Came in to find a wedding dress and I did but there are some oddities to the appointment experience. They text you multiple times to encourage you to set up favorites online to make the process smoother.... But then they don't pull any of the dresses you have on the list and just say look at the racks and take pictures of the tag. Ended up with a clearance dress so it need some minor repairs and then typical alterations but the price was great. At checkout my associate forgot to ring up the veil we picked so we had to come back in and make a second purchase. Overall there is a lot of lacking and giving limited info. End all be all I'm thankful I found a dress and veil. Oh and it's important to note that for dress try on the associates can no longer assist in the dressing room so make sure to bring a friend! read more

We were at the store yesterday. I was there with my niece who was looking for a dress. We did not make an appointment. It was a last-minute thing because she had been seeking another dress that she had seen at another location, but that didn't work out. it was only 5 PM. The store closed at six. We just thought we would pop in and take a look around. We're not expecting any special treatment or any appointment type treatment and the first lady who came to US was rather abrupt and not very welcoming We try not to let that bother us and then another nicer sales person told my niece that she could in turn on dresses off of the sales rack so we did that still plenty of time before closing. We're not imposing on anyone and yet the same first lady came back around being more rude Was rather upsetting to both my niece and myself not the experience. I wanted her to have when shopping for anything for her wedding I tried to let it go, but it is still bothering me. You should ask your employees to treat the customers a little nicer and not be so worried that we're gonna stay too late or not buy anything. We actually did buy a dress much as I reluctantly hated to do so after being treated like that no, we didn't spend a ton of money in there We don't a smaller budget, but we're still people and we're still customers. Broke my heart that my sweet niece did not have a real pleasant experience. read more

I made an appointment to try on wedding dresses and my consultant was Barbara. She was amazing. She picked out the dresses I had liked on my profile and when I didn't like any of those she helped me pick out what fits my body (5" and petite) and style. Dresses were very affordable. read more

These ladies are FABULOUS!!! I booked an appointment for my daughter for her pageant to check out some undergarments and accessories for her dresses. It was very easy to book an appointment. She worked with Barbara the stylist who helped with her overall looks along with giving her pointers for her interview. When they couldn't find an item that suited my daughter's needs Barbara also offered another solution of having the dresses altered. The alteration team was also very awesome they were able to do the configurations of the dresses within the time frame needed for a minimal fee for rushing. The alterations, the addition of the sash, and undergarments came to $288 and some change. All in all the price was much cheaper than I expected with everything my daughter purchased. Top quality service for all the staff members we interacted with. My daughter's comment when we first arrived was "wow, I totally forgot they sell prom dresses!" David's Bridal is so much more than just wedding dresses. read more

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It was my first time trying on wedding dresses and scheduled an appointment on a Saturday morning which is the busiest time apparently. Walking in, the store was already filled with customers and it was a bit overwhelming. I brought my bridesmaids and matron of honor with me because online it said there was no limit of how many people can come to the appointment and once we got there, there were not enough seats for everyone so some had to stand. The person who helped me right off the bat asked if I had any saved dresses I would have liked to see first- I showed her my list and she pulled at least 4-5 dresses but I had more saved. At the start of my appointment, she said because the store is so busy, she had to take care of me and another person. Once getting my dresses, I wasn't offered any assistance in getting in them, my matron of honor is actually the one who helped me get them off hanger, put them on and take them off and the person who was supposed to help me only collected the dresses back. I did not say yes any dresses at David's Bridal. I don't know if the was the whole experience itself that stopped me from looking but because of the atmosphere, poor customer service, I did not want to spend any more time there. The only positive thing I can say is I was given a free tote bag with 2 aerosol deodorants and hello fresh and Shutterfly discount codes. read more

