Redfin has been a terrible experience for me. My real estate agent, Patricia Amman in Falls Church,…read moreVA, was extremely unhelpful. She often sent trainees to show me houses instead of assisting me herself. I both sold and bought a house through her, but she provided little guidance on preparing my home for sale and often had a dismissive attitude. My ex even chose not to work with her for that reason. When I purchased my current home, she advised me to offer as much as I could without properly investigating the property. She later sent another new agent to complete the inspection after I had already agreed to buy. As a result, I ended up with a 20-year-old HVAC system and water heater -- issues I wasn't made aware of -- and I significantly overpaid for the house. When I posted an honest review about my experience, Redfin blocked me and told me I could no longer use their services. That's fine -- I wouldn't use them again anyway. I lost a lot of money through this process, and I believe Redfin and this agent acted unprofessionally and without integrity.

We decided to sell our house last year. It took us a few months to get organized and get the house…read moreon the market. The only easy step in that process was picking RedFin. 1. The services they offer are top notch 2. They represent you; when they say if you buy and sell with us, you get a refund, they mean it! So our goal was to move from Germantown, a big house, to a smaller house. We worked with our agent, and we were able to sell our house (5 days) and get our new house (a little longer, we are picky)! Let's start with our Agent. Colette Releford. We have dogs, and they are very important to us. Colette walked into our house for the first we are going on the market soon to meet; our dogs loved her! 1. She listened to what we wanted 2. She was patient and worked as our sales and purchase representative. 3. Full service? On the day of our closing, Colette drove to our old house and took a load of stuff to the new house. I mean, that is Full-Service. So I will end with this we highly recommend RedFIN! They are awesome. But if you are in the Maryland area and need a Realtor why not go with the best Colette rocks!

I had an outstanding experience with Universal Title in Falls Church during the purchase of my new…read morehome. From start to finish, the entire team was professional, knowledgeable, and incredibly responsive. Buying a home can be stressful, but they made the closing process smooth and easy to understand. Every question I had was answered promptly, communication was excellent throughout, and I always felt confident that everything was being handled correctly. Closing day itself was efficient, well organized, and surprisingly stress-free. I especially appreciated the attention to detail and the genuine care they showed throughout the transaction. It's clear they take pride in their work and in providing exceptional service to their clients. If you're looking for a title company that is trustworthy, efficient, and a pleasure to work with, I highly recommend Universal Title in Falls Church. Thank you for making such an important milestone a wonderful experience!

Sara did an outstanding job at the Universal Title closing and she kept me informed on document…read moreduring the closing. Her knowledge, professional and personal touch was excellent. Universal Title was a very polished team, it was a smooth and the closing was quick, great experience because of the outstanding efforts of the team. I highly recommend Sara and Universal Title and if possible I look forward to working with them again in the future. Thank you for everything, Jeff

Good Service and very professional service. We titled our house through them. I believe the owner…read morehandled our case. I definitely recommend

I used Redwood Title to close on my new home. They are excellent and have been amazing throughout…read morethis whole process. I can't recommend them anymore than I do now. They were friendly along with being positive even when times were tough in the process. I can say that I would use them again!

I've worked with Eddie twice now looking for rentals, and while I did not find an apartment this…read moresecond time around by the time my current lease ended, he did help me and my roommate find a perfect condo for the two of us within our budget the first time. He's been a great partner to work with both times - very responsive, and a huge advocate for you during the process! I would definitely recommend him if you're looking for either a rental or a purchase, and I'm sure I'll be reaching out to him again when I'm ready for my next place.

Eddie was absolutely AMAZING to work with! We cannot recommend him enough. My husband and I found…read moreout we were moving to North Virginia and started looking at housing on our own and we quickly became overwhelmed and stressed by the research. I was given Eddie's contact and I do not regret getting in touch with him. He has helped us from beginning to the end, has been extremely responsive, and well informed (he knows what he is doing!!). We were afraid we would not be great candidates because of our animals but we found the perfect place for us on the start date we requested and in our budget. His communication is fantastic and he fought for us to make sure we had the best place to live. There aren't enough words to express how grateful we are to have found him. Do not hesitate to reach out to him! Thank you again Eddie

