I had a bad experience with this funeral home. While I was…read moreon the phone discussing arrangements for my partner, I was put on hold for several minutes halfway through our conversation. That should never happen to someone who is grieving and trying to get everything done in time for an upcoming funeral. There were numerous calls between us with various conversations regarding different aspects for the necessary arrangements. During one of our conversations, I had mentioned that I had completed the obituary after the great attention and effort that I put into it. I had submitted the obituary to the Hamilton Spectator so that it would be in the paper on Thursday at n time for his funeral Friday morning. The funeral home told me to cancel my submission with the Spectator because they said they were taking care of it. I could not believe that they did not get it in Thursday's Spectator paper in time for his many golf friends, work associates to see in time to be able to attend the funeral next day.

From the owner: We are funeral professionals that help coordinate funeral services to suit your needs, with modern…read moreideas and technology to help our community plan, prepare, acknowledge and share life tributes. Our staff is always looking for new ways to personalize your experience, and coming up with new ideas on how we can meet the changing needs of today's families.

Tim Mentley (who runs the funeral home) was so positive and took care of absolutely everything…read morewhich was so important as we dealt with the painful passing of a loved one. He was also very understanding with our family and easy to work with.

They did a really nice job for our loved one recently. Not only for the wake, but also the funeral…read more They're part of the event was well done.

The staff at Patterson Funeral Home provided outstanding service to our family at a very difficult…read moretime in our lives. They were very patient, kind, and informative. They prepared a truly moving and compassionate wake, and were always very receptive to the family's questions and concerns. Many thanks to Ed Nieuwesteeg and his associates.

From the owner: As the quality leader in serving the families of Niagara Falls, we are dedicated to giving families…read morethe best in comfort and care, as well as flexibility in cost and services. At Patterson Funeral Home, we feel strongly that wishes should be fulfilled, services should be personal, unique, and should reflect the life of the person who has died. Come and visit us or give us a call and speak to our professionals.

Perna, Dengler, Roberts Funeral Home will give your loved ones exactly what they deserve. Our…read morefamily recently lost both our Mom and Dad within 10 days of each other and the deep gratitude we have for Mark Janik, our funeral director, is immeasurable. He is kind, compassionate, thoughtful, an amazing listener, true to his word, down to earth and a great guy. He was so comforting through the unimaginable grief our family has endured by losing both parents so close together. If you could call a wake perfect in every way--that is how we can explain what they did for my Mom. We were in the celebration of life room which has tables and chairs decorated personally and beautifully, coffee, tea, pop and water are readily available in the room and we were able to celebrate my Mom's life which was such a comfort to all who attended and especially for my young nephews. Mark was also amazing with our Dad's wishes of just being cremated and nothing else. This was very hard for the family to accept but we knew we needed to abide by his final wishes. Mark's attention to detail, sensitivity and follow through were just impeccable. Our family highly recommends Perna, Roberts, Dengler Funeral Home for any loved one who deserves the best!

The staff at this home is above excellence. They helped our family prepare my husband, their Dad…read moreafter a tragic accident which took all by surprise, especially. At the holiday season. Their professionalism, caring, compassion is beyond compare. We highly recommend them!

Thank you to Director Lisa and staff. Your exceptional care…read moreand compassion are greatly appreciated during this difficult time. Our dear Mom/Baba/Sister looked beautiful. Your attention to every detail will always be remembered. Mom Emilia's cross stitch and crochet were displayed perfectly showing the hobby that she loved so much. Saying goodbye to a loved one is never easy but we are very happy the way you looked after our family. Thank you from the bottom of our hearts.

From the owner: At Hulse & English Funeral Home & Chapel, we've been serving families of all faiths and cultural…read morebackgrounds with personalized services since 1937. Located in downtown St. Catharines, our facilities feature spacious visitation suites equipped with multimedia equipment for video presentations, a comfortable chapel accommodating up to 135 guests and ample parking.

A strange thing to review I'm sure, but my experience with this funeral home was about as good as…read moreyou could expect for a difficult situation. The workers were accommodating for anyone to speak up, come early for private viewing and plenty of water and tissues readily available for public use. The viewing room we were in was rather small but perfect for the small family crowd we had. I appreciated having a somewhat private room across the hall for those moments where you need a minute to be alone. The parking lot was small and became a bit of an issue during peak times. Also, because it's on the corner of several main roads, it's easy to pass if you aren't familiar with the area or to get lost in the tops plaza behind it.

After losing my husband, the love of my life, we sought Joe Lombardo's funeral expertise. From the…read moremoment we walked in the door, we were greeted with the utmost compassion and warmth. Joe and his staff, primarily Amy, made us feel comfortable and less anxious about our loss and the tasks ahead. Everything, from planning the wake to the funeral, brunch and priest recommendations was seamless. Amy tended to every phone call regarding changes immediately. The wake was so nice. It was extremely crowded but the "hostesses" welcomed visitors, served water and cookies throughout. What a nice touch. The funeral ran smoothly, even when I made last minute changes. I would recommend Lombardo Funeral Home, Joe Lombardo and his staff to anyone. Kathleen Finaldi

Wow! What a difference a year makes! I attended a friend's funeral at their Abbott Road location…read more It did not seem as welcoming as before. Apparently a Corporation out of Texas bought them out and flat-out fired the best of the best people they had. Even the staff was complaining " they know nothing about Buffalo." They don't put a penny back into the business. The prices nearly DOUBLED! Joe and Gordon and I think Debbie are gone. There was no one at the door, no golf cart and some lady who refused to make cookies when we asked nicely. She said " we've had enough and we close soon." It seemed unkempt and run down. Even the coffin! They could only afford to rent one but it looked all banged up and scratched. What used to feel warm and homey is now just worn and neglected. The staff was even complaining how "they" ( Some out of state company,) ruined the business and the " call volume?" had plummeted. It's so sad. You can see they are unhappy working there. You could cut the air with a knife. Not only because such a great person was lost but the complete opposite of everything Mr Lombardo stood for. I hope Joe and Gordon and Debbie and everyone who quit or got fired, open a fresh new funeral home somewhere nearby.