Being a car enthusiast I've purchased cars at many dealerships and every time it went smoothly except with this Dealership. Dominic Visco who is one of the managers there is extremely rude and hung up on me when I asked that he refund my deposit of $5000 which I've never authorized him to do. I said I would hire a lawyer and contact the fraud department with my credit card company and he still refused to refund my deposit and said do what I had to do. After multiple calls to different managers at his department he finally sent me a text that he'll refund my money the next morning. Hopefully that will be the case. I wanted to share my experience with everyone regarding this dealership so you can be extra careful or go with another dealership that are honest and serves their customers well. I really liked the car and was still planning on purchasing the vehicle through them a few days later but after this interaction I had with this dealership and Dominic Visco, I've lost all trust with them and it would be foolish for me to move forward with this transaction. Thank goodness that they showed their true colors. With this attitude who would know what they've done with the car I was planning on purchasing or any other cars they have on the lot. Sounds like a very dishonest and scary dealership to work with. One other thing, they gave me an interest rate of 9 % and after I told them to either give me a discount or if i went with the asking price to give me a lower interest rate and they came back minutes later with a 5%. How shady is that? read more

Wife and I went to buy a new Odyssey last month. Walked in the door looking for the salesman we bought our last car from but he was busy so we were assigned to "Victor". After a lengthy wait, "Victor" saunters over and immediately begins to try to sell us a different car. I point out that my name is on the hang tag of the van we want to test drive sitting in front of the dealer. Despite this it was almost 45 minutes until we were able to actually test drive the car. Place wasn't busy, unsure what took "Victor" so long. When we get back we are told that the van we tested is the only car "Victor" will sell us. We point out that it is not the trim level or color we want but that we can wait till they get the one we want in. "Victor" then informs us he will not help us "order or find" a new van but he has an even more expensive red van he can sell us. On top of the at, he won't tell us how much our trade in is worth despite the fact that they evaluated it while we test drove. So I ask if I can get things straight... they won't help us find the car we want and they won't tell us the trade in value. "Victor" confirms this is in fact the case. So we stand up to leave and quietly walk out the front door. As we get a few steps from his desk we hear "Victor" mumble we are "f***ing losers" without the slightest hint of irony. He is a class act for sure... Turns out the real victor was the salesman at the next Honda dealership we went to who sold us a beautiful new Odyssey. TL;DR don't deal with Victor unless you want to be insulted and have a large amount of your time wasted. read more

It won't let me give them Zero Stars yes that's correct zero Stars. I see a car online and go to test drive it and when I offer my trade-in the price of that car goes up considerably. You have got to be kidding me! I would've had to pay more WITH my trade-in! These guys are typical used car salesmen. SHYSTERS! What a waste of my time BUYERS BEWARE! read more

Emailed back and forth several times with someone in their internet sales division, made an appointment to be there to look at a car, drove 45 minutes there. Got there, the car isn't there and had a bad transmission. Total waste of my time. read more

Saw a 2017camaro ZL1 online went down to look at for my wife and found out the owner talk it home and nobody nose when its coming back how do you rate that. read more

I traded my VW Jetta in on 9/5/22. I purchased a BMW x1from Davis Honda 9/5/22. When my Husband and I looked over the car we told the Salesman, Peter, the running lights were out we were told they would be replaced at no charge to us. We were also told to bring the car back to be detailed AND THAT HASN'T BEEN REVISITED EITHER. 9/8/22, I contacted Peter to inform him the car's sensors came on indicating the brake pads should be replaced AND THE CAR 'S MESAGE WAS TO DRIVE WITH CAUTION. He lied to the Service Manager and told her I called and said the car was shaking.......! He is a weirdo AND A LIAR. He and his Manager that are refusing to repair the lights on the car, as promised. Instead we were told to GO TO BMW and PAY for the lights to be repaired...... On top of the money we have spent on the car by purchasing it WITH a DEALERS WARRANTY. All of this happened in a matter of less than 5 days after a business transaction with Davis Honda. Avoid this Dealership! No integrity. Peter is very condescending while talking over my request with unprofessional comments like, "This is a Honda Dealer, you chose a BMW, that's not our problem."! You've been warned! AVOID DAVIS HONDA in Burlington NJ. People in business will eventually understand YOUR not doing THE PURCHASING PUBLIC a favor by providing PRODUCTS, THAT WE CAN CHOOSE TO BUY OR NOT. PURCHASES that keeps the operations of their business afloat. I usually wouldn't provide a bad review.... this experience we had is awful. read more

