This review will never do justice to the Dave Richards Home Improvement Co. We were quite hesitant to even start such a large construction project in our home. We had never had this level of work done within our home. Ashley (Project Manager) and Dave were the 2nd company to submit a bid on our basement remodel (thanks to Angi's List). They came in with very impressive ideas and were extremely transparent with cost figures from the get-go. Meeting Ashely and Dave felt like meeting long lost members of our family. We had a rare comfort level with them right away. The demo of the basement started right on schedule. The team that worked on our basement were comprised of diligent, respectful professionals that kept us updated at all times. Mikey, Tom, Flavio and Pedro (and wife) did exceptional work. We have received many compliments on the quality of their work. From demo, drywall stage, painting, all of the electrical work that Mikey orchestrated like a conductor of a symphony, to the final touches once carpeting and granite were installed - we could not be more impressed with their hard work. We do want to add - that Mikey can do ANTYTHING!!! His talent knows no end. The crew discovered an issue that required immediate resolution after the demo stage and Dave and Ashely worked quickly to determine the depth of the issue and remedy promptly and fully disclosed all costs of the additional work. Not only did they make the big parts of the remodel progress in a smooth manner, but they also think of all the little details that may not pop into your mind during a remodel. Ashley was on top of every minute detail. She noticed the little things that should be addressed for the room to be cohesive. Ashely is a wonderful communicator - always providing updates on next steps, when to expect the next work crew, assisted us with purchasing appliances for the bar area, etc. She thinks of everything. She is an exceptional project manager. She is very supportive and encouraging to her team - everyone that worked in our home was polite, thoughtful and determined to include us and our wishes on each step of the remodel. The job was finished promptly when promised. The most impressive quality of this wonderful team is that nothing was ever "completed" without being done meticulously and looking perfect. There are never any short cuts - it was top notch professionalism the entire project. We would never consider seeking construction work with any other company. We have some plans for a next project - and we will be reaching out to Dave and Ashley and their amazing team - no doubt!!!! read more

Of the various contractors that I have used for projects around our home, Dave Richards Home Improvement is the supplier we are most comfortable endorsing to our friends and family. We had gotten multiple quotations to have our basement finished, and their quotation was competitive versus the field. However, what I think makes this team stand out versus others: 1) Speed: The team works quickly to get the job done with minimal days on site, basically working as long as it was convenient for us. We have a young daughter, so having the crews end work so she could sleep was huge for us and they were always respectful of our home and time. While we ran into a few snags with materials, Bruce communicated with us throughout the process and ensured we got what we needed. 2) Flexibility: When we asked to make some adjustments throughout the build process as we saw the framing or other items go in, they were able to accommodate them and actually worked with us to ensure we were happy with the result. Flabio, the framer, came out a follow up time to change some of the soffits for us, not because he had done anything wrong the first time, but because we preferred the look of framing out our soffits slightly differently after looking at them for some time. While I am sure they do not want everyone constantly changing the scope of the job, I truly felt they wanted us to be happy with the basement and did not force us to continue with an initial plan just because it was what was written at the very beginning. While other suppliers may have had more elaborate drawn up plans, the flexibility Dave Richards afforded was actually more valuable to me as the ability to make adjustments when we saw how things actually looked in our basement was helpful. No plan on paper can substitute this and Dave Richards did not throw change orders at us even if we asked for some small adjustments. 3) Transparency: They did not nickel and dime us after their quotation was done. We also had the ability to provide our own fixtures if we wanted. Alternately, they passed through their discounts on fixtures (e.g., toilets, vanity, shower) from Lowes directly to us. I would guess other companies would charge retail prices and keep that margin for themselves. Any incremental costs we paid above the first quotation were from an explicit request we made (i.e., asked to replace some standard doors with glass doors) and we were provided with a quotation prior to any invoices. 4) Clean: Their team always brings drop cloths to protect the rest of our home when working and maintains good communication with us throughout the day. They also cleaned out materials and even when leaving the worksite day to day, vacuumed and organized tools and materials for the following day. Mike, one of their team leads, even saw a small paint drop on our main floor (where they were not working) and offered to help us get it off. 5) Integrity: Based on the points above, we just feel that Dave Richards Home Improvement is the type of company and team with whom we want to do business. Hardworking, capable, and respectful teams that just want you to be happy with your project and done at a fair price. As a fairly sizeable project for us in terms of scope and spend, we were happy to do it with a company that worked with us to ensure we realized our vision for our basement and was not looking to get every dollar out of us that they could. Bottom line, Dave Richards and his teams are just good people and the type we love having in our home. We will definitely be calling Bruce at Dave Richards Home Improvement anytime we have a home project and would recommend them to others for any of your home improvement needs. A special Thank You to Bruce, Mike, and Flabio for their hard work and professionalism throughout the project. read more

