Had an emergency plumbing problem over holiday weekend and turned off my main water valve. Called…read morefirst thing after the weekend and Taylor came right away and took care of the problem plus a few other plumbing issues. I was very satisfied with him and his work. He's the only plumber in my contacts now. I had left few messages with another plumber about my emergency and never even got a return call.

I have used him for4 or 5 jobs over the past 6 years I believe. iFirst time was a new hot water…read moreheater, did within a 2 or 3 days took a couple of hours. Called him in on sump pumps replaced quickly. Whenever I have called he has come within 2 or 3 days. Recently just to do simple maintainece on a different hot water heater. while there he explained to me how this sump pump neeeded to be redone explained how to do it. I have the skills but I'm getting lazy so probably will have him do it. did one or two simple tasks. entire process done in less than an hour. The other things is he as told me about somethings and said I could do the work, explained what needed to be done, and said I could save his labor fee . Do not often find a skilled plumber that will recommend not doing the job themselves.

Believe the worst…read more Bad marketing, overpriced product, shady tactics... Hour plus long "evaluation" that is really just a sales pitch. They promise a free gift or prize if you complete the "evaluation" which ends up being high pressure to get you to buy the product. The tester will be on the phone with his/her boss having a phony back and forth about trying to get you a better deal. Stay Away

SHAM!!!! Don't give this company your information!!!!!! They…read moremarket that they provide analysis of water samples, but I submitted a sample in March 2018 and never received the "analysis" I was promised! This is just a pyramid marketing gimmick!!! I've been getting junk mail & when you call to ask to be removed from mailings, the representatives that answer the phone just hide behind other staff advising you call back to be removed from the mailing list. !!!!!!!WARNING: STAY AWAY FROM THEM!!!!!

I have worked with this company for 6 1/2 years on the wholesale end and was offered nothing but…read moreamazing service and product for all of my clients . Tom and Nicole are top notch and take exceptional care of every project from start to finish . I highly recommend this company ! Trish Fernstrom Kitchen and bath designer

From template to install, CFM was professional and did excellent work. I asked for no seams if…read morepossible and they were able to install both my counters and backsplash with no seams. I also asked for 2cm backsplash. Originally they were not sure if my quartz came that way. They ended up reaming it down for me. It turned out gorgeous.

I have been dealing with HomePro for years. Very professional and it doesn't get any better. Also…read morehighly rated with Dept of NYS. Highly recommend them. They have a number of inspectors to choose from.

From the owner: HomePro of WNY Douglas P. Manzella, Inc. is a professional home inspection company licensed in New…read moreYork State. We perform residential and small commercial inspections and perform radon testing. We provide a digital report with photos...... OR We can provide a written report that is easy to understand, the "My Home Inspection Report" is a three ring binder that not only serves as your completed home inspection report, but then becomes your customized home owners manual which is given to you on site.

Very professional service, installed everything discussed, very good quality system installed. Very…read morehappy with entire process and camera system is top notch. Love it, would recommend to anyone wishing to upgrade or install security systems or cameras

From the owner: As a security integration business, we prioritize a customized approach to security integration,…read moreensuring that every aspect of a client’s security needs are addressed with the utmost care and attention to detail. One key aspect that sets us apart is our emphasis on cutting-edge technology. We are committed to staying at the forefront of technological advancements in the security industry, constantly evaluating and integrating the latest innovations into our solutions which allows us to provide our clients with state-of-the-art security systems that offer enhanced protection and efficiency. We take pride in fostering strong partnerships with our clients and we believe in building long-term relationships based on trust, transparency, and open communication. By understanding our clients’ unique challenges and goals, we can develop and implement security strategies that align with their specific requirements. Additionally, our commitment to ongoing support and maintenance distinguishes us from others in the industry. We don’t just install our systems and walk away; we provide continuous support to ensure that our clients’ security infrastructure remains effective and up-to-date. Our proactive maintenance approach helps prevent potential issues and ensures that our clients’ security systems operate at peak performance.

Family team that responds to service requests and comes on time? Absolutely. Does quality work? No!…read moreFirst service call didn't fix a simple home issue. Second service call was free but ended up damaging the fixture. Moved on to another plumber who immediately corrected the issue. Would not recommend.

This is a long overdue review but we had John come to help us with what we thought was a simple…read morebackup issue in our basement which turned out to be a complete tear out of all our basement pipes. John and his team were so kind and patient with us when we weren't sure what was going on and explained everything to us. We now have no water in our basement new pipes and a sump pump and we are so thankful! We highly recommend sunset!