Nice Neighbor,great Deal price matching granted awesome costumer sarvis I bought Honda pilot Elite yesterday nice sarvis but small difficult no life long free sarvis and oil change just only up to 6 times only read more

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This is nothing but shady con people at this place sales and service all they want is your money and will do nothing to help people out only help and that goes for sales and even more the service department where the manager doesn't properly know how to run the department that's why they can't keep people read more

So this is another set of crooks they must have adopted NYC style of excessive charges never speak to the receptionist as well they are clueless just booking appts had they been upfront I would have never went there. So after seeing a car advertised on their own personal site not a cargurus or a third party site their own site. The car was approx 15k they wanted to charge me $1995 in fees reconditioning I asked the guy will I get a receipt since I'm paying for it the list of work done to add the $1995 to the sale price avoid at all costs the ratings are spot on.... one note though my salesman cool as a fan if I see him out I owe him a read more

The service department charged me $900 for the repair of an engine that they later told needed to needed to be completely replaced because they had misdiagnosed the actual problem - TWICE. Then the sales department lowered the original trade-in price I was quoted by $5000 because they failed to thoroughly inspect my truck or check with service before giving me a value. The only thing these guys deserve 5 stars for would be incompetence. read more

Bernadette in finance promised us an 8-year warranty starting on the day we bought the car. When we got home, we noticed that she only gave us a 4-year warranty. We emailed her informing her of her huge mistake. Her reply back simply said "Fixed." No apology, nothing. In my opinion, stealing 4 years of warranty and giving us 50% of what we paid for at least deserved an "I'm sorry. My fault. I fixed it for you." Her reply of "Fixed" to me made me feel that I caught her trying to steal from me. On her second try fixing it, the date was still off by a couple days. I informed her of this, and her reply was "The computer wouldn't allow the date to show the correct date." I'm sorry, but when you spend $29,000 on a car, it's a horrible feeling to have that someone is trying to get one over on you. I called Manager Steve at noon on the day after Bernadette's mistake informing him how unhappy I am with Davis Honda. I asked him to please call me by the end of the day letting me know how he plans to make this all better. I informed him that I was thinking about breaking our sales contract because I thought they were stealing from me. My work day ended at 5pm without a response from Steve. I called him at 5pm on my drive home from work telling him that I was disappointed that I didn't hear back from him yet. His rude response back was, "I don't know when your work day ends, but mine ends at 9pm." Rude. I spend $29,000 at his dealership, and that's his nasty response? If my wife didn't love the car that we bought so much, I would've ripped up the contract right in front of his face. Buyer beware....Bernadette, Manager Steve, and Davis Honda will try to scam you, too. Do not trust this dealership. read more

I purchased a car last month at Davis and the salesperson & dealership NEVER alerted me to a very serous safety recall then refused to offer any compensation in this transaction even though the car value clearly dropped and the cars engine could be dangerous and cause an accident or fire. I would NEVER use Davis again nor would I recommend it to anyone. read more

0 Stars if I could. Rude, unprofessional and lack of customer service. I went in to buy a car and all the salesmen were just standing there, nobody greeted me. When I said I'm looking for a car, he said someone will be right with you. Nobody ever came out. Take your money somewhere else. read more

