I had a car shipped from Connecticut to Easton PA. According to the pictures and description everything was great. Upon inspecting the car I found numerous door dings and actual dents. I will pay a premium price for an exceptional vehicle but it has to be a premium vehicle. They missed the mark. read more

I had a great experience selling a car to Carmax in Langhorne! I shopped around and they offered me the best price. The process was quick, and it was great working with Lamar who completed all the required paperwork. If you are selling a car as a Power of Attorney (POA), I highly suggest you call them first to ensure your POA gives you the authority to sell the car. Apparently, mine did not so I had to engage a notary to draft a Limited POA form that allowed me to sell the car. read more

Really frustrating experience. I was told the sales manager would call me back to confirm I could come in, and no one ever bothered. I got an email and had to call myself to then set it up the appointment. Most frustrating was that I double-checked that my payment method was acceptable (wire transfer) since I was buying the car outright and that I'd be able to drive off the lot same night. Sure, no problem i was told! I then show up and get told the complete opposite regarding payment. Apparently, they can't do a transfer from my bank. Well, that's news to me. The car wasn't even pulled up like it should've been--they had to go hunt it down. After two hours sitting there with zero progress, I'm now forced to come back another day because of bad communication and bad information. I selected Carmax bc I thought this process was going to be easy and painless. It's been quite the opposite. read more

I visited this location and very good customer service. I had a walk-in visit and had to wait for more than 3 hours, but that was on me. They were able to take care of selling the car. Very good rates and experience. Definitely recommend this place. Smooth and easy process. Consider carmax in seeling your car. They got kids area. They got free and good wifi . The restrooms are clean. There is a vending machine to purchase snacks. Cole definitely gets a shout-out for customer service!! read more

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3rd or 4th vehicle I have sold here, they give more than carvana and nice clean waiting room, typically out within an hour check in hand and this time they got me a Lyft home, Jon was great read more

The transaction here went well overall. The purpose of my visit here was to sell my car - fast. Rather than deal with the dozens of people who contact you if you sell online or otherwise you bring your car here and within a couple hours you walk out with a check in hand. The process is very simple - book an appointment in advance - show up (early if possible) and wait in waiting area. This was my least favorite part of it - I met with an appraiser, sat down while they inspected it, waited, met with another appraiser and then yet another appraiser to finalize the deal, all at different desks! So it was a bit more moving around than I cared to, bit every one was extremely friendly - almost too friendly. I got my offer and went with it. You may not get what you want which is to be expected but if you want get rid of your car fast, for a decent deal, potentially buy while you are on site than it can be done quickly and with a smile. read more

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Had great success filling out everything online to sell our vehicle to them. We had a hiccup with their system not pulling up our information correctly however they manage to work around that. They failed to inform us when they gave us our check that it was a "for deposit only" and it could not be cashed which caused a lot of headaches and running around between banks and back to them to get a new check re written. Overall the check fiasco cost us hours of time and gas driving around trying to figure out a solution to be able to access the funds in order to go pick up our new vehicle. Overall the customer service was on point, just wish there was potentially more training for employees so their customers can be well informed in the transactions being made. read more

Had a great experiencewith Jennifer, and the others who helped. Don't know why they're getting negative reviews. My experience was exception. read more

I had a really solid experience at this Carmax, just before the pandemic got started. Im a huge Carmax fan from way back. I've both bought and sold vehicles over the years and each time Ive always been impressed with the service and no BS attitude. The service I got at the Langhorne branch was no different than my earlier experiences. Absolutely outstanding. I ordered a car an out of state branch and the guys in Langhorne kept me up to date with the delivery progression. When it arrived they were happy to take me out for an extended test drive, no pressure, no rush. The payment and paperwork were also smooth. Total time in the branch including the test drive was around 3 hours, which I found to be reasonable. I left very pleased with the experience and happy I didn't have to deal with the irritating car dealership shnooks on Rt 1. read more

I am very surprised to see a 3 star review here... I have had an incredibly pleasant experience here!!!! Andrew was the front men and Vince the back man. Vince has been a superstore, car needed some work so he want on and got it all squared away!! Super proactive once we startee to move forward with the repairs. I purchased an expensive german car thatbonce cost over $100,000 new... so i was very pleasantly surprised. I want to say one more time - pleasantly surprised! ... in an old car business it has never been like this for me. They car was fixed by dealer - under 90 limited warranty thru carmax. All expenses were covered. Excellent - thank you Carmax!! My family and friend is only going here from now on!!!! read more

