We had an appointment for a wedding dress purchase for my daughter with Adrienne. She was amazing!! She was so helpful and made it a very enjoyable experience for all of us that were there. I will be going back to her for every dress purchase we need read more

I had an amazing experience with this David's Bridal! Daniel was my consultant, he made me feel so much more like a bride. He got my style and theme perfectly. I will be back in when my dress comes in as well for my bridesmaid dresses. I highly recommend asking for him as he gets the wedding process and listens well! read more

Absolutely horribly customer service. I'm amazed that every time I visit the store, the service is worse than the last time. Don't even bother getting a manager. They are no help. read more

Ordered my bridesmaids dress, after three months called to see if it had arrived in the store. After being hung up on twice, and put on hold for five minutes, they told me the dress had arrived four weeks ago. I told them I'd be by later this week to pick it up. Yesterday they called the bride (of the wedding I'm in) and told her that if I didn't come pick it up today, THEY WERE GOING TO DONATE IT!!! Seriously!? Not happy about the customer service. I will NEVER ever buy anything from here again unless I HAVE to. read more

I actually had pretty good experiences here the several times I've been to this location. Once I came in for a bridesmaid dress two years ago, and last summer I started shopping there for my own gown. I was not treated any differently when I stopped in for a bridesmaid dress than when I shopped for a wedding gown. When I got the bridesmaid dress I stopped in on a weekday afternoon without calling, as I had no clue that an appointment was probably needed. They were very accommodating and let me try on several styles of dresses since I could pick out whichever style I wanted as long as it was a certain color. My goal was to get one I could wear without alterations and when I found it they didn't try to pressure me into thinking it needed alterations. When I shopped for my wedding dress, I made an appointment on a Sunday afternoon with 3 of my girl friends. It was busier, but I came prepared with about 5 dresses I had seen online and wanted to try on. The consultant helped me in and out of every gown, but she was definitely splitting her time with other brides. That was fine with us, though, since we were a pretty self-sufficient bunch. The consultant did go out of her way to take a dress off a mannequin when I mentioned a style I wanted to try on. That was the only dress in the whole store in that style, and she went through the trouble of pulling it off for me, even though it turned out not to be the one. As for selection, I thought they had a really good selection of unique gowns. I knew I wanted something with color, but I didn't want something with an excessive, bold amount of color. My exact words to the consultant were, "I need a wedding dress that looks like a wedding dress but doesn't look like a wedding dress," and they happily helped me. From browsing many designers and websites online, David's actually had the largest selection of dresses that were different but wouldn't be choices that I would regret wearing in 20 years. And I got a great deal on my dress, although I ended up purchasing it at a David's in California when I looked again with family at a later trip. I received many compliments as to how unique and beautiful my dress was, so don't assume that all the dresses here are just mass produced globs of tulle. I used them for alterations, too. It was probably a little more than what I would've paid if I had gone to a private tailor, but it was still reasonable. I did not have a lot of alterations done to my dress, though. Overall, I would recommend giving David's a shot, especially if you're looking for something a little outside-of-the-box for your wedding gown. read more

Horrible customer service! I went to try on a bridesmaid dress and ended up waiting 2.5 hours before I could end try the dress on! This store is completely chaotic, appointments don't matter and it is not with your time! Brides, pick another store for your bridesmaids. There are other places that are more customer friendly. read more

I made an appointment for a Friday afternoon several weeks in advance because I knew the weekends would be busier. My stylist was late to the appointment because of traffic. While I understand that it happens, they made me wait 30 minutes until I finally asked if someone else could help me instead. I had spent that 30 minutes looking at dresses on the rack and taking photos of the tags so that I could try them on but when the manager finally got me started, she didn't pay any attention to what I was interested in and never asked me about budget. Instead, she brought me dresses that were not my style and tried to pressure me into choosing a silhouette even though I didn't know what I liked yet. I hadn't tried enough on! The ones she brought me were way out of my price range and she just ignored my requests to try on the ones I had found when browsing earlier. When my original stylist finally showed up, her next appointment was already there so she was trying to help both of us at the same time and would disappear for long stretches of time. It was a horrible experience and I will never be back. read more

Adrienne C was absolutely AMAZING! She has an amazing personality, she was a pleasure to work with and made shopping for my perfect dress a pleasure! She listened, she was on the same page as I was. Please if you're making yourself an appointment, ask for Adrienne! You won't be disappointed! read more

Went in to David's Bridal with an idea of what kind of dress I wanted.. They didn't have the one I was looking at but they helped me find the perfect one!! Abigail V was helping me, and she was wonderful!! She chose three dresses that matched my taste, and size.. and I fell in love with the first one! I would definitely recommend working with her 100%! read more

