Engine light on, they changed some easy parts and charged big $$$. Engine light back again before I reached home. They don't have the tools to perform diagnosis and denied any refund. Dealer later fixed for less than what I paid Davis Import! (and i dont believe all the starz here) read more

I have been bringing my VW here for a few years now. I love the honesty I've received from the mechanic. The dealer kept pushing an expensive service on me and I decide to get a second opinion. I bring my car here for routine oil changes. I've had one repair after the engine light came on and no issues since. I recently needed my mom's Ford repaired as well. I called and informed Megan what was going on. She called me back in under an hour with the estimate for an alternator. I had the vehicle towed to the shop that Wednesday. I was given a heads up the vehicle would not be done until Friday or Monday. Which I appreciated, I was ok with it. We didn't need the car those days. On Friday I was informed they found an oil leak and what caused the alternator to fail. The price was reasonable for the repairs. I know on that specific vehicle, the alternator was going to be work to get to. The vehicle has been driving great since. No issues. I get a very honest vibe every time from them. I'm glad I found this shop. read more

Fantastic service and great communication. They actually determined that an anticipated repair wasn't required.

This place is horrible and I'm hoping my review stops someone from going here and receiving the same terrible service that we received . We originally took our BMW for a coolant light. The first day we took it they didn't even call to tell us what they found out after having our car there the entire day. We finally called about an hour before closing just for them to tell us they need to order part and that it's too late to order it that day so we took the car back the following week after the part was ordered. They still didn't fix the problem and charged us for what they called a Band-Aid fix. They didn't even call us ahead of time to tell us it was going to be a Band-Aid fix. once again we had to call to see where our car was at to even find that out. We had to make a third appointment for what they're calling a permanent fix which I doubt is even true. Before returning for the third appointment, our car started smoking and overheating which had never happened before. we called them again before the appointment to let them know and they said we would have to tow the car there and take zero responsibility to even meet us halfway with the towing cost. At the end of the day we paid them over $600 without receiving a permanent fix to the coolant problem. This mechanic clearly is not experienced with BMWs. and is dishonest. if you have a BMW that needs to be fixed I would suggest that you find a different mechanic that actually knows how to work on a BMW. read more

Quick availability and service. Clean work. Good value. I would definitely go back to them.

Megan helped us schedule a convenient time for our daughter to get her car serviced. They completed the diagnostics promptly and made the necessary repair for the price as originally quoted. Just like it should be! read more

I brought in my car due to an oil leak. They identified the problem then sent me home with the car for a week while they waited in parts to come in. I brought the car back in a week later (on a Tuesday). They estimated it would be done by Thursday. Original estimate was $1300. They called me the next day saying they found additional issues with the car and that it would now be $2300. These issues were reasonable, so I let them go ahead with the fixes. Their new time estimate was Friday. Friday comes and I haven't heard anything. I call the shop and they say that they're still waiting on a part and it would be ready Monday morning, but that they'd call Monday morning when it's done. That's fine, not their fault. Monday comes around and I haven't heard anything. I call and they say that the part just got in and that they'll finish it up that night so I can pick it up Tuesday morning, but that once again, they'd call me. Tuesday morning rolls around and I haven't heard anything. I call them Tuesday afternoon and they say that they got delayed and that their technician will stay late to work on it. They told me to meet them at the shop at 6 which is when it will be ready, and if it won't be ready by then, they'd call me to let me know. I show up at 6, and the car is not ready yet. They said they have to refill the oil and coolant then it'd be ready to go (only a couple of minutes). I sat in the parking lot for 45 minutes waiting on the car. I appreciate staying late to finish it up, but the lack of care and respect they put on my time left a bad taste in my mouth. If they would've called and told me to pick it up later or even the next day, I'd have no problem. Overall, they were friendly and the work was done well, but I will not be coming back. read more

I have taken three cars here already! First car had engine issues that I tried to fix myself and ended up being in way over my head. They are super thorough when you go check your car in and Tisha and Megan are incredible and so nice! (also there are dogs so YAY) They even called to let us know some other problems that they were able to help us out with. Second car wasn't starting and they found the problem and got it done super quickly. Third car didn't have a working radio and there was some miscommunication but they were incredibly helpful when I had a million questions and did amazing getting my car back to me when I needed it. Amazing people. 17/10 recommend! read more

Nice and quick. Responded quickly. Megan was lovely and the guys in the back did a great job.