We were delighted with the job Heatwave Heating & Cooling did installing central air conditioning…read morein our home this month. By far the best option for us having baseboard heat (I.e. a boiler) was discussed at our initial and follow up meetings with Brian. Having central air is comfortable, energy efficient and cost effective and we'd had enough of noisy, unsightly and even yucky window units. Plus we've been experiencing longer humidity and heat spells in our region. The time had come for us to call in a few folks to talk AC. Brian was the only professional to perform a cooling load calculation on our home. This entailed his going room to room with his tablet and figuring out, Goldilocks-like the unit that would be just right. Not too big. Not too small. We expressed our preference for having the a/c blend into our home; i.e. we did not want a split system. Since we began this project post-summer, we were flexible with installation dates and opted for December. (They'll return in spring to test it and review things with us.) We received regular communication as to who was coming to our home and when. Nothing shady to worry about, each team member was identifiable. Right on schedule, we got the B-Team, as in THE BEST TEAM. Brian got things rolling and Bill, Barry and the rest of the pros, including Rob, Luis, Trevor, Mike, Scott and Anna, showed up and pitched in, humming like a well oiled machine to get it done. Luis and Trevor had the challenging task of being outdoors in the very cold temps and on very mucky, wet ground. And at times on a ladder. However cringeworthy, they never complained. They were mindful of keeping the gate closed (we have dogs) and there was never anything tracked through the house. And like good campers, they cleaned up every bit they hiked in with. Bill oversaw the project with great professionalism. He had marked with colored tape approximately where each register or diffuser would go. He consulted with me if there was even the slightest location change, to be sure it was acceptable. Dropcloths and hot pink waterproof shoe covers saved our flooring from any harm. Scott held a box to catch crud falling from the attic where Rob was creating the openings into the ceilings. No mess anywhere really. The units were installed outside, one was installed in the attic and one in the basement, a big job, done well by Heatwave Heating & Cooling.

We had our furnace repaired by Jake. He furnished and installed return drop, filter boot with care…read moreand precision. He also replaced and improved the pvc pipe set up at our furnace and outdoors. We were impressed with his work ethic and the care he took on the job.

The original price was $1000.00 more than any other estimate... when I pushed back on Mr Murphy…read moreabout this because I felt as though he was trying to take advantage of me, and explained the buyer of my property really wanted him because she found him here on Angie's list, he came down the 1000.00 immediately, like he had overcharged to begin with The work was completed and three weeks later my tenant moved out so I could close on the property, the utilities were to be left on as it was the winter, I inspected the property and all was fine. When I went back to the property 3 days later I found out the electric had been shut off! Which in turn shut off our boilers for heat, and it was 40* in the house! When I called the electric company to get it turned back on the told me Twin City hadn't had their work inspected from the town so we could not get it turned back on. I called the owner Mike Friday and Saturday with NO response, finally on Sunday when I left and irate voicemail he called back and came to the house and said it was an oversight by his office... instead of appropriately fixing the problem, he ILLEGALLY cut off the lock out tag from National Grid, and asked us to keep it quiet. We had over $5500.00 in damages that our insurance claim denied because the service had been turned off due to the negligence of Mike Murphy and his company. While we were doing repairs and working with our insurance, Mr Murphy claimed it was his error, asked our deductible so he could cover it and said if insurance denied our claim he would work it out with us. Once we let him rectify the illegal work he did and get the town inspection, we never heard from him again. Our attorney sent him a letter with the charges and he is now claiming WE were responsible for the inspection! I understand it was an oversight not to get the inspection done, but it was his responsibility and that caused major damage at our property! He is untruthful, unethical, and we will be moving forward with a lawsuit. I hope his conscious will kick in and he will rectify the situation!

Getting a electrician to come to come to your house, on-time, with reasonable cost and have the job…read moredone quickly is amazing. For a recent project I had called ten different companies, four called me back, three gave me quotes, one quote was insanely expensive for a simple job. The other was very cheap, yet day by day, "oh, we got busy see you tomorrow." Ummmmm. No. I work. Twin City gave me an estimate, when they said they would. Cost was more than reasonable and the crew came on time and was more than personable. Great owner and company.

I had occasion to call Buffalo Alarm last week due to a fast beeping sound coming from the key pad…read more I didn't realize at the time that it was due to a low battery. By chance I found Buffalo Alarm on the internet and gave them a call. I really was expecting to be told that I would have to sign up for a year contract for monitoring, which is what happened awhile ago with a another alarm co. When a called Buffalo Alarm and cheerful young lady answered and immediately transferred me to Jim, service manager. He set up an appt. and advised the service fee. Very reasonable. The tech arrived at the appointed time. He replaced the battery quickly and checked all the other batteries. He didn't try to upsell and I'm grateful for that. If I ever want to upgrade our system, Buffalo Alarm is the only company I would use.

From the owner: Buffalo Alarm has been creating safer environments in Buffalo and Western New York for more than 30…read moreyears. Today we partner with over hundreds of businesses and 1000s of home owners providing Monitored Alarm Systems, Access Control, Video Surveillance and more. Residential & Commercial Burglar, Monitoring, Access Control CCTV, Home & Business Security Systems Fire Alarm Systems Camera Systems