Bought me wedding dress here and the Rep listened to every opinion I had of each dress and was able to find one that fit all of my taste concerns. Not only that I went in for my daughters as junior brides dresses, three weeks before the wedding, we were having a problem finding a dress for my 13-year-old. The rep at this time really paid attention to my daughter her figure and coverage and was able to find the perfect dress for her as well. And with us short on time. They are usually very busy and I would recommend making an appointment before walking in. (Although that's what we did when we went to find my daughters dress due to last minute changes in attire). We didn't have to wait too long but I could tell that it would've been better if we would've made an appointment. All in all we had 4 visits, 3 sales reps, 3 alteration meetings and they also offer a final steam and press a week prior to the event. Davids Bridal definitely took the worry out of finding the dresses we needed to make my Wedding extra special and seamless! read more

I went shopping for wedding dresses for the first time on Saturday with my mom and future mother-in-law. David's Bridal was the third stop that day. We showed up early for our appointment after going to get some coffee (this will come into play in a little bit), and we understood that we might not be able to get in early, but we wanted to look at bridesmaid dresses as well. Before even walking in, we looked for any kind of sign on the windows or door that said we could not bring drinks in, but we didn't see anything, so we assumed it'd be alright. When we walked in, the hostess seemed very dismissive and borderline rude. She told us we could walk around while we wait, ok cool, no problem. We start walking down the center of the store when out of no where a lady storms up to us and says "You can't have that back here! You need to be in front of that line!" (uhhhhh....what line?), we were so surprised by the way she spoke to us, my mother-in-law and I couldn't do anything but stare at each other. After walking up to the front and downing our coffees (bleh.....have you ever chugged coffee? Not the best thing to do right before trying on wedding dresses!), we were able to mingle again. We were walking through the aisles and a few minutes later, the same little woman tells my mother-in-law, "you can't be over here, this is where we pull the dresses from, you need to go to the front to look at them"...maybe if your snooty hostess had told us that, we wouldn't be roaming the aisles..... Anyways, we walked around for about half an hour and guess what? The SAME lady walks up to us and asks if we have an appointment because we had been walking around for awhile. I was so done with this appointment, and we hadn't even started yet! The appointment wasn't all bad though..We were paired up with Cassie, who was absolutely amazing. She was friendly, and really tried to find me something I would like. I think I'm particularly picky though, because I wasn't all that impressed by anything I tried on. If I could rate JUST Cassie, I'd rate a 4 or 5 star, but the first little bit we were there completely ruined my experience. read more

I said yes to the dress at David's Bridal! They have such an excellent selection of beautiful but affordable dresses! Ricky was amazing! He gave me tips and really made me feel comfortable. He wasn't pushy or making me feel like he was just there for the commission. I was nervous going in but he made me feel at ease. It was a great experience! Thanks Ricky! read more

Everyone here was so accommodating! I came by myself and had scrolled through every single dress on the David's Bridal website before settling on a small handful that I wanted to try on. Ricky made the whole thing such a calm, easy experience. He selected a dress that wasn't on my list - which I ended up purchasing! I can't say enough about the service he provided. He put me totally at ease, asked really important questions along the way, and made me feel empowered about following my instincts. I would HIGHLY recommend this location and make sure to request Ricky for your appointment! read more

I went in looking for a wedding dress around 12:30pm and I didn't know you had to schedule an appointment first. But lucky they had an opening at 1:30pm so I browsed around til it was time for my apt and Abigail V the wedding consultant came and asked for my info and took me to the room and started pulling dresses for me to try on. She was really helpful and listened to what I was looking for. She was very awesome and patient. I recommend you ask for her (Abigail V) !!! read more

I recently bought a dress back in March. Long story short, I was charged wrong and I have called multiple times trying to reach a manager. I was assured that I will receive a call back to help take care of my refund. Never got a phone call. Sure the refund is only $15 but it's the fact of the matter that NOT one person has given me a call back or even refund me MY money back. Absolutely ridiculous!!! read more

We were there on a Sunday at opening at 11am with an appointment. They were quite busy but luckily FAITH was assigned to us and we were pleased with her helpfulness and patience. We never felt pressured nor rushed and Faith was most accommodating. We bought a dress! read more

I came in frantic and stressed. Jenni "The manager" fixed all my problems with a smile on her face. I had to go back a few times and all the staff was really friendly. Please remember appointments are important!!! read more

I was skeptical about coming here January 2014 picking out my wedding dress due to the bad reviews. But it was wonderful! The only bad thing I could say about this is that 3 months before my wedding the discontinued my bridesmaid dresses. I needed 3 more. But they did let my switch all my bridesmaid dresses in and they were very nice. I went in May 2016 as a maid of honor for my friend and it was a wonderful experience once again! Adrienne was our consultant and did everything we needed. read more

