Tim Eberhardt was great!! Good guy and good service. Made things simple and made sure you left with what you wanted. Would go back

Beware of the financing / pricing tactics at this dealership. I came in knowing the man in charge based on a friends referral. They did not take care of My husband and I. I was in a bind and needed a car asap. I now have an agronomical loan-to-value (LTV) ratio meaning I owe $11, 000 thousand more than the car is even worth today. They focused entirely on the 'monthly payment' to distract me from the total loan amount and the 84-month term they locked me into. This is predatory lending at its worst. I left thinking I got a deal, but I'm now financially trapped in a car that I can't sell or trade without coming up with over $10,000 out of pocket. Do yourself a favor and bring your own financing from a credit union--do not trust their 'in-house' math." read more

ASK FOR EVAN!!! He is extremely knowledgeable is everything Acura and will do everything he can to get you in your dream vehicle. I had a wonderful experience and can't wait to buy another vehicle from Evan! read more

John Roche is no good. This guy went from finance manager to used-car sales guru. He might be the king of taking your money. John uses scare tactics and brutal psychology to get you out of your car for under market value and into one of his cheap used cars over market value. If you are looking for a dealership you can trust, this is not the one. Do better John Roche and definitely do better owners of Davis. Edit 10/30 - I was emailed quickly and harassed immediately by John Roche (email attached). read more

Davis Acura - Auto Repair Near Me - Langhorne, Pennsylvania

I bought my Acura here in 2019 top flight service department. Great customer service. Was having some work on my suv and my job require me to be in Rhode Island Davis was gracious enough to give me a loaner for over a week. Ask for Jonathan read more

We just traded our Acura MDX in for a newer Acura MDX, stick with what I Like. Our salesman Ken, was amazing. Straight forward, didn't give me the run around. Would definitely recommend him if you head up. I had a little issue and Ken resolved it right away. They really do take care of you there. Thanks guys! -Wendy read more

I am very happy with the service I received from Davis Acura and Angela as my salesperson was efficient, low key, helpful and had me out the door in a new car (with a trade in) within 2 hours! I would recommend her and Davis Acura to everyone! read more

Warning, shop does not respect women. We had three disappointments with this dealership. First whatever deal you think you are getting, they are going to try to take it back with finance charges. Worse than other dealerships I've dealt with. You've been warned. If this happens and you don't like it, Walk. Second, we had one single basic warranty issue. It was a simple broken switch, less than a year. They tried really hard to avoid the simple repair under warranty, including accusing us of abusing the switch (hardly used it) and spilling sugar liquids (we only kept water in the car). I can't speak to the previous owner, and that is why the certified pre owned luxury car came with a warranty... Regardless they treated my wife pretty poorly and tried to get out of this warranty and into a bunch of other unrelated/unwarranted work (might as well been a flux capacitor). They really belittled her and tried to treat her like a bimbo. Her father and husband's side of family, we are all mechanics, so luckily she knew enough to stick to the plan and avoid the BS. Third, wife was promised some oil changes and car washes as part of our purchase. Yeah, right, BS. Even the one we had in written offer wasn't honored. Even if they honor it for you, be prepared to be robbed in fluids and filter. Note, they charged us for a filter and did not replace it, see next... Final straw. She took the car in for inspection and an oil change. None of the wheels were removed (maybe could visually inspect brakes, fine). The splash shield which gives access to filter, also had not been removed, so filter was not changed. (I also grease penned it bc I didn't trust these guys at this point). Don't expect them to inspect for anything other than money makers, not your/vehicles safety! I checked her oil level to make sure the shop actually changed the oil. They did at least put fresh oil in and it appeared to be the correct level. However, they sent her home with no oil fill cap. WTF. Done. Never again. We found a nice independent shop that hasn't tried to rip us off and offered fair prices for good work... about half what these guys charge for crap. Since this, we have heard of another middle aged women who was taken for a few rides by this dealership. I'd just avoid them. For example, we could have gone just down the road and bought a brand new custom Toyota loaded to the teeth and not paid for routine service for three-five years instead of wasting time and money here... Unless you think the luxury experience is burning your money and having people try to sell your wife blinker fluid go somewhere else. read more