The lady at the reception desk was very kind :) No issues, they got my car in and out quite fast, and even recommended me a windshield specialist! read more

I brought my 2004 BMW 325i in with 180k miles. It still runs great but is definitely nearing end of life. I'm trying to do my best to keep it out of the landfill and trying to keep it economical. I'm decent with a wrench but don't have enough time under the hood to really know how to identify issues. I brought it in for a confusing O2 sensor related check engine light and Rafael ran some tests and recommended a few things to fix before going any further. Raphel recommended I replace my PCV valve and all the associated plastic/rubber hoses. I ordered the parts, spend the better part of the weekend tearing it down and voila - no more error codes. She's going to pass emissions! Thanks so much for the great service and diagnosis. read more

Great honest service. They worked for two days trying to diagnose a difficult issue. Unfortunately I needed to take it to the dealership for further diagnosis, but Davis Import didn't charge me a dime. Megan and the rest of the team are kind and helpful. Highly recommend! read more

This mechanic shop is as good as it gets. Bob (I believe he is the owner) has on many occasions been more than wiling to spend 15-30 minutes explaining, checking, and diagnosing (for example, calling for parts availability) my car for me. Even more amazing, three times now I have brought in my car, had him check something out, and when I return and ask him how much I owe him, he says, "no charge, the part wasn't that expensive." Wow! Even after I insist, he won't write up a receipt so I finally end up giving him whatever cash I have in my pocket. I know he does this with other people, so please do not take advantage of him and bring some cash when you see him. Bob and his mechanics are also extremely knowledgeable. He has on several occasions explained things or knows techniques that other mechanics have said were very expensive or impossible. Two examples are changing lights in the dash (VW dealer said it would require removing the entire dashboard and cost 100's of dollars, Bob did it for $25 without removing the dash), and fixing my oil drainplug hole that either JiffyLube or Spee-Dee stripped out (VW dealer said $400 for a new oilpan or an unreliable insert that fails 70% of the time, Bob fixed it for $68 with a different reliable insert). I wish I could give 6 stars! read more

Davis Import & Domestic Auto Service - Auto Repair Near Me - Davis, California

One of the biggest down falls of owning a nice car, is having it get serviced. And, having an AMG, repairs and routine serviced maintenance can get pricey, OK, really pricey! Davis Import Auto Service, I'm truly happy you are in business. After going there once, twice will be tomorrow :), i know my car and it's diagnosis will be in good hands! They are extremely professional and knowledgeable. They are great!! Thank you for being honest and practicing amazing business ethics!! See you tomorrow! read more

They are sosososososo nice! They also have two puppy! The front desk agent is so nice and she speaks so softly and patiently. She also sent out detailed email because I didn't pick up her phone call. The inspection fee is comparably low. They ordered parts from Mercedes, and fixed the car quickly, but the cost of fixing is much cheaper than the dealership. When there was a problem they can't fix(e.g., sunroof), they also offered referrals. I trust them and I would bring my other car here. read more

I highly recommend this place! They are very honest and reasonably priced. The bonus is you can have animal therapy by 2 of the sweetest fur babies while you wait. read more

Davis Import & Domestic Auto Service - Sweetest Pup who is happy to visit with you while you wait for your car. - Auto Repair Near Me - Davis, California

Great service. Finished vehicle inappropriate amount of time. No shuttle service is a bummer. When they offer shuttle, I'll change to five stars. read more

