There are 3 things I care about for primary care physicians: 1. Ability to listen 2. Availability 3. Smart (duh) Dr. Shu's got 'em. Not only is he super nice and humble, he actually takes the time to sit down and have a discussion with you. Wicked smart too. I'd say the best thing is that you can actually get an appointment with him in a reasonable amount of time - I waited 2ish weeks for a new patient and 2 days for a regular appointment. What what?! That's super duper rare, and he's actually really good too. YOU HEAR THAT SF DOCTORS?! GET YO SHIZ TOGETHER! read more

I've got to give five stars to Dr. Shu. After years of not going to the doctor I had visited one of the local doctors who has an office a couple of blocks away from Dr. Shu. I would have to say that the experience was quite bad and therefore I turned to yelp to find my answer. That answer was Dr. Shu. He is a great doctor who cares about his patients. He always asks if I have any other questions or concerns. This was something new to me as my previous doctor never asked. It always felt as if he was rushing to get out of the office. This is the complete opposite with Dr. Shu. On my last visit we spent half an hour just catching up as well as talking about my physical and what I needed to do to stay healthy. I would highly recommend anyone to Dr. Shu if you're looking for a great doctor with a great bedside manner and someone we can talk to easily and not be afraid to ask questions. read more

Dr Shu, how do I love thee, let me count the ways... I'm not usually a huge fan of letting strangers look at my hoo-haw, but I totally love that Dr Shu is now my all-in-one doctor! He did my pap, my physical and listened with great care and compassion to my semi paranoid rant and chuckled when I admitted to being a recovering hypochondriac. He was incredibly professional, gave me samples and seemed to genuinely care about my wellbeing. Sad that I should be so surprised at this characteristic in a doctor, but I am-but am also very happy to have found him! You honestly can't go wrong with Dr Shu, and the staff is pretty nice (not to mention free parking in the back!). I highly recommend him! read more

I've always struggled with finding good local GPs. Some come highly recommended but are impossible to book an appointment with and give you short shrift when you finally see them. It is not difficult to get an appointment with Dr. Shu and he is really exceptionally competent. I am worried that he will be "discovered" and then be overbooked but thankfully that is not the case yet but I've no doubt he will become more popular with time so get in while you can! Dr. Shu has a great manner and makes time to understand your concerns. He has been my doctor for about 3 years and has given me good advice about how to improve my health and arranged a short notice colonoscopy with another doctor which was a wise precaution. All clear, thank goodness! I wish I had discovered him sooner and of course, he has my top recommendation. read more

This review is more-so for the receptionist picking up the phone call. I called to schedule an appointment with doctor Shu. The receptionist sounded impatient and did not want to be there. Her voice and attitude reflected the feeling that I was wasting her time. read more

I've been going to Dr. Shu since I was a kid! He's great, and doesn't rush you out of the room as fast as he can! He's more laid back than most doctors, and very professional, which makes it easy to go see him if doctors visits make you nervous. He will tell you what you need done and not beat you around the bush! I highly recommend Dr. Shu. read more

Awesome, awesome primary care physician. His medical staff was extremely warming and helped relieve any pre-jitters I had for my visit (full panel blood test and full physical exam). Everyone approached and spoke to me as if we were long lost friends. Dr.Shu is incredibly patient. He takes the time to explain each and every little thing. He even took the time to tell me about some of his travels (as I expressed my interests in travel particularly about my upcoming trips). Needless to say, he has had some epicly awesome adventures out of the country. I've never had such a painless blood draw before. I had no idea when he put in the needle, when he was filling the tubes with my blood, nor when he took the needle out. Amazingly steady hands! So why 4 stars? It was the experience I had with his front desk staff. I understand a great physician like Dr.Shu is busy but they were very standoff-ish and unapproachable with me. I was a tad early for my appointment and asked for the forms I needed to fill as a new patient and the lady replied with "well you're early but I guess I could give you the paperwork". read more

Dr. Shu's cool. I went to him based on yelp referrals and haven't been disappointed. Today takes the cake though. Put 40 minutes in the parking meter, went in, waited for 5, got into the examination room, and, long story short, he diagnosed, lanced and drained my big freakin' abscess and answered all my questions, and I was out of there with 5 minutes left on the meter. Minor surgery with a smile in a half hour. That's service! read more

