Quick, efficient and friendly. I Would definitely use them again. Price was great and it's in a…read moregreat location.

I've used Smith's twice now for my work uniforms and have yet to be disappointed. As is typical, I…read morewent in with a last minute request and they more than happily obliged. My uniforms were cleaned and pressed to perfection. Definitely my go to dry cleaning.

Dropped off 2 dresses for dry cleaning, got back quicker than I expected. Ladies are the best,…read morecustomer service is top notch. I have never had any problems when I lv clothes for cleaning.

What a wonderful business! I had two shirts that needed buttons sewed on. Something I would…read morenormally take care of myself but my eyesight is not what it used to be! The individuals who work there were very kind and helpful and when I picked the shirts up, they were neatly hanging on hangers as if they had been cleaned. A very thoughtful touch. I couldn't have been more pleased. Highly recommend!

Yes! Great service! Great quality! Finished when promised - very nice people! Locally owned -…read morefamily run!

Simply put the owner is rude and can care less about customer service. I'd pay more for a simply…read moresmile - sorry never again!

Every time I go here, they get my stuff done right and it's ready when they say it will be. What…read moremore do I want from a dry cleaners? Oh and they are open relatively late, too, which I appreciate. Not a huge fan of the prices, they charged $35 to hem some pants for me which is literally a 3 minute job, and I feel like the dry cleaning is a bit pricey too, but it's Charleston and everything is too expensive here compared to other places I have been. I'm sure it's inline with other places in the area. J.Ja

I had a deeply disturbing experience with this business. The customer service crossed a serious…read moreline into unacceptable behavior. My wife visited this location and noticed a pricing issue. I was charged nearly double for the same items I drop off every two weeks, while she, a Caucasian woman, was quoted less than half for identical service. When she questioned this and took a public photo of the owner and another individual, the situation escalated. The owner or manager became aggressive, snatched her phone out of her hand, and threw clothing at her. This is not poor service. This is assault. She chose not to call the police at the time, but that does not change what happened. No customer should ever face physical aggression for raising a valid concern about pricing. If you plan to operate in this community, you need to treat every customer with respect and fairness. This experience reflects a complete failure in both professionalism and basic human decency. I will not return, and I strongly advise others to be cautious before doing business here.

HORRIBLE CUSTOMER SERVICE…read more I wish I had read some of the reviews on yelp before using this business. I went with the Google reviews, which were very good, and they are obviously gaming the system. The previous 1 star review about the wedding dress is much more in line with the experience that I have had as well. A nonresponsive owner who ignores phone calls and text messages and has had a very expensive wedding dress for nearly seven months after it was supposed to be available for pick up. Below is the review I left three weeks ago on Google. Within minutes, I had a very nice response promising someone would get back to me. Nada. I truly wish I could leave a five star review like others. Unfortunately, I have not had that same experience. I dropped off a wedding dress for preservation nine months ago and was promised it by the end of January. We do not live in Charleston and were only there until the beginning of February. When I went to pick up the dress, it was not ready and I was told that Brian would call me. When I spoke to him, he assured me that since it was late, he would ship it to me. When I didn't hear anything or receive the dress, I continued to call and text. We are now six months later and I cannot get anyone to return my phone call or respond or a text. At this stage, I would truly appreciate somebody responding to any of the many text messages or phone calls I have left.

I had an extremely disappointing experience with this dry cleaner…read more I dropped off four items, including a formal dress, and was quoted a standard cleaning price with no indication of any issues. I later received a text that my items were ready early. When I arrived, I was told my dress had been "reclassified" as a wedding dress and the cost was now $200 -- without any prior communication or approval. I made it very clear that I would not have agreed to that price. Instead of acknowledging the mistake, staff argued with me for 20 minutes about whether the dress qualified as a wedding dress, completely missing the point that no one contacted me before proceeding. To make matters worse, when I got home, I discovered a large stain in the front center of the dress that was not there before. They offered only a $50 discount, which does not come close to addressing the issue -- especially considering the cleaning cost exceeded the value of the dress itself. This was a complete failure in communication, customer service, and quality of work. I would strongly caution anyone considering using this business.

BEWARE DO NOT USE FOR ANYTHING YOU CARE ABOUT!!! NIGHTMARE…read moreexperience! I dropped my rehearsal dinner dress off to get slight tailoring MONTHS ago and it walked off. Management has checked the video tapes multiple times, contacted their multiple tailors and it is just gone - totally unaccounted for! I was promised the owner would be in touch to resolve this very expensive situation, but I'm still waiting!!!

Not to my satisfaction! Poor quality. The products she used left a film on everything.read more

From the owner: I really started this business to clean disabled and elderly people’s homes. I saw how neglected…read moretheir house were and I wanted to help. If you are a senior citizen, I do offer you a discount. I love cleaning. It’s really therapeutic. I don’t just clean for the disabled, i clean for everyone. I will work with you to fit your budget.

This place is ridiculous. I just moved to the area & this happens to be the closest to me. First…read moreserving was wonderful. Second service I sent a blanket with my load as I dropped off & my blanket was misplaced for 5 days. spoke with the male person I also had to prove on my home camera that I left with the blanket in order for them to find out where my blanket went. Fast forward to yesterday. previously that week I dropped under clothes off to be dried only. days later I went to pick it up & the female tells me she left at 8 that night, left my clothes in the dryer and basically someone stole my clothing. being that I left my belongs in their care it was my fault. The male also laughed at me while I was explaining. they took my ticket with my name & phone number, scratched 2 lines through it & reused it for another customer. clothes were dried for $3. I will be taking coin laundry mat to court.

Not a 5* by no means. Doors to this establishment are wide open, its hot inside. The dispensers…read morefor the washers haven't been cleaned in forever, when your adding your detergent its a long with a funky mess. The lady that works here has a very nasty disposition. Next time I will definitely go elsewhere.