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    Johnson Associates

    3.4 (12 reviews)

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    Services - Johnson Associates

    Property management

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    Delbe Real Estate

    Delbe Real Estate

    (21 reviews)

    Palisades

    Property management is not rocket science. At the end of the day it's managing buildings finances,…read moreinsurance, setting up reoccurring services, having clear instructions and documentation for residents, leveraging technology to reduce operational burdens and processing times for residents, ensuring residents are communicated with openly and often, but above all it's providing excellent customer service so that their customer, the residents, get value and peace of mind out of knowing they are in good hands. Delbe fails on each and every one of these, and then some. Don't believe me? 90% of the comments on here are recent and negative, and the ones that aren't are probably planted. It's an old, out of date, incompetent company that has the worst employees who provide zero customer service, then charge you for work they're supposed to do that you end up doing yourself. I say all of this as a human being with a personal opinion having worked directly with Delbe as a board member for my condo building. Delbe is hands down the worst vendor I've ever had to work with, and I've used Comcast for years! Anyone whose had Delbe and the Board members were not lazy and but engaged, has either fired them or not renewed their contract. That speaks volumes in and of itself. Run, don't walk away from this vendor.

    I don't have much good to say about Delbe. The weren't murderers, but they weren't reliable at…read moredoing their job. I get it that nobody is going to care for your place like you, but their effort borders pathetic at times. It wasn't a shell company stealing your money, but they consistently missed appointments, condo meetings, and were not timely in responding to issues they should attend to. Our condo building board felt they were purposely doing a bad job because the company was moving away from managing smaller buildings.

    Scout Properties - Roach from microwave

    Scout Properties

    (96 reviews)

    I moved into a condo managed by John Thompson about 3 years ago. At the time I had just come out of…read morea bad living situation and I desperately needed a safe and reliable place to live. I found that. The application process was seamless. I was approved quickly and the transition was smooth. I had my keys and access to the unit quickly. The last few years have been amazing. Whenever anything was broken and we submitted a maintenance request, it was addressed quickly. Nothing remained broken for long. John even came over and replaced the batteries on the smoke detector when I couldn't figure out which one was low and the beeping wouldn't stop. Our microwave broke and I messaged John and it was replaced within a few days. In my experience Scout Properties is a great property management company. They are reliable, responsive, nice human beings. It was a pleasure to have our home manager by this company. John's the best!

    When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

    PMI DC Metro

    PMI DC Metro

    (7 reviews)

    Spring Valley

    Amazing property management! By far one of the best I have had. Responsive, prompt, and very…read moreaccommodating. Alex is professional and helpful throughout the entirety of the process. I was never stressed and any issue that came up was taken care of. Loved this experience so much I am moving to a different building this company also manages. Would highly recommend for anyone renting in the DMV area.

    Worst experience ever . Either these guys don't communicate with each other or they believe their…read moretenants are dumb . Moved from one unit to the next unit due to mold and mushroom growing out of bathroom ceiling. Entire process has been draining to say the least , a lot of passive aggressive tone from Dionne . First thing she says when I meet her in person is something about the grill in the yard , like lady that is the least of the concerns !!!Also they wanted to change our original lease to make it six months longer to get more money from us , absolutely not . Do your research and follow through things accordingly.Now they want an additional security deposit for the new unit even though we have not received our old one and the move was not caused due to our accord. According to the law it's supposed to transfer over seamlessly something this company knows nothing about but I do know this I'm not paying them an additional security deposit either give back the old one or transfer it to the new place duh. In Maryland it's literally illegal to hold twice the amount of rent for a property for a security deposit yet they're asking for it , crazy. Then the place they moved us to they knew it had roaches and STILL moved us there and I know this because I spoke with several neighbors and they know what's going on. From one inhabitable place to the next one . Don't even get me started with how lackluster the response time is from all of management in emails , texts , calls , etc . Just poorly ran and overall a pain to live at , can't wait til the lease is up . Either way make sure you know your rights as a tenant do not let landlords bully you or force you into decisions when you know legally they cannot.

    Johnson Associates - propertymgmt - Updated September 2026

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