My son was involved in a hit and run incident that damaged the rear passenger door, rear quarter…read morepanel, rear wheel, and rear bumper of his 2022 Honda Civic Sport Touring The initial estimate for the repairs was over $4300 from a respected local shop. I opted to hold off on the repairs due to the cost, we were paying out of pocket so as not to impact our insurance cost a good friend recommend I get a quote from CT Concepts and am I ever glad i took his advice CT Concepts bid for the same exact work was $2300 dollars. I thought it sounded too good to be true but I took the risk CT Concepts executed the repairs in three days - the other shop quoted 2 week, and they did an amazing job. I couldn't have been more pleased with the results My son's car is a rare color for a Honda, Smokey mauve pearl, but CT Concepts matched it perfectly. They did such a great job that you would never know the car was hit All the lines are right, the sheet metal is straight, and the paint color is seamless end to end I highly recommend CT Concepts and will use them for any future paint and body work needs Check them out before you commit to any other shop

The scratches on my car were fixed and it looks like new. Repairs were done in the time frame…read morequoted and price was exactly per the estimate.

Robert was great. He fixed 2 large dents on my Gladiator. Super happy with the results. Having him…read morefix a few minor dings on another car as well. Will definitely use again!

The guy answered a call right away, gave an estimate right away with a fair pfor the fix based on…read morethe images I sent, came in an hour as promised and fix the dent. Was also with his son showing how the business done:) Highly recommend, support local small business!

I can't say enough good things about Princeton Auto Collision Center. It's rare to find a local…read moreshop that not only does excellent work but is also willing to tackle repairs that other places won't even consider. The team here truly goes above and beyond, especially when it comes to unconventional or tricky repairs. Instead of taking the easy route, they take the time to figure things out, offer creative solutions, and make sure the job is done right. Their attention to detail, honesty, and willingness to go the extra mile really set them apart from the typical collision shop. If you're looking for a reliable local business that genuinely cares about their customers and takes pride in their work, Princeton Auto Collision Center is the place to go. Highly recommended!

Princeton Auto Collision was an excellent choice. They were very responsive, gave an informed and…read morevery reasonable quote, and did the work quickly for the agreed upon price. The work was superb and the people lovely.

my wife and I recently had our 15 Highlander in Josh's. Corey was GREAT. patience of JOB. worked…read morebetween us and Allstate, always had our best interest. no one can compare to Josh's. I find myself telling people all the time about our experiences there. forget the big guys. Josh's in without a doubt, the best.

Honest, straightforward, and quality work. It's been so long since I've felt like I can trust an…read moreestimate and auto work. This business is hands down the definition of family owned, American, and excellent customer service . Highly recommend.

Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

I had my Toyota 2024 repaired after a car accident. Excellent service. My car was repaired…read moreperfectly and looks like new. The work was very professional and detailed. They kept me updated throughout the process and delivered exactly what was promised. You can tell they truly care about quality and customer service. I am very satisfied with the results and highly recommend them.

Top-Notch Service & Honest Work!…read more Brought my Tesla Performance here for a blackout badge install, and I couldn't be happier. When they removed the old logo, there was some tough factory glue left behind. Instead of risking damage by trying to chisel it off, they took the cautious approach and installed the new badge around it--showing real attention to detail. What really impressed me was their honesty--they didn't charge me for the work as a courtesy. That kind of integrity is rare! I'll definitely be bringing my other Teslas here and recommending them to anyone looking for quality work. 10/10--these guys are perfectionists!

This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

Had our car repaired in December. The team was awesome and the repairs completed on time and as…read morepromised. The initial quote was accurate and the price very fair. If the need ever arises, we will definitely go there again.

Wanted to like this place, even after giving them multiple chances and more patience than deserved…read more Didn't want to go to a big shop like Caliber, etc, but wish I would have! High level feedback: Customer service is beyond poor. Breakdown in communication and relay of information. Zero value in customers. Quality assurance: poor. The vehicle we received never should have even been released for pickup. Confidence: frustrating lack of confidence the job is getting done and done correctly. Parts: it was clear that the end result and appearance of the parts they changed out was not a high-level of importance. Truly, their lack of attention to detail and customers makes me believe they are a churn and burn company looking for quantity over quality. It's not worth your time to chase this and wait, and I wasn't even paying for any of it. Disappointed beyond words.

I recently was serviced here and the service was great associates made the experience so welcoming…read morethe finish work was perfect went over and beyond to make feel me satisfied I would recommend everything went perfect and was done in timely manner no complaints big thanks to Ryan guy is good at what he does!!

I would not hesitate to go back to these guys, great job. I…read morehad a minor incident withmy car and I brought it to four other body shops for estimate of work. Of those four, nobody really listens to you. I told them, that I was paying for it myself and not going through my insurance. G_d gave two ears and one mouth for reason but those other places did not get that. Vivid, they listened, they understood that I was paying for this work. They were cooperative, they were friendly, they were terrific. Needless to say, they did a beautiful job. The car was presented clean, the damaged area looked great, Good job, great job, outstanding job. Do not hesitate to use these people if you have an incident with your car.

Shannon did a great job. Phenomenal service, quality, and price. I would definitely recommend them!read more

Contacted DFW Bumper Solutions after an unfortunate encounter with another car's trailer hitch…read more They contacted me back in minutes, made the appointment for the next day. They gave me a two-hour window for their arrival and showed up 15 minutes into that window. The whole job, including some preexistent scuffing on the side of the bumper, took about two hours, all done in my driveway. The color match and finish is impeccable and the price is less than a third of what a body shop would have cost me, not counting leaving the vehicle and having to get a rental while they did it. Multiple, convenient ways to pay. Cannot say enough good about this business (I almost want to call it a service), and Shannon who came and did all the work. Top notch, down-to-earth good neighbors. Highly recommended.