Called and left a message for someone regarding my garage door springs. Brock returned my call…read morepromptly. We set up an appointment for him to give an estimate, then he told me pricing and how long the job would take. Within a week, all had been replaced and fixed to my exacting standards! Brock even made a few suggestions regarding the new Genie door track. Outstanding customer service...you can use Hedrick & Hedrick with confidence!

Excellent service . Went above what we expected.serviced the entire system in addition to replacing…read morethe seal

We hit crisis mode. We had hours before our new buyers moved in and our garage door went off the…read moretrack. We called Door Tech last night and Ryan showed up first thing this morning. Courteous, efficient, and stress is gone. High recommend them.

I have to say if every business operated like this we'd live in a better place. I can't recall the…read morelast time I needed garage door work, but I've needed it twice in the past couple months. Put simply, I couldn't be more impressed or grateful. I'll start with the fact that I don't know anyone in the business and picked them because of their radio ads and the "go Mariners" that they end with ... The first time I called I needed my sensors replaced as after all these years they simply wouldn't correctly register. I could close the door at night when it was dark, but had to force it during the daytime hours. Not only did they come out the same day and replace them, they switched them so the sunlight shined on whichever one was best - I'd try and explain, but I'd be wrong. That's actually not all. They also, tightened the chain, lubed the rollers and corrected the opening height so that it fully opened - adding some 3 inches which I probably will never need. They didn't try to sell me anything extra. They just did an awesome job. The kicker is the bill I received was way more than reasonable for the work and the service from my perspective. I don't know what others charge or whether the charge was reasonable for the industry - I can just say that as the customer, I felt it was a fantastic value. The second time I called was today. I woke up this morning an the spring had broken. I immediately called and got someone. They told me that they were super busy but would work me in. They did. They showed up just afternoon to measure and within an hour or so they had cut and installed the new spring and tested the operation. Everything seems to be working again and I couldn't be more pleased. I would not hesitate to call them anytime or recommend them to anyone. Thanks!!

Awesome company they hire really good people that you can trust to fix any problem with your garage…read moredoor and it will work perfect when they're done. I highly recommend this company!! They are definitely 5 star

I wish I could give these people 10 stars! I live in Wenatchee and I really wanted Clopay doors but…read moreno one here sells and installs them. A box store sells some of them but not the model I wanted. I reached out to Cascade Door LLC and they not only carried the model I wanted but they were able to come to Wenatchee to measure for my doors and then install them. They were really helpful with the process. The two young men who came to measure for the doors gave me great advice on the glass options so I ordered what they recommended. When the doors arrived, they looked much better than I even imagined, including the glass. I could not have done this without their help. In addition, everyone was really friendly. My recommendation is regardless of which brand you choose, you should choose this great company.

This isn't specifically about Cascade Door, but the same wonderful people on the U-Haul rental side…read moreof their business! Angela was a tremendous help for our family all of 2025 and our family's never-ending move. So many logistics and Angela bent over backwards to help us more than once! Thank you, ANGELA, for helping us "lighten the load"!

Had a great experience with E.S Garage Doors. I reached out on Yelp and they responded incredibly…read morefast -- they were able to come out in less than an hour. Avi was the technician who handled everything, and he did an excellent job. He replaced the broken torsion spring quickly and professionally, and also recommended adding a strut reinforcement, which made a lot of sense and gave me extra peace of mind. Super efficient, knowledgeable, and no hassle -- especially on such short notice. Definitely recommend if you need fast and reliable garage door service.

After sending specs and a pic of the door, requesting a spring replacement, an appointment was made…read moreand I put other offers on hold. When tech arrived he said they didn't work on these old doors anymore and just replace them. Waste of my time and his.

Tomy was very communicative and his service was exceptional. I got a new 16x7 insulated garage door…read moreand a new belt garage opener that is whisper quiet. He came on time and got the job done quickly. I have a new garage door guy, and it's Tomy. His price was better than all the others. I will be recommending him to my neighbors and family.

Tomy was quick to respond and promptly provided an estimate and was able to complete repairs in an…read moreefficient and cost appropriate manner. I would highly recommend him for any of your garage door needs.

