We had a wonderful experience while choosing my daughters wedding dress. Our stylist listened to my daughters ideas, found several beautiful dresses until we found the one. She made the experience memorable and exciting! They have so many beautiful dresses, accessories, and talented employees. Highly recommend! read more

I came here looking for a specific style thinking I knew what I liked and luckily my consultant Vanessa was sooo helpful and amazing. I was stuck in between 2 dresses and I couldn't decide. Vanessa added a slight touch and it made my decision sooo much easier. She was sweet, listened to everything I wanted, & yes, she helped me find the one! I never got a bad vibe from her or felt like I was bothering by not being able to decide! I recommend making an appointment with her! You will not be disappointed! I wish the fitting area was a bit more private but overall I had a great experience! Thanks Vanessa! read more

I recently went here to shop for my wedding dress and it was the first place I scheduled a fitting at and found THE dress!! Vanessa Forbes was my stylist and she was absolutely incredible. She made the experience so fun from beginning to end! She was patient as I navigated my choice and really showed that she cared about my big day and what the dress choice means to me and even set the scene before I rang the "yes to the dress!" bell. Highly recommend Vanessa and this David's Bridal location! read more

Girl that helped us was friendly but I walked in without a mask. It was fine until a male worker instantly became the mask police and basically told me to put my mask on. Absolutely ridiculous when everybody is social distancing & not to mention the new CDC guidelines regarding masks and the amount of people that have been vaccinated. The girl that helped us didn't even say anything when we were trying on dresses. The check out process is so slow! It took us half as long (45 mins) just to check out 5 people! Mother of bride dresses are very outdated! read more

Not a great experience. Actually, I have never felt more like a low class citizen. I walked in looking for a dress that was online for a civil ceremony. The young lady showed me the dress, asked the date and immediately said it was unavailable. Which I understood, no problem. I asked if there was something similar she could share, nothing but straight foolishness from there. She was all too happy to help the next customer who was actively looking at a black gown. I assume if I had showed up looking like what I do, financially, she would have been all too helpful. The lack of compassion and disinterest was a turn off. I could and did easily walk away and found something else, a little more money, but worth it. I couldn't imagine having to deal with this, if it's your only option. Lastly, don't let me forget the duo or trio that was behind the counter looking and acting totally useless. Word of advice, if you are going to be in the line of business you need to fix your customer acceptance point. Do better! read more

5 stars for Tammy! She made my experience at David's Bridal unforgettable! I fell in love with the very first dress I put on but she still encouraged me to try others to make sure it was the one. I don't know how many dresses I had her pull and let me try on, but the whole time she was very positive, helpful, and sweet. She had a smile on her face the whole time. I truly felt that she was just as happy for me as my family was. She exceeded my expectations! When we went back to my first dress she put the tiara and veil on me and let me ring the bell! I felt so beautiful! Another consultant approached me and said she knew that was the dress for me, and another woman from a different appointment came up and complimented me on the dress! I am a 100% sure I picked the dress that was meant for me that day! I can't wait for my wedding day so I can finally show my fiancé!!! Thank you David's Bridal for making that day extra special! read more

I had my bridal fitting appointment recently and it was my first time trying on bridal dresses and my stylist Wilma helped me soooo much finding my dress. She was enthusiastic and tried so hard to design a dress with all my specifications. She was very professional but personable at the same time. This was a great first time experience overall! read more

I picked up my wedding dress dress today after they finished the alterations. (Now if this virus would go away or a vaccine comes that would be great too) They did an absolute amazing job and a pleasure to work with. I can't recommend them enough!!!! I worked a lot with the manager of alterations Rebecca and she was so helpful -- Thank You, I hope you know how much I really appreciated your help & knowledge!!! I went though a few alterations on my dress - because as we all know our bodies are all different and changes will usually always need to be made. They were always willing to help me - even sew one way - take it away - put it back - make other little tweaks - always super friendly and helpful about it all. When I was working with them during this Covid time, I really appreciate that I was the only customer in the alterations room and my alterations lady. Everyone in the store including customers were wearing mask and they had you wash hands with sanitizer -- I felt safe -- and the limited customers made me feel even safer. Plus earlier, when I had my day to pick a dress my stylist was really friendly too. I loved seeing everyone in their wedding dresses. They have so many to choose from. read more

