I've been in this Tmobile location several times in the past and received good service - prompt…read moregreeting and acknowledgement even if the staff was busy, and and true effort to help me resolve whatever my issue, concern or goal was - whether it be problems with my phone, purchasing a new phone, etc. Today I stopped in only to purchase a phone charger. There were 3 reps/sales people there, all assisting other customers. I took my time picking out a charger, sat on the bench waiting for someone to finish up with customers to help me, ring the charger up, etc. Except no one ever even acknowledged my presence even while looking right at me. I put the charger back on the shelf and left. I said to one rep "I'm putting this back." Again, a blank stare with no words. I'll go to Walmart and buy one. Three stars for today's experience is generous, but as I stated, I've been here before and had better overall experience. I note that none of the familiar salespeople were there. Perhaps they've changed staff.

Want to share experience with this store wi the all of you. Went to get my T-Mobile screen…read moreprotector replacement that I paid for in August of 2022, which I have gotten a new one about 7 times at this specific store in the past two years with no issue. Spoke to Ibrahim that day and he said that I couldn't get the screen protector as it was put on another number on the account, which was odd in itself considering I never had an issue before. He said the only solution was to purchase a new one for $30, complete rip off and scam. Next trip I went because the T-Mobile insurance (assistant) said I could drop off the phone to the authorized retailer, so I decided to do that since I wanted a receipt that the phone was dropped off to them. Immediately, Shay gave me a direct attitude and told me that they don't do that there. We asked to speak to the store manager who was present at the time John E., he also said that they don't do that there and never has. Why are we lying to customers and giving bad referrals? Please don't ever treat people this way. Screenshot is attached of what the T-Mobile Protection 360 tells you to do with the phone. This is a corporate owned store, we did ask to speak to the District GM and was told no by John E. I do not expect an automated reply to this and expect better from any company overall.

I purchased a $75 Verizon prepaid hotspot device expecting a simple, standalone WiFi option --…read moresomething I could manage independently without needing access to the main account (which I'm only a family member on, not the account holder). I was told that once I used up my prepaid data, I'd receive an email prompting me to renew or purchase more GB. That sounded convenient -- until it wasn't. I returned to this Verizon store frustrated but expecting a quick top-up. Instead, I was told I needed to verify account info, which defeats the whole point of getting a separate prepaid device. If I wanted it tied to the main account, I would've gone through that headache from the start. I lost it when -- the employee asked me to physically open the back of the device to access info. I have nerve damage in my right arm and I was already triggered by having to be there... so I walked out. At activation, all I had to do was pay. But now that I actually want to use what I paid for, I'm being dragged through verification steps defeating the goal of convenience. I'm absolutely certain there are more options out there. I left that store saying I'd rather throw the device in the garbage. And honestly, I still might. Do better, Verizon.

Went today to pick something that I ordered online . First of all, verizon has some really good…read moredeals online . Have never seen such offers with T-Mobile or ATT. I switched to Verizon and it's the best decision I made . Nice service and super good customer service . This location was excellent . When I went in I saw so much crowd and was thinking it's gonna take time .. but saw so many VZ employees inside . There were atleast 4/5 employees helping customers .. I had to login to one of their terminals , and I got assisted in 4-5 mins . Loved their service . Il surely recommend this location to others..

I actually have two parts to this review. The first part, when I went in to upgrade my I-phone, I…read morewould give five stars. The young woman who helped me was knowledgeable, friendly, patient and made the experience of upgrading and purchasing new equipment was phenomenal. I had a bought a phone charger that for some reason was impossible to open. I had to rip the top of the box. I then realised with my new phone, this charger was obsolete. I went back to return it and this time the "manager" was there. He refused to refund me saying he couldn't re-sell it because of the broken box top, never mind that the charger itself was untouched. He could have used it for display, sold it at a discount without the box to someone else or issued me a store credit. I also want to point out that I was buying two other chargers as well. Given that I was still purchasing something and that I have been a customer for 6 years, his refusal to do something is HORRIBLE customer service. He kept saying there was nothing he could do, but as I pointed out above -- there were THREE things he could have done. Extremely unhappy with the "service" there today.

From the owner: AT&T, serving over 81 million wireless customersread more

i worked with MB and i have NEVER worked with anyone better…read more She spent 2 hours the first day and another 2 hours the next day with me. She not only fixed and synched all my devices but she went above and beyond and analyzed my plan and altered it to save me money when I did not even ask. She was patient, smart and amazing. The store is so lucky to have her- give that girl a raise :)

Traded in my Apple 10 iPhone for the 16 Apple iPhone at Verizon in Woodbridge on St George's Ave…read more It was such a good experience. Everyone in the store Lilly and Noely were so knowledgeable and kind. So glad I went there. So glad. THANKS AGAIN

They have installed and supported our office system for several years now. Tech support is reliable…read moreand readily available. They have resolved our soft and hardware issues very timely and efficiently. Thus we are able to operate smoothly knowing that their help is a call away if needed. I support their business.

