There is a technician that schedules seating by the name of Jessica and she is a damn liar and gave…read morea seat that was offered to my husband away and he was waiting over a week she lied over and over saying it wasn't available made us wait and all the sudden it is for someone else. Other technicians were telling my husband and herself that it's do able and she called and lied again today. I will be in the office real soon to speak on behalf of husband and trust me I'm not so passive as my husband.

This Davita is a new facility and in a location with lots of parking and convenient restaurants and…read morea Starbucks. So, if you need to wait or arrive early it's great. Everyone is super nice, very considerate, and very well trained by Peter. You'll love them.

I began dialysis at the Fresimus Dialysis Center on Fletcher Parkway last September. Every nurse…read moreI've met has been incredibly caring--especially Caryl,Lori, Charles,and Marla, who have shown great sympathy for my condition. The technicians, including Brian, Mark, Gene and they call her Teak and particularly Ethan--have been very attentive to my fear of needles. Their compassion has helped ease my anxiety during each session. Although Lexi and Gabby are okay, I once experienced a bad bruise that has since left me with a phobia of having them perform my procedure again. I continue my treatments to maintain my health, and while I understand that accidents happen, I hope there is an option to have these more caring technicians handle my sessions. Their presence truly makes a difference during these challenging times. A special thank you goes to Ethan for his kind attitude and sensitivity, even as he prepares to move on. I wish him every success in his future endeavors. I rate his care a perfect 10, as I do for Mark, Brian, and Gene Thank you all for being so gentle and compassionate. 2/2

Unprofessional Charge Nurse-Lourdes. Lack of communication regarding important issues. Not patient…read moreoriented. Being on dialysis is challenging and exhausting enough without being treated rudely by the staff.

I'm writing this from the waiting room of my transplant center - I'm here for a follow up visit, 3+…read moreweeks post very successful kidney transplant. I am only here because of the exceptional staff and care at Home Dialysis Therapies. From the moment I was told dialysis needed to happen, through the training and management of home peritoneal dialysis and eventually home hemodialysis and throughout the transplant listing and matching - HDT took my care and training personally, and that of my husband, who is my caregiver. We were able to feel confident and supported at every step of this difficult journey - with staff available 24/7 for questions and encouragement. They started as my medical team but are now considered dear friends. HDT's doctors, nurses, social workers, nutritionists and support staff operate at the highest standards of professionalism and expertise - wonderful, but the big difference is the intensely personal investment they make in each patient, curating care to make sure we are well prepared to walk each step of the dialysis journey with confidence. These folks are quite simply the best - and I highly encourage any dialysis patient to trust them with their care.

Great nurses and all the staff are so helpful. They know that patients can chose where to be cared…read morefor and you want to look forward to your monthly visits. You can tell people mean more than profits. The nurses are on call 24/7 and that helps with my care confidence. Give them a call and see for yourself.

This is one of the better dialysis centers I've been to. Unfortunately this means their grade is…read moreonly a "C+". There are some really good techs here, and a great nurse. However there is also the usual barely competent, uncaring and borderline dangerous staff members here, too. More details in a later post.

Most of the staff here has been anything but kind and sympathetic to my husband. There is a tech…read morenamed Nick who treats my spouse like crap so in defense my spouse resists all the fawning and attitude he and other staff give Nick. People praise this guy for looking for drivers that he THINKS are driving erratic (on his off time) and then follows them and alerts police to these erratic drivers like some vigilante nutcase. The director of this kidney center thinks this guy is SO fabulous. GEE with all this worshipping and mutual fawning all over each other... Do you think these people realize that the patients insurance etc pays their salaries?? Patients dont exist for THEM... They are there for the patients! Unbelievable ! No he can't switch to another center because the other center is even worse. At one point Nick took too much water off my spouse and my spouse told him he was cramping really bad and this jerk didn't say or do anything. Another tech came over and assisted my spouse while this Moron walked away. And the regular staff I guess get off because the one disabled vet they don't like suffers and they can enjoy it? What kind of sick people work here? Dialysis is a racket IMHO.

The staff is super friendly here. Brought my dad here while…read morevisiting me for a Dialysis treatment. It's my first time bringing him here. He loved the customer service & friendly-ness of the whole staff. He really felt taken care of here.

This DaVita center was by far one of the best I've been to as a traveler. Jeff was an awesome…read moretechnician. I was scheduled for 5:00 a.m. and I was put on every time on time. Jeff was excellent at putting me on the machine every morning. I never had any pain with his morning procedure. Jeff is an excellent employee. The nurse at this particular center took care to do the morning procedure of checking vitals. This is something my current unit is just starting to do. If I ever come to Oceanside again I'm definitely going to try to use you.

Walked in, asked for help... no receptionist. Waited for a tech to come, but that never happened…read more It was a mess...