Vanessa was awesome in helping my sister find a dress!!She came in shy and scared but Vanessa made us feel right at home we loved her and recommend her to anyone that is going in! read more

I've been lied to several times by their employees. You will be lied to too. Proceed with caution, because they DO NOT care you as a bride, or your safety during Corona virus. I bought my dress here and it did the job. They have a large selection and range of sizes to try on, it was a great place to try on difference styles and see what you actually like. Besides that, they are a corporation only concerned with their bottom line. I went in a month before my wedding in March to buy the slip I tried on with my dress. The guy who helped me buy my dress in October said he would put all my undergarment sizes on my account so I could come in closer to the wedding and buy what I needed. So I did just that, but my size was not in the account. The woman helping me tried to upsale me a slip with a ruffled bottom, and I had to tell her again what I was there to buy! I can't stand tulle! She guessed my size and ordered it. It came in, I picked it up, took it home and tried it on. Well it was way too big. Before the wedding in March, I went to the store to return it, but the store was closed. I called and spoke with a guy who said they were only doing pickups. I said I was sitting in my car outside and asked if I could just return it. He said no. I specifically asked if they would be flexible with returns since they were closed, and he said yes. I called the store on May 2nd, and they were still closed. Fast forward to last week. Things are opening up, and I took the slip and receipt to return it (first store I stepped foot in besides the grocery store in 2 months). The guy at the desk told me they are only accepting returns for items purchased in the last 7 days. All for a $40 slip. Needless to say, I am mad and disappointed the customer service. I will recommend all my friends and future brides to make your return within their strict return policy, whether you are sick, immuno-compromised, or caring for an elderly parent, like me. Or just shop somewhere else. read more

I had a wonderful experience at David's Bridal today! My consultant, Michaela, was an absolute joy. Her knowledge of fit, body type, sizing, and dress stock really made my visit transition smoothly between dresses. I'm so glad I found The Dress, and I couldn't have done it without Michaelas help! I'm a curvy girl and they had stock dresses that fit me, and I was able to walk out of the store with a dress in hand today. read more

Ricky was beyond awesome! He made my moment magical! From start to finish, I felt like a Queen! I will never forget this moment! In fact, this was one of the best moments of my life! Especially when Ricky passed me the bell! Ricky you're a blessing and I'm glad you sought out to be a stylist! read more

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I purchased a dress at Amour Bridal in Cedar Park (never shop there!) and they sent me a dress 5 inches shorter than my custom-length wedding dress. After being told it could NOT be fixed, I had to scramble to find a new dress with my wedding in just 40 days. I was able to call and get an appointment for within the hour. I was given time to look around and see what I liked best, and then my consultant pulled them all in my size. I was given more than enough time and never felt rushed. The manager even stopped by and pulled a few dresses she thought would look good on me. I was there past closing and not once was anyone rude to me or made me feel like I was inconveniencing them. I told them I wanted to go home and think about it before making another purchase, given my situation. No one pressured me to buy - they were all very understanding and showed a great amount of empathy. I called and purchased my dress over the phone and asked if it could be ready by the weekend for pick-up, and they were able to do that for me. GREAT experience and I am happy all over again, even after the AWFUL experience I had with Amour (check my review for them if considering them over David's Bridal, or any other shop). read more

My daughter and I visited David's Bridal at Research Blvd. area in Austin. I had been there once before and my daughter had been there quite a few times. This day was May 7th and I had just driven down from Fort Worth to get a few more things done. Daughter's wedding is in Austin in late June. Shayla O. was the young lady who helped us. I was looking for a particular "mother of the bride" dress and she found it and luckily it will only need a little taking in before the big day. Great experience and really, all the staff in the store on May 7th and May 8th were so friendly and helpful. I will for sure recommend this location to any ladies shopping for bridal or formal wear. Keep up the great work! Meg P. read more