... what a cahootz of laying douchebags. For over four years my spouse tried to resolve two issues - squeaky brakes and bleeding front left tire. To make long story short she was told repeatedly over the years by the big mouth in the so called "service department" that Authorized Acura Service Center use, and I quote - "Aftermarket parts" and it is perfectly normal for every Honda and Acura to have squealing breaks and if they don't make any noise its actually exception from the rule. Obviously AES certified technicians have no idea that escaping air can be detected by submerging tire into the liquid. Over four years we being fed BS. Request to rotate the tires after four plus years was refused because, and I quote - thread depth is normal, obviously no one in so called "Service Department" has any idea why tire rotation conducted every 2-3 oil changes. But, and I have to give 'em that - they have really big mouth to talk back to their customers. Ridiculous idea to give away post stamp size TV's (which is quarter of the size of monitor I am using right now) with every new car purchase will compensate for absence of any after sales service or any service for that matter at all. One more time I would like to remind you - do not run your fracking big mouth back at your customers - you can't afford it. read more

Cindy and Stephanie were great, they enthusiastically convinced me to sell my pre-owned car to Davis Acura - it is a creampuff with not a scratch on in. We are the original owners of this terrific always garaged vehicle (w 20K original miles). The salesman (John) asked when I wanted to sell. I said today or when I get my price. He responded by saying prices are falling you know. Not sure what planet this guy is on - used car prices are up 40%. The offer was insulting, and Davis missed out on a great pre-owned vehicle. They wasted my time. read more

DO NOT BUY HERE! Watch for extra hidden fees. They added a $1,500 fee on a new RDX I inquired about. When we said we wanted to pay cash, the managers in charge all of the sudden changed the fee to $3,000 and told us we had to finance through them for at least 6 months. Horrible, horrible, horrible. They would not give me a breakdown of what I was paying for. I'm appalled that a dealership could be so bad. I have dealt with many dealerships and I've never had this bad of an experience. So shady. It's no wonder they have the vehicles on their lot available when they're hard to find. BEWARE! read more

We were in the market for a new car. I had been procrastinating, and the supply chain issue shocked me. Over two months for a new car and there weren't even any to test drive. Ken showed us som late model lease returns and satisfied my questions. The warranty was even better than a new purchase. We left with a great looking 2020 MDX. Thanks, Ken! read more

My father went here to get his car serviced, and he found the service to be great. Caphil, a customer service rep, was very helpful and explained everything well. He clearly knew his information. There wasn't much of a wait time, and the price was reasonable. He says he's a customer for life and would recommend Davis to others. read more

If I could give zero stars I would . Go Somewhere else!!! I just inquired into purchasing a 2010 Ford F 150 Pickup that they misleadingly advertised for $ 12,888. I actually printed the pages that they published on their website showing the Price as $ 12,888. One page shows the lone price of $ 12,888. On another page of their website they publish the statement that "This Ford F150 is $ 3,466 below predicted market average. And on another page of their website they indicate a deduction of $ 1,685.00 for "Customer Cash" or Trade from $ 14,583. Basically the purchaser needs to pay $ 1,685.00 more money on top of $ 12,888 . So the price is actually $ 14,583. I checked The Kelly Bluebook and it indicates Fair Market range for this truck from a Dealer is listed as $ 10,729 - $ 13,300 with a Fair Purchase Price of $ 12,015.00. Upon further inquiry with their sales representatives they indicate the purchase price as $ 14,583.00, would not sell the truck for $ 12,888, did not want to even hear about the Kelly Blue Book Values, and offered snide remarks in emails. This dealer has totally lost my trust. I would not be surprised if I ever see Consumer Protection Complaints filed against them. Looking further into these Yelp reviews I see that other people have had similar problems and gave them bad reviews. Now I know why. read more

I am honestly at a loss to be reading some of these reviews! This is the THIRD RDX that I have purchased from Davis Acura! While all three purchases have been great ones, the most recent purchase was my favorite! Ed Riley was great and Evan was one of the best sales people I have worked with in terms of buying a car. Both were so accommodating, listened to my needs, and did not try to sway me in a different direction. Would definitely recommend, and will continue to purchase from Davis in the future! I also disagree with the disrespecting of women, which I read in several other reviews. I am a woman, and one that feels very strongly about woman in the work place and being treated equally. In all the years that i have been working with Davis, I was never made to feel this way! I hope this is helpful! read more