Relocating from Virginia to New Jersey with only three weeks' notice was one of the most stressful…read moretransitions I've ever faced. I started a new job 4.5 hours away while simultaneously trying to sell my home and find a new one. It felt impossible--until Karina stepped in. She alleviated so many of my worries from the very beginning. I trusted her completely to manage every detail in my absence, from coordinating repairs and upgrades to overseeing staging. She handled everything flawlessly. I went under contract just three days after my home went on the market. Karina is knowledgeable, resourceful, and incredibly well‑connected with trustworthy referrals. She's friendly, personable, and easy to talk to--chatty in the best way, making every interaction feel comfortable and reassuring. Above all, she is truly an expert in her field. I am forever grateful for her guidance and support. Thank you, Karina, for helping me

Karina was exceptional and a pleasure to work with. Her professionalism and knowledge of the local…read morearea greatly helped our search as well as our purchase. We appreciated her availability and prompt communication. We would gladly work with her again. Thank you Karina!

I've bought many homes and after working with Nina and her team, this is the best settlement…read morecompany I have ever dealt with. They are responsive to all questions and issues that you may have. They triple check their work and make sure you understand everything that's happening. They also treat you like family instead of a customer, something that's rare in this line of work. They are Professional, on time, and courteous on all emails and phone calls. I would highly recommend them to all my friends, family, and coworkers. They deserve 10 stars!

Great work, very happy with their service. Nina and her team are very knowledgable, patient, and…read moremeticulous, explain you everything step by step. My agent has closed hundreds of houses and he told me they are the best team he has worked with. He decided to use their service in the future.

These people rented an apartment to someone with 2 small dogs that can bark for hours! Four months…read moreof complaints went completely ignored. I was left with no choice but to file a lawsuit. They failed to show up with a copy of the lease (their only defense) during the first trial, and decided to "lawyer up" at the absolute last minute (I found out on the second court date). Now the case is needlessly going to civil court when it probably could have been resolved in small claims. In the meantime I'm left having to cope with this problem (a clear violation of Fairfax County's noise ordinance for 4 months). For a person with severe anxiety this is a literal hospital sentence! How unbelievably unprofessional!! I wouldn't recommend this company to anyone.

They are awful for property management (rentals). They don't complete work promised before you move…read morein, then it takes months of unreturned phone calls and emails. They schedule an appointment to come by and never show for days or weeks on end. If you are considering renting from them, DON'T! If you are considering letting them manage your rental, DON'T! I feel bad for the owners who have no idea of the damage to the unit(s) and continued deterioration due to this company's negligence to correct the problems. We have had water leaking in our apartment for over 3 months now and they see no urgency while the unit and our furniture and belongings continue to be damaged.

Cyndy's Bottom Line: Cathy P. of Frankly Real Estate and her team are excellent!…read more We called Cathy P. For advice on selling our condo and setup a meeting. Cathy came to the meeting fully prepared with comparable info, and data. Cathy is experienced, knowledgeable and real estate savvy. We listened to her selling advice and how to price our condo for the market today and asked questions. I liked the fact that Cathy fully utilized social media to advertise and market our condo. Cathy is an excellent communicator. She will listen to you as a customer and what your expectations/goals are and will set forth to incorporate them into the sell. We were fully confident that Cathy was representing us for our best interest in the sale of our condo. She will work diligently for you to achieve success! Cathy and her assistants Undrah and Yvonne will keep you apprised of the entire process from start to finish. They are excellent on providing status updates with specific details and answering any questions you may have during the process. We were very pleased with Cathy and her staff. I would definitely refer her to my friends and family. We did refer her to my sister in law and they were pleased with their outcome as well. Check out her site: http://cathypoungmalai.topproducerwebsite.com Mahalo nui loa!