We said yes to the dress!!!!! All in one visit we were able to get bridesmaids dresses as well! Thank you so much to the team and our David bridal consultant WHITNEY WAS AMAZING!!! I highly recommend this location so friendly and welcoming! Come see them!!! read more

David's Bridal - Bridal Near Me - Austin, Texas

Blown away by how terrible the customer service is here the 3 times and the once I've called. It's almost funny but mostly annoying. The first time I came in I wanted to get dresses for my stepdaughters. One person pushed us off to another who finally showed us the different colors and fabrics we wanted to see. They finally find dresses for them to try on their sizes (needed to order online) and the person never returns to the fitting room to check on us. Mind you it's completely empty. I find them chatting at the cash register (way on other side of store). Finally order dresses. Today, I call to confirm they're ready for pick up-- finally get a yes, go into store and it's more unnecessary slowness and poor customer service. Like one girl asks for my name then looks down at her iPad and seemingly ignores me completely, her colleague leaves to look for my dresses. a few minutes later the iPad girl looks up and asks me to sign a screen. I'm like "what is this I'm signing?" (She hadn't said a word to me since asking my name, not even a simple "let me pull that up") then she looks at me like I'm an idiot "you're signing that you picked up the dresses"... ok but I hadn't yet picked up the dresses, the colleague was going to look for them and hadn't returned yet. Meanwhile another two employees are talking negatively about someone, saying they'll call her in to sweep the carpet, then the second girl says something about making her pick up dust with tape. Just very negative, mean, lazy energy and totally unnecessary. The dresses look nice though, so I guess there's that :) read more

So, I read through the reviews and did my research before coming to this location. I had a thoroughly pleasant experience, BUT there are a few things to keep in mind! Do your research on the website, pick on as many dresses as you want to and add them to your favorites list after you create an account. I brought a notebook with all of the styles listed as well as the price ranges and the types of dresses and my consultant loved that I did that. Do try to schedule an appointment during the week and not a weekend, there were still back to back appointments when I went...however I was told that it was not as much of a madhouse as during the weekends. And note that one consultant will handle two brides to be at the same time, this is a BUDGET establishment so you will not be getting royal treatment here. Do have ALOT of patience and be KIND to these ladies that work there. I was very patient and nice about them having to deal with someone calling out and keeping me waiting a bit and everyone gave me excellent service. Yelia (sp?) was wonderful but got caught up with the other bride to be, so I had Jenny the floor manager and Jessica help me out. And I think I can attribute it to the fact that I did not go Bridezilla on them and treated them like human beings. A little kindness goes a long way and these ladies are dealing with oftentimes stressed out women being very emotional. Do keep an open mind. I started off with one style of dress, ball gown which was very flattering but did not do much for me. So I ended up trying almost every other type of dress in the joint. I let the ladies pick out a number of dresses for me, and my bridesmaids picked out a few. I ended up being there for almost 3 hours and was never rushed during this time and I tried one my favorite dress twice before I settled on it saying 'yes to the dress". They bring a bell out and let you ring it and make a wish, which I thought was a nice touch. I opted to purchase the underslip as well as the garment bag, but they will try to sell you on the wedding dress preservation kit as well as try to get you to go with alterations. Just say NO if you are not sure! I may or may not use them for the alterations, I spoke to their head tailor and she was pretty helpful with sizing of the dress and honest about my body type and what would work best or not. Since my wedding is not until October, I am not rushed in getting the dress altered yet and can do my homework before I decide on whom to go with. Also, they made it quite clear that ALL sales were final when I purchased the dress. No returns or exchanges unless you perhaps exchange the same style dress for a different size. At the end of the day, I was very happy with my experience...it could have gone downhill if I had a negative attitude but I stayed calm and patient and treated my consultants very nicely and in return was given great service and found the dress that made my future mother in law cry when she saw me in it. So, I think if you are like me and want to get a pretty dress that does not break the budget then this is a great option for you...just make sure that you go in there prepared and take a few deep calming breathes and you will make it out there without having a breakdown. read more

