I brought all my Yurman pieces in for cleaning. Deborah logged each piece in and said it would be an hour. We had shopping to do so didn't mind the wait. I ended up buying a beautiful Yurman watch. Deborah made sure the perfect amount of links were removed for the right fit. read more

David Yurman - Jewelry Near Me - Nashville, Tennessee

First things first I do not leave reviews ever but I just have to say I have now bought 3 pieces of jewelry from this location and I have had the most exceptional experience every single time. The staff here is so friendly and amazing and has been so helpful when trying on new pieces. Today I had Micheal and he was so nice and helpful. I literally could not recommend this more. If you're thinking about visiting here you definitely should!!! Especially because when shopping at luxury stores, it can be a little intimidating especially when you're young, but I can literally show up here in a T-shirt and shorts and a messy bun and I am treated with the same respect and dignity as every other customer. The staff is just outstanding and I could literally go on and on about it. read more

I had a wonderful experience at this location. I purchased my other pieces online, so it was great to be able to go in the store and see, feel, and try on bracelets. The sales associate was so accommodating. She was patient, kind, and super helpful the entire time. I love the quality and timelessness of David Yurman. It is definitely on of my favorite brands being that I am an everyday jewelry type of gal, lol! The store is clean, spacious, and just overall feel luxurious. The way things are laid out definitely keeps your attention. They have seating and they also had personalized water bottles that I received as well. Great store! read more

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My daughter and I went in to get our jewelry cleaned and try on rings to see what size she needed. Our sales lady was nice at first until we mentioned ordering it online. She then raised her voice and with a horrendously rude and stuck up attitude proceeded to degrade and belittle our value as loyal customers. I was appalled my sweet sweet baby girl, Lulu, was sobbing and the sales lady was laughing. I will NEVER be returning. read more

Brandon & Manager Took great care of me today. I was indecisive as anyone could ever be and they allowed to me to switch out rings and make returns without any ill will or anger. I appreciated their kindness and I will 100% order from them in store soon. It was a good experience and they did great. read more

Awesome ..I ordered a cable classics ring over the phone from ct. They didn't have my size so they called the Nashville store and the gentleman by the name cade was so helpful he called in a favor and had my ring shipped overnight to ct. I revived my ring weeks earlier then I expected. Highly recommended this store and cade!! read more

David Yurman - Classic cable knit ring. - Jewelry Near Me - Nashville, Tennessee

Today I went into the Green Hills Yurman store with every intention to buy. I was wearing sweats and got caught in the rain, likely looked a bit raggedy. I was treated with sub-par customer service, despite spending $2000 in under 20 minutes. I was largely ignored, whilst others around me were catered champagne. I will absolutely never shop at this location again. If I ever buy Yurman again, I will be happy to buy my future pieces through Nordstrom or on Rodeo, from Maor Batito who provided the best Yurman service I've ever had. Disappointed, David Yurman. read more

I had an issue with initial service at the David Yurman store at Green Hills. When I addressed the issue with corporate, they referred me back to Kimberlie, the manager. She responded to me quickly, professionally and ultimately went above and beyond what was necessary to make it right. When I went back today to pick up my repair, service was exceptional, even when Kimberlie wasn't on the floor when I arrived. I'll be back. read more

Excellent customer service! Our sales professional went out of her way to make sure we saw many options, colors, styles and designs. The store is small but you are not overwhelmed with so many things to look at as when you go into larger jewelry stores. The prices are designer prices but the quality and style are not like multiples pieces at other jewelry chains. We were looking for a special piece and gift and we found it at David Yurman-Green Hills! read more

Enjoyed some jewelry over a champagne toast. Hard to beat that combo

I've been meaning to write a review here for a while. They have the best customer service. My fiance and I were looking for a wedding band and came here. They were so friendly and not once did we feel like they were pushy. The band I liked was just out of our budget, but I thoroughly enjoyed my shopping experience here. I brought a couple of my cable bracelets in (not bought from this store) and they cleaned for free and even gave me a new cleaning cloth! Very nice people, don't be intimated to go in and take a look! read more

Worst costumer service ever. I would buy more from them if they had halfway decent customer service. After picking up a charm bracelet from Tiffany's and picking up a bracelet from David Yurman... Tiffany's was better with a screwup than the arrogance of David Yurman. Every person I encountered at David Yurman was mean. read more

Don't put merchandise behind a small counter if your not even allowed to go look at it. All my men's jewelry comes from them but I won't be back any time soon. I was the only one in the store besides 4 employees and rude security guy. Bye read more

Went into the Green Hills store a few days ago. A young Black woman asked if she could show me something. Before I could respond another woman almost pushed her way to block the younger woman from talking to me. I was not pleased with her pushy attitude but not knowing your store procedure I assume she had to help me. I did not find her very knowledgable about your products and she could not answer many of my questions. I asked to speak with a senior sales associate or the manager. She said she was the manager. Well you certainly need to do better at training your manager at least at that store. She was a short blond woman that said her name was Andrea or Entrea. Bottom line I just left and went to Nordstrom and shopped. Never going in that store again. This was the first time I have ever had anyone to be rude, pushy and unknowledgeable in your store. read more

I absolutely love David Y jewelry. Was so glad to be able to shop here at the mall at green hills. All of the pieces are gorgeous but I finally settled in on just a couple of pieces for this trip. Can't wait to go back. You have to stop in and browse even if you aren't looking to purchase! Have fun. read more