Our bride made an appointment for all 4 of her bridesmaids to try on dresses. We were quickly checked in, and introduced to staff who would be helping us. Staff loosely measured bridesmaids, giving estimates of sizing that may work. We were then given a quick guide of the store and where we may find what we were looking for. After selecting a few dresses, the team kept a close eye, offering their opinion and making a few suggestions about what could/ couldn't be ordered and altered. The staff was very kind and helpful but I will note that the prices in store and online varied slightly. read more

I came in looking for a bridesmaid dress for later this month. I did not have an exact idea of what I was looking for other than that it needed to be black. Adrienne was nothing short of perfection. She was able to find me many beautiful dresses to try on in order to get a grasp of what I wanted. In the end, she found me my dream dress and was the absolute sweetest! She is the best! read more

I'm a first-time bride and got engaged just last week, so today when I was out with my brother and mom, I wanted to try on dresses for the very first time. We were near the Biltmore area, and I quickly realized that you need reservations to try on dresses at most places, something I didn't know! I called David's Bridal near my house to see if they could squeeze me in, and that's when I met Imani over the phone. She was so warm, bubbly, and funny that I instantly felt like I'd made a new friend. She told me to come right over and that she'd set up an appointment for me. When I arrived, I was greeted by a beautiful lady with the brightest smile, it was Imani! She was just as sweet in person as she was on the phone. I told her my budget was $5,000 and that I wasn't entirely sure what I wanted. I mentioned that I loved styles like Galia Lahav, Millie Bobby Brown's dress, and Hailey Bieber's dress. Imani immediately got to work, pulling options that would flatter my body type. Since I have more of a square shape, I told her I wanted a silhouette that would give the illusion of an hourglass, not something too tight. I tried on a total of seven dresses, each one getting closer to a perfect 10 on my scale. The last dress I tried was a 9/10, and that's when the alterations manager stepped in. She showed me how we could customize it to my liking, pinned me up, and suddenly my dress was absolutely BEAUTIFUL. I finally understood why brides cry when they say "yes to the dress", the emotion is so real! And here's the best part, even though I had a $5,000 budget, the dress I fell in love with was a clearance dress for $399, and because it had a red sticker, it was half off. I walked out paying only $199 for my dream dress, originally priced at $1,300. What I loved most was that Imani didn't focus on price tags, she focused on what I loved, what I envisioned, and what flattered me. She listened to every detail, made the experience joyful, and celebrated with me when I said yes. If I could give Imani 1,000 stars, I would. I went in just wanting to look at dresses, and I left with my perfect gown, all thanks to her. read more

For Operations Manager Jaylee Rossell My mom and I had such a wonderful experience during our visit to David's Bridal, all thanks to Jaylee Rossell. From the moment we walked in, Jaylee greeted us with such warmth and kindness. She was incredibly sweet, patient, and attentive, making sure my mom felt completely comfortable and confident while trying on dresses. Jaylee took her time with us, answered every question, and truly went above and beyond to make the appointment special. It's rare to find someone who blends professionalism with genuine care the way she does. Her positive attitude, calm demeanor, and thoughtful attention to detail made what could have been a stressful experience feel effortless and enjoyable. Jaylee is truly an amazing representative of David's Bridal, if you get the chance to work with her, consider yourself lucky! read more

I didn't have an appointment and they were able to squeeze me in only for 30 mins. I didn't think I would have enough time to find a dress but Yasbek was so amazing that we found my dress after the second try on! She was so nice and helpful, very knowledgeable and she knew exactly what dress to choose after describing what I was looking for. read more

I booked an appointment for tonight to try on bridesmaids' dresses. One of my friends came along to assist me and send photos to my sister who lives in another state. Imani was the associate who helped me out and she was AWESOME!! She set me up in a dressing room where my friend could easily see the dresses. Imani brought me options quickly yet she had a laid back vibe. She really understood the styles I felt most comfortable in and helped find right one for the me! Plus, she helped me sign up for the Diamond Membership and I received $30 off the price of the dress. Book an appointment with Imani! read more

Imani, was an amazing help to my daughter and I. I am remarrying in my golden years and my body not the same as it was 30 years ago. She helped me pick the dresses that were the best fit for my body type and I was able to choose a dress that I would have never thought I would look so beautiful in. I know that my honey's jaw will drop when he sees me. Because mine did. Imani, thank you so much!!! read more