This David's Bridal was absolutely horrible to me and my mom when we went to get my WEDDING DRESS back in February. The staff was incredibly unkind, rude and barely help me out at all. First, we went there with an appointment yet we were kept waiting for a while. During the try on, the associate didn't help me out AT ALL. This person only dropped off the wedding dress and left and hardly ever came back around to me. We had to ask for the veil and yet, he didn't really give me too many options either. Which later on, I found out that there was a matching veil for my dress that the associate didn't even tell me about. My mom was in the floor helping instead of enjoying and sharing the precious moment with me. I never took pictures with the sign that says I found the one nor did I ring the bell. As we were in the process, the employees were giving us nasty looks and were being incredibly rude as well. Everyone in the store made it so painfully obvious that they did not want us there. SO. UNLESS YOU WANT TO LEAVE FEELING CRAPPY AND UPSET DO NOT COME HERE. This is a once in a lifetime kind of thing and something that I have waited my whole life for and this place just ruined the whole experience for me and my family. read more

This was the first of 3 shops we went to for my friends first time trying in dresses for her big day in June! The experience was good but not great. Being the first shop, I would have appreciated more finesse to the closing of the appointment, not "you shouldn't go elsewhere, they are pushy and expensive." In fact, I found the dresses at David's to be very similar in style, very cookie cutter and were 100% the most expensive at $1300 with an additional $200-500 in alterations. The other two we checked out were all local Austin shops, Second Summer and Designer Exchange (go here PLEASE). Our perfect dress was $800 for dress and vail and alterations. I would say come to David but try other shops before you spend all this money on a dress that looks like something someone else you've seen has worn. read more

I don't even know where to begin. I had a 10:30 wedding dress appointment and the first thing I saw were all the smiles on everyone's faces. It was a very welcoming and warm feeling there first impression! Secondly my Stylist Michaela was ABSOLUTELY AMAZING SUPPORTIVE and honestly words couldn't even help describe her! It was my first time to even try on a wedding dress so I was absolutely nervous and she helped calm me anytime I felt overwhelmed with family or just myself lol she definitely 100% made my day!!!!!!!!!!! I can't quite remember the lady that was checking me out but she was also so very informative, patient, and sweet!So thank y'all for all y'all did!! My whole experience was phenomenal read more

I'm getting married and my friend Angela is SUPER DUPER excited. I think she's more excited than I am. I got engaged in June and recently decided to start planning my wedding, so me and my bridesmaids went to David's Bridal in Metairie. LA. We had an AWESOME experience. I told Angela about our experience and she couldn't wait to go for herself, she immediately booked her appointment. Well she text me 2 pictures and on one I asked her to smile and she said, "I'll smile when I gets better customer service" (UNACCEPTABLE). She drove an hour to that appointment and the young lady was rushing her and very attentive to her. Now she driving an additional 20 minutes to another David's Bridal in hopes of better service. I love David's Bridals, but I think the CEO should consider "Undercover Bosses" to get to the bottom of the custom service issues... read more

Whitney was soooo helpful!! I came in with a bride to be today after being in another boutique where we didn't feel very comfortable. She made us feel right at home, brought dresses we hadn't even considered, and we walked out with the perfect dress for her big day! Also her makeup and eyebrows were on POINT read more

