Extremely professional, courteous, compassionate. He goes way above and beyond to help you.read more

Went in for a scooter charger and Tony took care of me. Place is very nice and they have what you…read moreneed. Thank you, Tony!

No muss, no fuss, very helpful, very informative; we called because we needed some equipment…read moreimmediately, they knew their stock and prices with no delay, so I drove over (plenty of in-front and more nearby accessible parking spaces and they have an accessible entrance, btw) and it took all of five minutes to compare some like-kind items, they were super-patient while I relayed specs to my bosses (my father-in-law and his daughter), get a quick but clear operational demo, pick and pack it up, pay and Bob's your uncle. I know where I'm if/when the next problem needs a special medical equipment solution.

I needed to purchase thigh high compression stockings for phlebectomy post op…read more My lovely sales gal measured me and took the time to show me how to correctly and efficiently put the darn thing on!!! Thank you for the tip with the strong dish gloves!!! What a help!!!! ; )

I purchased a Pride Go-Go sport scooter from these people SEVEN years ago. Today it finally gave…read moreout. I called to ask a tech question to make sure it is DOA, expecting to need to purchase a new one. I get some clown on the phone who wants to be 110% sure I purchased from THEM before he would help me. He even went so far as to ask for my "Order number" from 7 years ago. THIS shows their true colors, it is all about the DOLLARS. I told the man I had intended to purchase a NEW scooter if my suspicions were confirmed but since he was more interested in confirming I purchased from THEM than HELPING ME, I would be buying my NEW SCOOTER from another dealer. NICE GOING, GREAT WAY TO LOOSE A PREVIOUS CUSTOMER.

I ordered a part for my scooter. The package was crushed (a small part placed in a large…read morenon[-cushioned box). the part was damaged. It would not have worked, even if it had not been damaged. This is despite the fact that the website said it was correct for this scooter. Customer service gave me a runaround and said I would be charged 20% to return this, rather than a full $50. 00 refund. I find this to be extremely poor customer relations! In response to Andrew: It appears there are two views of this fiasco. My experience is exactly as I stated. The box and product were damaged. Even if it had not been damaged the item would not have worked, despite the website leading me to believe it was okay for the Go-Go. This escalated because of your customer service making things complicated. Interestingly, of course I have a computer. What I said was that I use a landline and do not the technical ability to photograph and send images. You have distorted this fact. I can take a regular camera and mail through the Post Office pictures to people, have never been able to send photos through a computer. Wish I'd read the other negative reviews before engaging with this firm.

The two men were excellent and did a great job working together as a team they made me feel…read morecomfortable and I knew I was in good hands and I like the way it looks

We couldn't be more pleased with the friendly and knowledgable owner and technician we met. John…read morewas so concerning with our problem we had with our Mobility Scooter. We felt like we had finally had found a Company that actually cared about their customer. Thank you guys for being there and continuing great customer service. We will always be back. Like someone else had said may years ago "you ABSOLUTELY will not be disappointed" Thanks again, Mark and Christy

This seller advertised free shipping. He then said that shipping to Hawaii would be an additional…read more$200+ even though Hawaii was not excluded on eBay. He tried to blame it on eBay, but THE SELLER is the one who sets the shipping parameters, NOT ebay. Fine .... I asked for a refund. It took OVER seven days for the seller to refund my money. It just takes one or two clicks of a button to refund the customer, I know because I have been a seller. Then he hounds me with messages why I left a bad review..... See the screenshot below ... we did do business. He has time to harass me with messages about leaving an accurate negative review, but didn't have the time to refund my money for over seven days.

Buyer beware! I had tried to order from them. After a couple weeks of no contact, and them even…read morehanging up on me, they finally told me the equipment was not available. Fast forward to today where they charged my company for a piece of equipment that we never received. I ended up going through the manufacturer. Terrible communication and no customer service.

I could have been a lifetime customer but the customer service is awful. I was given an…read moreappointment, took off of work and when I got there the rep was not in. No one bothered to call and let me know That would have been OK if they offered to work with me and contact my doctor for the correct RX. When I asked for a copy of my paperwork on the phone I was told I would have to fax a request. I don't have a fax and I said I would come in and sign something. When I came in for my appointment and found out they don't carry the equipment I wanted I asked for my paperwork. I was handed everything but the original RX and didn't have to sign anything. I really hate being lied to.

I'm in town at the start of a long trip and ended up with possibly a herniated disk. Not willing…read moreto cancel the trip, but unable to do much walking, I decided to get a wheelchair. I looked for the closest place and this was it. They were very nice on the phone, and even nicer in person. They listened well, evaluated my needs, and helped me find the wheelchair that best met my needs. They were happily willing to do what was necessary, and beyond, even to the point of having me talk to their PT about what would be best when I got home. I highly recommend them. It is nice to see that business that put their customers first. Thank you!

Visited yesterday and fund this place after some "tossing and turning" and an extreamly nice…read moregentleman that drove ahead of me to this place. It was worth all the thouble in the world, because the help I got to finally find a new wheelchair for my husband. He is so HAPPY with it.

Had a great experience with Jimmy at Mar J. Hew was very responsive to my need to get a hand splint…read moreasap. I went to the doctor on Monday December 16. I got my hand split on Thursday at 1:00 pm. Jimmy was knowledgeable, polite and pleasant to purchase the need splint..He fitted the splint to my hand and even cut the straps which were too long. It was worth the trip from Lake Worth to Boca to deal with a professional. I dealt with two other places close to home bu phone and was definitely not satisfied due to their lack of professionalism! Margie from Lake Worth