If you are serious about getting your wedding dress you will find it at this David's Bridal. I am pear shaped and the Melissa Sweet dresses looked great on my figure; stunning! My salesman was Daniel Esquivel from Project Runway! Even though he's famous, he is the kindest most considerate consultant, we cried together when I found my dress. When I was stuck between two dresses the manager Valerie told me to take my time, which I did, and it paid off I found my dress! Thanks everyone involved, you all made my experience perfect and I will be recommending this place to everyone I know! read more

Always ask for Daniel because he is the best!! He helped me find solutions and dresses to my unique requests. Daniel made me feel beautiful and comfortable. I usually don't feel like why trying on anything so it was great to know that I was beautiful. I was shopping for a bridesmaid dress and now I will definitely be back for my upcoming wedding dress shopping trip. He is a phenomenal human being who knows exactly what you need and will find it. Daniel is wonderful and I highly recommend his services. read more

I cannot express how easy it was for me to find my gown, and I did not lift a finger!!! I told James what I wanted, and he brought me the perfect dresses that fit my style! I tried on a total of four, and I found my dress! I am sure that all of the other consultants are wonderful, but if you work with James, you are good to go! He brought me the perfect accessories, and I did not even have to shop for them, he just "read my style", if you will, and produced what I envisioned I would look like. He's a lot of fun and just damn awesome. I had a wonderful experience and such a good day!!! and I FOUND MY DRESS!!!!!!!!! :D Thank you soooooooo much James. I cant thank you enough!!! read more

Tammy was so helpful! She listened well and helped me try several different styles of dresses and head pieces to help me get an idea of what I want, even though I had no intention of buying anything today. She was very sweet and had a great sense of humor. Thanks, Tammy! read more

Got a slow start to bridesmaids dress shopping but Tammy was great to work with! Five girls split 3/2.... It was interesting Tammy was able to guide them to solution Another was able to talk calmly to mom on the side In the end, dresses ordered!! read more

Ms. Evelyn was incredibly helpful, I was having a chaotic time with bridesmaid dresses. She was patient kind and went out of her way to help me and my bridesmaid. I truly appreciate her positive attitude. read more

I want to say the Tara was so helpful when I was in last weekend looking and trying on bridesmaid dresses. She was so polite and a big help. I was shopping for a dress for myself and trying to find one for my sister, one of the other bridesmaids. Thank you Tara again for all your help! :) read more

Great staff! Awesome manager! Excellent help and advice from everyone. Was a fast and stress free experience. Had time to eat enchiladas afterwards! read more

I went to a few other shops prior to choosing David's Bridal. I am so glad I decided to stick with my gut and purchase here. I purchased my bridal, bridesmaid and flower girl dresses for from this location. Staff at this location have been friendly and professional throughout the entire process. I especially appreciate Tammy who was my personal stylist. She has been a life saver! She has been there to assist for minor & major hiccups along the way which she's done without having to. I highly recommend asking for her if you are a new bride looking to work with a professional who truly knows what they are doing and will do anything possible to help make your vision come true. read more

I was a nervous bride walking into the store. Adrienne, who helped me through my journey overheard me expressing this. She jotted down my sizes and my taste and immediately reported back with a beautiful selection of dresses. I went with the first one (which was the most expensive), but she was still encouraging other dresses half the price to help with our budget. She was not pushy and everyone working there helped out. I was impressed and ended up walking out a more confident bride with a smile on my face. read more

Adrienne was so helpful! I made an appointment on a Tuesday afternoon to avoid the weekend crowds. She really tried to get a feel for what I was looking for and chose some beautiful dresses for me to try on. She even raided the clearance rack (unprompted) and I ended up getting a beautiful wedding dress at a great price! All of the staff were very helpful. I brought my friend and stepmom, but would have felt comfortable going alone since everyone was so great! read more

Tammy is so wonderful. She always goes above and beyond to help her customers. I have been in multiple times and always receive 5 star service. Thanks! read more

I've read all the reviews on here before going to the store and decided to keep an open mind and go anyway. I'm so glad I did. I've been working with a consultant named Tammy who is amazing! Every time I go whether I have a appointment or not, she always makes time for me and my family. She made sure that each dress we purchased would be perfect for our big day. Daniel is another consultant who is amazing as well! Both of them will be attending my wedding and I couldn't be more happier! Thanks Tammy and Daniel for helping me create the vision for my wedding day!! read more

This was my first time ever being in a wedding shop or even trying on a dress so I was ridiculously nervous. I am a plus size bride so I was scared nothing would fit me but Adrienne was nothing short of amazing she was funny, honest and very helpful! She made me have such an awesome experience and with her picking out all the dresses I tried on the third one was the winner and I found myself in my dream dress! I will be back in a week for my bridesmaids! Loved it here! read more