Beyond happy with the service provided by Davis Import & Domestic Auto Services. Our company was in need of brake repairs for our primary vehicle, and we were struggling to find a shop that could provide appointments and accurate time frames for repairs. Look not further than Davis Import & Domestic Auto Services to save the day. Megan quickly got us squared away and ensured the vehicle would be done within 2-3 hours tops. Not only did they follow through on ALL of their promises, they were able to complete repairs earlier than anticipated. Highly recommend doing business with this company. They are fast, friendly and super easy to work with. Thank you for the incredible service!! read more

I am so grateful to all at Davis import and domestic auto service. My husband and were traveling with grandkids up north , starting at 4 AM, when our volvo experienced tremendous car trouble. This occurred at 630 AM. After calling a few mechanic places near us that would not open till 8 or 9 oclock, I finally got a very pleasant person on the phone from Davis Import and Domestic Auto Service. There shop opened at 730 AM. As we drove the Car toward the shop I was on the phone explaining car situation. Got to shop treated with compassion given the situation we were in. They fit us in immediately to diagnose problem. Fuel injector bad. They had ordered parts and fixed problem by 230 pm. AMAZING. I feel so fortunate that Davis Import and Domestic Auto Service was there for us. read more

Megan and Tisha, the receptionists, were extremely polite and helpful from the first phone call, to the first and last encounter! They communicated well what had to be done to the car and broke down what they were charging for and why. The mechanics were also really prepared to handle our situation and did the work pretty quickly! I would recommend this place to anyone who is deciding between a few locations in Davis. Davis Import Auto Service is the place to go! ps. They have a really friendly dog named Rusty that welcomes in their guests! read more

Yesterday I was visiting Davis and the skid plate on my car started to come off. In order to get back to the Bay Area I was hoping a local mechanic could help me out. I'm so glad I picked Davis Import & Domestic Auto Service! Not only did they take excellent care of my car, but Tisha also greeted me with a smile even though I arrive close to closing. Not to mention, I got to hang out with their dogs Rusty and Leilah. If I lived in Davis, they would have earned a new customer yesterday! I would highly recommend them! read more

I had such a phenomenal experience thanks To Rafael, Megan, and Tisha -- they addressed all the issues I faced with my car and gave me full confidence and trust in what they were going to fix (love the transparency!) Spreading the word to my friends and family about this hidden gem. read more

I had a great experience with Tisha. She was incredibly friendly and efficient with setting up my appointment and keeping me up to date on the repair. I brought in my BMW and they diagnosed the problem and solution correctly at a competitive price. Thank you all for you kind support! read more

I've been to other repair shops here in Davis. This particular location has great employees with enthusiasm and good customer service. Right next to the Davis police station, across UVD apartments. Super close to the A and Z lines for Unitrans, so I was able to get back to campus right away without my moving castle (my car of course). They even offer you a ride (with your own car if it works, I guess) to wherever you need to go while they do repairs that take forever. 5 stars for customer service! Where my other star deductions comes from: But....all the services provided are just alright. I finished fixing up the car headlamps, the wipers, and they yes, "fixed" the brakes. I absolutely had no problem with the replacement and the fees associated with them, as these headlamp and windshield wipers were needed (around $60-ish). However, my biggest problem was the brakes as they were making funny noises. I took my car to see if they can diagnose anything, and I was charged over $50 for just diagnosis--my car was returned without doing any fixes or adjustments on the brakes. I was told that there was nothing wrong with them, so why was I charged so much for a check? It was on the brighter side that they couldn't find anything wrong with them. But to charge so much for a check, I don't know if I can call this good business. I went to another location out of town for the same problem, where they charged me far less, and fixed the causative agent of the weird grinding noise from those brakes. So in short. I spent over $100...to replace my windshield wipers, my headlamps....and the brakes. So, 1 star for customer satisfaction. :( Average=3.0 stars. I really liked the employees but what makes a business complete also means fair charges for what was done. I was also quite bummed out, as the yelp reviews were really, really good. I unfortunately won't be coming back unless absolutely necessary. read more