My 1st experience with the Acura brand and it's been a fantastic 3 years. I waited just BC - things always change after a purchase with any of these big brands.... But I must say Davis makes the lil guys feel like kings - no ask seems to be too big. Just stop by for a test drive and see how diff it is from say and Audi dealership... People that do what they say they will. You can see they want your long term business... To be continued... UPDATE: FROM 5 stars to 1 star. I wish I could give no stars. I purchased my second car in February of 2018 and it has been a NIGHTMARE. None of what happen during my 1st purchase was replicated for round two! I'm in complete shock! I was sold a lemon possibly and/or due to this car being in an accident (discovered after the fact and not on the car fax) there's been so many issues. Not one thing has gone correctly. The car broke down just 3 hours after driving off the lot. And when I called in for help, I was met with nothing but a lack of carinh to put it nicely. I asked to return the car and get a replacement car, I was told no and that I can not return after driving off the lot, even though this was 3 hours later. I had to stop payment on my down payment check and to this day I am still looking for a resolution AND I have yet to pay the down payment ($2k) moneys for my car. What dealership would allow u to not pay the down payment IF IN FACT THEY'RE NOT GUILTY of what I have accused them of??? FACTS! Originally when I stopped payment they made threats to take me to the district courts and prosecute me to the fullest. But that was John (used car manager, aka pure douchebag) who should be fired! It's a certified pre-owned (CPO) Vehicle. I've contacted Acura customer relations and the dealership and no one is playing ball - I have been told by Acura customer relations team that I have to deal with the dealership and they pretty much will not help me. I have had to get an attorney and file a lawsuit vs Honda/Acura for breach of warranty. When I originally put this review up, it was and I mean it was the ONLY thing that got their attention. I was asked to take it down and I said I would pending the outcome of my situation but I was still going to tell the public the the whole story where they swept in like super heros or not. As of today I have meet with Ed Reilly the GM, Steve(service manager) and Sean the area Acura rep. And still no where even close to a resolution, not a single offer has been made to do ANYTHING!!! I will post the official service records and communications from the dealership as proof so every buyer knows just what they could possibly expect from this dealership and brand. And all the images from the dash board of lights and system codes... Here is a list of the things that were replaced on the car to date and still need to be fixed: 1. All cO2 sensors 2. Both catalytic converters 3. All 6 fuel injector 4. Tie rods 5. Battery 6. central computer was replaced ( will get the exact name of the service records) Yet to be fixed(not the complete list): 1. Collision prevention system (currently can not use due to the system responding to "ghost" sensing when there are no objects in the front of the car) 2. Transmission problems 3. Emergency parking brake It has been proven that the car has had extensive body repairs to the entire front and right side of the car even though no accident has been reported to the car fax. I have had an independent shop verify the paint depth/thickness and repairs made - they have identified all areas where plastering/Bondo filling has been used for the repairs. Mismatch paint in comparison to the factory paint and in that paint tons of debree and other dirt objects under the paint which is now very visible. The chair rails that connects the seats to the car floor in the interior of the car are completely rusted which indicates extreme water damage to the interior of the car. The seats were repainted and put back together. Someone really spent a lot of time and money to pull wool over the eyes of the dealerships buyer. They claim they didn't know, but as their profession is the business of cars, who else would know of they didn't know? Like you guys are the experts. So I don't believe it. TO BE CONTINUED with all the images, text messages, voicemails and anything else I have to prove my case to the public. I'm not work to get all of my family and friends together with signs so we can stand outside the dealership to picket and warm customers before they buy from this dealership. read more

Davis Acura was a disappointing experience. I arranged an appointment to see a preowned vehicle based on an online listing. The price listed online was significantly lower than the final price after all of their ridiculous fees. Not to mention, they were completely unwilling to come down on the price at all. The car was okay, but had some body damage on the front bumper and damage to the windshield. The car was also making a noise which sounded like there was an issue with the wheel bearing. The sales person tried telling me that it was just because the car had been sitting on the lot a while, but when he pulled the report for maintenance that had been performed at the dealership, it indicated that there was recent work done to the wheel / rotor where the sound was coming from. Finally, the salesperson was a bit condescending and spoke over me more than once when I was questioning their practices and fees. I'm so glad I walked out of this place before making a purchase. read more