Horrible experience! I will never walk into another David's Bridal or consider them to anyone! I was the first one to walk in as soon as they open but yet I had to ask for help as I surrounded the front desk while others behind me was getting helped as soon as they walked in the door. I then asked "Marina" for help and if looks could kill I would be dead. She was totally stand offish and hesitated to assist me. I was the one that was looking for the dresses and sizes and taking them to the dressing room. All she did was write my name down on a magnet to put it on the dressing room. Horrible service. read more

Elyse was incredible. She was intuitive and personable. My whole group appreciated her feedback and patience. Found my dress and bridesmaids after she made a suggestion that shifted what I thought I wanted. It is so much better than I envisioned. Only downside was the bridesmaids dresses were limited so a few of my girls will have to go to a different location to try the styles they liked. read more

VERY Poor service.. no body there knows about your dress order,, delivering date of your order never right .. Horrible experience !!!!

I dread walking into here because I just know someone is always going to be rude. The first time I came in here the store manager was so unprofessional and lacked customer service skills. She cut off my bridesmaid from talking when we were being checked in. And made us all super uncomfortable. Idk if she was having a bad morning or what but that was not our fault. We just walked in. Luckily Andy picked up her slack for being rude. They brought the perfect dress and we ended up buying it. I went in yesterday with my MOH. We were greeted and checked in. I had a certain style I wanted and Madi was my stylist. She was NOT so helpful due to being double booked. (That we were weren't aware of until the end) She was running back and fourth. Hardly saw her. When we did see her she was rushed and would disappear again. She keHer manager Nichelle was perfect. Picked up her slack. Made my experience so much better. Even pinched and held dress behind me to take a selfie in a mirror. She was amazing and had the best suggestions and comments to say. Knew exactly what I wanted. I want to give 5 stars to Andy and Nichelle. read more

David's Bridal - Nichelle hiding in back of me. - Bridal Near Me - Avondale, Arizona

This store is definitely NOT "during their best" during COVID. My daughter is the flower girl on a wedding that had to be postponed due to COVID, and they would not exchange the dress we bought for my daughter for a bigger size. She "surprisingly" grew during these "COVID months." The least thing I wanted to do was call the bride to fix the problem, but since not even the manager of the store helped at all, I had no choice. This is definitely an incredibly ridiculous situation. The manager even suggested me to go to the Glendale store to see if they could help. Really? read more

David's Bridal - Bridal Near Me - Avondale, Arizona

This is the first time I ever stepped into a bridal shop so I didn't know what to expect. But both my daughter and I were overwhelmed with their system. We just wanted to take a look at a few dresses for prom but apparently you have to sign in upon entering. You must write down your name, phone number, and email address. Then, they send a sales associate to help you. The sales associate took her measurements and stated she was a size 10 in dresses. I don't think this was correct, we have bought her plenty of dresses and she is always a size 3/small, a 10 is just too big for her. (By the way, the dress she ended up buying at another store was a size 3) The lady was really nice and attentive but my daughter just didn't like the dresses there so she didn't even try any dresses on. We just wanted to look at dresses but it felt like walking in to a used car dealership. I don't know, maybe it's just us and this the norm for bridal shops. This would be ok for shopping for a wedding dress but it's just too much for a prom dress in my opinion. read more

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The alterations women did an absolutely stunning job on my wedding gown! It needed several adjustments on a quick timeline and I even requested a custom alteration and they exceeded my expectations as far as quality, appearance and timeliness. It turned out amazing! I'm so thankful I trusted the team at David's Bridal Avondale. read more

All of the girls at This David's Bridal location were absolutely amazing! From Chardonnay, to Markel, to all of the girls in between. I went here with my mother to buy her dress for my wedding, and she loved it immediately. I then returned with my flower girl, and my mother in law and helped get them their dress here as well as well as their heels for it too! It was such an amazing experience I will recommend this location to everyone I know! read more

I drove across the valley for about an hour to come to this David's bridal I checked the hours online and planned to arrive just in time to spend an hour and a half browsing with my sister for her wedding dress or possibly just a skirt. Unfortunately when we walked in at 5:30 we were promptly greeted with a woman who proudly told us they close at six which was in 15 minutes and that we would not be able to try on anything but we were allowed to browse. Apparently she told my sisters that online did not reflect the new store hours. I think it would be extremely helpful if they would have all online forms updated because many people use google and Apple Maps as a way to see if they are open. Fortunately, for us it took us about eight minutes to realize there was nothing of interest so we were able to leave before closing, but we did avoid the woman that had greeted us because she was kind of snooty rude. read more