The best people and nice people they go beyond what I expected and they give you the care that…read morenobody give you I would recommend everyone that need care Come to this place Thank you all for the service that you give me and my family Best staff ever Dai buu

This center is horrible. The home Dialysis gets hopes up then turns around and drops you like a…read moreheart Brock you get sent home and your machines there and you have issues in your have codes and you have bells yep whistles but you're not a lot of nurse to come out to help you but didn't understand that being training and Center is one place and Main set home as another and then when you get home if you cry God forbid if you cry or if you didn't motional you know and then your nurse Sharon likes to tell you I keep telling him a great you're doing your great doing but yet and they can come out come she's not him how crappy you doing and how bad off you are at it and then you come up with an excuse as though they're afraid that you're going to hurt yourself well how in the hell am I going to hurt myself if I'm doing this so I can live that does make sense does it all the other things that they come up with it was unbelievable and in the meantime they dropped the ball on your haematocrit near iron you've only had it once in about seven weeks seven eight weeks so now that they're coming to get your machine and take everything away from you you end up in the hospital with lost wages because your humans couldn't he was on her solo and then while you're in the hospital and you end up with a blood transfusion because of them because the nurse Sharon kept forgetting to bring it over to buy it so you know don't go there are y'all die and then they think that you need to come to dinner Clinic to do regular dialysis when you live in Escondido now you have to drive to Oceanside I'm think so I won't go because that was a part of the beginning is to get me off at home hemo and get me into the sensor that way they can make more money and then the damn doctor doctor Shah he doesn't even bother to have a conversation with you but on the day after they're coming. Your machine then then he makes an appointment at 3:15 I don't think so Kaiser is the worst this Clinic needs to be taking me out and dismantled and the one that's running it whatever her name is the Asian thingy thingy and then page of social worker that looks like s*** all the time yeah but they got their s*** together and how can you have your s*** together so I had to get myself back into I beat it and now I'm waiting for them to send all my records to die Vita and I probably lied on that to try and get me to go there even left me the number for transportation from Kaiser and then I can go there and Tuesday Thursdays and Saturdays at 6:15 in the morning they don't get it I'm not going

Nurses and staff are exceptional. Always there to help before, after, and during dialysis Dr. Chen…read moreis always there to help There Dietitian Social Worker, and reception staff are equally outstanding. They are all there to save us from certain death

OVER BILLING: Kara their billing coordinator will not take responsibility for billing issues and…read morehas alienated me over $50 because she won't fix their issue with Aetna. Aetna pays NCFMG over $500/visit and each visit I paid my PCP copay of $20. Yet the billing went through as if I saw a specialist ($45 copay) and I only saw a PA, plus North Coast doesn't have specialist they only do Primary Care. This was all because the doctors were listed incorrectly on the bill sent to Aetna. So I called Kara a few times, and I called Aetna a few times and then I put them on a conference call together, and then I followed up with Aetna several times to make sure they were fixing the issue. So after about 4 hours of my time and Kara blaming Aenta and Aetna blaming her I had to give up. And I had a final call with Kara and said there is no way I am paying the $50 because this was billed wrong, just on principal I can't and won't pay it. I can't believe I am ending a 10 year relationship with NCFMG who gets paid $500+ every time I visit over $50 I was wrongly charged for, that is brilliant customer service and a fantastic business model. Note for NCFMG if you even read these reviews: PA Noel and PA Morrison are setup incorrectly with Aetna. They had 2 profiles, one with UCSD and one without. Aetna billing uses the one without which makes them unrecognized so they bill as a specialist. So why don't you call Aetna and fix it before you have more patients leave you over erroneous billing.

I hadn't seen my PCP, Dr. Amy Kakimoto, in over a decade, but I was so happy to find out she's…read morestill at North Coast Family Medical Group. Life happens, and I'd put off routine check-ups for far too long, but I recently decided to schedule an appointment for blood work and had a list of questions, along with a need for some advice and recommendations. Scheduling was a breeze. Their patient portal is user-friendly, and the response time was surprisingly quick. Despite my last-minute request, they managed to fit me in. In the past it would take me months to see my PCP. This was a big improvement. Everything, from lab work requests to accessing clinical notes and instructions is automated in their system, so there's no hassle. On the day of my appointment, I was pleased to find plenty of parking, even on a busy weekday afternoon, which is always a plus. The clinic looks amazing and they've clearly made major renovations. The space is bright, modern, open, and spotless, with an inviting atmosphere. The staff were professional, warm, and attentive. From the receptionists to the medical assistants, everyone made me feel welcomed. During my appointment, Dr. Kakimoto addressed all of my questions and concerns with patience and detail. Even though the visit lasted only about 30 minutes, I left feeling reassured, informed, and optimistic about my health. I also love the reminder texts and emails! So helpful especially when you have so much going on. All your clinical notes are available in their patient portal app for easy access as well as all your medical records, tests, and more. I highly recommend Dr. Amy Kakimoto and North Coast Family Medical Group to anyone looking for quality care.