I bought a beautiful rose gold beaded dress from an outside company. I took it here for alterations and even tho alterations were well done ... they did not do what I wanted! I specifically had a long conversation with them about saving my extra material from the dress. I explained how I will use this for a cultural tradition and they threw it away. Then had the audacity to admit their mistake and at the same time lie about how much material was left...I was there for my fitting and saw where it was cut!!! I'm so disappointed in choosing them for alterations and paying TOP DOLLAR. Only reason I even went here is to ensure it was done properly - saving the material included!!! Should have went to a mom and pop shop..... When I asked what they would do to make it right, the manager said there was nothing that could be done. I'll be contacting corporate!! read more

I bought a mother of the bride dress all tags were on the dress and still could of been sold Better places to shop at 31 days ago but didn't really luv it it was poorly made. I went back to store to return it on the 31st day and they wouldn't take it back for 1 day after the return policy. Very disappointed how an exception could not be made. Ladies think 2X before buying anything here the service is horrible. It's always worth the extra$ to get better service read more

My stylist was Iliana, she was so patient and helped me pick out my beautiful prom dress. She helped me so much! She is so great!

Purchased a bridesmaid's dress. It was the last in stock, and unable to order another one online. There were a few loose stitches. The person helping us said they'd provide the alteration and steam as a way of compensating for the issues with the dress. Cool. We came back a few weeks later for the alterations appointment to be shown a $100 bill for alterations. We spoke to the manager who said she didn't see any notes of the adjustment, and said they don't typically do anything like that. Never apologized, or acknowledged why we'd be frustrated. Lesson learned -- always get it in writing! lol read more

My Ladies name was Barbara K. She is fairly new but did a wonderful job. The dress was not outrageous amount. It was worth was we spent. My dress is gorgeous for my event. was not over $200. read more

My party and I went to look at bridal dresses and our consultant Tammy was amazing, she was super helpful and we had an amazing time with her with her humor and willingness to help. We had a great experience and even got a bridesmaid dress read more

I was a spectator during my friends wedding dress process but did visit enough to see they offered great service and has alot of choices for your needs. They not only had dresses but shoes and other cute stuff custom to a bride and a wedding. There prices can meet every budget and they have some clearance deals also. read more

This location was ok, one hour is not enough time to choose a dress. After my one hour was up I said that I wanted to come back just to make sure I didn't miss anything but my sales person indicated that if she didn't make the sale with her, she would lose the commission totally turned me off I don't need my decision to buy address to be based on who gets the commission I decided to go to the other location. It worked out better. read more

This is my second visit to this location helping a friend find a wedding dress and what an adventure. She made an appointment with a consultant and I'm glad she did. While they weren't that busy it's always better to be safe than sorry. Both times she got someone who's willing to have fun with our crazy selves while she tried on dresses, Lacey the first time and Mel the second. They have an amazing selection of different styles, colors, and sizes with wedding dresses and she probably tried on about 6 or 7 before she fell in love with one. She wasn't completely sold on it so she was notified that she could come back at a later date to try it on again or any of the other ones, which brings us to this visit. The first one she tried on before overruled her previous visit and my bestie was completely sold this time around. I like that while she was trying on dresses we, her bridal audience and very-opinionated friends, had seats around her dressing room that was completely covered in mirrors. We could see her dress from all angles and with the addition of necessary accessories she's going to look like a Queen :) It'll be my turn soon....as a bridesmaid silly! And I will be returning to this location to werk the catwalk. read more

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My daughter had an appointment set for Friday, 9/16/22 at the Atlantic Avenue (Regency) store. When we arrived, the place was very busy and there was only one salesperson, Frances, available to help all the brides. Despite the craziness, Frances was amazing -- she's a knowledgeable, kind, friendly and patient person. She was running all over the place trying to help all the brides at the same time (apparently a couple arrived without appointments), but we felt very well taken care of. Frances should be commended for her professionalism under pressure. Her attitude stayed very positive throughout the time we were there. We thoroughly enjoyed working with her and would definitely recommend her services to anyone. read more

The River city location is excellent! Very caring , listened and took care of my future daughter in law well. We found her local wedding dress . Unfortunately when we visited the Southside location for her destination wedding back in April the service was horrible , and apparently it was the manager!! We bought her dress somewhere else . I would stay away from south side location . The River city location used to be on regency . Great service !! I purchased my wedding dress there 2006. The time it took and the service we received was valuable to us . Precious moments read more