Even though I didn't find my perfect dress for my destination anniversary trip! Andy was so helpful and and amazing! Love this location! Thank you Andy for helping me out! read more

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We visited 7 bridal stores in Arizona (4 of them David's) therefore we experienced a very wide range of customer care/service. This was our 7th store, so by this point we walked in knowing we will self serve and not rely on any customer service. Well when you least expect it, isn't it fantastic to receive the best experience in customer care that you've ever had. Alison our sales manager was genuine, attentive, thoughtful, accommodating and sensitive. We felt like we had someone on our side, someone that cared as much as we did. Alison's dedication, smile and all her pre-mentioned qualities truly made our visit to the furthest bridal store worth the drive. read more

David's Bridal - Mother of the bride - Bridal Near Me - Avondale, Arizona

Had family in town helping me plan my wedding and was able to get an appointment super last minute. Arisa was my bridal consultant and she could have not been any sweeter! She helped me narrow down my choices and my desires to make the most use of my time. All of the dresses she brought out were what I was looking for and by the end our appointment I said yes the dress. I couldn't be happier! Thank you so much for a great experience! High recommend this location and working with Arisa. read more

Honestly wow. Julie was AMAZING. I wasn't expecting much since I've heard awful reviews from them. I went online and made my appointment and hoped for the best. I came in and was greeted by the person and then sent me to my fitting room area. She was super patient and kind and took her time with me. Thank you for making it so memorable Julie & David's bridal team. read more

I wish I could give this place 0 stars. I walked in on a Sunday afternoon with the bride to try on bridesmaids dresses, I did not make an appointment because the website says "walk ins welcome". I arrived and they asked if I had an appointment to which we said "nope, your website says walk ins welcome", the girl replied that walk ins are welcome to make an appointment. Um what? That makes no sense. She says their next appointment is tomorrow but I'm welcome to look at the dresses. So I looked through them and found just 2 I'd be interested in. I ask them can I please just try these 2 dresses on - I don't need a stylists help, I literally just want to try them on. They said I need an appointment. WHY???? I literally just wanted to use a dressing room for literally 4 minutes to try them on??? I almost took them to the bathroom to try them on... but ended up leaving. The bride drove over an hour to meet me and for NOTHING. I just had a baby and I don't have a lot of time to keep going to davids bridal to TRY ON dresses so I figured I'd just order one I liked online and return it if it didn't work out. Well, Another bridesmaid heeded my warning and made an appointment at the Ahwatukee one and since we are similar in size tried on one of the dresses I'd hoped I could've tried on the day I went to this hell hole. I decided to have her buy me that one there as well and when that one arrived I could try both that one and the one I ordered online and return whichever one I liked least. Well that day came and I decided on the one I wanted. I returned to this great establishment and was told I couldn't return the dress because I didn't have a receipt. I only had an email that showed the purchase. Apparently they need a barcode on the receipt to return it. Are you kidding me? It is 2021... You have a computer system that should house this information, why do you need a barcode to make a return????? Even though I have an email that literally showed the purchase along with a sticker on the Bag that has my name and tags still attached to the dress. So she suggests I go to the Ahwatukee location to return it. Okay awesome customer service, I love driving 40 minutes out of my way!!! Just awful customer service and archaic system? Super frustrating. read more

David's Bridal - Bridal Near Me - Avondale, Arizona

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I went into this Davids Bridal on a Saturday and found a long goen to wear to a gormal event (not as a member of a wedding party). The dress I fell in live with from their rack had some loose threading and so a loose zipper at the bottom and a snag in the fabric. I asked them if they could get another one ordered in that size as the event is in 3.5 weeks. They charged me $20 for a rush order (less than 4 weeks is a rush). The dress was ready for pickup THE FOLLOWING MONDAY! That should have been a red flag for me but I took the dress home, took it out of the bag, looed it over and guess what!!! Loose/pulled thread at the zipper bottom and the same snag in the fabric!!They charged me a $20 tush order to hand me the same damn dress of their rack!!! I am pissed and they WILL hear from me in the morning!!!! read more

The employees make this place awful and there are unwritten rules you need to know before you go or you'll fall victim to their ire. Plus the HEM was over $200 and they told me when it was time to pay, that was half of the cost of the prom dress. Don't waste your energy. read more

Decent experience overall. The girls working at the front desk were exceptionally rude but the consultant we worked with did an amazing job. Haley Stock was friendly, helpful, straight to the point and answered all of our questions easily! We now have a much better idea of what the bride wants and Haley was essential in getting there!! Thank you Haley!!! read more

