Kay Lighting, you should have returned my repeated messages and called me to discuss, rather than…read morecharging me without my consent. In fact, you have my number and you could still call me to find a compromise, rather than charging me so much money for work that was not approved.

I just came out of Free Reign on Ridge Pike In Conshohocken only to find out they had closed. There…read morewas a sign on the door saying to go through Kay Lighting entrance. I did and they asked if I was here for Free Reign. I said yes and the man told me his wife closed the business but feel free to shop with what they had left. I told him I had a gift card for $73.00 He said to try to use it today because she may open up again or may not. I found some things I liked and went to check out. When another man saw I had a gift card he said to wait. He came back and said he called the owner (the man's wife, the man who said to go ahead and shop) and she said there is no way to check the card. This is BAD BUSINESS! I am infuriated! If you do open up again I'll be sure to tell people how this was handled. I gave it a 1 star rating only because it wouldn't allow me to give it a ZERO!

This shop has a large selection of absolutely beautiful light fixtures. They stock items from 350…read moremanufacturers. Prices are very reasonable and the customer service is excellent. I prefer mom and pop shops to chain stores. Sometimes it's a bit busy in there, but you do get very personalized attention. I took 2 lamps to be repaired there and they charged me only $20 apiece. I also took a chandelier to have some work done and get cleaned up, and they did a beautiful job at a very fair price. It was far less than I expected. I needed a light for a powder room and was trying to decide on a couple. They took down the display models, wired them so I could plug them into an outlet, and let me take them home to check them out in my bathroom. They didn't charge me anything to do so! It's a good thing I did take them home, because the one I thought I preferred would nit work out there. So it was good I had the back up. That one also happened to be on sale, and I got a much better price than I expected. I bought a ceiling fan as well. Upon installing it, the motor wasn't working properly. The store ordered another to replace it. Again, they were very helpful and offered to replace it immediately.

All my life I have loved looking in lighting shop windows - all the beautiful, sparkling glass, all…read morethe fanciful and practical designs. I've never had an occasion to be in one, however, until I recently picked up some cool vintage lamps at auction that needed re-wiring and shades. After checking out Yelp and inquiring with friends, I was pointed to Frazier Home Lighting, so I loaded the lamps up and off we went. The shop is located on a busy section of Lancaster Avenue, in a sort of industrial/mercantile area. They have a parking lot with plenty of spaces, and multiple doors you can go in, and it doesn't seem to matter too much which one you use. I was greeted quickly by Janice, and explained to her what I was looking for. The lamps, each weighing about 20 pounds, were still in my car and she quickly told me to pull up right next to a door and sent one of her employees to bring the lamps in for me. She asked what color my table was so we could choose wire color (dark brown), asked if I had the "globes" - what I had was what I brought so I said no - and told me to come back in a week. Okey dokey. So a week later I go in. They have my lamps, they have one 'globe' which turns out to be a glass piece that encircles the bulb. I had no idea this was even part of the lamp, they are an unusual make and they don't come to auction often. They showed me how the globe fits and they also had the correct size bulb, as again, these are older and the socket is different. Then they went with me over to shades and worked with me to find a shade I liked - even offering to have me take some shades home to see how I liked them. I found one I liked and they loaded me up. Paid, no problem, one globe is on order, they will call me when it's ready. I'm SO glad I didn't just try to go get a rewiring kit as friends suggested. I would never have known about the missing piece, and it makes a difference in how the lamps distribute light. So thank you Home Lighting for your expertise and excellent service. Definitely worth the trip to Frazer and the cost to have these handled professionally.

I could not be happier with the process of working with Kristen Powers at Ferguson Home in King of…read morePrussia. Being able to book appointment online ahead of time is wonderful and saves time. Doing three bathrooms all at once was overwhelming and she help me make choices and place orders for all the supplies I needed - and make it enjoyable! The options are endless and they have a generous return policy if needed.

Ordered a bathroom vanity in white with grey/blue accents applied to the decorative moulding. When…read moreit arrived, the accent paint was smudged around the corners of the moulding. Nothing would clean it up. I emailed Ferguson twice about it and have never received a response. I'm not sure whether the smudging was intentionally part of the design or whether it was just sloppy painting. The smudging was not apparent in the online pictures of the vanity. Apparently, I'll never know because they won't return my email. If you like mysteries, work with this company. If you like a responsive, ethical company, don't look here.

Good and timely service. The lady was polite and willing to answer questions. I received a…read morefollow-up call for pickup.

I had two old items that needed plugs and new bulbs. A nightlight with a difficult to reach bulb…read more Also a fifty year old Santa that needed new wiring. Both were repaired for what I thought was a reasonable price. Owners were very nice.

Travis delivered every bit of what he promised, both on time and on budget. Had everything he…read moreneeded on his truck when he arrived to do a first-rate installation for a new breaker panel and generator hook up from the feed at the top of the house through. Everything was mounted and run plumb and level. Travis is honest, has integrity and excellent knowledge of electrical construction, not to mention being a local business. I couldn't have a better installation, worth every penny.

Travis arrived when he said he would. I contacted him on Monday and he was here on Tuesday. He was…read morea man of his word and we had a couple of small jobs that needed to be done around the house and he was able to do each and everyone of them. Finally we have an electrician.

Took in a chandelier for rewiring. During the waiting period , the tip of a chandelier arm was…read morebroken by "someone who never admitted to it, " as was told to us by an employer. A crystal could now not be hung. . They replaced the tip with something that looked like the original but inverted, so no crystal could be hung from it. We have sent 2 letters in an effort to come to a resolution and there has been zero response. Very disappointed that no one has had the decency to communicate with us.

The customer service here was awful, Gary was quite rude. When I called on the phone they made me…read morewait for at least ten-fifteen minutes. And when I came in and was at the parts counter, Gary was very awful with his customer service.