CarMax - Car purchase, lovely way to operate!! - Car Buyers Near Me - Langhorne, Pennsylvania

Do not buy from this dealer. The customer service is the worst I have ever experienced. The store is difficult to contact and dishonest in its dealing with customers. I was sold a damaged vehicle in July 2021 and was told that I would be reimbursed read more

CarMax - Damage in the Carmax store in July. It is now November and I still have not been reimbursed. - Car Buyers Near Me - Langhorne, Pennsylvania

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let's start off by saying as soon as we walked into Carmax my wife & I felt very welcome. Ashley welcomed us with a warm smile & a great personality, she helped us so much, while having great conversations I picked the car I loved and i got to test drive. I loved it so much & I wasn't able to get it the same day due to financial reasons but Ashley kept us with hope that I was going to bring home my dream car. we scheduled to come back and she went out of her way to reach out and make sure we had all documentation and everything was gone over and done before we got there so there were no issues. this was the best experience I have ever had and Ashley is definitely the reason why! today I brought home my dream car & we got to meet the most kind and genuine person ASHLEY!!!! that girl deserves a raise!! she's so wonderful I hope everyone gets to have their car success story! thanks to Ashley i got mine! thank you Carmax! & a huge huge huge thank you to Ashley! We will forever remember you! read more

CarMax - Car Buyers Near Me - Langhorne, Pennsylvania

Applying on the phone was the easiest part of buying my car here. Took me four hours to sign the papers 2 days later. Then, my car needed work. I bought the CarMax care plan but was never told the original power train was still available. I took my car to a dealer because it was not drivable but had to return to PA for what was supposed to be a loaner but ended up being a rental. Two months later, my car is acting up again. Tried calling the facility because the first time they told me I should've called later. Left a message. No return call 2 hours later so far. The guy was just on the phone they told me. Finally got in touch with someone after ranting to a different department and it was terrible. If I had to turn the clock back, I don't think I would've bought my car here. I do love it. I just can't enjoy driving it for fear of a breakdown and lack of customer service they offer read more

CarMax paid top dollar for my trade in vehicle. I went to 3 dealers over the last couple months and was low-balled @ all 3 dealers. Could I have gotten more if I sold privately? Probably so. Did I want someone knocking on my door if something broke after the car was sold as-is? Nah bruh. The process took a couple hours but I walked away with a check for X grand ... positive experience overall. I didn't purchase here so can't say anything in that regard. read more

Horrible HORRIBLE customer service with a ton of promises and no follow through. I bought a car, get it home, go to the back door to put my sons car seat in and the handle comes flying off. I run the car immediately back to the store, we're talking within an hour. Scott Heckart gives me his card, says all be getting a call the next day to set up bringing it in to get fixed no charge. Next day comes and goes, no call. I then start calling Scott and leaving voicemails on an inbox that claims they'll call you back within 1 business day. 1 week later with no call back I get a hold of the call center that gives me the customer relation 1-800 number. Magically after making a claim through them the next day I get a call back to bring my car in. I tell them I'll bring it in Saturday, I've already had to take 2 days off to buy the car and another to get a recall done on it. They tell me come in Saturday, we'll give you a loaner, fix your car during the week and I can come back the next weekend to pick it up. I get a call back saying they don't do that, so I call the 1-800 number again explain what happened and the next day I get a call from the store magically saying we're on again for Saturday. I come in Saturday and have to bring 2 of my kids, no big deal I was explained I'll be in and out 5minutes, WRONG! Half hour later my diabetic son is starting to have problems so I ask the manager Adam Lanton what's going on. He replies with we're still checking your insurance to make sure it'll cover the loaner we're giving you. That's funny because no one asked me for my insurance information. I immediately grab my kids and head out to my car. I get to my car and all of a sudden Adam says my insurance that I never gave him won't cover the loaner and I have to come back Monday to get a rental. I have already explained I work all week and can't afford to take another day off to many times to give him my time. I take his car and I'll take the car to the dealer to get fixed. Moral of the story stay away from carmax. read more

I ordered a car 10 days ago. Filled out all the paperwork, put on what my trade would be, that it was a leased Hyundai. They made me an offer for my car. Went to pick it up today, thought everything was done, and then they told my they can't take my car because of issues with Hyundai. They knew this for 10 days and said nothing. Why tell me the car was ready and come get it. That is just bad business . I hope no one goes there read more