The certified pre-owned vehicle I purchased in July 23-24, 2020 should be classified as used, not certified. I waited about 5 weeks from the time I purchased from Davis Acura in Langhorne, PA for them to rectify the situation but they have not. Every aspect of my car buying experience from Davis Acura was/is awful. I had issues with the finance department with administrative errors on the paperwork & form auto-signed with my name that I did not sign but my name has the same signature as the sales manager, missing cargo privacy cover, missing manual/booklet & being low-balled by the dealership on the Kelley Blue Book Instant Cash Trade-in Offer by $2,000 if I bought a CPO from Davis Acura. As of today, I have not received my permanent tags (temp tags expire in about two weeks). In the time of the coronavirus, some of the personnel that worked there were not wearing masks & no one said anything when customers in the waiting room were not wearing them either Two weeks of communication with the dealership was lost when I was told that the body repair/paint shop guy was "on vacation" for two weeks & that the work could only be completed on a Friday (Pure BS & the dealership is stalling). It was during this time that I made an appointment to have my new purchase checked out & due to COVID-19; the next available appointment wasn't until mid-August. I have lots of pictures. This was my first experience with buying a CPO & it was not out of the ordinary for me to pay $195 to have my automotive repair shop of 20 years do their own 83-point detailed inspection (different than the state inspection) as they did for a used car I bought in 2012. Certified cars sell for about 10% more than "used" and provides extra warranties and assurances that I was getting my first Acura in exceptional condition as the owner of Lexus' for 15 years. Local auto shop 8-page report showed evidence of rear tire wear & alignment needed & previous accident damage to rear bumper, right front door, left side doors, left rear quarter panel & left front fender & at least 50% of SUV repainted, dirt underneath the paint. The misalignment of the lift gate door is the biggest telltale visible sign if the truth behind the vehicle being repainted & 3rd row airbag loose cover & exposed. Was the original airbag deployed from an accident? Is it a replacement airbag? Left rear door chrome handle was also replaced by dealership. Even for hail damage, a vehicle can be painted but it would not get "certified" status. I immediately told the sales associate, sales manager & general manager by text & email but got no response. After 3 days, I reached out to the dealership owner& he responded back by email that a vehicle would not have been sold as CPO but used based upon what I had conveyed. He did try to discount & refute the findings of independent inspection done by a respectable and highly customer satisfaction rated family owned business for over 30 years. It's becoming clearer each day & telltale signs immerging that the person who returned this car off of a 3 year lease in June 2020 was in an accident that went unreported (i.e. no police accident report, no insurance claims by any parties involved in the accident, paid cash to make repairs at an automotive body shop where none of the accident shows up on Carfax report as one owner, no accident vehicle). I do not want the car and I do not feel safe driving it. The vehicle was recently inspected by a certified Acura dealership body shop almost 1 week ago & the report only indicated the vehicle was painted over the areas that I addressed He did say that it in the 21 years of doing this kind of work that this was "a damn good paint job" & that there was not structure or frame damage. He did close or put back in place the third row air bag compartment. He said that the airbag compartment probably came loosened when the car parts were taken off the frame during the repaint job. He also asked me if I wanted him to repair & "level" the lift gate door and I said no. The misalignment of the lift gate door is the biggest telltale visible sign if the truth behind the vehicle being repainted is not visible to the naked eye of the buyer or certified ACURA dealership body shop. Why is the lift gate trunk door misaligned if it wasn't in an accident? If the lift gate trunk door is misaligned, why was the vehicle sold as certified? There is an active complaint/case on file with Acura Client Care & was told by the Acura Client Care Specialist that this is an inventory matter & that the dealership owner will call me to address my concerns. I have asked the Acura Client Care Specialist to have the dealership owner call me on two occasions since the certified Acura body shop inspection report was done almost a week ago & I have yet to hear from him. I also informed the dealership owner know of my bad experience(s) & the following problems with the finance and administrative errors in paperwork. read more