After moving to the South Bay for a decade, I was at a loss for who to go to for my primary care once I moved back to the SF area. Thankfully, one of my close friends referred me to Dr. Shu based on her own experiences under his care. The staff were extremely helpful and more than welcoming when I called and asked if they were accepting new patients. They did not hesitate to assist me when I told them that my previous doctor in San Jose had retired and I was unsure how to obtain my medical records (when I began searching for a new physician in this area, I was met with resistance and even refused service from certain practices because I didn't have my medical records readily available). I think Dr. Shu (or "Doctor Dave," as he graciously allows me to call him) provides an excellent level of care that addresses all of my needs without being too invasive. In the past, I've had physicians misdiagnose my ailments and prescribe unnecessary treatments based on the experiences of their previous patients or their own "hunch." News flash to them, I'm not one of their previous patients, and if they had listened to my symptoms and how I was feeling they may have actually diagnosed me correctly. This kind of disservice has not happened once in the few years I've been seeing Dr. Shu. He really listens to what I tell him is going on with my body (and what he sees/hears for himself) and only prescribes the proper treatment. If he ever suggests that I take certain steps or make certain changes in my lifestyle to prevent further illness/injury, I do not hesitate to heed his advice. All I've ever known from Doctor Dave and his staff is empathy and a real sense of caring for my well-being. There is a unique balance of professionalism and friendliness with himself and his practice that I have not experienced anywhere else, and I sleep soundly knowing that he is looking out for me. read more

I started seeing Dr Shu in the middle of 2007 when he was practicing at St Mary's Medical Center and have followed him to his current location on Ocean Ave where there is FREE PARKING! Dr Shu took the time to read over my medical history and ask questions. He's totally respectful of the fact that I use Eastern Medicine to maintain my health. read more

Dr. Shu has medical knowledge but is thoroughly unprofessional in taking responsibility for the actions of his staff. Getting through to his front office is a nightmare. I have been taking my blood pressure medicine for years, even before I came to Dr. Shu. I need this medication every day. I know I need to be monitored periodically to make sure the prescription is still correct. My previous doctor would refill my prescription and contact me to tell me to make an appointment to come in for a check-up. That way I had my medication and I had time to make the appointment. There was concern for my health and well-being. Dr. Shu would totally deny refilling the prescription until I come in to see him, though I had seen him 6 months before. I need to see him immediately or go without my medication. This creates an artificial emergency. The worse part is then trying to get an appointment through his office staff. Even during regular office hours there is always a recording. I leave a message and no one calls me back. This goes on for days until I finally get through and get an appointment. At this mandatory visit I spend 2 to 5 minutes with Dr. Shu. He takes my blood pressure and renews the prescription. The last time I was denied my medication I called the office and, again, though the office was still open, got the recording. I left a message and never received a call back. Finally, I called the after hours service. Only they were able to help me get through to a live person at the front desk. This is all during regular office hours! My husband, who is also a patient of Dr. Shu's, had a worse experience. He needs his blood pressure and cholesterol medicine every day. After constantly calling for days and getting a recording with no return call, he had to physically walk into the office to make an appointment. We were beginning to feel that the doctor was doing this, not out of concern for our health, but to hold us hostage so we would make more office visits. At my last visit I decided to inform Dr. Shu about the gross inefficiency of his front office. He would not believe me. He said, as far as he knew, the phones were answered as soon as they rang. He demonstrated by pulling out his cell phone and calling the front desk. Amazingly, that time it was answered. (Is it possible that the staff recognizes his cell phone number?) I replied that, though someone answered the phone THIS time, did not mean that our negative experience with the front desk did not happen. He said that he doesn't deal with phones. He then condescendingly said that since I was an adult, it was my responsibility to keep track of coming to see him every six months. He took no responsibility for the actions of his staff and his attitude was absolutely insulting. In a successful medical practice the physician unites with his entire staff to provide courteous, efficient service for patients. A doctor cannot serve his patients well if the front office staff blocks access to care. My husband and I are so happy now because we have left Dr. Shu's practice and have found another doctor who truly cares about patients. read more

Dr. Shu is extremely knowledgeable, patient and listens to all my questions and provide very detail and clear answers. He is very through and detail oriented. I feel very comfortable talking to him and he cleared all my questions. Excellent primary care physician and he always got my issues resolved very smoothly. His staff is very nice and friendly. Facility is nice and clean. It's not super hard to get appointment so I really appreciate that. Highly recommend him! :) read more