I had a great experience with Carmax at Langhorne PA. I went to 4 dealers for an appraisal and Carmax gave me the best top dollar offer . Their customer service is great, Kimberly took care of me and answer all of my questions. She was very detailed with a very straight forward process. I highly recommend Carmax. read more

CarMax - Car Buyers Near Me - Langhorne, Pennsylvania

The best vehicle turnover I have ever experienced. I drive in, they analyze the car, they breakdown a reasonable offer in detail on why your car is only worth so much, you either accept or pass. What more can a car owner selling a car ask for, hmm, maybe more money but trying asking your employer that and see what they will say unless you are a big A hole and that is when they'll pay you to leave or to shut you up. The car selling layout is the same everywhere but it's how the CarMax staff delivers and executes this process that makes them different. All I have to say is you'll have to try it to believe it cause reading is not believing. The staff was extremely professional and the service time was acceptable. The facility was extremely clean and spotless. I enjoyed every minute I was at this dealership. I will be back in the future to either buy or sell a car for sure. read more

Such a hassle free way to sell cars. I don't have to deal with private parties and don't have to deal with setting appointments to see the car. The process is so smooth, they have it down. When you arrive, your name is shown on an electronic board with your appointment time. They have someone check out your car, and they give you a price. You decide if you want to take it or not (you have 7 days). After that, if you take the offer, they prepare the paperwork, you sign and you're done. Typically all done within 45 minutes typically. Although, for my second vehicle sale, I went on a Saturday. It was very busy and it took over 2 hours because the were backed up. Try to avoid the weekend. read more

Terrible Experience with this Company in addition to, Lies and the fact that they don't take accountability for what they sell. My son purchased a 2015 Lexus RC350 back in June 2024. Since the purchase the vehicle he has had multiple electrical issues. Shortening out Amp, Speakers, lights. In addition pooling of water was found in the trunk of the vehicle. Which we now come to find out the car has been in accident previously and we were never informed. The water actually pools water inside the trunk under the spare tire. On February 17,2025 I spoke with Damon Smith (GM) and explained the issues and the concerns of the vehicle. He assured me that Car Max will help in getting everything resolved. After weeks of back and forth with Damon as well as Jennifer Walsh from their corporate office who claims she works directly for Bill Nash the CEO. They insisted that we get the car repaired and that they would pay for it (All in writing) However, my son and I want a full refund of the car as it was sold under false pretenses and their 121 Point Inspection should have caught all of these problems. Both Damon and Jennifer requested we get estimates on repairing the amp/speakers that were shorten out due to the water getting into the car along with getting pricing for the body work to have car repaired and sealed. We followed their request and had Lexus provide us with the cost and labor of the wiring, speakers, and amp. Total cost of repair is $25,402.90. We also had a Certified Body Shop go through the vehicle to determine where the leak was coming from. They itemized 8 different issues with the major one being the wire harness in the rear being spliced together and laying by the pressure relief valve with 10+ wires being exposed to water damage. I sent all this info to Damon, Jennifer, and Bill CEO to get a phone call yesterday from Damon stating that they have decide now they will not be helping us or honoring anything. All because the repair estimates they wanted was higher than they originally estimated them to be. Since we have all this in writing I am pursing a Law Suit as we don't want the car due to all the issues and the dangers with water mixing with the electrical system. Car Max decided to walk away and not care. read more

Due to Covid-19 I decided to try the new way of buying a car and purchased my car through Carmax by looking at pictures online and checking Carfax reports and Experian auto report. I will admit I was skeptical but with the 30 day return policy I figured I would give it a try. The entire process was extremely easy from searching through the car inventory to financing the vehicle. I opted to have my car delivered. They arrived on time and the first thing I noticed was that the outside it the vehicle was in amazing condition. The delivery team showed me the features of the car just as if I were at the car dealer. I took a test drive and signed the papers. Because most of the paperwork was completed electronically it only took about a minute to sign the paperwork at my house. Lastly I took the car to my mechanic and they said the car is in excellent condition and I got a keeper. The entire experience has been wonderful. I highly recommend. read more