Poor customer service. They lost my dress then it took for ever to even get it from them. I had to call corporate many times to get anywhere. I would save your money and go else where. read more

Second time I have visited this location and have left a very happy and satisfied person! I was in a big dilemma, I ordered a dress online it did not make it. I went to David's Bridal at 8 PM and got the pleasure of meeting Daniel E. I got super fast and friendly service, for being a last minute walk in on a Friday night. The next day at the wedding I received many compliments on the dress David helped me pick out!!! Everything happens for a reason! read more

The staff is incredibly helpful and provide many suggestions. They'll work within your budget and help you narrow down to THE dress. There's no pressure to buy the dress right then and there, and after visiting another store, I came right back to David's Bridal immediately. It's a very comfortable, lighthearted, and fun experience which helps so much when trying to make such a big decision. Absolutely completely recommend David's Bridal. Go go go! Thanks Nevenka! read more

This is the very first place I went to look for a dress and my experience was AMAZING. It could not have been a more perfect and special time for me. And it was all thanks to Adrienne. She was so very helpful and knew exactly what I wanted, probably more than I even did. She actually picked out my wedding dress that I ended up choosing. She was so heartfelt and really cared to make my one-time experience unforgettable. I cannot thank her enough. I will remember my amazing experience at David's Bridal for the rest of my life thanks to her! I would recommend to anyone to go there and schedule an appointment with her!!! Such an important time and she made it better than I could have ever imagined! Thank you David's Bridal, but most of all- thank you Adrienne! read more

Wow I don't even know what to say!!! I never thought wedding dress shopping could be so easy. It was my first time and I didn't really have that much of an idea on what I was looking for. But then I met DANIEL!!! He was so helpful and the sweetest person I have ever met!!! And really took my budget into account!!! I couldn't have asked for better help!!! So when you go ask for him !!! Cuz me and my in-laws were noticing that he was really the only person there really helping, (showing us all the angles and different ideas to make it your own!!). I had 3 appointment that day but after that I didn't need to go to the others!!! The manager was also very involved and very nice!!!! THANK YOU SO MUCH GUYS !!! THANK YOU DANIEL !!! I LOVE MY DRESS AND MY EXPERIENCE!!! read more

I got my dress at David's this afternoon and it was such a good experience! James was the best. He was very knowledgeable and made me feel relaxed and comfortable from the very beginning of my appointment. He listened to my vision and actually ended up picking the dress I chose. I tried on 6 or 7 dresses with different styles and silhouettes, and I never felt pressured or rushed. There were lots of dresses in my price range (under $1000) too! Highly recommended. read more

This past Saturday (7/15/17) I went to pick up my dress at David's Bridal, which had undergone alterations. Before I left with my dress, my mother had me try the dress on before we left to make sure everything fit correctly. We made sure the alterations look and felt perfect TO OUR LIKING. After my mother an I decided it was perfectly fitted, I took off my dress and repacked it. I could tell that the lady that was "helping" us ( Megan), was surprised to see that I had not come out with the dress on. I understand that they are "professionals" who are there to help, but I did not need Megan to tell me something I already knew or to let her try and find something else for me to pay to alter when it was already perfect. So I repacked the dress to leave. As I was at the check out counter (buying more things from the store) I asked if the lady wouldn't mind re-hanging my dress as it had been before. She sent me back to alterations and told me Megan was the one who would do it for me. (here's the problem) As i'm standing behind the curtain between the alterations room and the hallway, I overheard Megan speaking poorly about me to one of the other ladies in the alterations room!! I knew she was talking about me because she mentioned (very loudly) how I didn't show her the dress. I couldn't believe it! She continued this for almost 2 minutes, I stood there horrified and embarrassed. When she finally realized I was standing there, her face turned red and she proceeded to act like nothing happened. At a time so close to my wedding the last thing I want is for someone to make me feel horrible, and that's what your employee did. Not only did i spend $1500 on a dress but I also spent $110 on alterations, and more on garters, veils, and undergarments. Last time I checked she DID NOT pay for MY dress, so I did not have to show her!!! I feel completely disrespected and will NOT bring my 6 bridesmaids there like I was going to before. read more

Davids Bridal is THE WORST PLACE TO SHOP FOR BRIDAL OR BRIDESMAIDS DRESSES in austin TX. Not only do they put you on the back burner every time you meet with them, they treat your bridal party like "just another person"....if they are busy and you have an appointment they will ask you to go find your own dresses (yes even with your bridal party and family there) I would NEVER RECOMMEND DAVIDS BRIDAL TO ANYONE! Bride in Distress: Since December 2010, Wedding April 2012 read more