i was enthused to give this place business after the reviews of of the YELPERS. I WANT to give folks high marks but I have to say I was happy overall but could have had a slightly better marks GOOD SIDE: I had routine maintenance performed and all was done correctly (or so I assume). BAD SIDE:The final charge however on what already was a pricey bill was MORE than what was initially quoted. Bob charged me more than what the bill was originally quoted or told to me by Jared (?sp) I didn't put up a stink but it was probably an additional 14% to the already large bill... OTHER SIDE: Additional stinky thing: THEY USE YOUR PHONE # try and add you to automatic lists for getting "reapir updates" (and who knows what else)... I DON'T want to be on any freakin' auto repair list or gettting text messages from NAPA or any other auto repair entity... PLUS I think its disingenuine to not disclose that they do this when they take your information at the onset. If I want to OPT IN after disclosure while you are getting my information fine, but don't add me to some texting service without my knowledge... NOT COOL. 5 stars for actual repair 1 star for privacy concerns read more

I used my Groupon voucher 2 months ago and had a poor experience. I had scheduled both my boyfriend's and my appointments a week beforehand for 12PM. When we showed up, the guy at the front desk was really unhappy about having an appointment during lunch time and even told us. That was a HUGE turn off.. Why should a customer EVER receive a complaint about him/herself from the employee? It wasn't even our faults.. After servicing our cars, the same guy told me he couldn't find my spare tire. I have no idea what he was talking about, given that a drive a freaking CRV and the spare tire is stuck onto the trunk on the outside of the car. We also had a question for him, but he replied in a way that made us look stupid and implied that we should know everything there is to know about cars. He's the one who's the "professional," not us. I was looking forward to going because of the reaaally good reviews but was surprised by the service I got. Definitely not coming back here. read more

Simply the most welcoming and best guest customer service around Northern California. This Family owned spot is incredible. They are very knowledgeable in this industry and take care of any issue with a smile. Big perk is seeing their cute pooches! I highly recommend this auto repair business. You will not be disappointed. :) read more

This place rocks the only under 100 dollar oil change in Davis for my BMW they charge around 65-70 dollars. The owner Bob is nice to work with to. CHECK THIS PLACE OUT read more

Davis Import & Domestic Auto Service - Or sprite - Auto Repair Near Me - Davis, California

Tisha, Raphael, and Megan are fantastic. Very honest, and excellent service.

I took my BMW here for a fan issue and to repair a door lock that wasn't working. Work was completed quickly and I believe it was a fair price. They were friendly, the office was an organized mess but as long as they know where everything is, that's fine. They have a dog that just layed quietly the whole time I was at the counter. I got a real comfortable feeling, like taking your car to Dad's garage. read more

I have been bringing my car here for 9 years now. I feel relieved to know my car is always in caring professional hands. Highly recommend Rafael and his team. Megan, at the counter is always upbeat and attentive! read more

Last weekend my car died on the causeway on my way to a wedding...on a SATURDAY! To add to my freak out, I'm not from the immediate area I didn't know of anywhere to take it. The tow truck driver suggested Davis Imports and Auto since get this, they are OPEN ON SATURDAYS (yay) and he has worked with them before. Boy am I glad that my car was taken there!! Bob was amazing. I was so worried that my car was going to cost me an arm and a leg and that I would somehow have to figure a way to get back to Davis to pick it up sometime the next week. Bob went above and beyond started the diagnostic and noticed that a coil had simply come unplugged, he then promptly called me and was so accommodating. He said he was going to actually be at the shop picking up things, Sunday and he would be happy to stay so I could pick my car up. When I got there to pick it up he even took the time to show me where exactly the coil was so in the off chance it happened again (which it didn't) on my way home I would know how to fix it!! BIG THANK YOU TO YOU, BOB!!! read more