CarMax - Great experience!! - Car Buyers Near Me - Langhorne, Pennsylvania

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The Carmax experience was a bit of a mixed bag. Let me first say that our salesperson, Tyra, was great. Everything went smoothly from the perspective of getting the purchase completed. The bumpy part of experience happened before she was assigned to us for our appointment. I paid $199 to have a car shipped from VA to PA, and it arrived on 4/13/21 per the tracking on the website, but for days it said they were still getting it ready. I chatted with customer service online to see when they expected it would be ready since the dealership is over an hour away and I need to plan on when I can get there. I was told it would be ready on Monday (4/19) because they were backed up because of tax season and I guess that's a high selling time. I was supposed to receive a call when it was ready. Ok, so I heard nothing on Monday or Tuesday, so I called Tuesday evening and the call center rep put me on hold and checked with the dealership. Apparently it was just through its inspection and it's ready. This was not updated on the website tracking info though. When would I like to come? I said tomorrow afternoon (4/21). Well, when we got there for our appointment, they brought the car around for the test drive and Tyra (our salesperson) remarked that the car was filthy! It was covered in pollen and even the interior looked like it hadn't been cleaned in a while. It's a bit strange since someone knew we were coming because we paid to have the car shipped here and had an appointment. I didn't see any evidence of anything being done since it was delivered on 4/13, so I don't know why I couldn't see it earlier. I asked to see the 125 point inspection report, and they printed a report from the originating dealer, that's a bit vague, so I guess some inspecting was done in Virginia, but again nothing to suggest something had been going on for the last week while the car sat here. We did decide to purchase the car because we liked it, and it has very low miles and an existing manufacturers warranty. They did run the car through a car wash while we were getting the paperwork ready, but it is still pretty dirty in just about every nook and cranny. Plus there's sticky crud on the paint in some spots from trees or something that the carwash didn't remove. I can wash my own car, but I would have thought it would be presented much better since it's a nearly $30k product and someone should have known we were coming to see it. The purchase process itself was very smooth. We were not trading in a car, and we financed through Carmax. The rate was good for someone with excellent credit. Would I purchase another car from Carmax? Maybe if the right one happened to be there. I just hope someone reads this and takes some feedback that this could have been a bit better experience. read more

If you ever have an issue with your vehicle, good luck getting in touch with the business office. They never pick up the phone. Even calling the nationwide customer service line doesn't help, because the customer service representatives can't even reach them! read more

Went to buy a car cash in pocket and was told to.leave because I didn't have an appointment and no walk-ins welcome. Yet nothing bout that on their website. Well there are car dealers on every corner near here. I say don't waste your time here 90% of their prices are too high for condition, year and mileage on their cars. read more

Hello, My name is Halimah Muhammad, I am gonna be contacting a lawyer and my local News Channel. I been having so many issues with carmax, let me take you down my road of hell, I had a Honda 2015 civic that i was trading in, I seen this car on carmax, that i wanted. The landrover was shipped to Carmax in Langhorne PA. I purchased the car Nov 1,2021. I was there at Carmax for about 8 hours waiting to take the car. I took it for a drive and heard some noise. I asked the saleperson to have someone check the vehicle again, I wanted to have clarity that the vehicle was in good condition. The salesperson stated the vehicle was serviced over 2 times. Unfortunately I end up being their bait and I'm a single mom and went down there to purchase a car. I know for a fact they've been bullying me around the whole time. Carmax sold me a lemon. This has been an on going battle for a while now. I need to mention Pennsylvania lemon law does not cover used cars. However, the salesperson he just wanted to make a sale. I drove the landrover the same day and it gave me issues, I contacted Carmax and they said it will be tow back to them or to a service department of my choice. The vehicle was towed to Landrover Dealership Services. The vehicle was there for over 2 months getting work done. I needed a car so I had to get a rental. Even than it was constantly issues with Carmax making payments on time. Enterprise also charged my credit card due to lack of payment from Carmax. Finally, I get the landrover back and now more issues. The lights on the dashborad and camera section started flickering. I immediately contacted Carmax and Landrover dealership. I had to take the car back for some more services to be done. This has been a nightmare from hell. Carmax end up taking my car from Landrover dealership without my consent. I am the owner of that vehicle. How do these people just do whatever they want?This is unethical and immoral. I am still now without a car. Thanks to carmax for making this what could of been a smooth transaction a nightmare. They wanted to give me a buy back appraisal. after the fact I wont have no car to get back and forth to work. They also ran my credit over 2 times. I am lefted with a lower score on my credit report and no car. This whole situations is unfortunate for me. They don't care about their customers. I am gonna post this message everywhere. Unsatisfied Customer, Halimah Muhammad read more