So this David's bridal went above and beyond, and the customer service there was excellent and put our minds at ease. We had bought our first dress at another David's bridal. Unfortunately it truly wasn't the dress she was in love with, and when we went for a second look at a different location which was this one. WE FOUND THE DRESS, But we were kind of in a bind and soo stressed because we just bought one prior and it didn't seem like we could return it. Alison made it happen. She was understanding, kind and didn't make us feel worst for our prior purchase. She gave us such a relief, called the other location, fixed our situation. Amazing. She is an amazing manager. And we will continue to shop here for our future weddings ;D The sales associate Jonathan, was also fantastic and his eye for dresses was amazing. He was fun and well spoken, gave us insight on weddings and history of dresses which was great conversation while waiting for our bride. He was great and we loved him. Want to continue working with him for our alterations and bride maids dresses Both David's bridal were extremely helpful and true to their word when it comes to a brides happiness. Absolutely happy, and will continue to shop at any David's bridal. read more

David's Bridal - Bridal Near Me - Avondale, Arizona

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Been here twice! First time was a great experience, daughter was there looking for a wedding dress. Great time with wife and daughter. I wish I can tell you the asian girls name who helped us. She was amazing. Took the time to make sure my daughters experience was great. The second visit was horrendous! I was at Mens Warehouse getting fitted for the wedding, My wife decided to stop by David's Bridal to look for a dress. Yes, my wife and I are thick, big,big boned. What ever you want to call it. They had dresses there for her to look at. But no one wanted to take the time to take care of her. And when someone did. They told her all they had in her size was in this area, there was no choosing colors or styles. Wife left embarrassed and upset. However if you go on line, they have a huge selection of plus sizes of styles and colors. You can order them on line and and get fitted there. But no one thought of bringing this up. i bet if they knew we have a wedding dress on order there, the attitude would have been different? read more

By far the worst David's Bridal you could possibly imagine. The staff is so incredibly rude. Take the extra time to go to the Scottsdale or ahwatukee location. Trust me- it's worth the drive!! read more

Telling women they lost weight after buying a dress and coming in for alterations to find out the dress is 2 sizes wrong. Admit that measurements were wrong. The alterations ladies are rude. Indignant and unhelpful. Wanting to blame the women coming in for alterations. 4 dresses were wrong. And I get told to pay for all the alterations that are more than the cost of the dress. This business is a joke. I can't believe they are okay with being so rude. read more

I stopped in to look at a dress I saw online and buy a strapless bra. I showed the woman at the entrance the dress I was looking for; she took me to some dresses a few feet away, looked slightly at the rack, and said "No, it doesn't look like we sell that dress here. Too bad because I want to see it in person too." I found the exact dress I was looking for on a rack further into the store. She didn't even try. Trying on the dress: I told her I bought a dress (still from David's Bridal) online, but wanted to see if I liked the one in stores more, but no matter what dress I chose I needed to buy a strapless, longline bra. I ended up not liking the dress after trying it on, and after that she was done helping me. Basically said good luck on your wedding then went up front to the registers to chat with the rest of the staff. So, I didn't get the bra I needed. The store was empty. They tried to be nice, but seemed inconvenienced. read more

Joleese was really friendly !! My first time going as a bridesmaid and she helped me a lot!!

Disgusting attitude and snobby behavior I don't recommend this place for anyone they work at a mediocre bridal store but act like their in Beverly Hills lmao , my wife and I went in there and they were being rude to my wife saying she can't try any dresses on. DO NOT go here. read more

This was my first David's Bridal purchase. I came here for a bridesmaid dress. I really thought they did a decent job at first, dress came quick. I knew I had to get it altered before we even ordered it, and I thought it would be best to go through the company, instead of a third party. I was definitely wrong. First, I was never told when the dress was ready, so it was kind of a guessing game (no big deal). I picked it up but never tried it on until a couple days before the wedding. I had to get it taken in above the chest. Possibly one of the worst tailoring jobs I've seen, I honestly could have done it myself if I knew it was going to come out like that. Moral of the story don't come here if you need something tailored, horrible job for a high price. Edit: Back in June the district manager, Kimberly B. said she would reach out to me but never did. I don't really care and know that they're probably busy, but I just ask that you guys follow through with what you say you're gonna do. read more

Haley was incredible! She was patient and understanding of what my bridesmaids and I were looking for. She let us pick out the dresses we wanted to try and offered great alternatives when we got stuck. She was understanding and patient. Chardonnay then manager was also extremely helpful and clear with all of our questions and concerns. After several appointments at other places we finally found pur perfect bridesmaid dresses! So happy to check another box of this crazy wedding list! Thank you Haley and Chardonnay! read more