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Two thumbs up to team Davis Acura! -Special thank you to Ed Riley the General Manager! Ed's work ethics and leadership are apparent through out the entire Davis operation! My wife and I visted Davis at 11:00 am and drive out the proud owners of a new MDX by 3:00pm. Our salesman Frank was great he was never pushy and took the time to educated us on all the features, no matter how many times we asked the same questions... I highly recommend Davis Acura 12/2018 Second car purchased at Davis Acura! Went back for the great setvi read more

I will have to say that I was not pleased with the purchase process at Davis. They advertised a price for the vehicle plus tax and tags. I went and test drove the vehicle and it was fine. Went back to purchase the vehicle only to find that they had tacked on $1500 for "safety repairs". I was never told until the day I went to pick it up that safety repairs would be added. I believe this is called false advertising. They gave me one key because they said that was all they had. Davis an Acura dealer could not provide a second key?.. I went out and purchased a second key for $250. The next week a get a phone call from the salesman that they had the second key, so obviously the salesman was lazy and did not really care about my inquiry for a second key. Yes I could have walked away, but had made my decision on their advertised pricing and needed a new vehicle. And they very well know when you ultimately come in to pay for and pick up the car that most people will just cough up and pay the extra money. I believe this is a very bad business practice and false advertising. Try another Dealer, pass on Davis Acura. read more

I've bought an Acura TL here way back in 2003. First time I returned here with the hubby because we were thinking of trading our present car for an suv, the MDX of course. Yeah we kinda looked undressed we both just happened to get off work early so we decided to browse. I mean the salesperson came off nicely, but then we were handed to another salesman name Steve. We know what we were getting into before even deciding to make the upgrade, we know our payment budget and options but this person didn't seem to wanna help after he saw what #s was involved. You should never turn down customers regardless. Should have talked to the saleswoman who first approached us...she prolly would have never turned us down. Your loss. Moving on to the next Acura dealer!! read more

I didn't have a good sales experience here back in June. However the offer of a free oil change enticed me to try their service department. It was a great experience! The service advisors were professional. They had a great coffee machine, a big assortment of snacks, and a nice seating area. But the best part of all was chatting with Clenton McArthur. We really hit it off and he is a huge asset to this dealership. We discussed the possibility of the dealership buying my 2014 RDX. We looked at a couple vehicles on the sales floor. And I had a really great time chatting with him as I waited for my vehicle. He was the friendliest and most intelligent person I have met in a long time. If I am in the market for a new Acura, I will definitely be giving Clenton a call! read more

Horrible new car (attempted) buying experience. Used the "Buy Online" feature on the Davis website which gave us a Trade-In Value for our car. Before driving 45 minutes to the dealer, I called the internet sales agent (Janaya) who assured me that the online value would be close to the actual value that we would get when showing up at the dealer. WRONG. My wife and I, a mixed-race couple, showed up at the dealer and immediately felt profiled. The in-person agent (Angela) had a poor attitude towards us right off the bat and didn't even know we were there for the specific reserved vehicle, even though we had made the appointment online (and confirmed by phone and email). We were ready to buy that day with checkbook in hand, but the trade in offer was about HALF of the online value (the online value from their OWN website). Then the manager was called in and gave some half-apology and some excuses and had the nerve to ask what he could do to make it work: how about not trying to scam us out of thousands of dollars would be a good place to start! Do not recommend. Take every dollar amount they give you with a huge grain of salt. Don't get scammed by Davis. read more

PLEASE DONT WASTE YOUR TIME. Andrew and John come across as complete uneducated clowns who know absolutely nothing about the product they claim to sell. they were rude and condescending to my 65 year old parents throughout the entire process and finally, like many of the reviews say, the price listed is not the price. they try to add upwards of three grand worth of nonsense to the final price to line their pockets. let me be clear, reputable dealers, particularly those that claim to sell luxury cars don't do this. this is a tactic used by fly by night used car lots that davis acura continues to employ. please go somewhere else. andrew, please finish your education or something dude because you absolutely suck at selling cars. please look at the reviews on cars.com for the real story on this dump. read more