Bought my car in February, didn't realize my media player wasn't working right because no one told my about the functions of the car, still not fixed first time buying a new car and it feels like there's an issue with and if not that another thing happens, now that my wheel or brakes grind and I can't get a rental I can't get in touched with a finance manager to ask questions about my payments I have a whole load of issues that seem to not be able to be resolved and honestly I have a horrible taste from the horrible experience I've had, If i knew the car had these stupid problems I would've chose a different vehicle, and would've gone to a different dealership read more

The worst ever! Mechanic balanced my tires improperly the first time I brought it to them. I then brought my vehicle to another dealership who stated that my tires were still unbalanced. Upon doing it correctly they decided to state that the tires were balanced properly the first time, but my wheel barring was faulty. Complete bull! Had another dealership confirm my wheel baring was fine. Wasted so much of my time and were the WORST to deal with. read more

They consistently show a lack of respect for the customers time. It is completely unacceptable to force customers to wait hours in the waiting room to get service. When you call in advance and they say it will be ready in an hour, then you show up an hour later and have to wait another hour or two to get your vehicle, this shows complete disregard for the customer and their time. This has occurred twice now. I do not recommend DAVIS Honda due to their service issues. read more

2 hours for an oil change and a car wash. Update: Still wish to give them 0 stars for everything. Even customer service. read more

We went to Davis Honda to find a second, used, reliable car. Found one we liked and needed a week (vacation planned) to return to buy it. They held tight on the price, $18k for a '13 with 32k miles on it and would not budge. Will give them kudos for taking off the prep fee but they would only do that if we put 1k down. Fine. Our situation changed while we were away and they have since emailed us twice alerting us to the change in the price of the car. It's now down to 15k. What? They refused to budge but now it's down 3k. Not cool Davis Honda, not cool. read more

This is the 2nd used car I've purchased from Davis for my college student daughter. The first car was totaled in a hit and run at Xavier University. Yesterday, we got a 2015 CRV. Excellent vehicle. George Trauger and the finance department are the best. Fantastic dealership. Thank you Davis staff. Clifford and Alexis Porter. read more

I get my free oil change here. Nice workers, not pushy. Always enjoy the waiting area, good snacks and coffee.

BEWARE We had been shopping for an Accord EX-L for quite some time...no hurry. Davis advertised a 2020 with about 750 miles. Got there, loved the car. Told them what drew us in was the low mileage. Funny, in a month they put about 1000 more mike on the car. I pointed this out and the salesman Curt was nothing less than rude and condescending. He immediately snapped "Well what do you want?". I wasn't looking for anything. He insulted me with an offer of $90 off. Then my wife asked about all weather mats. He chuckled, said he would see what he could do. He did nothing. Car smelled of smoke but the swore nobody smoked in it. The sales manager that had been using the car was a smoker. Funny, detail guys two tries to get the smell out. We purchased the car on a Saturday and said we would pick it up Wednesday or Thursday. "No problem, it will be ready". Called Wednesday to let them know I was coming...sorry, not ready. When I got home I noticed no inspection sticker. Called and salesman said come in and we'll just put one on. Came in for the tags and service said I needed an appointment for the inspection sticker. After 30 minutes they came out and said it was too old for a new car sticker and too new for a used car sticker. So now I had to go sit at the inspection station to get a sticker. See a pattern here? Go somewhere else. read more

The complete review I wish to write would be approximately two pages long. In summary: 1.Sticker prices exceeded the website prices by $5,000 or more; 2. The salesman's repeated attempts to ignore my friend's budget; 3. The $1,000 "loyalty fee" upcharge, which the salesman tried to pass off as a "Honda thing" and not just as a dealership charge; 4. The other "non-negotiable" fees that were brushed aside and not explained; 5. The sexist assumptions made by the salesman about what a female was interested in and what she could or could not do. But the topper was this: After much negotiating, an agreement was reached. My friend agreed to call the following morning to finalize the deal and to arrange to pick up the car that evening. When that call was made, my friend was informed that the car could be purchased for $1,000 less than the agreed upon price ONLY if the dealership's financing was used. When my friend insisted on purchasing the car at the agreed upon price using the private financing that had already been secured, Davis Honda refused. That is correct: They refused to sell a car for a higher price because a customer wanted to use private financing. Thankfully, my friend walked away from this "deal" and ended up finding a better car at a much better price at a much nicer dealer. If zero stars were an option, that is what I would have given. read more