Dr. Shu is the perfect example of what a health care provider should be like. I moved to the bay over three years ago and had to find a new physician; lucky for me I found Dr. Shu. This is the first time I felt heard and validated. Aside from his great medical skills, Dr. Shu also has a stellar bedside manner. He is very funny and always puts me at ease :) The office is always super clean and very friendly. I've always left feeling positive and that's how everyone should feel when they leave a Dr. visit. Woohoo go team Dr. Shu! read more

Dr. David Shu is awesome. He's a very laid back doctor who'll help you out when you need it most. I've meant to review him for years and years and years, and I finally got off my ass to review an excellent doctor. It's easy to get in, and he's also fast, so you can get on with your busy life. He has helped me refill my asthma medicine in a rush when I was going out of town. But the best thing, for sure, is how laid back and calm he is all the time. I highly recommend him as your regular doctor. read more

Came in to do a physical as a first time patient with Dr. Shu. He is a great guy and we had all types of discussions including ones un-related to my health. Now i'm convinced to go to New Zealand on my time off.. Anyway, the office is conveniently located, there is plenty of parking in the parking lot and the nearby neighborhood. (don't park at the meters) The staff is friendly. All parts of my physical were done in house even the blood work! Wish I had gone to Dr. Shu earlier. read more

I've been a patient of Dr. Shu for over 7 years now. I like how he sits and listens to you before conveying his thoughts. When I scheduled a physical, he draws my blood in the office instead of sending me off to a lab which saves me time. I always get a call from him about my results in about a week. I am able to look at my labs online through the patient portal and email him any questions I have. They also have same day appointments, if I call in right when they open for urgent needs. There is even FREE PARKING! Sometimes the lot does get full and there is usually residential 2 hour parking a block or two away. The office is very accessible via public transportation from the M and K line. Thanks Dr Shu! read more

My primary physician was off for the day. I was seen by her colleague for a severe reaction to mosquito bites. He told me my neck pain were muscle knots and I had a contact dermatitis, easily treated with a steroid ointment. I am a nurse and I knew there was something very wrong with me and I should not be having neck pain and a deep headache. The next day, I continued to have hives and eye swelling. I wanted a second opinion and saw Dr. Shu. He took my problems seriously and started me on antibiotics and pain medicine. Turns out I had an infection and lymph node swelling. Thanks Dr. Shu for your great care! read more

I was still seeing a pediatrician and I decided it was time to get a primary care provider for adults. I searched all of the providers under my insurance in the area and by far, Dr. Shu had the most positive feedback. Like everyone says, Dr. Shu is a great listener, kind, and pays attention to detail. He is also efficient without being rushed and answers all of your questions until you are satisfied. My favorite part of this visit was when Dr. Shu looked at my old records from my old doctor and pointed out an unusual result. While it wasn't super alarming, he told me that I could check it again with my regular blood work. I really like a doctor who will tell me what he sees and what he thinks, but let me make my own decision about whether I should care about it or not. My old doctor didn't do that because he decided for me to ignore these test results, but there's no way for anyone else to know what I value in my health/time, so I'm glad that Dr. Shu is patient enough to explain things to me so I can consider them for myself! All in all, he's excellent and you can tell he really loves what he does, which makes him even better at it. read more

I tried to make appointment by calling this number for at least 20 times on two workdays + left voice message. No response. I had to change my PCP. Does this guy really exist? read more

David Shu , great doctor ! Did a fiscal exam a few days ago , Doctor David Shu went me truth all the exam . I like thous guys very professional . read more

Dr. Shu is a wonderful doctor. I really enjoyed my visit with him. He was thorough, and didn't seem like he was rushing through the appointment...Something you're bound to feel off your doctor from time to time, making you feel very unimportant lol. But not Dr. Shu. The ONLY thing I would very kindly suggest is to clean up the office a bit more. It was quite messy in there lol. Otherwise, excellent doctor, called right away with results and actually responds to messages on the health app that the practice uses. Really awesome. Thanks Dr Shu! read more

Dr. David Shu is a fine doctor. His calm demeanor was very reassuring when I went to him for a check up and his service was excellent, in that he was quick and competent in identifying my health issues and providing great advice. For an excellent Primary Care Physician, please get acquainted with Dr. Shu, you'll be pleased to meet a great doctor! read more