Last weekend, my car started making funny noises. This shop is the only one open on Saturdays in Davis so I called first thing in the morning. Bob answered and said he was probably too busy to fix it that day (most mechanics might take your car anyways and make you wait until the end of the day or even Monday) but that I could drop by so he could take a quick look. Despite his busy schedule, Bob came out right away car and identified the problem almost immediately. He also told me it wasn't too serious and I could drive it safely to get it fixed back home. I really appreciate him taking the time to assess my car and for giving me good honest advice at no charge. 5 stars for customer service, honesty, knowledge of the field, convenience (open on Saturdays). I will definitely be coming back should I have any other car problems in Davis -hopefully not anytime soon! read more

Honestly this is the worst repair service I've ever had. I took in my mini for misfire, stalling, and a rough idle. The first time they cleaned it for carbon buildup and changed the spark plugs. 2 days later it was doing the exact same thing. I obviously took it back since it did nothing to fix the problem. They didn't charge me for labor the second time and only parts. Turns out there was a cracked boot. The idle is less rough but it is still having the same issue. How could they not notice a cracked part the first time in the shop? The problem is still ongoing. They obviously did not check all the possible solutions to the problem. I will not be returning here. After spending $1,000 and multiple trips to the shop. The customer service was nice. The owner and Jared were really nice and explained things to me. They also called me every step of the way and my car was returned on time. However, the problem remains. I spent a lot of money to have my car looked at and not get a solution. it's frustrating to have wasted my time and money! I would have rather they told me they could not fix the problem. I didn't need to have unnecessary things done to my car. read more

Always great service. Prices are fair and they complete the job when they say they will. Always fix the issues I bring up. If they see other work they think you should do, they will suggest it without pressuring you to do the work immediately, or even at their store. It's rare to find a place as ethical as this. As a bonus, the front office staff are professional, friendly, and fun: they will let you pet their dogs and decorate their lobby according to the holidays. Finally, free food and snacks. All of this makes Davis Import & Domestic the most warm and welcoming auto repair shop I've been in. read more

My favorite auto shop that I have ever worked with. When we were in grad school in Davis I came here for a car inspection before heading out on a long road trip; he gave me a lot of tips for the future but overall it was free of charge. We then brought the boyfriend's car in for a few things, and we always felt like we could trust the diagnosis and that the price was fair. Most recently we were driving up from LA for a wedding, and started to hear a rattling noise that had us pulled over on the side of a very windy 5, and he was able to get us in the next morning for a consultation. It turned out to be a loose wheel well, which he fixed and we made it home no issues. This, too, was free of charge (but the boyfriend got some cash and dropped it by later) and very fast and it makes me wish we still lived in Davis so we could bring our cars here all the time. Trustworthy, kind, compassionate, and good price point. Definitely recommend. read more

I would give them more than 5 stars if I could. Excellent service. Truly honest and caring people which you rarely find. Extremely responsive. All our cars will be going there. I'm thankful to have found them. read more

I have been a few times over the past 2 years and always had amazing service! Very honest, hard working, great people. Highly recommended ... I won't go anywhere else. read more

Megan was beyond helpful and patient. The staff was able to work around my work schedule and fit me in to get my car checked out. After not knowing for so long what was wrong with my car the staff at Davis import and Domestic figured out what was wrong and fixed it for me. They also gave me tips on how to stay on top of my car to avoid issues. Very thankful that I was able to come across such an amazing and helpful business. Definitely would recommend getting your car checked out here even if it is just for maintenance. Will be going back to them in the future!!!! read more

I am relatively new to Davis and when the service light came on in my car, I had no idea where to take it. So I went online and looked up reviews of different mechanics in Davis. Davis Import Auto Service didn't have that many reviews, but the ones it have did were all glowing. Well, I just returned from taking my car to Davis Import and I'm adding my praise to the list. He checked out my car and told me that the light just meant it was due for a routine checkup, which I had already taken care of last November. He didn't try to pressure me to get any other services and he reset the light for me and sent me on my way, free of charge. I didn't actually have work done on my car, but the service and integrity of Davis Import Auto Service was enough to convince me to take my car there in the future whenever I need repairs. What a great place!! read more