Have been to location several times and bridal assistance was ok. Some more enthusiastic than others. Selection of non wedding dresses are ok. Don't get me wrong, dresses were nice, just not what we were looking for. However, my most recent experience took us back to look for a Vail. We were paired with David Esqivel, he was so friendly and personable, showed so much excitement for the bride, her gown and the task of picking the perfect Vail. The experience was as I expected it should be any time in a bridal store. We talked and tasked and he gave us his honest opinion s. He had seamstress come look at alterations needed and he solicited the excitement of others to come look at non David's bridal gown. He was genuinely interested and asked questions in order to provide answers for future brides seaking similar gown etc. He spoke to mother of the bride on her choice of attire and gave his opinion on selection as well. Reassured us that our selection flowed perfectly and recommend other vendors for specific needs. The alterations women actually customized the Vail as we waited which was perfect. Saved us multiple trips back to drop off and pick up. * Please take your dress, shoes, anything you have when needing to still make purchases to compete you r dress accessories. Makes it so much easier than guessing or describing the color or texture of fabric. Make time to go during the week and during day when store is not so busy so you have the needed time to go over all needle and enjoy your experience. Weekends are too busy to get that type of service. SHOUT OUT to David E., make your appointment with him and truly truly enjoy your experience and personal time utilizing his services and expertise. read more

Came in to buy a dress for my daughters prom. We were greeted by Leah. She was so helpful and had so many great pointers and advice. I never felt pushed to purchase anything extra. She gave us space when it was appropriate, and took care of other customers but always came back around to us. Super attentive. Loved her and the whole experience. Found an amazing dress that my daughter is really excited to wear for the special occasion. read more

I had such a wonderful once and a life time experience at David's Bridal. I will remember this for the rest of my life. First of all, my stylist was incredible. Her name is Abigail. She was amazing. She made me feel so comfortable. I was a bit overwhelmed at first and didn't know what to look for. My wedding is 3 weeks away and I didn't have a dress. She made this experience so stressless. She was very attentive to my needs and understood my style and picked out the most beautiful dresses for me to try on. I am So grateful for her! I found my perfect wedding dress! She helped me find a beautiful head piece and a veil. Thank you so much Abigail for everything!! She's the best! read more

I had an amazing experience I love there service I was shopping for a prom dress and they really helped me out there is a worker named Veronica and she is just amazing I love her so much she really helped me pick out a prom dress would totally go back again read more

I came into David's Bridal expecting to leave with nothing. I left with my dress! My consultant was Abigail Vasquez and she was insanely helpful and found four dresses for me to try on that were within my budget in our 60-minute session. I told her the style I was looking for, but she brought me some stuff that was actually not exactly what I would expect myself to like. Abigail must have had an eye for what would fit my figure best because she brought me the most beautiful halter-top a-line dress that I was sold on the second I tried it on. I was convinced I was going to buy a dress with sleeves, but here I was falling in love with a dress I never thought I would like. I cannot thank Abigail enough for assisting me and providing amazing feedback on all the dresses I tried on. She helped me pick out a shaw since my wedding will be in February and it will be cold. You could tell she genuinely cared about helping me find my dress and making sure it looked perfect on me. I am so excited to take my dress in to get it altered soon! Luckily, it was the last dress of that kind and it fits me almost perfectly. An amazing off the rack purchase and one-of-a-kind! read more

David's Bridal - Me & my fiancé after we decided that this was the dress! - Bridal Near Me - Austin, Texas

OMG,,, we had the best experience w the ladies from The Austin Brodie Ln location.. Jenny was amazing, she worked w us in finding the perfect dress for my great friend. My friends Michelle was giving up on finding "the dress".. and these ladies made it happen!! Thank you lovely ladies.. 5 stars plus.... Maria Gonzales read more

Terrific customer service. Great selection with inclusive sizing and affordable pricing. Particularly liked working with Ricardo who had creative great ideas for a resistant tough customer like myself. Wonderful atmosphere to shop in the midst of so many other happy customers. read more

I came here with my friend for her first dress fitting. The employees were exceptional, and James is especially helpful for helping with accessories. We were there almost 3 hours and it was a completely enjoyable experience. The one comment I have though is that the seamstresses should just stick with one person and get them completely taken care of instead of hopping around like they did. Granted, they were the only 2 there, but it would have gone a bit smoother if there was more space for fittings. The dress options here were fantastic as well, I was definitely impressed. read more

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Last Friday, I went shopping for my Bridesmaid dress for my little brothers wedding in April. We had Jo-Nathan Hernandez as our Sales Associate (I believe he is the sales manager) who helped 4 of us and it was a very great experience! There were 4 very different sized women and he helped is pick out dresses that fit our body types! I highly highly recommend asking for Jo-Nathan!!!!! read more