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The worst possible customer service humanly possible. It's baffling how pathetic this Carmax location is. We have been jumping through hoops since November 1st claiming we would have the car by the 10th. Well now it's the 22nd and we apparently won't have the car until the 29th. These people are ridiculously useless, no matter how much you try to get ahold of someone there is NO way to get through. My boyfriend and I were on hold waiting to get through to the store for over an hour mind you on two separate phones and BOTH were picked up and hung up on immediately. It's more hysterical that they thought this was two separate customers. Then every time you try to call back it's a dead line. Why are they avoiding any and all calls coming to the location?? Every time we speak to someone it's "we'll email a manager" when clearly a manager doesn't give a shit about their customers either! No one does anything and no one follows up even if they claim they will! An absolute waste of time. They do not care for their customers at all. Not sure how the store can survive if they ignore all of their phone calls where I'm sure there's plenty of customers calling to purchase a car. Again, a pathetic business. The management of this branch should be embarrassed. UPDATE: I've been calling since 1pm. It's 6:15pm now. Still nothing. FOUR TIMES IVE BEEN HUNG UP ON IMMEDIATELY. The idiot working meant to pick up and hang up I assume since she picked up the phone and immediately started talking to someone in the location. I had to SCREAM into my phone saying hello until I heard her go "hold on someone's yelling hello" and hung up on me. This is outrageous. read more

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They gave me a great offer on my car, but the customer service is the reason for my review. Jennifer M. was fantastic. She was very pleasant and went above and beyond in assisting me. She deserves a raise. read more

CarMax is a Scam and they will take extra money from you and offer you a service called MaxCare in case something happens to your car but they will not fix anything I feel honestly robbed by this company and I cannot get any help. These businesses are taking from us and no one will hold them accountable. I purchased maxcare and was told if something was wrong with my car I would only have to pay a deductible this is not true but what is true is that I will have to continue to pay for this service for 3 more years. I am so disappointed in this company and who they affiliated with DO NOT BE DUMB LIKE I WAS RUNNNNNNN AWAY FROM THIS COMPANY read more

DO NOT BUY MAXCARE!! Purchased a vehicle in 2016 with 14k miles on it. Was pushed to purchase the policy for my vehicle even tho my car was under manufacture warranty. Car sales guy told me it would not take effect until AFTER the manufacture warranty expired giving me an additional 60 months and 15k miles of coverage. THIS IS A LIE! He also told me I would be able to get a refund for the policy if I didn't use it. I sold the vehicle in 2018 and have been working with HORRIBLE customer service giving me the run around for 3 weeks. Still NO REFUND!! Yet, The car sales men make A BONUS is you get the policy. When you call customer services the person you speak to will only be there for one week. I've spoken to 4-5 different people all telling me something different. DO NOT PURCHASE MAXCARE POLICY!! Waste of money and HORRIBLE customer service. BAD BUSINESS POLICY. DONT FALL FOR IT!!!! read more

Nope. Their cars are junk and most of them have cloth seats and no moon roofs. The sales people are all smiles and love to use the word "absolutely!" while in the process of ripping you off. The "Love Your Car Guarantee" is a complete psyche job. The car I bought has already been serviced TWICE (by Carmax) in the 2 weeks I've had it. Now the check engine light is on. They can have this hunk o' junk back. Thank goodness they have a 30 day return policy. read more

Purchased a car on 5/16 and was told they would have to mail me all the required documents I needed to register my car in NY. When I asked why couldn't I get all the docs at the time of purchase they told me the state of PA they must mail it. I waited approximately 10 days after daily calls, until they sent and I received it in the mail. Took all the paperwork to the DMV only to be told CARMAX did not sign the registration application form they sent me. I had to call several time before getting someone who assured me they would overnight the registration application today and send me a tracking number. I have been calling all day and no one has reached out so now I'm stuck not able to register my car and heard nothing. I have never had this frustrating experience buying a car. Worst experience ever. I will be driving 3 hrs from NY back CARMAX PA to get my registration or they can take the car back and give me my money. read more

