OVER BILLING: Kara their billing coordinator will not take responsibility for billing issues and…read morehas alienated me over $50 because she won't fix their issue with Aetna. Aetna pays NCFMG over $500/visit and each visit I paid my PCP copay of $20. Yet the billing went through as if I saw a specialist ($45 copay) and I only saw a PA, plus North Coast doesn't have specialist they only do Primary Care. This was all because the doctors were listed incorrectly on the bill sent to Aetna. So I called Kara a few times, and I called Aetna a few times and then I put them on a conference call together, and then I followed up with Aetna several times to make sure they were fixing the issue. So after about 4 hours of my time and Kara blaming Aenta and Aetna blaming her I had to give up. And I had a final call with Kara and said there is no way I am paying the $50 because this was billed wrong, just on principal I can't and won't pay it. I can't believe I am ending a 10 year relationship with NCFMG who gets paid $500+ every time I visit over $50 I was wrongly charged for, that is brilliant customer service and a fantastic business model. Note for NCFMG if you even read these reviews: PA Noel and PA Morrison are setup incorrectly with Aetna. They had 2 profiles, one with UCSD and one without. Aetna billing uses the one without which makes them unrecognized so they bill as a specialist. So why don't you call Aetna and fix it before you have more patients leave you over erroneous billing.

I hadn't seen my PCP, Dr. Amy Kakimoto, in over a decade, but I was so happy to find out she's…read morestill at North Coast Family Medical Group. Life happens, and I'd put off routine check-ups for far too long, but I recently decided to schedule an appointment for blood work and had a list of questions, along with a need for some advice and recommendations. Scheduling was a breeze. Their patient portal is user-friendly, and the response time was surprisingly quick. Despite my last-minute request, they managed to fit me in. In the past it would take me months to see my PCP. This was a big improvement. Everything, from lab work requests to accessing clinical notes and instructions is automated in their system, so there's no hassle. On the day of my appointment, I was pleased to find plenty of parking, even on a busy weekday afternoon, which is always a plus. The clinic looks amazing and they've clearly made major renovations. The space is bright, modern, open, and spotless, with an inviting atmosphere. The staff were professional, warm, and attentive. From the receptionists to the medical assistants, everyone made me feel welcomed. During my appointment, Dr. Kakimoto addressed all of my questions and concerns with patience and detail. Even though the visit lasted only about 30 minutes, I left feeling reassured, informed, and optimistic about my health. I also love the reminder texts and emails! So helpful especially when you have so much going on. All your clinical notes are available in their patient portal app for easy access as well as all your medical records, tests, and more. I highly recommend Dr. Amy Kakimoto and North Coast Family Medical Group to anyone looking for quality care.

I had such a great experience at Scripps Encinitas Dermatology, and I want to give a huge shoutout…read moreto Kim, the patient advocate. She took the time to really listen to my situation, patiently walked me through exactly what to do, and helped me navigate a problem that felt overwhelming at first. Because of her guidance, everything was resolved. It's employees like Kim who truly make a difference and make life easier for patients. Thank you for going above and beyond!

This place is usually not crowded but sadly I had to wait 1 hour as a walk-in. However, Mark (the…read morephlebotomist) was absolutely wonderful!!! He seemed to be the only one working swiftly - making sure everyone in the waiting room was taken care of. BIG thanks to Mark for the help!!

AMAZING CARE !!!!!!!! I was feeling so sick and defeated until I went to access for my urgent care…read moreneeds. Heather Moore the nurse on duty went above and beyond to make sure I left feeling 100% better and explained all my medication thoroughly. Thank you so much to the entire staff for exceeding my expectations

I had a very positive experience at Access Medical Center. Nurse Practitioner Anne was excellent…read more She listened to my heart (with a stethoscope - I didn't think doctors did that anymore!) and also offered that they do an EKG (which the nurse/assistant did - she was also very good). She took the time to explain what I might possibly have and what my next steps should be. I got the feeling that she cared, both in developing her diagnosis and her advice. I would definitely go to Access Medical Center again were I to have a need.

Just a hot mess. The two providers I see are nice but a total mess in terms of sending out any…read moreprescriptions (which is the only reason I see them). The staff are either rude or clueless. Everything takes *at least* 3-5 messages where you repeat the same things and there's a good chance they will still send in the prescription wrong and you'll have to start over. If I wasn't forced by my HMO to go there, I would switch in a heartbeat. Best part about changing jobs soon will be not having to deal with their shenanigans every 4-6 weeks. Instead of wasting time having people respond to every negative review on her, Scripps should hire more people for the offices or pay the people who are there more so they don't hate their jobs and they don't mind doing them.