Dress customer service people here very rude not only to me the bride but to members of my bridal party, then even calling to confirm tailoring appt they are extremely rude, then on day of wedding getting out of the limo dress kept coming undone in the back worst quality dresses and service definitely would not recommend this location or place if you wanna feel special and have a quality dress! read more

This was by far an amazing experience from walking-in to finding the dress of my dreams that I know I'm gonna love and priced very well. They had sizes up to a 30 so for most you would find a dress that fits just right; I myself thought I may not find one that fits but I sure found it. As for the women that helped me; Adrienne was absolutely wonderful with her extensive knowledge and style of what would look best for every curve. I can not thank her enough for making my experience worth every minuet and rather fun. If you get the choice ask for her and you won't be disappointed. read more

Noa C made my experience painless and fun! She knew exactly the right alterations and best dresses to help me try. I ended up getting the first dress she found. I will be recommending her to the other bridesmaids ASAP. read more

I purchased a dress on March 13, 2020 for my daughter's wedding scheduled for March 21, 2020. Then the coronavirus pandemic happened. The wedding was postponed, with still no date in the near future. We have been quarantined since and just recently businesses have been allowed to slowly open. I went to DB on June 5, 2020 to return the dress (with a mask on) and was told "new store policy", RETURNS had to be made no later than 14 days from the purchased date. How could I return a dress when the stores were closed? I was following all the governor's and local officials recommendations (especially since I am over 60 years old with medical issues) to stay indoors and avoid non essential outings. They refused to credit my credit card and only agreed to give me store credit. I asked to speak to the store manager and was told they were busy...I said I'd wait. I waited for about 20 minutes and then the sales associate came back and said he had called the regional manager (Angela Kaiser) and she had said "store credit only". I do not think this is fair or just. I would understand the store credit if I didn't have a receipt or if it had been more than 3 months since I had purchased the dress (considering the Covid pandemic we are STILL faced with). I was also appalled at the attitude the so called "managers" had towards me. They were demeaning and condescending and were focused on one thing only...not crediting my credit card or taking anything into consideration I told them as to why I hadn't come in earlier to the store to make the return...never mind the pandemic still upon us. I'm hoping someone in the corporate office and not the regional office can help resolve my issue. I'll be waiting to hear from corporate regarding this unjust solution. Irene Garcia read more

I had the PLEASURE of working with Abigail. I came in with an idea of what kind of dress I wanted, and Abigail was very accommodating to what I'd like to try on (so that I never have the thoughts of what if) but also suggested several dresses based on my taste and body type. What is funny is that the very first dress that I tried on was a dress that she had recommended....and every dress after that just couldn't compare. I came back the very next day after doing more research, and I tried the dress on again with her and bought it. Thank you, Abigail, Heather, and all the other ladies, for such a great experience!!! read more

Re: Bridesmaids I'm going to be a bridesmaid for the fifth time, yet this was my first time purchasing a dress at David's Bridal. I was able to walk in on a weekday evening without an appointment, and was assigned to a stylist named Ricky. He had a good attitude and was really sweet as he helped me get in and out of dresses. He even helped me take pictures so I could text them to the bride. David's Bridal was having a storewide sale of $20 off all bridesmaid dresses. In addition, there was a $30 off flash sale online which Stephanie the manager was able to honor! They will only honor a current online flash sale if you show them the website on your phone. The other bridesmaid and I were able to save a total of $50 off our $190 Oleg Cassini dress. I was impressed that the dress would be ready in one month without an expedite fee! Now that Alfred Angelo is closed, David's Bridal is the best and only option for bridesmaids who live across the country. Re: Follow Up Poor follow up. My girlfriend and I ordered our dresses on January 11. Ricky said we would both receive a phone call after one month. On February 18, my girlfriend and I both received phone calls saying the dresses had arrived and been sitting there for 32 days! Both our dresses arrived on January 16 and no one bothered to call us for 32 days! That's poor follow up. Note: Neither of us opted to give our emails. read more