Checked in at 11:50 to get an appraisal. I was told it would be about 20-30 minutes. 70 minutes later, still no idea from the staff as to when I would be seen. There was seemingly a dozen associates standing around doing nothing. I realize that some might not be able to do the actual appraisal but the optics are bad. Never going here again. Never recommending anyone to go there. read more

First of all I would like to say this place gave me a pretty good deal but that's where my content ended. On June 4, I went in and looked at some vehicles and found one that my wife and I wanted. But the vehicle on the lot was about 2,000 dollars over our budget. So the salesman searched the CarMax inventory and found a vehicle that was in my price range and with free delivery, great deal right. Not so much. So I contact the store several times and when you call it's a call center that services multiple stores which is a problem in itself due to the fact you can never get ahold of someone in the store. So I was finally contacted by my salesman by emails and he stated that the vehicle would be in within a few days and they had to title it in pa. This was not relayed me the day we originally went in to the store to purchase the vehicle. I called again on Monday June 11th to check the status of my vehicle considering no one contacted me for an update. This evening my wife had to be admitted into the hospital to induce early labor due to pregnancy complications. Long story short we had our baby on Wednesday. I contacted CarMax on Thursday after my child was born and spoke with a finance guy who was good and very helpful even gave me his personal number. But CarMax could give a rats ass if you need a vehicle or not. I was assured on Thursday that the title would be there and I could come up and pick the new vehicle up. So again on Saturday I play a fun game of trying to get someone at the store on the phone. Finally after about 3 hrs of calling a manager called me back. He began the conversation with the statement would you like me to explain to you what's going on. Not I'm sorry it's taking so long or I know it's been a rocky road please give us a few more days. Instead this guy is very matter of fact about how it is it what is essentially and the title would be in on Tuesday. Which is 18 days after I ordered the vehicle. If I knew then what I know now I would have simply paid the extra money and went somewhere else. This is the first negative review I have ever written and I feel that I have been more than calm in this situation but I need a larger vehicle for my son and not only do I have new born at home I have to go shopping for a new vehicle. I wouldn't go back to CarMax if they were giving cars away this location specifically could give a rats ass about customer service I don't need someone to kiss my ass or offer me the world I would just like to be told the truth about a timeline and get a fair price for a vehicle. I don't think that is all that much to ask for in a vehicle purchase. Please please please take the drive to Newark or any other location for a vehicle. This CarMax location is terrible. The manger that I spoke to could care less that I had been jerk around for 2 weeks. So I told him to sell the vehicle to someone else and hung up. I'm sure he's relieved he doesn't have to speak with me again but I sure as shit hope this review stops just one person from going through what I went though. read more

I am so pleasantly surprised ! I had to get rid of a car, they appraised at a decent price and the transaction was simple and effortless. The facility is super clean. And the employees very professional which is so hard to come by nowadays. Definitely recommend ! read more

Excellent service experience. Vince has been very proactive and incredibly helpful to take great care of me and my family. Thank you

Showed up to a scheduled test drive to a car with a dead battery. Made a reservation 3 days ahead of time, confirmed reservation with their call center the day before, drove two hours to test drive the car and show up and it has a dead battery. They claim they have to send it to the dealer to have the battery replaced and it would take around two hours. Expected us to sit there and wait for the car to come back. Worst incompetence I've ever experienced with a car dealer. Highly highly recommend AVOIDING carmax and all their shenanigans. read more

Was quick reliable , in and out was no long wait friendly environment, no one was pushing you to buy anything

Great experience selling our car here. John, the associate who helped us, was really personable, friendly, and knowledgeable, and he made it easy to pass the time while we waited for our appraisal paperwork to be cleared. We got an online appraisal before coming in, and we were very happy to get the exact amount stated in the online appraisal. Super easy transaction overall, no hidden fees or anything, and we felt like we got a fair value for our car--certainly worth it considering how much more hassle it would have been to sell it ourselves. read more

Sold my car today.. Hussein was extremely helpful and very nice.. I feel that the offer was reasonable.. In and out in about an hour. Clean facility... read more

Found a nice Forester but it was very over-priced. No one goes out to look at cars with you so that was nice. They are unlocked so you can really poke around. Went in to check on the price and was told 'no haggle'. I questioned the fact that the window sticker said '4 wheel' when the car is actually AWD. The guy said 'no difference' and 'we mark all of them as 4 wheel. Left . Deceptive practices do not make for a good reputation. Stay away. read more