Only because it's a bridal store, I thought I'd stop in for a low plunge, backless bodysuit. They didn't have exactly what I wanted but did have something that could possibly work. When I went to pay, I was refused to purchase anything without providing my first and last name, phone number and email!! I left everything there and said no. I do not want to be added to your spam lists (it's happened in the past and took forever to stop) and I don't want my information sold (I know for a fact they do!). No more even trying with this company anymore!! Horrible!! read more

David's Bridal - Strapless backless bodysuit I'll find elsewhere! - Bridal Near Me - Jacksonville, Florida

How had I not re reviewed! I happily found myself in need of a Wedding gown, and made an appointment. I had a few pictures of things that I liked, but I had to try on what seemed like a parade of dresses before finding MY dress. I of course had Maya and Debbie by my side to help me choose, and I felt they were treated like royalty as well. I thought I had found the right one my first visit, but left thinking about a different dress. We called it "pockets dress" because it did have pockets. I worked with Mel and also Lacey, and they were both amazing and accommodating. During my second time there, I put on that dress that was still in the back of my mind, and..I cried. I knew. The illusion neckline, the lace, the silhouette..it was not only ME, it was exactly what I knew my now husband would love. I had several fittings, an hooouuurrrs long alteration appointment (the layers, the pins, oy!) And also my final pickup. I purchased my veil and accessories for the dress as well as my undergarments right there in store. I will say I might have saved some money on things buying elsewhere, however knowing it all would match and work well together made me feel good. The staff is out of this world sweet, helpful and actually honest with opinions when you ask. I could not have asked for a better Bride to Be experience! read more

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This location was awesome. Clean, organized, and busy! The ladies were so helpful and my sister got blessed to find her dress the same day. Same situation for us girls! I wish I could remember the lovely ladies name but she knows who she is! Thank you read more

David's Bridal - Bridal Near Me - Jacksonville, Florida

COVID restrictions in place: steaming dresses after try-on, cleaning dressing rooms between customers, gloves on when touching dresses. Jennifer was amazing and helped us find bridesmaid and mother-of-the-bride dresses without having to try on lots of dresses. Good experience. Recommended #VickieTravelz read more

This place was such an amazing place to go! I gotta admit I was super anxious knowing that Saturday was the day I was going to look for a wedding dress. Being a bigger girl, I knew that it was going to be difficult. Let me tell you. I have NEVER felt so confident and so beautiful in the hands of people who don't even know me! The whole time I was in the dressing room, I was laughing and having a good time. It was so much fun especially coming into it being super sad and anxious. First and foremost a HUGE thank you too Kashi!! She was the one who made this whole experience a million times better. She made sure I was comfortable and happy and made sure I had everything I needed by the end of the appointment. If you ever need help at your bridal appointment, ASK FOR HER!!!! She is the best person I could've dreamed of to help me find my dream dress. Thank you Kashi for your amazing amazing work!! Couldn't have done this without you read more

David's Bridal - Kashi - Bridal Near Me - Jacksonville, Florida

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Christine was awesome!! I cannot tell you how happy I felt when I walked in to that store! My anxiety was through the roof! But when Christine was helping me go through the dresses I prefer I felt at ease. I was feeling hopeless but as soon as I was going to give up, she popped in and handed me another dress. And yes, of course I picked that one. It's as if she knew my style! She is really friendly and will help you pick out dresses until you can't anymore haha! Being the same culture we talked about Filipino food and well as Cambodian and others! Now let's not forget about her Blasian manager lol she's awesome too! I'd rate this place an 11-star if given the option!! Thank you Christine and staff! read more

I specifically want to brag on the alterations department! Blanca went above and beyond to make sure that my friend, the bride, looked perfect! Blanca has so much experience, skill, warmth, and genuine care! I cannot recommend her or the alterations department at David's bridal enough!!!! read more