I'm so glad I found Dr. Shu! The last person I saw did not listen to me at all and was very unhelpful. He listens to all your problems and also does preventive exams to keep me in check! I was able to make same day appointments when I was sick. He is very responsive too as he will call me about lab results and any questions I might have. My previous doctors never call me themselves and I usually had to get in touch with the nurse or front desk receptionist. It felt very sweet and warm to get the personal treatment that I received from Dr. Shu. I always leave his office confident knowing that me and my health are in good hands :) read more

He has been my Dr for a year now. He is very easy to talk to and as I am pretty healthy I haunt needed much but his physicals are the best I've ever had. He even makes sure my heart is ticking good which I've never had done. Great guy happy to have him as my Dr read more

Dr. Shu is awesome. Appointments are easy to get and they will squeeze u in if needed. There is free parking in the lot in back. I can even keep track of my labs via the portal. He is responsive as he will always call you back and answer all your questions promptly . read more

My opinion of Dr. Shu has not changed and if more stars could be added, I would do so. As another example of his outstanding work, I was recently out of town and received an insect bite on the lid of my eye. It swelled up and I sent an email and photo to Dr. Shu requesting his assistance. Within a couple of hours, he called me, discussed my situation, and made a few recommendations in addition to prescribing an antibiotic. Everything was resolved in a very short time and he called me a couple of days later to follow up. I could not have been more pleased to have him as my PCP. In addition, I recently referred another brother-in-law to Dr. Shu and he could not be happier with Dr. Shu and his office staff. read more

I have to start off by saying i'm really NOT a big fan of going to doctor's office, it's been that way all my life. With that being said, I had no choice but to go to one this time. Last week I came down with a cold that turned into bronchitis FML. I live in San Jose but I was up in the city at my mom's. I hopped on yelp and found Dr. Shu's office. I called in to see if I could come down that same afternoon (thinking they would probably have to schedule an appointment sometime next week) They were booked solid ut still managed to squeeze me in....so far so good. Upon arriving I was skeptical, as my previous experiences with doctors could be summed up with this; lack of time/care. Most doctor's honestly just assume and are quick to prescribe you your medication just to get you out of the office. Dr.Shu was different in this aspect. He thoroughly examined me of my condition and then explained his thoughts on what the causes were. I was there roughly for about 20 mins give or take. The reception was helpful and quick. Dr.Shu has changed my overall outlook on going to the doctor's office and I thank him for that. I would HIGHLY recommend him. just my .02 read more

Dr Shu is awesome. I like his no non-sense advises on health, plus he spoke mandarin and that's very helpful for my wife and my mother In-law (I no longer have to do translation). Recommended. read more

What if something is wrong with me? What happens if he judges me for my ill ways? These are things i was thinking this morning waiting for the good Dr. and then he arrives, and all is forgotten. Dr. Shu is super calm and chill. Explains everything so even i can understand it. What can i say really liked the guy. So to surmise Dr. Shu you are my new primary doctor. read more

Quick wait, great listener, was in and out on the spin of a dime. I really liked that he asks more than once if there are any other concerns or questions. I didn't have any this time, but I know some people (me included) occasionally freeze up, especially over awkward problems. Was nice to know he didn't take me at face value immediately - felt like he actually cared if something WAS wrong that I was uncomfortable talking about. All in all highly recommended, fast but very thorough. read more

Dr. Shu is hands down the best doctor I have ever had, and frankly will ever have. He is brilliant, deeply knowledgeable, and defines patient centricity. He takes time to listen to you and explain things- he will never rush you along or cut you short. He'll never push treatments or medicines on you; he'll make suggestions and ask for your thoughts. There have been many times when Dr. Shu will suggest an over the counter medicine or treatment and work hard to find the most cost effective solution. He'll always make time to see you, and you can just tell this man has a healer's soul and spirit. An incredible, once in a lifetime sort of Doctor. They don't make em like Dr. Shu! read more

I haven't seen an Internal Medicine or Family Practice doctor for some time. I asked around and a close friend recommended him to me. Thank goodness she did. He is a great primary care doctor who truly cares about your needs. He spends the time to speak with you and answer all your questions in plain English. I needed to be seen urgently and they were able to get a slot for me that same day. I highly recommend him to all my friends and family. read more