This dealership only needs your money. Don't depend on the internet price because they're going to change it. There are 3 problems after I bought the car: First: They told me they are going to change the clipper of my front bumper before I hit the road, but they didn't do it, and he asked me to put glue to fix the bumper. Second: They told me they fixed the Tire Pressure Monitoring System, but after a half hour it went on. Third: Today, I went to them to fix my tire because since I bought the car the front passenger tire always run out of air, but they wouldn't do it because it is not under warranty. read more

I had an appointment today to look and wanted to buy a specific vehicle at Davis Honda. I had previous communications with the dealership internet desk and had an agreed upon price. I arrived on time for my appointment, ready to see the car, checkbook in hand. I was advised that the car was supposedly sold half an hour before my arrival. I find that very hard to believe. The color and features of the vehicle were unique. Bad business practice of the dealership to schedule the appointment. My travel to the dealership was over an hour away - time wasted. I felt sorry for the young salesman that was assigned to us, he was apparently set up by his manager to deliver the bad news. read more

I bought a used 2004 Honda CRV- they assured that they car has been FULLEY serviced- my brother the mechanic then came to realize that the original cabin filter and air filter was NEVER replaced. Only the oil and filter. if they are going to say they fulley serviced the car then do so- dont lie in which they did. Also with purchasing a Used car they do not offer you a full tank of gas- they couldnt even give me half a tank. read more

I purchased a cpo car. car good condition. Watch them like a hawk tons of hidden fees Davis protection dealer prep really sneaky so many hidden fees and even when they negotiate a reasonable price they hit you with a useless package that you must take to get the decent price never again read more

I purchased a brand new car from Davis Honda and unfortunately it was a huge mistake. The staff is rude and their service is even worse. Do yourself a favor and buy from different dealership. read more

Went with my boyfriend to look at 2 different cars each on separate occasions and each time the sales men seemed like they didn't really care. Answered our questions with no real interest on giving solutions. I don't know if it's because we looked young that they just didn't take us seriously. Will never recommend anyone to come here . read more

I have used this shop / dealer twice. The first time i purchased a CRZ lemon from a NY dealer that was a maintenance nightmare, Every other dealer wouldn't help me. Davis not only helped me with the car, they found maintenance records from the previous owner showing i had a warranty coverage. The second time i visited the dealer was when I purchased a 2018 Civic Type R. Salesman was knowledgeable and dealer offered me good incentives. I recently had Davis service the car, where they were able to address some issues they came across and even gave me a loaner for the time i was without my car. I will be purchasing my next vehicle from them 100% read more

Hidden fees in the financing like 1000.00 or more to prep the car that was not disclosed to us. It was clear two females buying a car had no chance. read more

Our salesman was good, but the financing and management were terrible! They add fees and alter interest rates. Stay away! In the end the car, would have cost me around $4,000 more. Try another dealer! read more

Purchased car from with a clean car fax. When Salesman delivered car to my home the fender liner was dragging on the ground. Upon closer inspection I noticed that it was damaged which could have only occurred from an accident. Two days later I was looking at the car from the front and I notice through the lower grill that the AC condensor was bent would have also only occurred due to some sort of collision. The front bumper also looked freshly painted. My temp tag expired and my plates arrived over a week and half later. The front rotors were warped so the whole car shakes when I try to stop at speeds over 60 mph and the rear suspension is soft as if the struts are going bad. I should have also known something was wrong when they sold me the car "as is". Never buy a car from a dealer that sells a car "as is". Now I am making payments on a car for which I am only covered for the power train which I had to pay extra for. This car only came with a 30 day warranty and right after the 30 days my amplifier shorted out and the wires to the speakers in the dashboard started burning and a new amplifier is over $2,000 at the dealer and the Salesman and the Sales Manager from Davis Honda never returned any of my calls. Do not purchase from this dealership or else you will be very unhappy. You have been WARNED. With all of these negative reviews, how are they still open? Oh I get it. Everyone made the same mistake that I did. I didn't check Yelp prior to purchasing a car from Davis Honda. Do your research and your homework before you buy a car from a dealership. Do not be impulsive even if the car looks like brand new. read more