I really like my doctor, but reaching her and getting an appointment is a nightmare. You call he…read morescripps office, it goes to a call center and you get a standard reply no appointment for next 10 days. If you explained you situation and concerns and requests and early appointment you are asked to go to urgent care even for cases where urgent care can't even help. We asked go to urgent care wait for hours, pay 5X extra because they can't accommodate their customers who being with them for years. It feels like you are talking to a call center people who will give you a scripted answer with no concern for the patients well being. No possibility of getting a call back from even a nurse.

This review is for Christina the ultrasound technician. As many woman can relate and particularly…read morethose in my age bracket...we can be going through some female things that can oftentimes disrupt our life and or make it pretty uncomfortable. My OBGYN wanted me to have an ultrasound to compare to my last ultrasound visit (non ob). Christina was very thorough from the moment she greeted me to the very moment we were done. They were ready for me the moment I walked in for my appointment. I did all the pre-check in stuff, in the application, and then clicked the "I'm here now" feature. It actually worked (sometimes in the past it hasn't worked in the application) My appointment was for a specific time and the application gave a notice to be there 15 minutes prior. It somehow switched that it was 20 minutes prior & I'm not sure why that was. ?? I come prepared for these types of visits anyway & that cuts down changing in & out of my wardrobe times. It all went smoothly and I so appreciate that. My OBGYN & team is great here too. She deserves her own review!

Dr Grace Was wonderful surgery on my mom. Pre-op she…read moreexplained everything (a-z) answer all questions i had (my mom). Of course unfortunately we miss is Dr Brody. Dr Grace thank you for everything

I appreciate that it's usually easy to get an appointment quickly. However, depending on your…read moreassigned primary provider, it can be difficult to see the same person for annual wellness visits. This makes it challenging to build a consistent relationship and can feel impersonal. In one case, a pediatrician refused to prescribe an antidepressant for my child, despite her long-term therapist recommending it after other approaches had been exhausted. We had been actively addressing her care, but her depression was worsening. The situation was framed as though I was pushing for medication, which was not accurate--I was responding to clear signs of distress and her own requests for help. The pediatrician spoke with my daughter alone for approximately five minutes and appeared to make a decision based on that brief interaction. My daughter later shared that she felt uncomfortable, unheard, and somewhat led in her responses. Her condition worsened significantly, spiraling into SEVERE DEPRESSION and SELF HARM. While the provider was kind, the approach felt dismissive of parental input. It gave the impression that a brief interaction was given more weight than the insight of those more familiar with my daughter's history.

We love Dr. Terry and Dr. Tolba! Very understanding, helpful, and pleasant Doctors! The staff is…read morefriendly and everyone is very accommodating.

I was transferred from Urgent Care to Scripps Encinitas ER in February, 2021 due to chest pain…read more They have done lot of tests to find out what the problem was, which I appreciate. They also explained what the procedures were when I asked. I was kind of starving, because I was offered sugary foods which I was not supposed to have, like Yoplait yogurt, sugary cereal and white bread. When a female staff member tried to cut the Urgent Care tag from my arm, she cut into my flesh with her scissor. It was unbelievable that a trained health care professional be that negligent. The scissor must have been contaminated because the wound got infected and I had to obtain some antibiotic cream to stop the infection.

Dr. Murillo was absolutely awful and tried to skip tests during my doctor's appointment with her. I…read moream 37 weeks pregnant and the entire process of asking her for advice on my baby being breech and waiting to be tested but then denied was a huge let down. She even refused to check if I was dilated and then told me that if I go into labor this weekend I should go to the ER for treatment. Wtf? if you don't like what you do, don't practice and make other PREGNANT women's experiences miserable. The Encinitas Scrippts office was miserable as well for my doctor's visit. One nurse wasn't concerned at all about my weight drop and my husband had to ask if the baby is ok and safe. It was really a huge let down to receive such bad treatment but at 37 weeks, there's no time to switch care or do anything really. I really hope other patients aren't being treated terribly but from previous reviews it seems I am not alone.