Happy New Year! My New Years eve was terrible. After months of research and many articles about buying a car, specifically how to negotiate. I test drove many vehicles and decided upon the Honda Ridgeline RTL-T AWD. I wanted a leftover with decent mileage, also I could have traveled to parts of NJ. I found the vehicle I was interested in right in Langhorne Acura Pre-Owned dealership. I printed out the vehicle from Cargus.com, had my checkbook, preapproval letter for my loan and would put down over half. When I arrived an hour or so prior to closing, I was met by sales consultant Tim Eberhardt who seemed polite and professional. I showed the vehicle to him that I was interested in and he immediately went to pull the truck up. He then took my license and copied it, and we were off to test drive. While test-driving we spoke about New Years Eve celebrations in NY and how crazy it was to want to be part of it. After a quick trip we arrived back in the lot and I asked about the vehicle and if Acura can do better than the listed price which was $32,718. For 2018 with close to 20k miles. I inquired about the mileage on a new vehicle and he said he did not know, then after speaking to someone, he said it was purchased from a Honda Dealership and a salesperson from the dealership had put the miles on it. That seemed odd to me, then I explained how CarMax has a car payment calculator and that is how I came up with the numbers I had written down on the print out of the vehicle. He then said there is a reconditioning fee that was not factored into the advertised price. I asked what that fee would be and he replied by saying he needed to speak to the manager, enter John Roche the Pre-Owned Manager. So as I sat at Tim's desk he kept running back and forth to John who was sitting a few desks away. I was getting very annoyed, so he printed out what was reconditioned to the 2018 vehicle, I looked at it and actually took pictures of it. What was done was Oil Change, Inspection, Rotors Cut to Brakes and Detailed. This was an additional $700.00 Dollars! I said this must be a joke, $700. Dollars for an Oil Change, Inspection, Rotors cut and a car wash. He (Tim) replied that detail can run you $400.00 alone. I got up and said you're trying to play me and this is very bad business practices, as I walked out I said to the manager sitting there by the door " I don't know how you came up with that number but it's ridiculous, his response was, Thank you". Never have I seen such poor business practices by a salesperson, I completely understand their need to make a profit. I would like to know what they paid for the vehicle and what they are reselling it for. When I left, I went to the Honda dealership down the road and spoke to a friend who is a salesperson there and he could not believe how poorly I was treated, on the last day of the year. He was shocked that they did not want to work with me, and then I told him how the salesperson took a call while I was sitting in front of him. Did they think I was some naive person coming in who was uneducated about the car buying process? Then I began to read the reviews this dealership has and let me tell you they are not good in fact downright terrible. VERY unprofessional business practices and I will be reporting this to BBB!! Update: I received a text from Tim the salesperson saying "The Manager said he would wave the fees for reconditioning and the new price would be $ 31,271. When I called to say I would return the salesman said he misquoted me and that price was meant for someone else. However, the manager said the fees would be waved in the text (#215.943.7000 x1105). Such a TERRIBLE way to do Business. I wonder if a Manager or Owner will contact me to make this right? read more

My wife reached out to salesman Joe T In regards to a 2019 Acura RDX A-Spec. She explained we were coming in to see either of the two black RDX A-Spec models they have in stock. We arrange for Saturday morning and arrive slightly after opening time (Joe texting us to make sure we are coming). We arrive, Joe has food down his dress shirt at 9:45am, the vehicle we are interested in isn't parked in the front of the lot... it isn't on the lot. 45 minutes elapse and Joe produces a dirty, scratched vehicle with black grease on the red leather. I'm not buying Joe's dress shirt so I was really disappointed in the presentation. Long story short, they lowballed on our trade (a 3 year old popular car), had no interest in making a deal. Mario the "finance manager" was even worse. I came home today with an amazing deal on a beautiful brand new RDX A-Spec. I went to Montgomeryville Acura and will be back again and again. The level of customer service and professionalism is exceptional. Davis is amateur hour, operating like a used car lot in Kensington. Stay away from these clowns! read more

They sold me a 2015 ILX with bad struts... I found this out two weeks after I purchased the car... Now I have to pay for new struts.