Walked in to measured was told I was able to come In for measured to get an idea for a bridesmaid dress. But right off the bat of walking in your front desk girl was rude. Was ready to pick out bridesmaid dresses and dress. Just for her lack of politeness, and attitude. I will take my business else where. No one should be treated she treated me for not knowing what I wanted when I walked in. I was warned now to come and now I won't step foot in this location drove all the way from Cave creek. read more

I worked with Dianna for a drop-in appointment. She was so friendly and helpful in answering my questions about transporting the dress for an out-of-state wedding. read more

This davids bridal location felt like we were being targeted. They were very rude and unprofessional. They told my fiance and I that we could not buy the dresses that are there the racks and they were only for trying on. Absolutely heart breaking to tell the only 2 black girls in the whole store, that we cant buy anything. Absolutely disgusted, we left and will never be back nore refer. read more

I have very mixed feelings about David's Bridal. Impressive selection and styles - unimpressive service. Two of my friends and I came into this location on Sunday to browse and try on some different dresses for my wedding that is approaching at the end of this year. Even though we had an appointment for noon, we had to wait for about 10 minutes until our "consultant" came to greet us. I say consultant with quotation marks for a reason - she was hardly there for us/me at all. I don't recall her name, do you know why? She was hardly with us the entire appointment. Our consultant was working with two bridal parties at once; it was very busy in the store today which is completely understandable for a weekend afternoon. However, I felt really ignored in comparison to the other party who was sharing our consultant. The attention was split between the two bridal parties 30/70. My appointment lasted 90 minutes and I only tried on six dresses during that entire time. I was waiting there in front of my dressing room uncomfortably in these huge dresses waiting for help to change out of them - sometimes up to ten minutes at a time. And, when my consultant would finally come back to my party after bouncing between the two of them, she kept showing me dresses that I said I did not like the style of earlier. I felt like she was not listening to me very well because she was too preoccupied with the other party. The most annoying part of the experience was, when the other party finally did leave, apparently my appointment time was also up. Yes, technically my appointment time had ended by then, but I had assumed that I would get some extra time seeing as I was hardly paid attention to during my time slot. My consultant refused to let me look at any other styles - she instead kept egging me to "go to the front and book a follow up appointment because my time was up". My friends and I left after that. Kinda ridiculous. The reason why I gave my visit two stars instead of none is because I did see some styles of dresses that I really did like. I enjoyed the vast selection and styles that they had; and I did actually find a dress that I fell in love with. I think I will wind up coming back with my family to purchase it in the near future as I really did adore it - though I will probably call ahead to specifically ask to have a consultant work exclusively with me. **Update: Since my appointment yesterday, I did speak with one of the shift managers today from this location and she listened to what I had to say and apologized for my experience. She assured me that this is not the type of standard that the store wants to set and she invited me to come to a follow up appointment, with her as my consultant, when I am ready. I really appreciated this and I will definitely come back to try it again. read more

Ok, I have to make an appointment just to try on the dress I am getting. I already have the dress style number and the color. I just wanted to make sure that I buy the right size. I made an appointment because that's what they told me. I tried on the same dress and got the size which was right for me. So I ordered it but in the color I wanted. When I got the dress, it was too big and needed to be altered. And they will charge me again on top of the money I paid for the dress. What's the point of the sizing dress appointment when the dress I got and thought was the right size ended up too big!!and they wanted to charge me for alterations! It's not even cheap! I basically paid for a dress made supposedly for my size but the dress I got ended up a little too big and they want me to pay more money for it to be altered! Ridiculous!!! UPDATE: So Davids Bridal said to reach out and email them to try and see if we can fix the issue. Well...I sent them an email like 3 weeks ago and NEVER got a response!!! Lol Seriously?! Wow... read more

Lovely store. Pretty and the staff are wonderful. We had a flower fine I fitted with a dress and she fainted. The staff were Great. They knew what to do and provided her with water and even a chocolate bar was bought. They were fabulous. read more

Went to this store for my daughters wedding dress, she found the one on sale for 600 but needed hemming, a couple of nips and tucks and a bustle according to the sales lady. My dress just needed hemming which was 75. Figured from what the lady said around 350-375 but nearly collapsed when the total came to 562 on the alteration day. What could we do. Just make sure you find out how much each part of the alteration will be so you will not be hit with a large bill. read more