Had the Timing belt changed at Davis Honda, an independent mechanic said he saw no evidence the car was serviced. But we had no way of proving it was not changed. A few weeks later the timing belt broke. Had it towed to the dealer to be repaired again. The service department said they received a bad batch of timing belts. So be cautious of this dealership. ..Find yourself a reliable independent mechanic. read more

If you are planning to buy a used car from Davis Honda, I encourage you to read this warning. DO NOT BUY A USED CAR FROM DAVIS HONDA. Avoid Joe Lawitz, Pete Colletti and Jim Schwartz completely. I bought a 2012 Volkswagon Tiguan on 6/8/19. Joe was the salesman. He told me the car was on sale for $8500.00. I told Joe I was planning to put $4500.00 down before financing $4000.00. During the test drive I noticed when I accelerated sometimes it was hesitating. Joe explained the gas pedal was sensitive and that I needed to get used to it. We went inside to discuss the purchase. He then pulls out a diagnostic and repairs that he stated all cars get before they sell them and it was an additional $1500.00. After agreeing to this despite my suspicions, I requested Pete to supply me with the receipt of the diagnostic and repairs. This was not in the paperwork as promised. Joe assured me several times that all parts had to be working at 70% before cars were sold and that all filters and fluids were changed. This is a trick, do not fall for it. He then brought over Pete the Sales Manager. He sat next to me and began his fast talking, dated used car salesman pitch. Now the price of the car was up to $11,000. I told him it was no deal. After a while I met him halfway. I wanted the car. I should have walked away at this point. I regret not doing so. He then tried to get me to buy a $4000.00 warranty, I declined. The repairs they made prior to me purchasing the vehicle gave me some comfort that the car was in great shape and I would have nothing to worry about. Yes Pete, you succeeded in tricking me on this, congratulations. Soon after the purchase the check engine light came on. I then remembered what Joe and Pete said about all filters and fluids were changed. I checked the oil, it was very low and in need of a change. I took it to my mechanic and had him look at it.he plugged in the OBD-II to scan the engine. It came back with the code PO299 which is the turbo. I scheduled an appointment to have my mechanic look at it. It turns out the Waste Gate is malfunctioning and the entire Turbo needed to be replaced. The estimate for the repair was $2,629.88. I had not even made my first car payment yet. I called Davis Honda. I received nothing but push back at first from Pete and finally he decided they would look at it. I brought it in. When I went back to see what was the problem, they insisted there was nothing wrong with the car. All they did was take it for a joyride and reset the code. I repeatedly asked for a copy of the repairs they claim they did and charged me for. Pete promised me I would have the repair copy when I picked up my car. It was not available. Joe said he would email me a copy first thing in the morning. He did not and has avoided me since. Joe also again told me there was absolutely nothing wrong with the car. I asked why the acceleration was hesitating, why my mechanic gave me an estimate for a complete repair of the turbo. He stated it may be a sensor. Well Joe, if you had the car all day to determine what was wrong with the car, why was the sensor not looked at. That is how I know that car was never put on a lift and they never did a full evaluation on the turbo. They did nothing.I have yet to receive this paperwork after multiple requests. I call at least 4 or 5 times a day. I continue to be dodged by Joe and Pete They constantly avoid me. I spoke with Jim Schwartz yesterday who was nothing short of rude and duplicitous. He assured me he was going to get Joe on the line so he can email me the paperwork I have been requesting since I bought the car. Pete and Joe continue to elude me. I called Jim Schwartz back and got the same result. I have yet to receive a response . The repairs they make you pay for prior to purchasing a car is nothing short of a scam. They have zero integrity, professionalism or concern for their customers. They will con you out of your money and knowingly sell you car needing costly repairs. Crooks. read more