I can't recommend a more professional and caring team then Dr Carter and her staff - For one thing…read morethey give you all the time you need to discuss your needs. Dr Carter herself will sit down with you and take time to answer all your questions and also she will explain in terms we all can understand your needs to solve your concerns. I highly recommend this practice for all your cardiovascular needs

this clinic is really great from the staff to the doctors…read morethe office itself is in a great location the reception is very welcoming and efficient and the appointment process was user friendly the doctor was outstanding very knowledgeable and great to work with I moved here from another state and absolutely loved my previous cardiologist I look forward to being a patient here and being equally happy the coastal cardiovascular. Highly Recommend Kathleen, Carlsbad resident

I started seeing Dr. Weiss for a pituitary tumor I have. I have been dealing with these issues for…read moreabout 6 years and realized not too many doctors are specialized in this field as much as they say they are. Most endocrinologist deal with people with diabetes and not complex hormones issues, go figure. It was evident to me that Dr. Weiss knows her stuff with the battery of lab tests she ordered. Some of the tests I had asked for to previous doctors and was scoffed at. One plus side is the time she spends with you, nobody has spent an hour with me before, it was usually a 15 minute glance and was told to come back in 6 months. As far as the 'membership' and fees charged up front I did not see any issues with it at all like other reviews mentioned. You get your deposit back as long as you show up, and you can opt out of the membership as long as you are aware of the fees for extra care. As a business owner I totally understand, especially with the way insurance is structured these days. Time is valuable. All in all I am extremely excited to receive care with Dr. Weiss and find more answers to things that have been plaguing me. I would definitely recommend to all my friends and family.

I was referred to Dr Weiss by a UCSD endocrinologist who felt that I would be better served by Dr…read moreWeiss. She was very correct. I am also a provider of women's health care. I practice more functionally based medicine than allopathic medicine. Dr Weiss is the most thorough provider I have seen in endocrine and I have seen a lot of other providers over the past 60 years. I feel that I have found also someone who can take wonderful care of my patients when I finally fully retire. My patients will be in wonderful caring hands. I am 71 but love my work. I will have to retire sometime. Dr Weiss is just the practitioner they need. They have found me looking for answers after so many other providers had failed. I am very grateful for the care she provides me and will give my patients in the future.

Detailed Message for Expecting Moms or those that plan to use Scripps for delivery.... BEWARE -…read moreNIGHTMARE DISABILITY I want to say that I love my doctor, Tricia Rambur. I have seen her for years and she has helped support me while I underwent fertility treatments outside the facility at RPSD. Choosing Dr. Rambur was a natural decision for me when I became pregnant and was excited, she was there to support me along the way. What I must warn about is the Scripps policy after birth in support of disability is TERIBBLE. After speaking with the supervisor this is still not resolved. State disability for mothers is done online and can be submitted through an online portal. You do your best to stay on top of it but there is paperwork that can only be submitted once you go into labor or have the baby. Not prior. I had a c section. Thai had to be confirmed by my doctor with details on when I could return to work. Scripps Coastal refuses to fill out any paperwork through the portal that the state needs. This is a new policy that they started in 2024. This makes your disability filing take 3x the amount of time. They are not sympathetic. I am technically done with leave and STILL waiting on Scripps to correctly fill out the forms and send into the state, when logging in can take 15min. It is true EDD is a nightmare but why are we slowing down the process and making it harder for moms. My disability started in December ON the 28th and I filed in February on the 2nd. All required paperwork the state needed from my doctor took weeks to complete. The staff supervisor requires one - two weeks to complete this paper and send out. Snail mail. This is ridiculous. The state prefers doctors to use the portal as the process alone is lengthy but helps along the claim. The supervisors at Scripps will lie to you and tell the doctors said they wanted to opt out but this is a lie as both my doctor and young customer service agent confirmed. It's just a practice policy. And this is for all Scripps centers. As a mom you should be aware of this as most depend on this money to help. It is April and I still am waiting on Scripps. This is sad. Their billing department has no sympathy for my bills I owe from labor and delivery which is ironic given the situation. So take this into consideration when you choose Scripps to deliver if you plan to file for disability money. Think twice before you deliver here. They are living in the past. Doctors wonderful. Admin = terrible.

This is a review for customer service side :) I called a…read morelittle bit ago to get information about becoming a new patient! I saw online one of their doctors was taking new clients. When I ask what the process was to become a new patient I got a quick response with they are not taking any more new patients . I kindly responded with the name of the doctor that I saw online that says she is taking new patients . The lady responds in a not so nice voice, saying that she only takes new pregnant patients. I am not pregnant however (For the record she had no idea if I was pregnant or not & did not care to ask ) The conversation was not friendly at all and a bit assertive. I usually don't leave a lot of reviews however, I found this conversation very odd especially after all the good things I've heard about Scripps.