David Shu, MD - Internal Medicine Near Me - San Francisco, California

Despite all the positive reviews here, I was quite dissatisfied with Dr. Shu. As a new patient, I had a annual check up with Dr. Shu, including a blood panel. A couple of weeks later I received a voicemail from his office staff saying he wanted me to make an appointment with a specialist, no reason given. When I phoned to ask what the issue was, the staff had no info. and said the doctor would call me--he didn't call. When I asked that the results of my blood panel be sent to my Sutter online account, so I could see it, the office said no, I'd have to come in and pick up a paper copy. Patient online access to their tests is a standard practice for Sutter providers, which Dr, Shu is. Soon after, my check up, I had a very serious medical crisis and was hospitalized. Following that I phoned Dr. Shu's office, asking to speak with him. He phoned me back this time, after office hours, but getting my voicemail, left no message. When I called again, he called at night, and we spoke, but he was curt and seemed to have no interest or empathy in my situation. After much searching, I've now found a primary care physician who is caring, and really interested in my medical problems. He's phoned me within a couple hours of my leaving a message for him. Complete opposite of Dr. Shu. read more

Well, don't want to mar any reputation especially perfect 5stars', though I don't think the doctor earns it completely. I would underline 4 major disadvantages: -Although he listened attentively, he only followed my requests, but I didn't hear his own advices. - Once I went to a physiotherapy place he recommended, though I've got just few printed exercises which I have to do at home. Great recommendation! Maybe it would be better to investigate firstly the place you recommend? They literally did nothing, but charged me. I had much better experience with physiotherapists before so that I can tell what is good and what is bad. - He didn't call me after any procedures/ surgeries/ medical tests to propose a follow up appointment to discuss issues or to let me know my health condition. - Last time I was there to pass some standard blood tests before the surgery, he forgot a medical syringe at the couch near me. And when nurse came, she asked me if its mine. What???:))) sure, I took one and put it there for ehmm no reason?! great) So what I've got was little empathy and care, which I do expect from all the doctors. read more

so happy to have found Dr. Shu! My son goes to school in San Fransisco, we live in So Cal and through our insurance we chose Dr. Shu. Well, let me tell you, he has had to go him twice now. They got him in immediately both times. They don't realize what peace of mind this has given this mom. My son said he liked the Dr. and staff and didn't have a long office wait either. read more

I work for a company that has medical coverage, which is a thrill. I get to select a personal physician. I typed my address into Yelp! and a quick scan led me to David Shu, MD. Great reviews. Now, six years later, I'm moving and I'm really going to miss this guy. Honest. He has the medical knowledge "thing" down pat. Besides knowing how to treat and and prescribe - basic doctory skills - he is a genius at listening and diagnosing. I mean, once I came in worried about a pimple that wasn't healing. He asked three questions and had it all figured out. The over-the counter aspirin I'd been taking was thinning my blood. No big deal. Case closed. I've never had to wait at his office. Sometimes, he's been ready to see me as soon as I signed in. If you suddenly need to see him, it's not unusual for his staff to book you for an appointment that same day. He's relaxed, casual, and not phony. He knows who I am. As other people have said, he never rushes you though. He's got as much time as you do. Underneath it all, he knows his stuff. I'm going to miss him. A lot. When I realized my most recent visit with him that this was my last visit, it was sorta sad. I wanted to give him a big man hug and call him "Dude." Best MD I'll ever know. If you need an extremely competent and friendly MD, this is the guy. It's probably okay if you call him "Dude." He can handle it. read more

For the customer service. I called the customer service when I knew I wa gonna be late, and the girl who picked up my phone said you gonna wait. When I arrived late and waited for a while and confirmed with the front desk girl how long should I wait, she finally told the doctor has no time for you and you gotta be rescheduling. The customer service so bad, they do not really care about you. read more

I recently made Dr. Shu my primary. He is very attentive, and knowledgeable. I have a busy schedule and he is able to fit me in, when needed. I appreciate the care and attention that he provides. read more

I first went to see him from a friends recommendation. I've been going to see him for 7 years now as my primary care physician. He does not disappoint. He patiently listens to all my concerns and addresses them in a kind and sympathetic manner. I'm able to get appointments to see him urgently in a timely manner. His staff is also very caring and considerate. I love the free parking. read more

I sought out to find another GP doctor, especially because my last one made me feel like I was a waste of his time, whether to check if I broke anything, or even a simple checkup! Then I met Dr. Shu. Dr. Shu is definitely one the dying breed of doctors, that actually cares for his patient's well being and health. He addresses all of my concerns and answers any questions I have in a polite and sincere manner. In no way did I feel rushed. He even contacted me to follow up on my health condition a week later! I wish I went to Dr. Shu sooner! read more