I hired SCI DOOR in yakima to install a new garage door…read more it was brought to my attention by my painters the garage door had a issue and they advised I get ahold of who installed it. (Prior to painting it) so I called SCI doors. the upper flap had been rubbing on the door on the left side and then I noticed dents in the middle of the door consistent with the door going up and down (hitting something) sci doors sent a tech out (within a few days) Dave told me there was a issue and he would turn this over to the operations manager (ignacio) to see how they want to deal with it and they would call me. Ignacio (operations manager) called me then we had appt. Set Ignacio chose to not stop by when he told me since I didn't answer the phone call when he was I. His way but yet I was home. no one advised me I had to answer his call prior to arrival for him to roll on the job. when the tech (Dave) came originally he didn't call to confirm and showed up as scheduled and now it's. problem to get someone out and for 2 weeks being told we'll try to get out there. Then Chris the owner on 12/18/23 stated pay us and we will come. When they normally come out for FREE! I was told my warranty is gone it was installed 3 years ago (by ignacio) then on 12/18/23 I called to see when someone was going to come out (been 2 weeks) cause I kept getting told (by Ignacio) he would come and he'll let me know (never got that call) now this particular day 12/18/23 I'm speaking with ignacio on the phone and the owner Chris gets on the phone (speaker) and started yelling at me and says he heard something going on so he walked into ignacio office and took over the phone call (very hostile) when I'm just trying to get an appt keep Getting pushed off for some reason. Chris (owner) proceeds to tell me they installed my garage door 6 years ago there is no warranty, they didn't Build my Home and just kept going on and on which I have no issue about the warrany. Never did I stress anything about warranty. I said Let's move forward which I tried stressing. I'm not worried about the warranty I just want to see what's going on and get it fixed so my painters can do there job. when I tried talking to Chris (owner) he wouldnt allow me to talk and continued to speak over me when I did try to talk. He was Very unprofessional as I let him know. I also asked him to stop yelling at me. Which he replied I'm on speaker I didn't think I was telling them the tone went down but then back up AGAIN. needless to say the conversation ended with Chris telling me to take my business elsewhere. He didn't want my business that he couldn't make me happy. When all I needed was an appointment to see what was going on and to stop putting me off and why?! He was very defensive as I brought up to him asking why?! I clearly know why NOW! I called another reputable garage door company who came out 12/19/23 and this company was completely unaware of my issue/conern with SCI a doors and they confirmed on a phone call and providing me a estimate with the issue and my concerns were VALIDATED! SCI DOORS of Yakima installed a garage door to big for my opening which caused damage to the door over the years. clearly SCI door is aware of this as they should have the dimensions and now it's made clear why the owner was hostile and defensive and chose to Continue to bring up warranty which was no longer valid And wanted to keep speaking of the warranty. That was install a door not the right size which has now resulted in damage. Chris continued to be a bully and stated I was I quote a " IRRESPONSIBLE HOMEOWNER " for waiting to report the issue. My defense I didn't know there was an issue. I trusted them as a professional to install the door and I saw the rubber rubbing and I did at one point earlier on call them and they came and stated it was fine there was no issue. Chris stated on the 12/18/23 phone call when he drug Dave into the speaker phone conversation "Dave it was her header, you have a problem with your header, Dave her header has probably warped over the last 6 years. Clearly putting Dave in a position that Dave didn't want to be in. He had 3 grown men on the other ended of the phone to make me feel like I was wrong for voicing my Concern about a door they installed and then didn't want to Do any business with me basically telling me to F*** OFF. But Chris said he no longer has the info/ pictures from when they came out before He asked me when they came out I asked him to pull his information he should still have in his system. That's when I was told to go elsewhere. This issue originated from SCI doors installing two large of a door for the space Very unprofessional owner and does not care about customer service and results to trying to be little his customers when you raise a concern Or if you stand up for yourself they will try to bully you. Chris said he's been doing this 38 years and never had a problem like this. This is hard to believe.

Sci repaired my broken garage spring. They got there and went straight to work. Very knowledgeable…read moretechs.