Temitayo A. (Westerville Ohio) (Basement) I jumped on google as usual, so many contractors popped up, did not know who to call among them, I decided to give Dave Richards a trial, lo and behold, I got it right this time. I have searched for a year looking for who will finish my basement, some contractors have shown up, but I was not convinced to proceed until I met Dave Richards Home Improvement. Dave and his daughter came to my house two days after my call. He is a nice and successful man with wealth of experience. Within an hour, Dave gave me an idea of how he will transform my basement, including a crawl area that none of the previous contractors have attempted to finish. I thought it was a joke, but work started in my basement within 3 weeks of my first call, and the job finished within 33 days! The service was quick, the staff were friendly, the materials were solid, and the job was neat. The staff did the framing, drywalls, plumbing, lighting, painting, and flooring, including my staircase excellently! Talking about his staff, Flavio and his wife set the pace, very nice couple, the wife is unbelievably strong, the framing they constructed was a sight to behold, I almost said they should leave it at that stage so I can look at it daily! Then came the drywall guy, Pedro and his wife, yet another diligent couple, did an excellent job. My best friend was Mikey, he is jack of all trade, expert in all. There is nothing he cannot do, he is a plumber, electrician, carpenter, etc! The bathroom he built was 100% perfect, the lighting was extremely beautiful. Mikey is fast, funny, strong, and multi-skilled, has a good supporter - David, quiet and strong. Mikey is always happy. You Rock Lunar's Grandpa. The funniest thing is that I only saw Dave the first day and that was it! I get it, that is what happens when you have dependable staff and a competent manager. Ashley (the manager) coordinated everything. She is pleasant, polite, responsive to needs, kind, and an experienced manager. The workers lacked no supplies, everything was on time, her communication was great, and she was helpful from beginning to the end. THANK YOU, ASHLEY. Your company is the best in town. read more

Unprofessional. They had to call and reschedule because the owner was on vacation AFTER we had agreed to a time to meet for a quote. When the rescheduled date arrived, they did not show up, attempt to call, or inform me that they would not make it. TWO days later they called and attempted to reschedule AGAIN and when I informed them of the unprofessionalism and I will not be rescheduling a second time, the lady on the phone decided to argue with me instead of make the situation better. I can't speak for their work but I don't want a company like this in my house if they can't even have the decency to admit wrong doing and show up for scheduled dates. Find someone else. You won't regret it. read more

Their team was very professional and I had my upstairs bathroom and my kitchen back to normal on 3 days. I can't believe how fast and how accurate they were to get everything fixed and everything done at extremely reasonable price more so than any of the other contractors that I had contacted to give me a quote on getting everything fixed. I am absolutely thrilled with what they did and how fast they could get it done it was absolutely amazing. I had my whole entire kitchen and upstairs bathroom completely redone and 3 days. I had a lot of problems which they had to overcome they had to replace the whole subfloor my second floor bedroom that replaced the whole kitchen ceiling and then I asked him to put in lights into the kitchen which were more than what was there before and they did an absolutely fantastic job I can't believe how wonderful looks and so happy with what they did. read more