I didn't buy a car from these guys, but I can at least respect their honesty when it came to me almost buying a "bad used vehicle." They gave me insight of what could have been the problem with the truck. Honesty can go far these days, and that is why I am a fan. read more

Love love love Davis Acura, Jack & John are the best !!! Made me feel so welcome, not pressured at all so helpful literally the best , my first time buying a car went to other dealership and felt uncomfortable !! This place is AWESOME, Good people!! Highly recommended!!!!!!!! - I wish I can give 20 stars read more

The employees in the certified/used lot are very friendly and welcoming. There is no pressure at all to buy a car. They have a beautiful selection of cars and often times there is an internet discount on most if not all cars. Steve is great and he will work hard to find your perfect car as well as get you the best possible interest rate! I highly recommend this dealership! read more

Davis Acura - Auto Repair Near Me - Langhorne, Pennsylvania

Don't waste your time if this dealership contacts to sell your car to them. I estimated my car's value on KBB and immediately received instant cash offer from Davis Acura. Later I was contacted by Chuck from Davis Acura who said they're interested in my Lexus and they offer 30% more than KBB instant cash offer. When I came to the dealership I was offered 1k _less_ then KBB appraisal despite "it's a nice car with minor scratches". I called Chuck to find out what is going and Chuck said he would contact the appraiser to figure out what's happening. Didn't hear anything from them ever since. So, once again, don't waste your time time and avoid this place. read more

Would give no stars if possible.. Me and my husband went to this dealership looking to purchase a new car walked around for about 15-20 min not one sales rep came out and asked to assist us mind you my husband is black .. 2 white women came up as we were leaving and all the sales reps then came out asking if they need assistance while still not even acknowledging we were there.. racism at its finest.. highly disappointed. read more

A story of misrepresentation, omission, and distortion in the sale of an Acura MDX by Davis Acura in Langhorne. On Saturday, June 24, we set out to find a replacement for our 2007 Acura MDX, this car was bought used in 2010 and was just the right car for us. For our car search, we had identified several candidates from the Acura web site and other Internet sources. Our first stop was Davis Acura, which had listed a one owner 2012 MDX for sale at $22,900 with a Certified Pre-owned Warranty and just over 57,000 miles. Prior to our visit to Davis Acura we had called ahead and spoken to Amy, when we arrived Amy introduced us to Ken McDaniel, the salesman. The 2012 MDX was pulled up in front of the used car showroom and Ken described it to us; he recapped the information from the on-line report and said that it had new tires and new breaks and that it had been through the Acura 182 point certification inspection. We asked Ken to get us a trade-in estimate for our 2007 MDX. We took the 2012 MDX for a short test drive and seemed OK. Ken put together a price including our trade-in which netted to $17,250.79. The trade-in allowance offered -- $6,000 -- seemed low to us and we asked Ken to improve the offer. At this point various sales managers were consulted and they discussed the offer with us, but there was no improvement in price. We decided to go on out next candidate and to get back to Ken later. As we were leaving Ken alluded to the possibility of some further improvement in price. We spent the remainder of Saturday looking at other MDXs. At the end of the day we decided that the Davis Acura MDX was the best we had seen expect for the difference in price and we left a message Ken that we would like to talk further about the potential price improvement he had mentioned. On Monday morning we got a call from Ken and he indicated that they could improve the price; a sales manager then got on the phone and offered to sell the car at $16,660.79. We agreed with this price and arranged to pick-up the car later that morning. On our arrival at Davis, the car was ready to go and we looked it over for a final time. It was noticed the front bumper assembly had separated from the body; this assembly was pushed back in and Ken told us that all it needed was a clip. After further delays, we went through the paperwork for the purchase and took the car. Among the papers provided to us was an 182 Inspection Checklist and CarFax report. These documents were not current; the Checklist was from April 2015 and the CarFax report was from February 2016. On Tuesday we called Ken about this and he told us that it really was one-owner car even though it had been acquired by Davis in 2015 and used the Service Manager for the next two years. He also said that service had been performed over this time but it was not reported to CarFax. Ken also told us that an unwritten 182 Inspection had been done recently by there was not record of it. At this point we tried to reach one of the sales managers we had seen during the purchase, according to the phone operator they were no longer there; we left a phone message for Ed Riley, the general sales manager. Ken contacted us; we asked for the service records since 2015. He sent us several repair orders, which did not show that the brakes or tires were new or that a 182 point inspection had been done recently. The repair orders show the following work: Front and rear brakes were replaced and the rotors resurfaced in March of 2016 at 40,000 miles. One tire was patched and one replaced in May 2017 at 53,200 miles. An "Acura Multi-Point Vehicle Inspection Checklist" was done October, 2016 at 40,618 miles; there is no record of this checklist. We found that the MDX did not ride well and took it a local dealer where two tires were replaced and the wheels were aligned. This repaired the defective handling and wheel noise. This dealer also told us it would cost hundreds of dollars to replace the clip on the front pumper assembly and that the clip as probably corroded. All in all, Davis Acura misrepresented the condition of the car they sold us, omitted reporting to CarFax for years, and withheld repair records. The tires on the car have now been fixed, we still need a resolution for body work and some assurance that the warranty protection will really be provided. read more

