I am a new patient and was warned ahead of time to show up 15 minutes prior to complete paperwork…read more This would have happened had my GPS not taken me a different direction (I take responsibility). I arrived at my appointed time and was greeted by the front desk associate. I wanted to leave after her poor treatment of me. She told me about the 15 minute arrival time and I explained but she said they have to tell everyone that. Cool, but there was nothing I could do about it at that time. She was snooty and gave me the side eye when I glanced at my phone. Granted, it is difficult to communicate these days with masks on, but I felt she was frustrated with me by making her repeat herself on a few questions. Had I not had a more pleasant experience after this, I would not return. BTW the only paperwork was a one pager that took 30 seconds to complete. Dr. Meleski and her medical assistant were super nice and I absolutely appreciated their kindness.

This is my second trip here. I'm a huge fan Ohio Health particularly for its small offices and I…read moreget great customer service all around. This office is similar. Only two doctors in this office. It's very clean and everyone is nice, professional and customer-oriented. The office is very clean. Certainly no complaints in this area. The receptionist greets your quickly and professionally. We were seen almost immediately (2-3 minutes). The nurse is also pleasant and nice. She is efficient, knowledgeable and quick. My wife had blood drawn quickly and easily which is rare. There are usually some kind of issues but NOPE. Not with this nurse. She was attentive and funny. Dr. Meleski seems to be busy. She is not as personable as some doctors I've had but, she gets the job done. Overall, we are satisfied.

I highly recommend Northwest Family Physicians if you are need of a family physician…read more I currently see Dr. Steven Dusseau and he is a wonderful physician and always is there when my family needs him from the simplest physical to any illness or issues you may have. His nurses are so friendly and care for their patient's like they are their family. I can always count on Northwest Family Physicians to match me with another doctor if mine is out sick or out of the office. They are very professional and handle patient care very well here. If you don't believe me, come check it out for yourself and book your first screening with your next physician!

Recently changed primary care to Dr. Derek Stone as a new patient to try and find a Dr. closer to…read morehome. I am appalled by the attitude and disrespect by front staff and Dr. Derek Stone. I showed up ontime to my appt, but according the their "rules" that were not stated over the phone while making my 1st appt. I was supposed to show up 15min early to fill out paperwork. I asked if they could make an exception simply bc this was not stated when I called to make appointment. I asked if the Dr. was ready to see me and the male receptionist said No, but you have to be here 15 min early to be seen. I asked if I were to have to wait an hour to see the Dr. ,which I have done in the past, would he see me? NO, again. Then hands me 2 forms to fill out which i was able to do in less than 2mins. It takes time and preparation to go to the Dr.'s; for me, getting a babysitter, taking time off work, to not be seen by someone who is in the business of "Caring for people". I am truly sick, vomiting blood, the reason I made the appt. I'm glad that EVeryone at Dr. Derek Stone's office, especially front staff were so rude and unhelpful to be in the field of medical care. Worst experience of my life, while in my time of medical attention needed.

After being in the ER until 2a, I was exhausted. So, I didn't hear my phone ring at 9a the next…read moreday. I missed the call from my awesomely concerned family doctor who had already reviewed my ER records despite the fact that it was a holiday and she was supposed to be relaxing. She wanted to have me come in for a follow-up exam. Since I didn't recognize the number and my voicemail box was jammed full, I didn't know I was supposed to go in. But on Thanksgiving, in the evening, when I relapsed into that toxic pain and shaking, my family called Dr. Rentel. She was there, and she had advice. She got me through the night and saw me first thing Monday. This is the most compassionate doctor. I love her to pieces. She has her patients' best interest in mind. She really cares about your health. And she's funny and easy to talk to. I have high praise for Dr. Rentel. If you're looking for a new family doctor, definitely try to get in with her. It will be tough. Since she's so amazing, she's always booked full. But if you happen to call the office when they're taking new patients, you musn't undervalue the opportunity. Jump on it! Dr. Rentel is the best.

After spending a couple weeks not feeling like I could breath so well, and getting kind of nervous…read moreabout it, I went to the ER desperate for relief in the middle of the night. They sent me away with anxiety meds. Needless to say, I didn't take them and went to see Dr. Rentel the following Monday. By chance, I was assigned to her when I was a student at OSU in the student health department. She asked me if I had allergies, to which I replied NO. She took a good look at me and said, "Yes you do." She gave me oral steroids and within 24 hours my breathing issues were totally resolved. Turns out, I have a severe grass pollen allergy that developed as an adult and procudes asthma. I'm now taking allergy shots to help build a tolerance to my allergies and symptoms. I wasn't crazy afterall!

Dr Mimi Ghosh makes me feel like family and always is up to speed to speed on all my past…read moreappointments with my other specialists with OSU Her concern is amazing and she offers options and great advice She is up to speed on the latest methods, research and medicines I always leave knowing more than when I arrived Dr Mimi Ghosh has truly made me a healthier person .

I have had 100% perfect appointments for twenty years, in person and online. I have nothing but…read morewonderful things to say, her Ohio State website has literally hundreds of amazing positive reviews and I can see why. Short wait, very accessible schedule, great staff, prompt service. Love telehealth, it's awesome too, but I like in person more. She is always clear and explains things patiently. There was a medication I wanted to try and she explained the pros and cons and cons were worse so I decided against it and I'm grateful. Thanks for being there for me, especially now

Love Dr Kumar. I used to see Dr Burnsides and was sad he retired, but pretty darn happy now…read more Equally as great doctors.

Dr. Maria Varveris is the best of the best. I have seen her as my primary care physician for many…read moreyears. I have never felt rushed or in cared for. She is is thorough, patient, goes above and beyond with testing and medication control. Dr. Varveris also offers Botox. I have seen multiple plastic surgeons for my Botox in the past, but no one does as good as Dr. Varveris. Very thankful for her and the entire office staff.

I feel like the building needs an uplift. The inside anyway. It felt very old, but all the docs and…read morenurses walk around with their own laptop so that was pretty cool. Only been once, but I like everyone I had to deal with.