I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

I highly recommend Piano Forte. I picked this company based on their knowledge of pianos, and the…read morefact they move only pianos. Its a father/son family owned business. They are very responsive, and professional. I was out of state for work, and they were able to help me coordinate the move with the person I purchased the piano from and my nanny to have it delivered. I was kept informed on the progress of the move, even though I was out of town. They gave me information about the piano, and were well versed on pianos. It was very fair priced I felt. I highly recommend their service.

Alberto and his team seamlessly moved our Wurlitzer Spinet from one house to another. They arrived…read moreon time, they protected the floors and were very careful with the piano, and the team was professional and efficient. I called on a Friday and had the piano at my house the next day, all at a reasonable rate! Highly recommend.

Honestly sad to write a negative review as I go out of my way to support small businesses, and…read moreespecially women owned, but Nicole really dropped the ball. There was a surcharge for her to travel from San Antonio to Austin, which I was willing to pay to give her my business. The piano tuning itself was fine, but I had 3 broken strings that she took to be replaced. The kicker is that it she took the strings in September and it was mid-February that she finally scheduled to install the strings. I was always the one to try to make contact. She was a no-show for that appointment and then just ghosted me. I repeatedly reached out several times a week via text and phone calls, with no response and finally recommending that she just mail me my strings. Excuses were finally made and it was late March when I was told the truth of the situation. According to Nicole, the strings were lost between the supplier and her home. So why had she scheduled that February appointment? Why did she agree to mail the strings? She offered nothing to compensate me for my lost strings and complained that she was out the money to the supplier. Meanwhile I have to hire someone else to replace those strings at undoubtedly a greater cost to me. Overall, it was an extremely frustrating situation and unprofessionally handled on her part.

My piano sounds great now! Nicole answered messages quickly, was available for an appointment right…read moreaway, she came exactly on time, and did a nice job. She plays the piano herself and also writes her own songs. I really enjoyed working with her.

will use again. The technician was knowledgeable and charged reasonable fees with honest opinions.read more

It took 3 trips to bring this old piano back to life!! Mr. Hess was patient, knowledgable,…read morecourteous, honest and affordable. The piano required major overhaul, but it's playing almost as great as it did over 30 years ago! Highly recommended!

Mr. Shavney is a great man and piano tuner. He tuned my Philadelphia upright piano great. He was…read moretimely and fair price. Mr. Shavney has done work for family and friends for many years. He is friendly and great to talk to with years of various experiences. I will continue to use him for all my piano tuning needs.

I took piano lessons for 6 years and went from not being able to read or play to playing advanced…read morepieces like the heroic polonaise and variations on chopin's etudes. Mr Shavney will teach you a lot about life as well. He is a great at working around the piano even fixing them. Highly recommended!

I recently had a 3 man team help me download a moving trailer. A very nice group of guys, great…read morejob and very helpful. I needed help assembling furniture, they stepped right in and were extremely helpful.

Superb in handling fine items and staying until the job is done. Great crew, very friendly.read more

Wow! Best piano service around - sales and service are the best…read more5 stars A+++++ very responsive as well

From the owner: We are a family-owned and operated piano store with over 50 years of experience serving San Antonio…read moreand the surrounding areas with high-quality new and used pianos and reliable services. We specialize in piano sales, piano tuning, repairs, and restoration.

We contacted Danny for a broken piano leg. He went above and beyond to find us a matching leg and…read moremade adjustments so that it will fit. He has a ton of really cool pianos and showed us around his shop. He is very knowledgeable and a really easy person to work with! I would highly recommend contacting him for any piano needs.

From the owner: We are a family-owned and operated piano store with over 50 years of experience serving San Antonio…read moreand the surrounding areas with high-quality new and used pianos and reliable services. We specialize in piano sales, piano tuning, repairs, and restoration.

I hired them to pack my mom's stuff and move her across town (in San Antonio) and I have no…read morecomplaints. They showed up exactly on time, they had all of the moving supplies on hand, and there was nothing damaged or broken. I'd hire them again in a heartbeat! The only thing to be aware of (and this might be the case with all moving companies) is they will not move cleaning chemicals or alchohol. However, the movers were kind enough to package this stuff up for us to move ourselves. The guys were very professional and courteous. ZERO complaints.

Matthew and Elijah were excellent! The move was smooth and pleasant. I would definitely use them…read moreagain.