This dealership is great. I came from Lexus and they treat you way better here. The car services staff are super friendly and so helpful. I'm definitely buying my next car with them again when that time comes. Very impressed. read more

Me and my husband recently purchased a vehicle Acura MDX. The day we purchased we couldn't do the coating service. So the financial manager lady told us to just come at the service station and they will do it for you. We had a doubt about just walking in and do the service but we followed what was being told. So we came in today at service station around 3:00 PM and came to know that they do by appointment bases we were like we drove 80 miles from our house to get the service done. The financial manager lady didn't give us a proper instructions for making an appointment like that otherwise we would have done. So we felt like we were just screwed after that much of driving. We explained to the service station that was being told to us. The service person Mr. Rich Tater felt bad for us and he said he would do whatever he can we were like alright. Luckily Mr. Rich took care of us he arranged the service person to get it done our service and those boys agreed to do in a short amount of time which was amazing. They close the service center by 4:00 PM on Saturdays they did a amazing service and helped us out. Just had a service for a interior and exterior coating. That was a relief otherwise we would have drove all the way from New Jersey to Pennsylvania. Thank you Mr. Rich Tater for the quick service and hospitality. read more

This is the worst car dealership in history. They live up to every negative stereotype in the book. Used Car lot is located across the street from the actual dealership on a small island in the middle of the highway. Car dealership itself is filthy. Music blaring. Used car salesman using every cheap sales tactic there is. Cars sound like they are going to blow up. Cars are stacked on top of one another and "priced to sell" but it's mostly just a bunch of lemons that have had accidents or smell like hookers and cigarettes. Our car salesman had cold sores all over his mouth. This place felt more like a drug house in Kensington than a car dealership. Stay away!! read more

I have a 2004 Acura TL. I was on the phone with Steve asking about pricing for an oil change, and my door shut with my keys in it.... Mind you this is not a new car, and under NO warranty. I told Steve that i just locked my keys in the car, he said let me see what I can do, and within 5 minutes I had Mark calling my cell. Really don't know what i would've done without Marks help. He immediately told me that he would be coming out with a key to get me into my car to get my keys. From the time i locked the keys in the car until Mark showed up was only 30 minutes, and i'm at work. So he drove all the way to me to unlock my car.....the BEST part?? When i cringed, and asked how much this was going to cost me he said "nothing". So, while i type this Mark is about to pull up any second, and get me into my car, Mark.....you definitely saved the day.....Sooooooo appreciate all of the help. AND....filled my front tire with air.... Thank You!!!!!!!! read more

Ed, Rob, and the whole team do an amazing job. Our family has bought 4 Acuras here because of the service.

Bought 4 new cars here in past 10 years. On my last purchase, salesman "took the liberty" of adding locking wheel lugs to my purchase for $200.00. When I told him the website has them listed for $40.00, he said that it hasn't been updated in years! Yeah right!! He "took the liberty" of spending MY money....wasn't that nice? I should have told him to "take the liberty" of removing them. In today's world, wheel locks are totally unnecessary....thieves (the ones without business attire!) just take the whole car. Don't fall for the B.S. They won't see me unless it warranty work....Bye Bye Davis! I love the Acura....but, I'm not buying at Davis anymore! They're getting a little too shady!! Buyer Beware! read more

Don't believe their advertised internet prices. Went there after seen an advertised CERTIFIED TLX at what I though was a great deal. Well you know the saying "if it's too good to be true". While doing the paper work they tried adding almost 2k for the certification. No dealership I ever delt with has done that, the listed price is the price including the cost of certification. It's like buying a cheeseburger at an advertised price then been told there's an additional fee for the cheese, then it's not really a cheese burger is it? Do your self a favor and skip these guys. read more