Chelsea is a absolute rockstar. I had an issue with my bridesmaid dress 10 days away from the event & she not only helped calm my panic over the phone the day prior, but she pulled 4 beautiful dresses for me to try on the next day, in my exact size and color, she helped me pick out the perfect substitute, and accommodated my every need. She was kind, courteous and a great help. Thank you Chelsea, I can look forward to being comfortable and feeling beautiful for my best friends wedding. P.s. they also have masks in their signature color swatches that can match your dress exactly. Can't wait for our event on November 7th! Thanks again!! read more

David's Bridal - Chelsea, the superstar. - Bridal Near Me - Jacksonville, Florida

Terrible place ask them repeatedly to alter my daughter's dress so her shoe show and after paying almost $100 pick it up and they didnt do much definitely goin to call bbb and make sure this business get shut down what a waste of place... negative stars.... read more

Ask for Jacks. They were incredibly helpful and friendly. They found the perfect dress for my sister to wear to her son's wedding.

Dont EVER go to David's Bridal!!! I had to order a 2and bridesmaid gown, at David's bridal suggestion, as the 1st gown was too small. They promised I could return the dress that I didnt use, and not to mention the 2nd dress came in a week late and 1 week before our wedding... fast forward, post COVID 19 closures, and now they won't accept the return #davidsbridal #davidsbridalsucks #dontusedavidsbridal read more

We had an amazing experience here finding a bridal gown for a friend. Mercedes was super attentive and the whole staff was kind and generous with their time. I highly recommend them for all your bridal party needs! read more

Their website clearly states "walk ins welcome", however I did not feel very welcomed. I understand being busy or understaffed but being told "we don't have time right now for you to try on any dresses, just take a photo and look online" was extremely discouraging. The situation could've been handled more delicately by offering to help me make an appointment and return, or come back another time but instead I was hastily told "brown racks are most of our bridal gowns and clearance is on the back". Definitely ruined my first wedding dress shopping experience. read more

David's Bridal is a well-oiled machine of the bridal dress industry. Myself, my mother, and one of my bridesmaids took a trip to DB this past Sunday. Knowing that I was wanting an affordable dress, I was going to this appointment with a very open mind. I got there and was asked to fill out the typical bridal registry forms and was assigned to a coordinator, Megan. Megan was busy with another client at the moment, but they helped me pick out a few to get started with. It was a fun afternoon spent in the bridal shop and we had a good time trying different options with help from Megan and some of her coworkers. For the girl who started out wanting a completely casual wedding, I quickly found myself getting wrapped up in the fantasy of being the princess bride. read more

My stylist, Gabby was very helpful. I needed a Mother-of-the-bride gown and she was very supportive with suggestions for styles and shoes.

Kaleana was so sweet and helpful! I have extreme anxiety in general and was worried about the pressure of choosing a dress and she made my experience seamless. They allowed me and the girls to have a fun memorable experience without any issues at all! read more

I received excellent service at this particular store location. I originally bought a MOTB dress at a David's Bridal In Vegas. The consultant at the Vegas store advised me on what size to get and placed an order for my dress. When the dress arrived it didn't fit. I brought it in to exchange the dress for a different size but the dress was discontinued. No!!!! It was such an amazing color and style. Oh well, I remained calm and started my search for another dress. Every dress the consultant pulled out for me was either too big or ugly. She was trying her best and showing me dresses that just weren't me. I ended up finding three dresses on my own. I saw the consultant doubting my choices. When I tried the third dress on I knew I had found my new dress. I was ecstatic! It was a dress from the bridesmaids section. It was light weight, flirty and the color I wanted. Perfect for a beach wedding. Another staff member did the exchange for me. It ended up costing me $50 more but I actually liked it better than the first dress I chose. They ordered the new dress for me and it was ready for pickup in less than two weeks. The store was nicely lit and has huge mirrors so you can see yourself at every angle. There are plenty of dresses in all sorts of color and fabric and sizes to chose from. I would totally recommend this store for special occasion dresses. read more