Refused to send an invoice for their charges even though the vehicle was being turned over for…read morepayment. Complete crook

From start to finish the whole experience was simple and straightforward. The driver was good at…read morehis job and was very polite and professional. He had to strategically maneuver his vehicle around several other cars to get the truck where I needed it, and then he managed to get unloaded and back down the driveway without even messing up the yard. All in a matter of maybe 20 minutes tops. 10/10 would absolutely recommend and this will be the first place I call if I ever need a tow service again!

Our Class -A motorhome needed to be towed from our home driveway. I contacted our insurance carrier…read morefor assistance and a towing service was dispatched. The tow company sent too large of a truck - combined weight of the motorhome and tow truck would have damaged our concrete driveway. We tried a mobile diesel mechanic next and he could not repair the problem, but he recommended Rider Towing. Rider agreed to remove our coach and arrived at their promised date and time. Rider's 3-man crew, including the owner, were very professional. They properly prepared our coach for the tow. They were meticulous not to damage our coach and successfully towed our coach to a Cummins Service Center without any issues. I highly recommend Rider Towing for any type of towing service you might need. And, you're not going to find a finer towing service ANYWHERE.

If you are looking for a reliable towing company that's courteous and on time with great prices,…read morelook no further. We broke down right outside of Helen coming back to Atlanta. We called several companies and got the run around. I talked to Karen and she assured me right away that I was in good hands and they would take care of us. Exactly what you want to hear when your broken down in the middle of nowhere. Keith and Karen which we later found out were the owners made a bad situation a pleasurable night. Not only did they drive us back to Atlanta, but we had a great conversation while doing so. They are great people that just happen to be business owners I would highly recommend using this company. They will take great care of you.

No one calls a tow company because they have nothing else better to do. As most insurance companies…read moreoffer road side (emergency) service, I used the "help now" button. Good thing it wasn't a "true" emergency! After waiting for the tow company dispatched by my insurance company, for over 3 hours! I went to Google and Yelp to find K & K Towing. The very pleasant woman that answered, said they could have someone to me in 30 minutes! Really?? Well, I opted for her service! She asked my location with make and model of my car... Some 17 minutes, yes 17 MINUTES later, D.J. arrived and whisked my vehicle off to the tire shop! Customer Service definitely exceeded today!!! So appreciative for the fast and friendly service! If you are EVER in need of a tow, please call K & K Tow! Thanks D.J.

DO NOT USE THIS COMPANY!!! Our car was stranded on the side…read moreof the road and we were in a bind. They were the only ones available and we had to go to an appt we couldnt miss. They charged us $100 to tow our car literally less than a mile, which is a rip off. During the tow they damaged our luxury suv with air ride suspension by not using the wheel straps, they used chains. They obviously didnt know that you dont do that with a air ride suspension, you use wheel straps. I tried meeting with one of the owners and he was very unprofessional. Even when I showed him the pictures and the proof that they chained the vehicle causing the damage he refused to help repair it. Don't use or trust them they will screw you over and then will not take accountability for their wrong doing!

Customer beware! I…read morebought a chainsaw from this individual at the location of his tow/ parts company that was described as barely used, but after getting it home, it would not run properly at all. I replaced the carburetor and still could not get it working. My issue is not just that it had a problem, but that it was not accurately represented when it was sold. If something is listed as barely used, I expect it to at least be in working condition or for any known issues to be disclosed upfront. Based on my experience, I would be very cautious doing business with this seller. He also had his wife list it under her Facebook profile Shelly Holbrook Glover likely to avoid having anything shady tied back to him

Outstanding organization. Met with owner over a tricky haul, wench out of rough to flatbed for my…read morefleet Toyota Tundra. They took great care of me and that means taking good care of my crew who uses truck to produce income for families. Got us back on road and on road to profitably. For you business owners or even general masses...you can trust these guys. Appreciate cha. Dartanion Arc

While on vacation our van broke down on the afternoon of July 4th. Immediately we took to our…read morephones searching for help. Obviously every mechanic shop we called was already closed for the holiday. Mr. Brown called me back and we were able to get the van to him. Our cabin was 45 minutes away and we had no luck with Uber. He took our family of 5 back to our cabin. He worked that evening and had our van repaired by 7:15 the next morning so we could enjoy our last day of vacation. Brown's automotive went waaaay above and beyond to help us while over 400 miles from home. What a blessing!

Worst mechanic ever! My daughter's car wouldn't start, so I drove 2.5 hours here to help her get it…read morefixed and drive her around until it was ready. One of her roommates' dad came out and changed the starter for her, but it still wouldn't start. I found Brown's Automotive on Google and had the car towed there based on proximity to her house and Google reviews. When I got there I told him that we just put a brand new starter on it, but it still wasn't starting. I told him that I lived out of town, so I needed it repaired quickly. He said he would look at it, but has a mandatory $150 for the first hour. I said ok. He called me and said the new starter was faulty and had to replace it. He did, then called back and said his starter didn't fix the problem either and thought it was the ignition. He said it would take time because it is hard to get to. Well, I didn't hear from him in 2 days. I texted and no response. I called and he just said same thing "I'm working on it, but think it's the ignition." I didn't hear from him again for several days, so her dad called him. He told him that he couldn't work on the car because it was raining and he works on cars outside. I told him he lied to you because he has a big shop with 2 bays. After having the car for exactly 7 days, he finally calls me and says "There is nothing more I can do. I think its the ignition, but to test it I have to take the steering column apart, if I do that I mine as well just replace it." So basically since the day he got it, he changed out a brand new starter that we just put on it and did nothing else with it. Just let it sit for 6 days. So I told him I was going to have it towed somewhere else. He charged me $460. I knew immediately that he was screwing me over, but I just wanted my car back and to finally go home so I paid it. I looked at the receipt and saw he charged $160 for the part which I new was right, the $150 for the labor which he told me in advance about, and then $150 for diagnosis. He didn't diagnose anything because he never touched the car after the starter. Then I noticed at the bottom of the receipt he wrote "car won't start ignition?" Was that what I paid $150 for? That is NOT a diagnosis! The new mechanic sent me a video to show he didn't even put the heat cover over the starter he installed (see attached pictures). So he also screwed me over for the $150 half-ass installation he did. What a crook! Do NOT waste your money. I think all of these positive reviews are just family and friends of his and not real customers.

I would never recommend this company, In my opinion very poor ability to tow a motorhome, caused…read moredamage to my motorhome due to incompetent and unqualified tow truck operator. The owner is dishonest and double charged AAA for a single tow of 29 miles from the point of break down to his shop, but! he also charged a 102 mile trip in the wrong direction. AAA did an investigation and removed the extra 102 mile tow charge from my account. These people are very nice to your face however not to be trusted. If you have AAA and used this company check your AAA account.

Fast and reliable. That's what you need from a tow truck and that's what All Star Towing will…read moreprovide. Steven arrived exactly when he said he would and was pleasant and quick. Got my vehicle hooked up and to my destination. I know you don't expect to need a tow truck, but when you do, call All Star!!

What a great business to work with. Communication was excellent, attitude was personable and…read morepolite. Price was amazing, 200 dollars less than a competitor. If you need a tow, call this business for sure. Can't say enough good things. If we ever need his service again, we will call him first! Thank you for the great service.