to quarantine them. Some people's teeth are so bad, they gotta leave them here for us to quarantine." - he even said it with a completely straight face. It was reassuring, and definitely gave me a 'you are doing OK, we are all in this together' vibe. Everything was stated factually with zero judgment. Turns out I have a cavity, but it was stated as 'check out this cool photo! So here's your filing, and here's some cavity around it, so it'd be a good idea to take care of it.' The picture was, indeed, cool. I left my appointment happy I had gone, and excited to get my cavity fixed. That should be their slogan -' we don't suck so much you're excited to come see us!' Also, they have the office decorated for Halloween, even though the waiting room is closed. It was cool and appreciated.

Treatment was wonderful but was totally taking back when I received a 900 bill after my insurance…read more I was told they actually don't take insurance because they are out of network but when I called they said they do take insurance. Conflicting stories. They did give me an estimate but its an estimate on what my out of network insurance will cover, but its like 200 dollars. Thats not really accepting insurance. Then today during my work meetings, the receptionist called numerous times to collect payment and refuse to have my husband seen who was in their lobby if I didn't get off my meetings and pay immediately. They need to be upfront and considerate. I felt like I was taking advantage of and it looks like other clients feel the same way on yelp.

All the staff is very kind and patient. The wait time is not long at all. I would totally recommendread more

Orthodontic Experts in Mundelein has well exceeded my expectations. They are kind, thorough,…read moreaccommodating, and prompt. My daughter goes there and I am now starting treatment myself as an adult and they have been wonderful.

Who can really say they had great experience having dental work done? After visiting North Suburban…read moreOral Surgery, I can say I have. I visited for an extraction and Dr. Figueroa and his team were so attentive and patient. They took the time to explain exactly what would happen, the risks, and answer all of my questions. I felt well cared for and comfortable. I expressed my dental anxiety to Dr. Figueroa and he was compassionate and offered assistance by way of laughing gas for my extraction. The extraction couldn't have gone better. Dr. Figueroa talked his was through the procedure, which was helpful. They have a cozy little recovery room for post-op and then you're on your way. Can't speak highly enough about this team and my experience.

They charged me upfront at the time of my appointment instead of billing my insurance first. The…read morefront desk employee was eating a snack while speaking with me, and her mouth was so full that it was difficult to understand what she was saying, which felt very unprofessional from the start. I was told they couldn't bill my insurance because they were out of network and that the visit wouldn't be covered. Based on what happened afterward, that information appears to have been incorrect. They did bill my insurance, and when I later received my Explanation of Benefits (EOB), my actual patient responsibility was significantly lower than what I had been charged on the day of the appointment. I found this experience extremely frustrating and concerning. Being given inaccurate information about insurance coverage and being charged more upfront than what I ultimately owed left me feeling misled. I plan to pursue this matter further with the Better Business Bureau and the Attorney General's office because I believe these billing practices should be reviewed. Based on my personal experience, I would strongly encourage others to do their research and proceed with caution before seeking care here. I expected much better communication, transparency, and professionalism.

I used to dread going to the dentist, especially after encountering a few scammers along the way. I…read morewas so happy to find Dr. Demars. She is amazing with anxious patients like me. She takes the time to explain everything and ensures you're comfortable and informed throughout the process. Most importantly, she only recommends what's necessary--none of the over-diagnosis or upselling that I've experienced elsewhere. I was a patient of Dr. Demars for over ten years before moving out of state. Unfortunately, I'm now back to the drawing board, sifting through scam dentists to find another gem like Dr. Demars.

Dr Demars told me a service was free when I first met her last Dec. After our visit she sent me a…read morebill for $40 a month later. I asked her after the appointment are you sure it's free?.. and she said yes no worries. Now I've received a second bill for the same amount plus interest, are you kidding. When you tell someone twice, it's free, don't change your mind on it a month later. At that point maybe you should have kept your mouth shut, and not say free when you don't mean it!!

If i could give ten stars i would . I was referred by a coworker and for years i neglected my…read moreteeth. After finding Dr Nueman I got all my teeth work done i possibly could. He has provided at times no charge work at his own discretion i didnt even ask for. I was given the chance yesterday to work with Dr Mackey and was that a hands no brainer as well. Kind , professional , Perfect care was given . at the front desk, krissy and Jenna have big hearts when it comes to paying the bill time. Understanding the cost can be daunting for some they still make it an easy process. I'm sure they do a lot of the behind-the-scenes stuff that makes billing go smooth.

We are extremely disappointed with the billing practices at Neumann and Mackey's dental office,…read morewhich quite frankly can be summarized best as price-gouging and profit-driven. My 82-year-old mother was charged significantly above what is Usual, Customary, and Reasonable (UCR) for two simple fillings, coded D2330 and D2332. She was charged $263 for a 1-surface filling of one tooth (D2330) and $385 for a 3-surface filling of another tooth (D2332), totaling $648 for about 30 minutes of work. When I spoke to the front desk clerk regarding these excessive charges, she tried to tell me they charge less than UCR. Not true! They purposefully do not contract with ANY dental insurance plans, so a patient is left to pay whatever absurd excess they want to charge above the UCR set by dental insurance plans. While the clinical work was fine, the price gouging is undeniable. I have had a few dental fillings myself, and fees paid by insurance plus my copay was never remotely close to what this office charges! When I mentioned that my initial search for reasonable market costs for D2330 and D2332 in zip code 60031 was using AI, the clerk literally laughed into the phone, despite that AI provided legit references for its data. She pointed me instead to fairconsumerhealth dot org for pricing. For zip code 60031, "average allowed amount" at the 80th %ile even for D2330 is $176 and for D2332 is $253, a fraction of what this office charges! For an even more stark comparison, consider that as of 2025, the Illinois Department of Healthcare and Family Services allowed $52.18 and $92.19, respectively, for these same services. I highly recommend looking elsewhere for a practice that values fair pricing. Neumann and Mackey focus on running a profit-driven business, not a patient-centered dental practice. Good chairside manner does not justify price gouging, especially little old ladies on fixed incomes.

Love this practice. Me and my whole family go here, I'm typically afraid of the dentist but when I…read morewent here that changed. The other place I went told me incorrect diagnosis, so I'm so glad I came here and dr Parker told me the exact steps I needed to take. Definitely recommend him and his team!

Both Dr Parker's (father and son) are very nice and were committed to resolving any issues I had…read morewith my crown not working out etc. I didn't even have to pay out of pocket. Very much appreciate their services. I just got back today though from a routine cleaning and it was the worst, roughest, most painful cleaning I have ever had. I even choked on my own blood half way through. I don't think I can show my face in this office again or bring my family in after such an embarrassing and painful experience. Also, for parents looking for services for their young children this office did not work out for us. They didn't proactively communicate that they don't fix cavities or anything else beyond routine checks. It's not their specialty and I wish they would have gave us a head up on this. It would have saved us a lot of grief.