I want to start off by saying that Carolina was helpful and kind, and made the best of a terrible situation. Megan, in store, was also very sweet and helpful. The rest of this review excludes them. RUN from David's Bridal. All of them. Long story short, me and 5 other bridesmaids all had issues with David's Bridal locations all across the country, but mine was the worst. I ordered my bridesmaids dress in early March, only to have the WRONG DRESS delivered at the end of July. So there is a 4 month waiting period for a lot of the dresses, not including alterations. Which was fine because the wedding was the first week of September, so I should have had plenty of time to get it altered and returned to me, if the correct dress was delivered. I never received a confirmation email after ordering my dress over the phone (and when I asked about this, I was told they don't send confirmation emails, but I was later told that they do, so who knows). You have to call the store to check on your order status, you don't get updates (again, that's at least what I was told). They also don't deliver to your house, they deliver to the store. So I have the wrong dress with no way of getting the actual dress in time. The dress I was given is unflattering, cheaper than what I paid for, and something I would never wear again (which is the whole reason I picked the dress I did). You would assume a full refund + comped alterations or something similar would be in order given the drastic situation, but the manager simply told me to bring the dress back and they would "see what they could do," after confirming the dress I wanted and originally ordered would not arrive until November 28th (the wedding is the first week of September, not including alteration time) and there was nothing they could do. I live 30 mins from the store and had already gone out of my way to pick up the dress. Long story short, Carolina found me the ONE gem dress they happened to have in stock at the store thank goodness--she is a lifesaver. I still don't like it half as much as the gorgeous Vera Wang gown I ordered, but it is much better than the dress I was given. I also was told they could not comp any alterations, and only received a partial refund, so I'm taking my alterations business elsewhere. When I made the comment that I was just glad I wasn't a bride, the manager said "yeah. But things like this happen." So if you want "things like this" to happen, David's Bridal is the place for you. read more

I would give Valery and Sefika from alterations 10 stars if I could. At the last minute (3 days before my wedding), I decided I wanted shape wear underneath my dress, something I had decided against when I made my initial purchase. My gown was very form-fitting, and I didn't want to worry about my dress creasing when I sat down or bent my waist. If you're thinking of getting a super fitted dress, just shell out the extra dough for the corset/long bra upfront and avoid my mistake. Valery measured me and found a longline bra that fit me and wouldn't be visible under my gown. Sefika sewed it onto the inner lining in record time! I was able to pickup my dress that same day. I did pay a rush fee, but it was worth it to not worry about sucking in every time I sat down. These ladies were so calm, friendly, and professional, and helped relieve a lot of my last-minute stress. Both were perfectionists and wanted to make sure I was happy with how everything looked before I left. I had a positive experience with the rest of the staff I encountered (front desk, dressing room staff, etc.) but Valery and Sefika really went above and beyond with their customer service. read more

I had an amazing experience on 3/20/24 with Vanessa! My appointment was at 4:30 p.m. I arrived a few minutes early and was greeted upon arrival. I got checked in and looked around only for a minute and Vanessa came right over. She asked me what style I was looking for and if I had a specific budget and pulled some great options. She also brought me some heels to try on with the dresses since I did not bring my own. I was the only one in the fitting room area, so it was super quiet and I had plenty of space to do some trial walks with the dresses. Throughout the process she was super patient and helpful. I was not expecting to buy a dress that day, but ended up finding the one! The dress fit perfect in the hips and she brought some clips for the top to show me what it would look like after alterations. The dress I chose was strapless, and after I mentioned that I was interested in adding some, she brought a sample set out and put them on along with the veil I picked out to give me an idea of the whole look. Vanessa made a sweet little speech and gave me a bell to ring. My bridal party and I were all teary eyed. The checkout process was smooth and we made an appointment for alterations. I also got some color swatches for my bridesmaids and purchased a garment bag. Fantastic and positive experience! read more