I met Frank while I was working for the Northern Virginia Association of Realtors, so I really had…read moremy pick of Realtors to choose from. I picked Frank because he wasn't part of the old guard, the Realtors that believed in the old ways. He was coming out with Frnaklymls at the time, and it allowed me to do a lot of house hunting on my own time, right from home in the evenings with my wife. I don't have the time some Realtors assume you have to go looking at houses. With FranklyMLS I was able to do so much research. That's how I like to shop: online in my own time. But when I had questions or needed help he was right there to assist. I even used it again 6 years later to find my next house (in a different area, so Frank wasn't my Realtor --his suggestion was for me to find a local Realtor that knew the area). Sometimes my Dad will send me links to his Blog forgetting that I know Frank and if I hadn't already read the post, I certainly had plans to do so. Over the years I've gone back to just ask him advice, like "I'm thinking of downsizing and buying something smaller and closer to DC. What do you think about that plan?" He always gave me honest answers that struck me as going against making money. I'm not sure that if I were in his shoes I wouldn't have just said, sure thing, and helped the person pursue their plan. If you want someone with integrity, that isn't it just to make a commission and will truly have your best interests in mind while helping you find that home or sell your home you should choose Frank. If you want some that uses the latest statistics and trends, thoroughly researches it all, you should choose Frank.

Obtaining the services of a real estate agent is much more than "finding someone to sell your…read morehome". This is especially true if you are selling an inherited property as I was earlier this year. A good real estate agent will know the area, know the laws and rules and will help assess your home and get it listed and sold for a "good price". A great real estate agent is a counselor, a partner in your effort, someone who "has your back" throughout the process in addition to doing all of the real estate work. Philippa Main is an *outstanding* real estate agent and an even better person. My father passed away leaving a home in Woodbridge, Virginia - the home in which I grew up and which contained almost 50 years of possessions. I contacted Philippa in March of 2026 to discuss its potential sale even as the house was in significant disarray while I engaged in the slow process of cleaning it out and sorting through the many things my parents had accumulated over the years. When she visited the home, I looked around and threw up my hands. Philippa looked around and said, "we can make this happen." I sought her out specifically because she mentioned having expertise in sales of homes that are inherited - a particular niche that involves a delicate dance of handling family dynamics, wills, probate laws and determining what, if any, money should be put into renovations or improvements that will get a reasonable return on the investment. From our first conversation over the phone - which she took time to do in the middle of a busy weekend - Philippa was incredibly personable, easy to talk to and anticipated many of my questions and many of my concerns as we talked. By the end of our conversation, I felt like I was chatting with a friend who had expertise I needed. Over the following three months, she was a (rapidly-responded-to) text or phone call away as I navigated getting the house ready for sale. She helped outline a schedule and a plan to list the home. She connected me with a large network of trusted service providers from junk removers to contractors to painters to flooring experts from whom I obtained estimates and some of whom I contracted to help clear out the house and prepare it for sale. While she always reiterated that she would back any decision I made regarding the house, I always sought her counsel when making major decisions such as whether or not to spend money on renovations and, if so, which ones were most important. Of course, there were obstacles - some amusing, some less-so - but Philippa helped me handle each one with a confidence borne of having "seen it before". That is an incredibly valuable thing when dealing with a stressful situation. In the end, the home was listed in June and had nearly seventy showings in three days. The house sold for well over its asking price and after all of it I know some things: The home could have been sold by another agent. But few, if any, others could have been a partner in the process the way Philippa was for me. She was a trusted resource, a confidant, a person who knew when to inject humor into a situation and when helping me vent was what was needed - she understands people and the process of selling an inherited home in addition to being a brilliant real estate agent who knows the area and who knows how to get the job done. I couldn't recommend her more for ANY real estate work but, especially, if you face the task of preparing and selling an inherited property.

Philippa is a phenomenal realtor. She is very knowledgeable about the Arlington market and is…read moreespecially skilled around selling inherited homes. Her warmth comes though on every interaction. If you are selling a home in northern VA or selling an inherited home in this area, I highly recommend reaching out to Philippa. She is very generous with her time and skilled at what she does. You won't be disappointed!

lack of service for owner especially out of State. Late…read morepayment of funds Over charges on repairs Withhold payment made by tenant for late payments. Allow vendors to overcharge and unnecessary repairs Provide no assistance for setting market price for owners Excessive fees No interest paid on security deposits Play owner and tenant against each other to create distrust Give no guidance to owner regarding tenants intentions Do not communicate on problems found not asking for owner opinion this resulted in unnecessary expense to owner

Horrible company and scam artist. Single parent was forced to move out early because owners…read morereturned. Have children and they did not care. They will keep your whole deposit and nitpick you for every little thing even things that were already broken. Moved into a place with a broken dishwasher and wood floors were old with wear and tear. Also, there was a mouse infestation in the home over 20 mice was caught on traps. They are only good to owners not tenants.