BY FAR the WORST customer service I have ever experienced. the Sales rep. was awful. He would not even let me talk to my wife about the possible deal and had issues with me when doing business. When I got the car, they didn't even properly clean it. I had to detail it myself. They sent me a survey and i gave them my opinion on the experience and they called and harassed me over the review that they received. The sales manager, Robert, was the one that called me and asked me why I gave them a bad review. I told him that the review was based on the experience that I had with the reps who helped me. At this point, I would rather return the car to them and take my old car back. read more

Do Not Go to this dealership especially the so call - Certified Used Car lot down the street from the actual Honda Dealership. I originally walked to the Honda Dealer and asked for a vehicle I saw on line. The sales person says , "Volvo?! Why a Volvo?" He ended telling me to do down the street. Got there and no one greeted us. People wearing suits and blue shirts were all sitting around. After test driving the car, we were standing by the doorway the whole time. No one offered us to sit. Sales lady never even asked me for my number and when I told her I would like to negotiate the price , She told her manager, Pete. He comes to us in such an abrupt tone and still didn't offer us to sit and talk. We were talking at the doorway. I Told him if we can negotiate and he immediately said no. Never asked what my budget is, never asked what he can offer me, etc.. and so we left. It didn't feel right the moment we got there. To have a manager who cares less to sell cars, the owner needs to evaluate what the purpose of the dealership means. I'm glad I left because I ended up purchasing a Certified Volvo from Princeton Volvo. Their customer service skills and the ability to listen and offer options is exceptional. I would never recommend Davis Honda to anyone. It was hard to click one star on my review because it was just that hard. read more

My son went with his grandfather to look at a used car and he brought home a piece of absolute junk. The saw a young eager new driver, an elderly man with little to no knowledge of mechanics and took advantage of them right away. The Nissan Altima that he bought has been nothing but problems since my son brought it home and is not currently running. read more

The a'hole white male salespeople think they can say anything they want to you, and you should stay polite, demure, and sweet. They appear to violate FCC regulations by texting you without permission. Manager claims he's never heard of this, and when you get angry when he interrupts you, he hangs up. https://www.advantagetec.com/2015/11/tcpa-texting-rules-every-car-dealership-needs-to-know/ Advice for anyone else car-shopping: insist on speaking to a sales manager, or dont go over there.-- not the person who takes the incoming calls, as they are useless. Dont make an appt., or a dealer can alter a car to cover up a problem if they know you are coming. Dont give your last name or phone number unless you are ready to test drive the car and have to show your license. Wouldnt it be fun if all of us reviewers got together and shopped at car dealers when we dont really need a car -- after alll, learning what's out there is a worthy goal in itself -- and each just took up a few hours of their time, like they do to us? Why should the dealers be the only ones having fun with this? read more

Stop in after work to test drive a car advertised on Cars.com, even though the car drove like dream dealing with the salesmen was a nightmare. They insisted I go through their financing even though I secured my own prior to visiting the dealership. Whereas I secured a 60 month deal, they offered 72 months with a substantial down payment. Furthermore, they stated the internet price was not the "real" price and the price of the car was going up the longer it sat on the lot and that each used vehicle is subjected to a $500+ prep fee. Lastly, they overly exaggerate the titles and tags fee. Needless to say they were unwilling to waive these exhuberate fees and negotiate on the price. I do not recommend. read more

If I could give them zero stars, I would. Management doesn't get back to you if you have any problems. After giving this place several chances, I've decided to take my service elsewhere. read more