I discovered this shop off a basic google search for the area I was in at the time. I initially…read morespoke to one of the tech reps, a gentlemen by the name of Kyle. The exchange was very professional. No arrogance or condescension, just clear comms on what my issue was and what they could do to resolve it. I vetted some other shops in the area as well. Linx 8 pricing was very reasonable in comparison. I believe a big part of that was the free diagnostic on my computer. In many other tech shops, a diagnostic, by itself, will run you upwards of $40 to $50. So that was already key indicators in terms of value add. Also, the work they do on your computer is automatically covered under warranty, so that was reassuring as well. Full disclosure: at the time of writing this, I'm still having them trouble shoot an issue on a computer they worked on for me, but it's very minor. However, the original work they did for me was solid, and the customer service was top notch (very consumer-centric), which, in my experience, is key in these sorts of things. So, for all the reasons mentioned above, I'd definitely recommend giving them a go if you're having any computer issues. The owner, Ali, is also very understanding, and threw some stuff in free of charge to get the job done. If you go here, you'll likely get more value than you paid for.

what is wrong with this business are the following 1) The…read moretech. Staff does know their role and responsibilities 2) The manager of the store does not even show up to work. ( he is afraid of getting Covid-19). 3) My laptop was in their store for about 27 days before it get partially fixed. Even though I mention that this is a business LAPTOP ( I paid 3000.00 $). This is different than the 500 dollars laptop you get on a daily basis. 4) I finally got my laptop and left- He probably lost 10,000 $ a year Business, I have 27 employees all with laptops, workstations, etc. The motto is to charge the customer as much as you can, do not know what customer relation means. Let them enjoy their little business of repairing laptops and selling ladies' perfume.

Went in for an iPhone screen replacement... Would love to give them a good review because the staff…read morethat work on your phone are actually quite nice and so a careful job However the quality of their aftermarket screens is extremely poor. Probably the worst I've ever seen in aftermarket screens. The colors are awful - whites look like yellows and the blacks aren't sharp. I went back and was told that the reason the screen quality was poor is because it's the black phone... doesn't make sense as I compared to other black iPhone and their aftermarket screens were far superior If you want your phone to maintain its clarity and quality, i would avoid this place. The mall serves you at the same price with a much better product

great service & great pricing, quick repairs - you'll be done within an hour or two to get your…read moredevices fixed, open & close at a reasonable time for working mommas like me

amazing service amazing quality recommended fixed my MacBook for cheap best quality service and…read morecute dog

Less than a month before my lease was about to end, I somehow managed to drop my iPhone XR on a…read morerock and crack the screen while hiking because a wasp flew onto my hand - at least I didn't get stung but I probably wouldn't have anyway... BUT I stumbled across Specter Phone Repair in desperation, and Alex told me it would cost about $109 before taxes to fix it. I walked in the same day and sat outside his little work room for what felt like 10 minutes. It was restored to brand new! Alex showed me that the LCD and screen were both cracked, which was helpful to understand. It's been a few days and it has been working perfectly. The total came to $119, which is a great deal compared to what I would have had to pay to buy out the phone.

My husband's phone looked like it had been smashed by Bruce Banner so we took it to get fixed…read more Repair was quick and w/o issue. I would use this place again.

Nate was great!! Awesome service!! Better than going to the mall location at Menlo Park.read more

Alberto L. Was super helpful, very open and honest. He helped me switch from Sprint and Optimum to…read moreVerizon and found the best deals for me. I even upgraded my device to a 13 pro max! I came in at 7pm and he made sure i had everything done before they closed I highly recommend this location and recommend Alberto! Very happy with this service!

Highly recommend E&E Flowers, along with Ed and his family! I got married in October 2025 and was…read moreshopping around local florist to get an idea of price and whether a florist could make a handmade flower crown for me. Someone from Church recommended E&E Flowers, and they hit it out of the park! Not only were they very understanding of my budget, but they were willing to accommodate my wishes and make small tweaks so that we could fit within the amount of funds I had allocated. They made gorgeous boutonnieres, corsages, bridesmaids bouquets, bridal bouquet, and my favorite of all, a stunning flower crown. My vision was to have a very whimsical, wildflower, not rigid bouquet. I also wanted to honor my Ukrainian in heritage and include bright yellow and blue flowers. Ed and his children made my dreams come true. I even received a complementary bouquet before my wedding. It was such a nice token of kindness, and I will definitely be coming back to them and recommending them in the future!

Ordered flowers for a friend in NJ from California and process was easy and report was that the…read moreflowers were beautiful.