1. Rockafellow Piano

    1. Rockafellow Piano

    0

    San Antonio, TX

    Rockafellow Piano

    5.0 (1 review)
    Open 8:00 am - 9:00 pm
    Updated 3 weeks ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Rockafellow Piano

    Custom piano building

    Piano moving

    Rockafellow Piano Photos

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    I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

    Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

    Alamo Music Center - SC10e is about 4 inches deep so sits close and has excellent playability.

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    I have been watching Alamo Music YouTube videos for years. So when travel brought my wife and I to…read moreSan Antonio it was a must stop. We walked in expecting to see some guitars and amps, we knew they had pianos and stuff. We thought we would wonder through and say, "Been there." And have a little check mark, you know? Well walked in the front door and saw Cooper at a desk on a computer... I was gob smacked! For some reason I never really expected to see Cooper or Chris but there he was. Introduced myself and to keep from looking the complete fanboy idiot I asked bout a Yamaha Tas3. They had one, so I asked Cooper to demo the loop function (sly of me, I know) and he laid down a simple thing I had seen him play on YouTube before. Wonderful! We had a brief discussion about it and he gave me a little discount, put new 10's on it, checked it over and shipped it home to Florida for free. Great service, great local music store feel, great experience.

    I've been a long time viewer of their online material for Taylor and Martin guitars. I emailed…read moreregarding a specific Taylor model. Cooper personally contacted Me and hand picked a guitar from warehouse, sent me videos and photos in a matter of minutes, he found the best shipping option for me. Cooper is fantastic. He answered all my questions. He was extremely thoughtful and professional at every point along the way. I could not ask for a better guitar buying experience remotely. I will use Alamo Music for now on purchasing guitars.

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    I contacted Brian Henselman again to tune Things Two's baby grand piano as it was recently moved as…read moreI purchased a new home. Its important to tune a piano after a move and on other occasions such as: 1- When a piano is not played, the strings will gradually stretch with the passage of time and the piano will fall out of tune. Pianos need regular tuning at least once a year to keep them up to pitch and playing the correct notes. 2- When fluctuations in temperature and humidity occur which cause the wooden parts of the piano to expand and contract, affecting string tension. 3- When a piano is not tuned regularly. Pianos get set in their ways as they age. A piano that hasn't been tuned in a long time will go out of tune again very quickly. Pianos are temperamental and should be tuned at least once per year. I like to think of a piano like a car in that, cars require regular tune ups, oil changes etc. Brian showed up on time, was efficient and gave some great tips on piano care. If you are seeking an honest and reliable piano tuner, Brian is the best bet! Total for tuning: 205.68 #supportlocal

    I rented a piano from Brian for 6 months while taking piano lessons. The transaction was smooth…read moreand efficient. His movers showed up as scheduled both when moving the piano into the house and out. Brian was really informative when helping me out with choosing a piano. He offers both purchase and rental deals. If you're in the market for piano, I'd recommend checking out his gallery.

    Rockafellow Piano - pianoservices - Updated September 2026

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